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Serhii K.

Serhii K.

Warsaw, Poland
Job Success
Top Rated

Customer Support Expert, Team Lead, QA Coach

Hello! Working in customer service is my passion! For over 6 years, I have provided first-class customer support across a variety of stores, including the renowned iHerb online store where I started as a junior agent, and through my persistence and willingness to help a client, I achieved a promotion to become a Subject-Matter Expert (SME). My skills are: - customer support over 5 years (Shopify, Wix, Zendesk emails and chats) - QA/CSAT report - fast web research - admin support - attentive data entry - work with databases and spreadsheets - good communication - supervisor/lead skills I am: - punctual - detail oriented person - good at time management - open-minded I am a really hard-working person and I pay a lot of attention to details. I always try to do my work as perfect as it is possible. I appreciate my and clients’ time, so I don't have problems with deadlines :)
Rating is 5 out of 5.
5.00 Jul 2, 2019 - Sep 4, 2020

"Great"

Private earnings
Serhii K. has more jobs. Create an account to review them

Skills

Serhii K.

Serhii K.

Warsaw, Poland
Job Success
Top Rated
8
Total Jobs
6,890
Total Hours

Customer Support Expert, Team Lead, QA Coach

Specializes in
Hello! Working in customer service is my passion! For over 6 years, I have provided first-class customer support across a variety of stores, including the renowned iHerb online store where I started as a junior agent, and through my persistence and willingness to help a client, I achieved a promotion to become a Subject-Matter Expert (SME). My skills are: - customer support over 5 years (Shopify, Wix, Zendesk emails and chats) - QA/CSAT report - fast web research - admin support - attentive data entry - work with databases and spreadsheets - good communication - supervisor/lead skills I am: - punctual - detail oriented person - good at time management - open-minded I am a really hard-working person and I pay a lot of attention to details. I always try to do my work as perfect as it is possible. I appreciate my and clients’ time, so I don't have problems with deadlines :)
Rating is 5 out of 5.
5.00 Jul 2, 2019 - Sep 4, 2020

"Great"

Private earnings
Serhii K. has more jobs. Create an account to review them

Skills

As Needed - Open to Offers

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