Summer D.

Summer D.

Wappingers FallsNY
Job Success
Top Rated

Business Operations Consultant / Music Festival Travel Manager

I help business owners develop systems and processes that curb wasted resources and unlock more time for revenue-generating work. Whether it’s crafting your processes together, streamlining your current setup, or tightening up a particular area/department — if you want to get your team organized and running more swiftly and efficiently, I can help you get there. 1️⃣ PROCESS DEVELOPMENT & IMPROVEMENT Documenting & streamlining your processes to make you better, faster and stronger. For a key process / area of focus, I’ll work with key stakeholders to: 1. Uncover, articulate & map out current processes 2. Identify challenges & opportunities 3. Develop strategic recommendations for an improved process You’ll walk away with a fully documented process for a specific area of your business, inclusive of: 1. Flowchart of steps from initiation to conclusion 2. Standard operating procedures & owners for each step 3. Systems & process recommendations 4. Prioritized next steps for implementation With a fully documented process, you'll be able to: 1. See who’s spending time on what tasks > pinpointing waste & reallocate accordingly 2. Identify repeatable processes & tasks > implementing systems to streamline & automate 3. Ensure consistency & alignment across your organization > saving everyone time 4. Empower your team to run with work > removing tasks from your plate 2️⃣ SYSTEMS & PROCESS IMPLEMENTATION Supporting you with tool selection, build/setup, cleanup/improvement, implementation, documentation and training to help you better manage your business, clients, teams & projects. Focus areas include: - Time tracking, resource management, reporting & forecasting - Project & task management - Onboarding for new hires, contractors & interns - Account & customer management (including scope building & client onboarding) Specializing in: Notion, Airtable, Toggl, Clockify 3️⃣ FESTIVAL TRAVEL & ACCOMMODATIONS MANAGEMENT I help festival producers efficiently coordinate & manage all aspects of staff travel (hotels, vehicles & flights) for their events. Many notable festival producers trust me to fully manage their events’ travel needs and implement organized systems and processes that save them time and money. As a Travel Manager, I provide: - Seamless and issue free execution → Keeps your staff & travel partners happy - Tight & organized tracking → Gives you access to costs & budget in real-time; Ensures you stay under approved travel budget(s) - Easily digestible reconciliation & reports → Enables you to close out your festival quickly; Provides you with tangible data & information for future festival estimates - Detailed & actionable recommendations → Helps you improve the travel management department & processes for future events 🧑🏻‍🤝‍🧑🏽 CLIENT ROSTER: Google, Citi, Verizon Media / Yahoo, Superfly, Another Planet Entertainment, Life is Beautiful, Oath, Dropbox, Vox Media, OZY Media, Dentsu Aegis Network, YouTube, Citi, GNC, MTV, Freeform, Beautycon, Woodstock 50, G3 Marketing (fka ProCamps), Tip Top Proper Cocktails, Bevshop, Loughran & Co, fivefoottwo marketing, & more 🌴 BACKGROUND: I’ve been working in the events space for over 10 years, spanning music festivals, branded events, sports & entertainment, marketing activations, community events and more. After starting my career in sports with the Brooklyn Nets, Barclays Center and ProCamps, the truly fun part of my journey began at Superfly in 2015, where I was an Account Manager executing large projects and helping to produce some rather cool live experiences & festivals (such as Google I/O & Bonnaroo). In 2018, I left Superfly to follow a dream & start my own freelance business, where I enjoy consulting with startups & small businesses on their operations & account management strategies. I also continue to manage large accounts & projects in the music & entertainment space, and take on various event ops roles — most recently specializing in festival travel & accommodations management. As a part of my self-employment journey, I’ve most enjoyed working with clients from many diverse industries & backgrounds. No matter what type of client, project or event, the foundation of my work is to help them all achieve the freedom and peace of mind that organized systems & processes can provide. 🌟 Learn more at summerdickey.com
Nov 9, 2022 - Nov 23, 2022

No feedback given

Private earnings
Nov 2, 2022 - Nov 22, 2022

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Apr 14, 2022 - Jun 2, 2022

"Summer was great to work with - she's very knowledgeable about digital agency business processes and automation tools such as ClickUp and was able to get my instance set up in the time promised. She really took the time to understand my needs and answered all my questions. Looking forward to working with her again."

Private earnings
Apr 4, 2022 - May 5, 2022

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Mar 31, 2022 - May 4, 2022

"Summer was such a delight to work with. She came in with a fresh set of eyes and made some really innovative and creative recommendations to assist me in my ClickUp workspace. I enjoyed collaborating with her and look forward to working with her again in the future!"

Private earnings
Rating is 5 out of 5.
5.00 Apr 4, 2022 - Apr 25, 2022

"I highly recommend Summer. Amazing work and amazing person! Will definitely work with again!!"

Private earnings

Summer D. has more jobs. Create an account to review them

Portfolio

Event & Customer Database Build (Airtable)
Event & Customer Database Build (Airtable)
Time Tracking System Setup & Onboarding (Toggl)
Time Tracking System Setup & Onboarding (Toggl)
Want to see more? Create Account
Summer D.

Summer D.

Wappingers FallsNY
Job Success
Top Rated
15
Total Jobs

View profile

Business Operations Consultant / Music Festival Travel Manager

Specializes in
I help business owners develop systems and processes that curb wasted resources and unlock more time for revenue-generating work. Whether it’s crafting your processes together, streamlining your current setup, or tightening up a particular area/department — if you want to get your team organized and running more swiftly and efficiently, I can help you get there. 1️⃣ PROCESS DEVELOPMENT & IMPROVEMENT Documenting & streamlining your processes to make you better, faster and stronger. For a key process / area of focus, I’ll work with key stakeholders to: 1. Uncover, articulate & map out current processes 2. Identify challenges & opportunities 3. Develop strategic recommendations for an improved process You’ll walk away with a fully documented process for a specific area of your business, inclusive of: 1. Flowchart of steps from initiation to conclusion 2. Standard operating procedures & owners for each step 3. Systems & process recommendations 4. Prioritized next steps for implementation With a fully documented process, you'll be able to: 1. See who’s spending time on what tasks > pinpointing waste & reallocate accordingly 2. Identify repeatable processes & tasks > implementing systems to streamline & automate 3. Ensure consistency & alignment across your organization > saving everyone time 4. Empower your team to run with work > removing tasks from your plate 2️⃣ SYSTEMS & PROCESS IMPLEMENTATION Supporting you with tool selection, build/setup, cleanup/improvement, implementation, documentation and training to help you better manage your business, clients, teams & projects. Focus areas include: - Time tracking, resource management, reporting & forecasting - Project & task management - Onboarding for new hires, contractors & interns - Account & customer management (including scope building & client onboarding) Specializing in: Notion, Airtable, Toggl, Clockify 3️⃣ FESTIVAL TRAVEL & ACCOMMODATIONS MANAGEMENT I help festival producers efficiently coordinate & manage all aspects of staff travel (hotels, vehicles & flights) for their events. Many notable festival producers trust me to fully manage their events’ travel needs and implement organized systems and processes that save them time and money. As a Travel Manager, I provide: - Seamless and issue free execution → Keeps your staff & travel partners happy - Tight & organized tracking → Gives you access to costs & budget in real-time; Ensures you stay under approved travel budget(s) - Easily digestible reconciliation & reports → Enables you to close out your festival quickly; Provides you with tangible data & information for future festival estimates - Detailed & actionable recommendations → Helps you improve the travel management department & processes for future events 🧑🏻‍🤝‍🧑🏽 CLIENT ROSTER: Google, Citi, Verizon Media / Yahoo, Superfly, Another Planet Entertainment, Life is Beautiful, Oath, Dropbox, Vox Media, OZY Media, Dentsu Aegis Network, YouTube, Citi, GNC, MTV, Freeform, Beautycon, Woodstock 50, G3 Marketing (fka ProCamps), Tip Top Proper Cocktails, Bevshop, Loughran & Co, fivefoottwo marketing, & more 🌴 BACKGROUND: I’ve been working in the events space for over 10 years, spanning music festivals, branded events, sports & entertainment, marketing activations, community events and more. After starting my career in sports with the Brooklyn Nets, Barclays Center and ProCamps, the truly fun part of my journey began at Superfly in 2015, where I was an Account Manager executing large projects and helping to produce some rather cool live experiences & festivals (such as Google I/O & Bonnaroo). In 2018, I left Superfly to follow a dream & start my own freelance business, where I enjoy consulting with startups & small businesses on their operations & account management strategies. I also continue to manage large accounts & projects in the music & entertainment space, and take on various event ops roles — most recently specializing in festival travel & accommodations management. As a part of my self-employment journey, I’ve most enjoyed working with clients from many diverse industries & backgrounds. No matter what type of client, project or event, the foundation of my work is to help them all achieve the freedom and peace of mind that organized systems & processes can provide. 🌟 Learn more at summerdickey.com
Nov 9, 2022 - Nov 23, 2022

No feedback given

Private earnings
Nov 2, 2022 - Nov 22, 2022

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Apr 14, 2022 - Jun 2, 2022

"Summer was great to work with - she's very knowledgeable about digital agency business processes and automation tools such as ClickUp and was able to get my instance set up in the time promised. She really took the time to understand my needs and answered all my questions. Looking forward to working with her again."

Private earnings
Apr 4, 2022 - May 5, 2022

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Mar 31, 2022 - May 4, 2022

"Summer was such a delight to work with. She came in with a fresh set of eyes and made some really innovative and creative recommendations to assist me in my ClickUp workspace. I enjoyed collaborating with her and look forward to working with her again in the future!"

Private earnings
Rating is 5 out of 5.
5.00 Apr 4, 2022 - Apr 25, 2022

"I highly recommend Summer. Amazing work and amazing person! Will definitely work with again!!"

Private earnings

Summer D. has more jobs. Create an account to review them

Portfolio

Event & Customer Database Build (Airtable)
Event & Customer Database Build (Airtable)
Time Tracking System Setup & Onboarding (Toggl)
Time Tracking System Setup & Onboarding (Toggl)
Want to see more? Create Account
Less than 30 hrs/week

< 3 days response time

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