Admin/Virtual assistant/customer service
I am an experienced Virtual Assistant, Customer Support, and Admin, provide professional administration, technical, or creative assistance to handle all customer complaints/queries via e-mail, Live Chat, or phone for your online store. I have professional experience of more than eight years in BPO / KPOs. I served organizations listed in Fortune 500. - Live Chat/voice/email assistance for Technical Support & Sales - Customer Support/Service - Appointment scheduling & Calendar Management - Auditing customer interactions (Voice & non-voice) - Reporting - Preparing and presenting QBRs - Web Research - Reply to online reviews - Data Entry - Transcription - Translation - Proofreading Communication is one of the critical aspects of client satisfaction and the other being 'Delivering Quality within timelines.' I want my clients to be delighted with my work. I joined the online platform to outperform, give a chance, and try.
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