Timileyin F.

Timileyin F.

LagosNigeria
Job Success
Top Rated

Technical Lead - Microsoft 365 Support

I am a diligent and resourceful Technical Support Engineer experienced in excellent technical and operational support. Endowed with good knowledge of Service Level Agreements and Customer Service Management, able to carry out tasks with accuracy, work under pressure and motivate team members. I can also work under little or no supervision. Here are highlights of some of my technical competencies which I am positive you will be interested in: * Able to analyze, troubleshoot and deliver Microsoft cloud solutions on Azure and Office 365 platforms. * Able to design and implement migrations to and from Exchange Online from source Exchange environments. * Able to design and implement Office 365 and Azure eco system authentication infrastructure including Azure AD. * Dealing effectively with users in resolving technical issues and questions * Test, troubleshoot and work independently to resolve both customer issues or problems * Maintaining the corporate email system, including account management and email archival * Researching, analyzing and implementing patches and upgrades to fix operating system problems or vulnerabilities * Evaluates new products and services
No items
Timileyin F.

Timileyin F.

LagosNigeria
Job Success
Top Rated
14
Total Jobs
7,214
Total Hours

View profile

Technical Lead - Microsoft 365 Support

Specializes in
I am a diligent and resourceful Technical Support Engineer experienced in excellent technical and operational support. Endowed with good knowledge of Service Level Agreements and Customer Service Management, able to carry out tasks with accuracy, work under pressure and motivate team members. I can also work under little or no supervision. Here are highlights of some of my technical competencies which I am positive you will be interested in: * Able to analyze, troubleshoot and deliver Microsoft cloud solutions on Azure and Office 365 platforms. * Able to design and implement migrations to and from Exchange Online from source Exchange environments. * Able to design and implement Office 365 and Azure eco system authentication infrastructure including Azure AD. * Dealing effectively with users in resolving technical issues and questions * Test, troubleshoot and work independently to resolve both customer issues or problems * Maintaining the corporate email system, including account management and email archival * Researching, analyzing and implementing patches and upgrades to fix operating system problems or vulnerabilities * Evaluates new products and services
No items
As Needed - Open to Offers