Margaret M.
NairobiKenya

Customer Service Representative and Accounting Professional.

Are you tired of Dealing with Unreliable Customer representative's? Your Search Ends Here!! As a Customer Service Representative and Accounting professional with over 5 years of experience in the field,i provide Professional,high end and top-notch services., I bring a unique combination of skills to provide comprehensive support to both customers and financial processes. I am committed to providing exceptional service and ensuring customer satisfaction. With a customer-centric approach, I am dedicated to delivering exceptional service, addressing inquiries, and resolving issues promptly and effectively. Furthermore, my accounting expertise enables me to accurately handle financial transactions, maintain records, and ensure compliance with regulations. I possess a meticulous attention to detail, strong analytical skills, and proficiency in financial software and tools I.e QUICK BOOKS. By leveraging my customer service skills alongside my accounting knowledge, I strive to provide seamless support to customers while contributing to the financial success of the organization. I am committed to maintaining the highest standards of professionalism, integrity, and accuracy in all aspects of my work. With strong communication skills and a friendly demeanor, I excel in addressing inquiries, resolving issues, and fostering positive customer relationships. I am adept at listening attentively to customer needs and finding effective solutions, while maintaining a professional and empathetic approach. My goal is to consistently deliver a high level of service, exceed expectations, and contribute to the overall success of the organization. When you work with me ,you gain a partner who will contribute to the growth of your business.My diverse set skills include: Excellent Communication Active Listening Problem Solving Patience and Empathy Time Management Adaptability Conflict Resolution Technology Proficiency The tools i use: Microsoft Excel Microsoft word Microsoft power point Google Docs Google Sheets Emailing Systems :outlook & Gmail Social media platforms:Facebook,Instagram,Pinterest,Twitter,YouTube & LinkedIn Zoom/Google Meet Microsoft Teams With my proven abilities and Education i am confident in my capacity to contribute to your success.As a customer Representative and accounting professional i will provide efficient support,streamline operations and facilitate effective communications. Lets join forces and drive your success to new heights. Contact me today to discuss how i can generate to the success of your organisation. Sincerely, Margaret Wanjiru.
Work history

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Skills

Skills

  • Intuit QuickBooks
  • Accounting Basics
  • Data Entry
  • Internal Auditing
  • Typing
  • Microsoft Office
  • Error Detection
  • Live Chat Software