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Ekere I. Status: Offline
Duluth, GA
100% Job Success
Top Rated Plus

Customer Support Specialist, Account Manager and Virtual Assistant

Hey there! What makes me stand out as an experienced Customer Support Specialist and Virtual Assistant is my ability to put myself in the customer's and business owner's shoes in order to find a common ground for growth and rapport. When you hire me, you stand to benefit from: 1. --High level Problem-solving skills - the ability to develop solutions to challenging customer support issues. 2. --Broad-based experience covering a full spectrum of Customer Care and Support, Account Management, administrative duties, and project/program support, management, and coordination. 3. --Effective and Proactive communication - Communicating effectively is one of my strong suits. I am comfortable dealing with clients, customers, and staff. I possess a wide range of CRM software skills, including ZENDESK, FRESHDESK, INTERCOM, HUBSPOT, AND GORGIAS, and I continue to seek training to enhance my skill set further. I look forward to helping you succeed.
Work history
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Skills

Skills

  • Email Support
  • CRM Software
  • Online Research
  • Gorgias
  • Scheduling Software
  • Ecommerce
  • Customer Onboarding
  • Customer Analysis

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