Time logged on hourly contracts is automatically invoiced and paid according to this weekly pay schedule.
- 00:00 midnight UTC - Contractor review period begins
- 11:59 UTC - Contractor review period ends (Timelog updated to reflect all changes)
- 12:00 noon UTC - Employer invoiced for the week's hours (pending credit on contractor's account and pending debit on employer's account may take up to six hours to appear)
- 12:00 noon UTC - Employer review period begins
- 23:59 UTC - Employer review period ends (pending debit applied to account balance)
- 23:59 UTC - Employer charged
- 00:00 midnight UTC Pay Day! Contractor's hourly earnings available for withdrawal (pending credit applied to account balance)
The oDesk work week begins on Monday at 00:00 midnight UTC and ends on Sunday at 23:59 UTC.
All reports show time based on the oDesk work week. Please remember these times are in UTC. Depending on your time zone, hours could appear to be shifted to the next or previous date.
UTC stands for Coordinated Universal Time. It is the world's primary reference time scale and was formerly known as Greenwich Mean Time (GMT).
After the work week ends, the contractor has a few hours to look over the Work Diary and Timelog and make any final adjustments (if necessary). The contractor's review period begins on Monday at 00:00 midnight UTC and ends the same day at 11:59 UTC. Mondays at 12 noon UTC the Work Diary is locked and the Timelog is updated to reflect all billable hours, including any adjustments made during the contractor review period. The employer is invoiced based on this finalized Timelog.
We strongly recommend you review your Work Diaries daily, not just at the end of the work week.
The employer review period applies to hourly contracts only. After the work week ends and the week's Timelog is locked, you'll be invoiced and given an opportunity to check the hours billed. The employer review period begins on Monday at 12 noon UTC and ends on Thursday at 23:59 UTC. You are charged for the balance on your account at the end of the review period.
If you have a problem with any of the hours on your weekly invoice, contact the contractor immediately. A refund submitted during the review period will keep you from being charged. If the situation still isn't resolved, you'll need to file a dispute. Remember: Disputes must be filed during that week's review period.
The security period allows the payment to be processed and have enough time to settle before becoming available to the recipient. During the security period, the amount will show as pending on the recipient's financial account. The payment should be available to the contractor six days after the payment is made.
The employer is charged Thursday night for time logged on hourly contracts, so the contractors' weekly earnings will become available the following Wednesday - Guaranteed. (See the weekly pay schedule.)
The employer pays a bonus on an hourly contract on Friday and the money becomes available to the contractor the following Thursday.
The employer makes final payment on a fixed-price contract on Monday and the money becomes available to the contractor the following Sunday.
In rare instances, a non-guaranteed payment may remain pending for more than 6 days. This means there was a problem (expired credit card, declined credit card, chargeback, verification issue, etc.). It is usually cleared up quickly, but the user will be suspended until we (and you) receive payment in full. If this happens to you, please do your best to help oDesk collect the amount due! Contact Customer Support and make available all contact information you have on the employer. Most importantly, refuse to work with the employer until they pay up. Do not request or accept payment outside of oDesk - that's a major policy violation for both users.
There are two types of invoices on oDesk:
- Hourly contracts are automatically invoiced on Mondays starting at 12:00 noon UTC and charged to your payment method of choice Thursdays at 23:59 UTC. (See the weekly pay schedule.)
- All other payments (bonus, upfront, milestone, etc.) are invoiced immediately upon submittal and charged to your payment method of choice that evening at 23:59 UTC.
An employer has an hourly contract. The employer is invoiced on Monday for 10 hours at $15 per hour ($150 total). On Wednesday the employer submits a bonus payment for $75. On Wednesday evening, the employer's payment method is charged $75. On Thursday evening, the employer's payment method is charged $150.
Charges are processed daily for the total account balance. You will only be charged if the account balance is negative. Available oDesk earnings or other credits will reduce the amount to be charged.
With employers and contractors all over the world, working across timezones is very common on oDesk. We've done a few things to make it easier: