Monica O.
100% Job Success

Customer Support

Well-trained customer support again with adequate experience in handling customers efficiently with the use of Zendesk and Gorgias as well as Shopify and Dropified with intermediate proficiency skills with MS Word, Excel, etc. Looking to leverage my knowledge and experience into a role as a virtual assistant. In addition, I am a content writer who enjoys writing and being able to learn new things through research. As a content writer in my previous job, I would write descriptions and reviews for certain categories assigned to me.

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  • Email Support
  • Dropified App
  • Gorgias
  • Order Fulfillment
  • Refund Processing
  • Invoice