Hashim M.

Customer Service & Tech Support | Business, Selling, Outbound Sales

EXPERTISE/ COMPETENCIES * Analyzed past sales data and team performance to develop realistic sales goals. * Achieved sales goals and service targets by cultivating and securing new customer relationships. * Evaluated costs against expected market price points and set structures to achieve profit targets. * Developed sales strategy based on research of consumer buying trends and market conditions. * Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time. * Trained and coached sales team members on best practices for customer service and sales techniques. * Improved account management by predicting potential competitive threats and outlining proactive solutions. * Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities. * Analyzed sales to manage life cycle of product, inventory models and


  • Technical Support
  • Selling
  • Technical Project Management
  • Business