Mark Kenneth L.
Caloocan CityPhilippines
100% Job Success

Executive Virtual Assistant

Hello. Ken here. My attitude toward learning new things and taking the initiative are some of my strengths. I'm obsessed with providing fantastic and solution-focused service and generating creative ideas for improving services. >3 years of experience in Real Estate VA >1 year of experience in Credit Repair Service >4 years of experience in the BPO Industry (Agent, QA, SME, POC) >Total of 6+ years of Customer Service in various industries (BPO, Real Estate, Credit Repair) HIGHLIGHTS: ♦ Revenue-Driven ♦ Results oriented ♦ Clear English communication ♦ Meticulous attention to details ♦ Due-date oriented ♦ Exceed Clients satisfaction ♦ Multi-tasking ♦ Has a BIG HEART for your success Below are the Lists of expertise that I can be of service: • Real Estate (Executive Assistant / Transaction Coordinator / Admin Assistant) • Social Media Manager • Customer Service Manager • Credit Repair Specialist • All Rounder Virtual Assistant Specialist • Digital Marketing • Technical support (ISP) • Customer Support (Phone, Email, and Chat) • Data Entry • Data Analysis • Admin task • Microsoft Office Management • Appointment Setting • Research With experience as a Credit Repair Specialist, pulling out a credit report analyzes the Credit History of the client, credit education on how to increase the score, Customer support for any Credit repair services, and the service's importance to retain the client's membership. Follows up with clients through text, email, and call. As TC, I assist in coordinating and managing real estate transactions, including communicating with clients, lenders, title companies, and other relevant parties, scheduling appointments, tracking deadlines, and ensuring compliance with regulations. As a Real Estate VA, I do Social media management and marketing, Listing management, CRM management, Basic graphic design via Canva, Database management and other Ad hoc tasks. Results-oriented and highly organized with particular interest and expertise in corporate customer service and quality control. Cheers!

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Skills

  • Communications
  • Google Docs
  • Credit Repair
  • Technical Support
  • Virtual Assistance
  • File Management
  • Email Support
  • Real Estate
  • Digital Marketing Management
  • Business Operations
  • Social Media Management
  • Facebook Ads Manager