Ma Caridad P.

Ma Caridad P.

AntipoloPhilippines

Customer/Technical Support and Virtual Assistant

I am optimistic, goal-driven and hardworking individual with more than 10 years of experience in the call center industry. Delivering high quality of customer experience as a phone, email and chat support. I have also been promoted a Coach/Quality Analyst which I believe will help me as a part of any business. I have excellent background using Zendesk, JIRA, Salesforce, Microsoft office/Google Suite and I am also willing to learn and use new tools to help the job get done efficiently. Proficient in English, both written and spoken. Catering for both US and UK based centers in the past, I believe I will be able to bring something on the table that will help any business. A great team player as well as a leader. Deeply motivated and I love to inspire other people. I love talking to new people and knowing different cultures. My main interests are music, books, films and art. Hoping and looking forward to be part of the team!
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Ma Caridad P.

Ma Caridad P.

AntipoloPhilippines
1
Total Jobs

Customer/Technical Support and Virtual Assistant

Specializes in
I am optimistic, goal-driven and hardworking individual with more than 10 years of experience in the call center industry. Delivering high quality of customer experience as a phone, email and chat support. I have also been promoted a Coach/Quality Analyst which I believe will help me as a part of any business. I have excellent background using Zendesk, JIRA, Salesforce, Microsoft office/Google Suite and I am also willing to learn and use new tools to help the job get done efficiently. Proficient in English, both written and spoken. Catering for both US and UK based centers in the past, I believe I will be able to bring something on the table that will help any business. A great team player as well as a leader. Deeply motivated and I love to inspire other people. I love talking to new people and knowing different cultures. My main interests are music, books, films and art. Hoping and looking forward to be part of the team!
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More than 30 hrs/week