Muhammad Faizan S.

Rawalpindi, Pakistan

100% Job Success

Top Rated Plus

Customer Service | Renewals and Billing Specialist | Admin support

$15.00/hr

I am a dedicated Customer Service/Support Representative with over 4 years of experience in the field. My expertise include making calls to customers as well as responding to their queries via email, while utilizing various CRM's to manage customer information. I am punctual and eager to take on challenging tasks, I believe in providing customized support to each customer and finding solutions to their problems in a timely manner. During this period, I have worked on several cold calling campaigns such as Real Estate, Auto Insurance etc. I have also worked on an inbound customer service campaign for a telecommunication company. Some of the tools I have used: Salesforce CRM, Google Suite, MS Office, RingCentral, GotoMeeting, Zoom Meeting, LinkSquares, and NetSuite.

Work History

Admin Support for Monitoring Incoming Leads and Immediate Follow Up

5.00 Feb 28, 2022 - Apr 4, 2022

"Faizan was attentive to detail, punctual, picked things up very quickly, and executed the responsibilities of the position perfectly. He was respectful in asking questions when he had them, and always had a great attitude. The only reason we ended the contract with him was because we decided to go a different direction within the company. We would absolutely hire him again if needs require."

Private earnings