Celyn T.
DasmarinasPhilippines
100% Job Success
Top Rated

Engaging Senior Customer Service

Customer Care support with 7 years of experience in a fast-paced customer service environment. Skilled at transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes. With the help of my previous teams, I honed my abilities in accurately inputting and managing large volumes of data. I am proficient in using various data entry tools and software and property management tools, such as Microsoft Excel and Google Sheets for data entry, Hostify, asana, plentific, front and booking platform extranets for property management, and I have a keen eye for identifying errors and inconsistencies to ensure data integrity. What sets me apart is my exceptional organizational skills and ability to multitask effectively. I am highly detail-oriented and have a proven track record of meeting strict deadlines while maintaining the highest level of accuracy. I am comfortable working independently or as part of a team, and I possess strong communication skills, which enable me to collaborate effectively with colleagues and stakeholders. I am confident and enthusiastic about the opportunity to contribute to an organization and help streamline data management processes, ensuring optimal efficiency and accuracy.

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Skills

  • Email Support
  • Team Management
  • Technical Support
  • Social Listening
  • Corporate Maintenance
  • Multiple Email Account Management
  • Phone Communication
  • Virtual Assistance
  • Software Maintenance