Raynooka S.
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Technical Writer | Cybersecurity| SaaS| API Documentation | UX Writing

While ideas may initially seem complex, effective documentation has the power to distill these complexities into simpler forms. With over six years of experience as a Technical Writer, I firmly believe in the power of simplicity, consistently translating intricate technical concepts into clear and comprehensible language. Here's a breakdown of the Technical Documentation services I offer: User Guides: I am capable of carefully creating user guides that provide detailed instructions that make complex processes simple to follow. Product Tours & How-To Guides: I am highly skilled in producing engaging and interactive product tours and how-to guides that provide consumers with practical instruction so they can quickly grasp software features. API & Software Documentation: I am highly skilled in creating thorough documentation for APIs and software, breaking down intricate interfaces and integrations into language that is easy to understand for end users. Knowledge Base & Help Center Articles: I create user-friendly knowledge bases and help centers with ease, which act as comprehensive resource centers for users to solve problems on their own. Product and User Manuals: Through exhaustive product and user manuals, I thoroughly examine software functionalities, making sure that no aspect is overlooked in order to improve user competency. Release Notes: My area of expertise lies in crafting precise and succinct release notes that apprise users of the most recent improvements to the product. My experience includes proficiency in: • Markdown / HTML • Swagger • Rest APIs, GraphQL • WordPress • DITA-XML • AsciiDoc • Readme.com • Postman collection • Wiki-confluence • mkdocs • Sphinx • Github • DevOps • Azure • JIRA • Adobe Experience Manager (AEM) • oxygen-XML • Asciidoc Let's collaborate to simplify complexity and enhance user experiences. Feel free to reach out with any questions.

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  • Editing & Proofreading
  • UX Writing
  • Instruction Manual
  • Requirements Specification