John Mark P.
Mandaluyong City, Philippines
7 Years Email, Phone and Chat Service/ Cold Caller/Appointment Setter
$6.00/hr
Hello! Welcome to my Upwork profile.
I bring a wealth of customer support experience to the table. With a successful track record in email, chat, and phone support using Zendesk on Upwork, a background as a 3-month Cold Caller, and 7 years in financial, airlines, utility, and life insurance customer service, I'm well-equipped for excellence. I'm also a certified social media manager , managing multiple e-commerce sites.
Work history
Work history
ZenDesk Customer Service Rep with Phone Support
5.00
Jul 22, 2023
-
Aug 22, 2023
Private earnings
Phone LiveChat, and Email Support
5.00
Jun 29, 2023
-
Jul 1, 2023
"Attentive to details and determined to deliver results."
Private earnings
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Skills
Skills
- Customer Service Training
- Zendesk
- Google Sheets
- Zillow Marketing
- Slack