Microsoft Office is an office suite of desktop applications, servers and services for the Microsoft Windows and OS X operating systems. wikipedia.org

Trello is a free web-based project management application. wikipedia.org

Office administration is a set of day-to-day activities related to financial planning, billing and recordkeeping, personnel, and physical distribution and logistics, within an organization. wikipedia.org

A secretary, or administrative assistant, is a person whose work consists of supporting management, including executives, using a variety of project management, communication & organizational skills. wikipedia.org

Sourcing is the process of finding suppliers of goods or services.

Salesforce.com Inc. is a global cloud computing company headquartered in San Francisco, California. wikipedia.org

Typeform makes it easy to create beautiful, cross-device online forms & surveys with great completion rates.

An applicant tracking system (ATS) is a software application that enables the electronic handling of recruitment needs. An ATS can be implemented on an enterprise or small business level, depending on the needs of the company. wikipedia.org

A transactional account is a deposit account held at a bank or other financial institution, for the purpose of securely and quickly providing frequent access to funds on demand, through a variety of different channels. wikipedia.org

Process improvement is a series of actions taken by a process owner to identify, analyze and improve existing business processes within an organization to meet new goals and objectives. wikipedia.org