PATRICK A.
Metro ManilaPhilippines
100% Job Success

All-Around Customer Service Agent for E-Commerce Stores

I'm not competitor-obsessed, I'm customer-obsessed. I start with what the customer needs and we work backwards. The most important single thing is to focus obsessively on the customer. Our goal is to be Earth's most customer-centric company. I have over 2 decades of experience in the customer service industry, and I am confident that I have the skills and experience necessary to provide your customers with the highest level of service. I can handle various customer inquiries, including product questions, order issues, and technical support. I have a proven track record of resolving customer issues quickly and efficiently, and I am always willing to go the extra mile to help customers. I am also an expert in using various customer service software and tools, including Zendesk, and Freshdesk. I am confident that I can use these tools to provide your customers with a seamless and efficient experience. I am a hard worker and always willing to go the extra mile to help customers. I am also a team player and always willing to help my colleagues.

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Skills

  • Email Support
  • Zendesk
  • Live Chat Software
  • Shopify
  • Email Communication
  • Phone Support
  • Google Sheets
  • Technical Support
  • Team Management
  • Macros

Get started working with PATRICK quickly with these predefined projects.

Get started working with PATRICK quickly with these predefined projects.

You will get Customer Service Experts with a specialty in eCommerce, Shopify & Zendesk

From $560
7 days delivery

Testimonials

Endorsements from past clients

"I have worked with Patrick for several delightful years now and would highly recommend him as an addition to your team! Of all the other Upworkers I have worked with, Patrick is among the most intellectually curious and enthusiastic. During our time together, Patrick proved to be reliable, inquisitive, and efficient. He is willing to learn and adapt to our company's needs as we are continuously growing. He self manages projects and deadlines assigned to him. Patrick is also proactive in finding new projects and quick to communicate any discrepancies he may find. He has worked on special accounts receivable data projects to accounts payable book keeping. I would highly recommend Patrick as he would be a productive addition to your team."

Sue Bin L. | Accounts Payable
Order Processing Associate Nov 2022

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