Anass E.

Zendesk provides web-based help desk software with a support ticket system and a self-service customer support platform. wikipedia.org

Chat technical support is a form of technical support delivered via online chat. Online chat refers to a kind of communication over the Internet that offers an real-time direct transmission of text-based messages from sender to receiver. wikipedia.org

A data entry clerk, sometimes called a typist, is a member of staff employed to type data into a database using a keyboard. The keyboards used can often have specialist keys and multiple colours to help them in the task and speed up the work. wikipedia.org

Event planning is the process of planning a festival, ceremony, competition, party, or convention. Event planning includes budgeting, establishing dates and alternate dates, selecting and reserving the event site, acquiring permits, and coordinating transportation and parking. wikipedia.org

A help desk is an information and assistance resource that troubleshoots problems with computers or similar products. Corporations often provide help desk support to their customers via a toll-free number, website and e-mail.

Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform.

On Internet websites that invite users to post comments, a moderation system is the method the webmaster chooses to sort contributions that are irrelevant, obscene, illegal, or insulting with regards to useful or informative contributions. wikipedia.org

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. wikipedia.org