Syed  F.
Lahore CanttPakistan

Experienced Customer Support Specialist | Virtual Assistant

These days neglecting customer support is a recipe for lost business. While your competitors prioritize happy customers, are you letting valuable interactions slip through your fingers? I'm Syed Fahad Hassan, and my story is one of dedication and results. Someone who started as an agent, tirelessly resolved complex issues, revived flagging customer relationships, and juggled multinational clients around the clock. Now, I leverage that experience and passion as your Virtual Assistant. I've tackled it all, from complex live chat conversations to calming frustrated phone calls. My emails are easy to understand and get things done quickly, leaving customers feeling valued. I'm the one for a stress-free scheduling experience. Key Competencies: ✅ Customer Support: Zendesk, Freshdesk, and HubSpot, ensuring responsive and personalized customer care. ✅ Virtual Assistance: Appointment scheduling, email management, and executive support, directly contributing to top-of-the-line business operations. ✅ CRM Expertise: Salesforce, Zoho CRM, and Microsoft Dynamics 365, optimizing customer relationship strategies. ✅ Logistics Coordination: Versed in platforms like DAT and Route4Me, guaranteeing seamless dispatch and delivery management. Achievements: ✅ Enhanced customer satisfaction by 20% through effective CRM implementation. ✅ Managed over 10,000 orders, maintaining a flawless record of punctuality and accuracy. ✅ Recognized for exceptional service with consistent positive feedback from clients. I am looking for opportunities to leverage my customer service and virtual assistant skills to contribute to your success. Let’s collaborate to elevate your customer engagement and executive efficiency. Connect with me today—let’s achieve excellence together! #CustomerSupport #VirtualAssistant #CRMExpert #AppointmentSetting #ExecutiveAssistance
Skills

Skills

  • Zendesk
  • Email Support
  • Ecommerce Support
  • Chat Setup
  • Ticketing System
  • LiveAgent
  • Project Management
  • Dispatch & Tracking Solutions LETS

Get started working with Syed quickly with these predefined projects.

Get started working with Syed quickly with these predefined projects.

You will get full-time call, email and live chat support

From $20
7 days delivery

You will get customer service as a virtual assistant for your e-commerce store

From $800
5 days delivery