Salman Khan D.
Rawalpindi, Pakistan
Team Lead (DevOps Renewals)
$30.00/hr
Overview:
A good team worker with a friendly and approachable personality, willing to solve problems and seeking a supportive and dynamic working environment. Excellent interpersonal skills and a natural communicator, which makes it easy to interact with all types of people from different backgrounds. Team management skills as demonstrated by working with IDERA, a tech company based out of Houston, USA. Leadership Skills proved by being elected as the Team Lead (Renewals) while managing a team of 10 people. A reliable, trustworthy and hardworking individual, striving for a career in the Tech industry.
Experience:
With over 4 years of experience in the retention business. I have worked as a Team Lead (DevOps Renewals) while managing a team of 10 people for the past 4 years at a Tech company based in the United States. My daily tasks included ensuring smooth renewal operations, managing quarterly renewal inventory/targets, providing top notch support to clients all across the globe, coordination between off-shore teams and answering any client queries and addressing the issues in real time. I have a strong grip over several CRM's including SalesForce, Stripe, Zendesk, Chargify, Intercom, FastSpring and Google sheets.
Education:
Msc Mass Communication (2018-2020)
Work history
Work history
Renewal Representative
5.00
Jan 31, 2020
-
Jul 29, 2023
"Excellent freelancer! We highly recommend Salman."
Private earnings
Renewals Representative
Jul 17, 2019
-
Jan 29, 2020
No feedback given
Private earnings
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Skills
Skills
- Zendesk
- HubSpot
- Intercom
- IT Support
- Product Support
- Communications
- Cloud Management
- Stripe
- Google Sheets