Julian C.
TorontoCanada

Product Ops Tooling & Automation | UX/CX | Salesforce, SQL, Python

I'm an operations/product manager with extensive experience at growing tech start-ups in the restaurant/food and healthcare space, with goals to develop skills in no-code and LLM app development in 2024. I can build low-code solutions to help optimize process, uncover business insights, improve customer experience, and more. With experience driving product launches, I can also train a variety of staff and incorporate a roll-out plan. I'm easy and flexible to work with, and I look forward to prove that more as I build out my portfolio! • Skills: Salesforce, SQL, Sheets/Excel, Python, JIRA, Slack, Zapier, API integrations, Change Management, LLMops (developing)

Skills

  • UX & UI
  • Salesforce
  • Process Optimization
  • Workforce Management
  • Operations Analytics
  • Product Analytics
  • User Experience Strategy
  • End User Technical Support
  • User Technical Training
  • Soft Skills Training
  • Customer Experience Research