Mercy N.

Mercy N.

NairobiKenya

Project Management | Virtual Assistant | Customer Success Professional

I have over six years of experience in project management and customer service, and I am a highly-skilled, enthusiastic, and self-motivated professional. My dedication to learning and subsequent success in business development and project management have made me an invaluable asset to any organization seeking my expertise. Six years of experience in information and communication fields including corporate communications, public relations, change management, project management, social media management, search engine optimization, graphic design, content planning, and messaging, branding and marketing, crisis communications, virtual support, and Microsoft Office expertise RESULTS For my oil and gas client, we saw a tenfold increase in the number of leads that turned into sales, largely thanks to our digital marketing strategies. For our health insurance client, we saw the highest level of active participation (most views and engagement) in an internal communications video we produced (more than 100 applicants after just two weeks) ESSENTIAL QUALITIES & OTHER SKILLS An astute worker. Delivering exceptional results in ALL I do (no mediocrity!) Organized and attentive to detail (spreadsheets & Gantt charts are my friends) Excellent command of the English language. Dependable (gets work done)  Confident and inventive team member Problem-solving and analytical thinking INDUSTRIES Non-Profit Organizations Health Insurance Food and FMCG Petroleum and Gas MY TOOLKIT Odoo, Oracle ERP, and Microsoft Dynamics are among the ERP tools with project management capabilities that I've used. I have interacted with the project management tools Asana, Jira, and Trello. For internal communications, Microsoft Office (Yammer, SharePoint, Stream, etc.) and Google Suites are employed. I have utilized Adobe Premiere, Adobe Photoshop, Adobe Illustrator, Aftereffects, InDesign, Canva, and Animaker, among other multimedia software applications. Communication options include Google Mail, Microsoft Outlook, WhatsApp, iMessage, Viber, Line, Skype, and Facebook Messenger.
Rating is 4 out of 5.
4.00 Aug 29, 2022 - Aug 30, 2022

"I did not contract"

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Mercy N.

Mercy N.

NairobiKenya
1
Total Jobs
4
Total Hours

View profile

Project Management | Virtual Assistant | Customer Success Professional

Specializes in
I have over six years of experience in project management and customer service, and I am a highly-skilled, enthusiastic, and self-motivated professional. My dedication to learning and subsequent success in business development and project management have made me an invaluable asset to any organization seeking my expertise. Six years of experience in information and communication fields including corporate communications, public relations, change management, project management, social media management, search engine optimization, graphic design, content planning, and messaging, branding and marketing, crisis communications, virtual support, and Microsoft Office expertise RESULTS For my oil and gas client, we saw a tenfold increase in the number of leads that turned into sales, largely thanks to our digital marketing strategies. For our health insurance client, we saw the highest level of active participation (most views and engagement) in an internal communications video we produced (more than 100 applicants after just two weeks) ESSENTIAL QUALITIES & OTHER SKILLS An astute worker. Delivering exceptional results in ALL I do (no mediocrity!) Organized and attentive to detail (spreadsheets & Gantt charts are my friends) Excellent command of the English language. Dependable (gets work done)  Confident and inventive team member Problem-solving and analytical thinking INDUSTRIES Non-Profit Organizations Health Insurance Food and FMCG Petroleum and Gas MY TOOLKIT Odoo, Oracle ERP, and Microsoft Dynamics are among the ERP tools with project management capabilities that I've used. I have interacted with the project management tools Asana, Jira, and Trello. For internal communications, Microsoft Office (Yammer, SharePoint, Stream, etc.) and Google Suites are employed. I have utilized Adobe Premiere, Adobe Photoshop, Adobe Illustrator, Aftereffects, InDesign, Canva, and Animaker, among other multimedia software applications. Communication options include Google Mail, Microsoft Outlook, WhatsApp, iMessage, Viber, Line, Skype, and Facebook Messenger.
Rating is 4 out of 5.
4.00 Aug 29, 2022 - Aug 30, 2022

"I did not contract"

Private earnings

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Portfolio

KaziniHR
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More than 30 hrs/week