Vanessa D.
Makati CityPhilippines

Customer Service Representative, Customer Support

Vanessa has continuously displayed excellent performance in handling her tasks which manifested on her KPI scores. She is a vital core of the team because of her knowledge on the various Finance processes, and does not hesitate to help her teammates or employees from other departments for any Finance related questions. - Diana Pulido / Financial Services Team Manager 💥Familiarity with various payment methods, gateway systems 💥Customer Support 💥Payment and Refund Processing 💥Booking and Reservation 💥Dispute Resolution Data Analytics | Root Cause Analysis 💥Client Communication 💥Retention Strategies 💥Problem Resolution

Skills

  • Retail & Consumer Goods
  • Order Tracking
  • Retail
  • Retail Sales Management
  • CRM Software
  • Booking Services
  • Refund Processing
  • Order Management