Arlene S.

Arlene S.

GuaguaPhilippines

Experienced Virtual Assistant and Customer Service Representative

I currently work as a Property Management Virtual Assistant. Previously, I have gained experience in the BPO industry, specifically in Call Centers. In my previous roles, I served as a Team Leader, overseeing a team of Customer Service Representatives. Additionally, I worked as a Quality Analyst. My experience also includes working with various US Telco companies, a global e-Commerce platform, and a top technology company. Throughout my career, I have effectively handled inbound and outbound calls, chats, and emails.
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Skills

  • Online Chat Support
  • Email Support
  • Data Entry
  • Customer Support
  • Ecommerce Website Development
  • Technical Support
  • Customer Service
  • Quality Assurance
  • Leadership Skills
  • Email Communication
  • Property Management