Jeneba W.
CharlotteNC

Knowledge & Information Management Expert

As a content leader, I craft user-centric content that drives results. I'm a passionate B2B writer and information manager with 10+ years of experience in knowledge management, design operations, and content strategy. I bridge the gap between creative vision and operational efficiency, translating complex user needs and business goals into impactful content. What I Do: - Develop data-driven content strategies that enhance user engagement and boost profitability. - Streamline content creation and management processes for scalability and efficiency. - Lead cross-functional teams to foster a culture of innovation and collaboration. - Build and operationalize content programs and design systems for long-term success. Why Choose Me? - Proven track record of building and scaling content operations for enterprise-level projects. - Deep understanding of user needs and business objectives. - Ability to translate complex information into clear, concise, and engaging content. - Strong leadership and collaboration skills to drive results through teamwork. Let's connect and discuss how I can help you achieve your content goals! I am also available for B2B ghostwriting for founders and small business owners. With my extensive content background and deep understanding of the entrepreneurial landscape, I can help you craft compelling content that resonates with your target audience, establishes your thought leadership, and drives business growth. If you're seeking a partner who can help you navigate the complexities of building and scaling a successful content plan and schedule for your, business, I bring the skills, experience, and strategic vision to help you succeed. Let's work together to create a strategic content roadmap for your success and bring your vision to life. I'll help you maximize your message! Upwork Bio: Content Strategy & Operations Leader | Craft User-Centric Content that Drives Results for Founders & Solopreneurs I'm a passionate content leader with 10+ years of experience in knowledge management, design operations, and content strategy. I bridge the gap between creative vision and operational efficiency, translating complex user needs and business goals into impactful content. My background in technical writing allows me to excel at crafting clear, concise, and accurate content that resonates with both technical and non-technical audiences. What I Do: Develop data-driven content strategies that enhance user engagement and boost profitability. Streamline content creation and management processes for scalability and efficiency. Lead cross-functional teams to foster a culture of innovation and collaboration. Build and operationalize content programs and design systems for long-term success. Craft clear and concise technical documentation for your users and developers. Why Choose Me, Especially as a Founder or Solopreneur? Proven track record of building and scaling content operations for enterprise-level projects, transferable to growing businesses. Deep understanding of user needs and business objectives, ensuring your content resonates with your target audience. Technical writing expertise to create clear, concise, and accurate documentation that both technical and non-technical users can understand. Ability to translate complex information into engaging content that educates and converts. Strong leadership and collaboration skills to work effectively with you and any team members you bring on board. Let's connect and discuss how I can help you achieve your content goals

Skills

  • Knowledge Management
  • SEO Content
  • Content Management System
  • Technical Documentation Management