Patrick Jason S.
Bacolod CityPhilippines
100% Job Success
Top Rated Plus

Customer Experience & Tech Support | Team Leader

Job Objective: To secure a position that would fit my skill set as a team leader. And to collaborate with the company's existing operational rhythm and to share my expertise as a team lead with my previous company. To be an asset to the company towards achieving the goal and target and make sure that I act and work as what is expected from me., Highlights of Qualifications: * Creative Problem Solving and Decision-Making * Exceptional ability to maintain relations with customer and employees * Amazing customer service skills * Proficient in interpreting documents * Good Leadership * Able to work in any capacity and work schedule * Good interpersonal skills * Well experience csr/tsr and team leader * Goal oriented * Undergone coaching style and technique training and seminar * Done EQ seminars and training *Has experience in launching a new program *Has client relation experience *11 years of experience on a BPO set up environment *Effective Team Leader handling 20 remote agents

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Skills

  • Operations Management Software
  • Interpersonal Skills
  • Coaching
  • Phone Communication