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Emmanuel k. Status: Offline
Lagos, Nigeria

Web Designer & Technical Customer Support

I'm an expert web designer with over 8 years of working experience with quality efficiency in technical customer support. I have developed dozens of enterprise website solutions ranging from single-handing page systems to e-commerce systems, real estate, etc. And have grown my support skills over time, as I have previously worked as a Technical support engineer, customer support agent; tasked with meeting SLA, researching, resolving customer issues through advanced troubleshooting techniques, writing articles, setting up campaigns, log analysis and documentation using help-desk applications to manage customer tickets. Over the years in the industry, I have trained, Certified, and developed hands-on skills in various tech fields including UI/UX Design, Technical Customer support, Cyber Security (CEH, OSCP ), LMS Consultancy, iBPMS (intelligent Business Process Management Solutions) using AuraQuantic, giving me a driving edge to analyze and troubleshoot technical issues and provide world-class support in those areas of expertise. Adding VALUE has always been the watchword for me and will always remain the PUSH factor, that is, helping organizations to create and realize value for their investments in technology and people. ⭐ Why you should choose me over other freelancers ⭐ ✅ Client Reviews: I focus on providing value to all of my clients and earning their TRUST. ✅ Over-Delivering: this is core to my work as a freelancer. My focus is on giving more than what I expect to receive. I take pride in leaving all of my clients saying "WOW" ✅ Responsiveness: being extremely responsive and keeping all lines of communication readily open with my clients. ✅ Resilience: reach out to any of my current or former clients and ask them about my resilience. For any issue that my clients face, I attack them and find a solution. ✅ Kindness: one of the main aspects of my life that I implement in every facet. Treating everyone with respect, understanding all situations with empathy, and genuinely wanting to improve my client's situations. I have successfully worked and delivered projects with the following - WordPress, HTML5, Figma, Adobe XD, Adobe Photoshop, Adobe Illustrator, Zeplin, Zendesk, intercom, Onedrive, LMS365, Trello, Slack, AuraQuantic, ZohoCRM, Microsoft Dynamic CRM, Oddo, Kali Linux and more.
Work history
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Skills

Skills

  • Shopify
  • Office 365
  • Microsoft Office
  • Phone Support
  • Technical Support
  • Email Support

Get started working with Emmanuel quickly with these predefined projects.

Get started working with Emmanuel quickly with these predefined projects.

You will get a technical support agent to support your business

From $10
1 day delivery

Testimonials

Endorsements from past clients

"I worked with Emmanuel on projects related to web design and support. His zeal to learn and communication skills were amazing. I highly recommend him."

Henry O. | Technical Customer Support Specialist
Jun 2022

Verified

"Working with Mr Emmanuel was so Great. Excellent communication and A very good guy. I highly recommend him "

Victor I. | Brand Advertiser
May 2022

Verified

"He is an articulate individual with great customer support skill. I have worked with him on different projects and recommend him for any IT related project. "

chukwuemeka u.
May 2022

Verified

"I have worked with Emmanuel for over 2 years now, he is very experienced at what he does. He has an amazing eye for clean design and he is very user-centric in his design thinking. He is an amazing Wordpress Developer, one you can count on any day, anytime. He is a good communicator and gets the job done. I will endorse and recommend him any day and any time. "

Stone J. | CEO
Wordpress development Jan 2022

Verified

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