Juan Miguel J.

Juan Miguel J.

Quezon CityPhilippines
Job Success
Top Rated

Customer Service Expert | Admin Support Specialist | Virtual Assistant

I get into my customers' shoes whenever they tell me what displeases them with our product. I then return to them empathic, positive, and concise solutions that will enable them to solve and be satisfied with our product and their experience. I am detailed and concise in my work that It enabled me to explain the most complex ideas and processes that will allow my customers to understand and secure their accounts with us. My experience with being a VA includes: ⭐ Recruitment. ⭐ Email and chat support. ⭐ Content management. ⭐ Calendar management. ⭐ Social media management. ⭐ Campaign and Marketing management. ⭐ Lead generation. ⭐ Web research. ⭐ Project management. ⭐ Training and Development. ⭐ Real Estate Property management.
Rating is 5 out of 5.
5.00 Mar 18, 2022 - Mar 23, 2022

"We will restart once the software on our side is fixed"

Private earnings
Rating is 3.1 out of 5.
3.10 Dec 15, 2021 - Dec 27, 2021

"Juan has a great personality and a lot of enthusiasm. With that being said, we had to terminate our contract because the hours billed were not in line with the amount of work completed. Additionally, an agreed upon deadline was missed without any communication that it would be missed until days after the deadline had passed. While the deadline was not urgent, the lack of communication was unprofessional."

Private earnings
Rating is 5 out of 5.
5.00 May 27, 2021 - Jul 13, 2021

"Amazing work! Highly recommended"

Private earnings

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Portfolio

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Skills

Juan Miguel J.

Juan Miguel J.

Quezon CityPhilippines
Job Success
Top Rated
11
Total Jobs
3,086
Total Hours

View profile

Customer Service Expert | Admin Support Specialist | Virtual Assistant

Specializes in
I get into my customers' shoes whenever they tell me what displeases them with our product. I then return to them empathic, positive, and concise solutions that will enable them to solve and be satisfied with our product and their experience. I am detailed and concise in my work that It enabled me to explain the most complex ideas and processes that will allow my customers to understand and secure their accounts with us. My experience with being a VA includes: ⭐ Recruitment. ⭐ Email and chat support. ⭐ Content management. ⭐ Calendar management. ⭐ Social media management. ⭐ Campaign and Marketing management. ⭐ Lead generation. ⭐ Web research. ⭐ Project management. ⭐ Training and Development. ⭐ Real Estate Property management.
Rating is 5 out of 5.
5.00 Mar 18, 2022 - Mar 23, 2022

"We will restart once the software on our side is fixed"

Private earnings
Rating is 3.1 out of 5.
3.10 Dec 15, 2021 - Dec 27, 2021

"Juan has a great personality and a lot of enthusiasm. With that being said, we had to terminate our contract because the hours billed were not in line with the amount of work completed. Additionally, an agreed upon deadline was missed without any communication that it would be missed until days after the deadline had passed. While the deadline was not urgent, the lack of communication was unprofessional."

Private earnings
Rating is 5 out of 5.
5.00 May 27, 2021 - Jul 13, 2021

"Amazing work! Highly recommended"

Private earnings

Juan Miguel J. has more jobs. Create an account to review them

Portfolio

Customer Feedback
Customer Feedback
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Skills

More than 30 hrs/week