Rago A.
San Jose del MontePhilippines
100% Job Success
Top Rated

Customer service specialist / Data entry professional

I have worked as a digital sales specialist who grew and thrived in a competitive and professional environment for more than 2 years, and supported one of the largest TelCo company based in the US through their non voice channel. I am in the process of exploring the freelancing industry in order to learn new skills, as well as utilize the skills I learned and mastered through my previous employment. I specialize in assisting customers via chat, but I am open to being an email customer support as well as general virtual assistant positions. I'm also willing to learn new software or technology in order to fulfill the job at hand. Areas of expertise : - Sales and service (Chat or Email) - Customer account documentation - Customer care - Upsell - Product importing (Shopify) - Product research - Compiling videos of a product / brand from platforms like Tiktok, Youtube shorts, etc. and downloading them for later use - Youtube SEO Feel free to leave a message if you have any questions regarding my skills and work background, looking forward to hear from you!

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Skills

  • Email Communication
  • Customer Satisfaction
  • Following Procedures
  • Product Knowledge
  • Inbound Inquiry
  • Email Support
  • YouTube SEO
  • Social Media Management