Upwork home
Sign up
Secondary
Catherine C. Status: Offline
Lagos, Nigeria

Salesforce Administrator and Automation Specialist

I’m an experienced 4x certified Salesforce Administrator, Developer, and Automation Specialist with 4+ years of experience working on different projects across different industries. I’m highly proficient in both declarative and programmatic system configurations on the Salesforce platform. Some of the project I have worked on includes; 1. Implemented multiple robust Lightning flows for Salesforce orgs across Real estate, Law firms, Edtech, Manufacturing, Supply chain, Maintenance Reselling, Health in the US 2. Full Salesforce service cloud implementation for an Edtech company in the US 3. Full Salesforce sales cloud implementation for a real estate company in the US 4. Implemented a basic setup and config of Sales cloud for a welding company in the US 5. Built several flow automations around the Matter, Expense, Transaction objects, as well as Docrio and Docassign for 3 Law firms in the US, with a Litify enabled org 6. Configured Adobe sign for salesforce templates and merge fields for a Law firm in the US 7. Created a streamlined product selection Lightning screen flow on the Quote object as well as other flows around Opportunity and service for a company that sells GD&T and TOLERANCE ANALYSIS SOLUTIONS in the US 8. Built Batch Apex for duplicate lead management for a B2B company in the US 9. 200+ hours of Complete overhaul of processes, objects and configurations for a real estate company in the US 10. Implemented App exchange solutions for a company that builds media engagements for enterprise B2B brands in the US 11. Implemented Approval logics, email templates, Duplicate rules, web forms etc. 12. Configured Sales cloud for an org with no API access for a security company in the US 13. Used Flow and Apex to configure a round-robin lead assignment that handles duplicate leads such that they do not get assigned in the round-robin, as well as configuring sms-magic integration for an Academy that offers online courses in the US. 14. Created multiple experience cloud sites for managing various departments, clients and processes for a health care provider in the US 15. Built multiple Reports, Dashboards, and performed robust data cleanup and import of 10million+ records. 16. Created Apex Classes to handle Quote PDF creation, attach them to Email templates dynamically and send to Clients. 17. Created a reusable datatable component using LWC. This component allows dynamic field selection within a flow and provides flexibility for summing numeric or currency, which is a limitation in the standard Salesforce datatable component.
Work history
Catherine C. has more jobs. Create an account to review them
Skills

Skills

Browse similar freelancers