Vincent J.

Vincent J.

Cebu CityPhilippines
Job Success
Top Rated

Telemarketing / Sales / Customer Service / Virtual Assistant

I have been in the BPO industry for quite a while now. Engaging with customers through phone/chat and exceeding the client's expectations were the few goals as I started my career. As Time passed, I have acquired more knowledge and understanding of the business from a client's standpoint. I have been a Customer Service Representative for Sears Online where we take orders, solve inquiries, and tracking orders. I have been reprofiled to another position which is for Technical Support Specialist for Oracle Micros where I received calls from different kinds of businesses with concerns to their POS machine and System. We troubleshoot any problem they are experiencing and tagging each ticket to escalate it to LVL 3 Techs. I have been in Telemarketing for quite a while handling different kinds of campaigns such as Solar, Energy Deregulation, Medical Insurance, and Merchant Cash Advance. I would like to enhance my skills in different campaigns and would like to experience and widen my knowledge. I am also learning Shopify, building store, importing and fulfilling orders. I am looking for a Long Term Job in this Platfrom.
Dec 19, 2022

No feedback given

Private earnings
Oct 11, 2022 - Oct 13, 2022

No feedback given

Private earnings
Rating is 3.7 out of 5.
3.70 Mar 15, 2021 - Apr 12, 2021

"Vince was great to work with at first. Unfortunately he was not hitting his weekly targets, and from Upwork work diary screenshots he was doing other work while on our clock. We asked him about it and he immediately ended the job with no notice."

"I enjoy working with Tim, the reason why I ended the contract is because he started to message me some bad words and accuse me of stealing from them which did not happen."

Private earnings
Nov 23, 2020 - Jan 19, 2021

No feedback given

Private earnings
Rating is 4.05 out of 5.
4.05 Aug 11, 2020 - Oct 21, 2020
Private earnings
May 11, 2020 - Jun 8, 2020

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Apr 15, 2020 - Apr 20, 2020
Private earnings

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Vincent J.

Vincent J.

Cebu CityPhilippines
Job Success
Top Rated
17
Total Jobs
4,036
Total Hours

View profile

Telemarketing / Sales / Customer Service / Virtual Assistant

Specializes in
I have been in the BPO industry for quite a while now. Engaging with customers through phone/chat and exceeding the client's expectations were the few goals as I started my career. As Time passed, I have acquired more knowledge and understanding of the business from a client's standpoint. I have been a Customer Service Representative for Sears Online where we take orders, solve inquiries, and tracking orders. I have been reprofiled to another position which is for Technical Support Specialist for Oracle Micros where I received calls from different kinds of businesses with concerns to their POS machine and System. We troubleshoot any problem they are experiencing and tagging each ticket to escalate it to LVL 3 Techs. I have been in Telemarketing for quite a while handling different kinds of campaigns such as Solar, Energy Deregulation, Medical Insurance, and Merchant Cash Advance. I would like to enhance my skills in different campaigns and would like to experience and widen my knowledge. I am also learning Shopify, building store, importing and fulfilling orders. I am looking for a Long Term Job in this Platfrom.
Dec 19, 2022

No feedback given

Private earnings
Oct 11, 2022 - Oct 13, 2022

No feedback given

Private earnings
Rating is 3.7 out of 5.
3.70 Mar 15, 2021 - Apr 12, 2021

"Vince was great to work with at first. Unfortunately he was not hitting his weekly targets, and from Upwork work diary screenshots he was doing other work while on our clock. We asked him about it and he immediately ended the job with no notice."

"I enjoy working with Tim, the reason why I ended the contract is because he started to message me some bad words and accuse me of stealing from them which did not happen."

Private earnings
Nov 23, 2020 - Jan 19, 2021

No feedback given

Private earnings
Rating is 4.05 out of 5.
4.05 Aug 11, 2020 - Oct 21, 2020
Private earnings
May 11, 2020 - Jun 8, 2020

No feedback given

Private earnings
Rating is 5 out of 5.
5.00 Apr 15, 2020 - Apr 20, 2020
Private earnings

Vincent J. has more jobs. Create an account to review them
More than 30 hrs/week

< 24 hrs response time