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  • $45 hourly
    • 5.0/5
    • (13 jobs)
    Experienced Collaboration Technology architect and consultant in Microsoft Platform, with customers ranging from single sites of 170 users to multinational enterprises spanning 220 countries or more with 275000+ users. I have been working with Microsoft Collaboration technologies for More then past 12 Years. Successfully lead and worked with various team and project in referent geographic locations with ITIL principles. Very Strong Experience in Microsoft Exchange (275k+Users), Microsoft Windows Active Directory, Microsoft Lync, Microsoft Windows Server, in both standardized and miscellaneous atmospheres, as well as several Security and threat management Technologies. Also have Several years of experience in Project management, Linux Email platform & Google Apps. I’m currently based in DHL “Global Business Services” -Cyberjaya, Malaysia. After 4 years of working in Bangladesh, I have moved to Malaysia and working here since year 2007. In Depth Knowledge:-  **Exchange server 2003, 2007, 2010 & Exchange 2013 design, build, support & Migration.  **MS Active Directory design, Build and support.  **MS Windows Server Server 2003 and Server 2008, Server 2008 R2, Server 2012 R2  **Cloud infrastructure in Azure.(Setup and support)  **Windows Server migration, hardware migration/tech refresh.  **Google Apps. Linux Mail System.  ** RedHat, CentOS, Fedora Server Administration.  **Experience on firewalls, Routers and other security aspects  **Email applications (Outlook, Entourage, PDA based email, Microsoft Exchange Active Sync).  **Cisco Ironport, AIDA LDAP, Mirapoint Razorgate, Symantec Message labs email gateway management.  **MS Windows client Win XP, Vista, Win 7, Windows 8.1 administration.  **SCOM 2007 & SCOM 2012 R2 administration, monitoring and management.  **Zyrion Monitoring tools, HP Operations Manager Monitoring (OMU9).  **Virtualization Technologies: vmwarevSphere 5.5, Hyper-v Server 2012 R2.
    Featured Skill Active Directory
    Microsoft Hyper-V Server
    Barracuda Networks SignNow
    Amazon Web Services
    Windows Server
    Linux System Administration
    Microsoft Exchange Server
    Microsoft Active Directory
    Microsoft Lync Server
    Microsoft Azure
  • $20 hourly
    • 5.0/5
    • (10 jobs)
    Organized and methodical Systems Engineer with 7 years of experience installing, configuring and maintaining systems and infrastructure standards.
    Featured Skill Active Directory
    Puppet
    Windows Administration
    Linux System Administration
    Spacewalk
    Apache HTTP Server
    Microsoft Active Directory
    Linux
    Windows Server
  • $34 hourly
    • 0.0/5
    • (0 jobs)
    Highly skilled IT support professional with a decade of experience and a strong background in cybersecurity. Proven track record of working together with teams to deliver exceptional support services while ensuring cyber security. Excels in problem-solving, implementing security measures, and enhancing IT infrastructure. Seeking a challenging role in cybersecurity to drive innovation and protect critical data assets.
    Featured Skill Active Directory
    Cybersecurity Management
    Information Technology
    Malay
    English
    Vulnerability Assessment
    Software Version Upgrade
    Microsoft SCCM
    Microsoft Active Directory
    Microsoft Azure
    Software Configuration Management
    System Deployment
    System Configuration
    Computer Hardware
    CyberARK
    IT Support
  • $30 hourly
    • 4.9/5
    • (41 jobs)
    🏅TOP-RATED PLUS 🏆 100% Job Success Score 🔰10+ years of experience 🕛 2.7k Upwork Hours ✅ 100% client satisfaction 💎 Worked with 40+ global clients and startups. 📈 Contributed to $10.4 million in client revenue. Greetings! I'm Muhammad Usman, Thank you for considering me and reading about me and my work. I have over 10 years of rich experience in Full-Stack Development. Project management skills: ✔Business Process: Agile adaptation, SCRUM methodology implementation, team synergy and training, business mission implementation, and automation ✔Project Management: Sprint management and standup call routines, project boards, early MVP launch, project plans, and roadmaps. ✔Requirement analysis and Documentation: Expert in client dealing, requirement gathering and analysis, counter and productive discussions with the client, technical documentation that includes SRS, PRD, WBS, user stories and Product flow charts, etc. My major technical skills: ✔ Programming skills: .NET Core, ASP.NET MVC, ASP.NET MVC 1 - Core 7, C#, Nodejs, ExpressJs, NestJS, Dockers, Microservices, Blazor Web Assembly, Blazor Server, Mud blazer, Blazorstrap, Silverlight, Razor Pages ✔ Web Skills: Reactjs, NextJs, Angular JS 1, Angular 10, JavaScript, AJAX, other JS libraries (Prototype.js, Bobril, Vue.js, Knockout.js, JQuery, etc) HTML5, CSS3, Twitter Bootstrap 3) ✔ ORM Tools: SubSonic / LINQ / Entity Framework / NHibernate, Dapper and EntitySpaces ✔ Database: MS SQL Server 2005 - 2017, MySQL, RavenDB, MongoDB, MarkLogic, Postgresql ✔ 3rd Party Controls: Telerik Kendo UI, DevExpress controls ✔ Cloud-Based Services: Amazon Cloud services / Windows Azure(Websites, Databases, Web jobs, Azure Functions)/ GCP ✔ Reporting: SSRS / Crystal Reports /.net RDLC Reports and MySQL, Stimulsoft Reports ✔ Services: WEB API (WCF, REST), ASMX services. ✔ Development Methodologies: Agile, Scrum, TDD ✔ SVN, GitHub, Team Foundation Server, Microsoft Source Safe. ✔ CMS: Umbraco, Orchard, Kentico, MojoPortal, AbleCommerce, NopCommerce ✔ Mobile App: Java, Object C, Xamrain, Android Studio ✔ Bug tracking systems: Jira, Trello. ✔ IoC Container: Ninject, Autofac. ✔ IDE: Visual Studio 2022, Visual Studio Code WHY CHOOSE ME: - Higher education background in IT and E-Commerce. - Proven track record with 30+ large-scale applications - Ability to lead teams or work independently with a no-ego attitude - Committed to delivering customized solutions on time and within budget - Awarded several times for software and electronics projects. I’m open to working with other developers. If you already have a working team, but you are still looking for some to help. I have developed scalable solutions for domains like ✅ E-Commerce ✅ Video Streaming ✅ Web Services and API development ✅ Payment Gateways Integration ✅ Online Payment Processing ✅ Social Networking, health care, Insurance, and Real Estate. Thanks for your reading, See you soon. Regards, Muhammad Usman
    Featured Skill Active Directory
    Microsoft Azure
    Microsoft Active Directory
    Azure App Service
    ASP.NET MVC
    .NET Core
    ASP.NET Web API
    Microsoft Azure SQL Database
    Web Development
    Angular
    HTML
    .NET Framework
    Tailwind CSS
    JavaScript
    React
    Vue.js
  • $30 hourly
    • 0.0/5
    • (0 jobs)
    I am working as a Network Specialist. I have more or less than 8 Years of experience and exposure to different technologies, especially End User troubleshooting, LAN, WAN, WLC, and Security. I do also have experience handling Servers and System Applications. Highly skilled and dynamic Network Systems Specialist, bringing forth the ability to manage and oversee optimal network services for organizations effectively. Adept in setting up Network, and experienced in managing the functionality of systems. Resourceful, and committed to continually advancing my knowledge of relevant technologies.
    Featured Skill Active Directory
    Customer Support
    Cisco Certified Network Professional
    Cisco Certified Network Associate
    SQL Programming
    Network Design
    Microsoft Outlook
    Microsoft SQL Server Programming
    Linux System Administration
    Infrastructure as Code
    Network Administration
    Hardware Troubleshooting
    Responsive Design
    Microsoft Active Directory
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    I'm an IT Infrastructure guy with vast experience in Windows Server, specifically in Hyper-V, VMWare and Azure cloud. I have architected the environment for a few multi million USD projects, thus I gained experience not only specific to Server, but also from the Network optimization and Storage / Backup management. - My passion will let you have my consultation service on a problem for free! No strings attached for that. - I will only charge based on the work that I have done. - My charge is highly negotiable, as I am doing this for towards to fill up my flexible time with my full time job. - Keep in touch for the ideas that you have, and I will be happily assist.
    Featured Skill Active Directory
    FortiGate Firewall
    Microsoft Certified Professional
    Microsoft Hyper-V Server
    Backup & Migration
    Cisco Certified Network Associate
    Cloud Computing
    Computer Network
    Storage Area Network
    IT Management
    Microsoft SQL Server
    Server
    VMWare
    Microsoft Azure
    Microsoft IIS
    Microsoft Active Directory
  • $30 hourly
    • 0.0/5
    • (0 jobs)
    OBJECTIVE To enhance my professional skills, capabilities, and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
    Featured Skill Active Directory
    Backup & Migration
    Virtual Machine Operating System
    Backup
    Server
    System Maintenance
    Video Editing & Production
    Directory
    Microsoft Office
    Server Administration
    Firewall
    Photography
    Information Technology
    Data Backup
    Personal Computer
    Microsoft Active Directory
  • $50 hourly
    • 0.0/5
    • (0 jobs)
    Founder of Zepto Consulting. Currently manages a team of passionate technical folks to develop and implement Microsoft/ security related solutions for our customers. Formerly a Microsoft MVP for Windows Server File System/ Storage. Had vast experience in Windows Servers and Windows clients; technical author for JupiterMedia and contributing author for Windows books. Consultant on Windows Servers and Exchange. Speaker in technology events. Specialties: Disaster planning, managed services, Service level agreements, remote managements, robotic process automation
    Featured Skill Active Directory
    Alibaba Cloud
    Office 365
    Azure DevOps
    Microsoft SCOM
    Microsoft SCCM
    Microsoft Exchange Server
    Microsoft Exchange Online
    Active Directory Federation Services
    Microsoft Active Directory
    Automation
    Robotic Process Automation
    Microsoft Azure
    System Automation
  • $25 hourly
    • 4.0/5
    • (2 jobs)
    I have over 7 years of work experience in various IT roles, where I have developed and applied strong skills in Azure Active Directory, Microsoft Exchange, and technical support. I hold a diploma in Information Technology from Asia Pacific University of Technology and Innovation (APU / APIIT), as well as multiple Microsoft certifications, such as Microsoft 365 Certified: Exchange Online Support Engineer Specialty, Microsoft 365 Certified: Security Administrator Associate, Microsoft Certified: Azure Fundamentals, Microsoft 365 Certified: Fundamentals, and Microsoft Certified: Security, Compliance, and Identity Fundamentals. I am passionate about learning new technologies and skills, and I am always eager to take on new challenges and opportunities. My core competencies include problem-solving, communication, collaboration, and customer satisfaction.
    Featured Skill Active Directory
    Email Security
    ServiceNow
    Microsoft Exchange Online
    Office 365
    Problem Solving
    Phone Communication
    Technical Support
    Microsoft Active Directory
    Tech & IT
  • $30 hourly
    • 0.0/5
    • (0 jobs)
    I am experienced with End user support in administrating O365 service. Focusing on modern workspace, hybrid cloud infrastructure, and private cloud infrastructure - Powershell scripting on *MS Azure AD *MS Exchange 2010,2013,2016,2019,Online *M365 *MS Teams *SharePoint - Microsoft 365 (environment, assessment,planning,designing,implementing,configuring,adminstrating&troubleshooting)
    Featured Skill Active Directory
    Microsoft Exchange Server
    Microsoft Exchange Online
    Microsoft Windows PowerShell
    Microsoft Azure Administration
    Active Directory Federation Services
    Microsoft Teams
    Microsoft SharePoint Administration
    Office 365
    OKTA
    Microsoft Active Directory
  • $9 hourly
    • 0.0/5
    • (5 jobs)
    5 years experience in HelpDesk IT Support, specialise in providing technical support and ensuring smooth IT operations for users across various platform. - Support users on Incidents/Request on common Operating Systems (Mac and Windows) - Troubleshoot Incidents via phone, Zoom, email and web portal using Service Now - Use LogicMonitor for server monitoring and alerts - Basic knowledge in AWS (EC2, S3, EFS, RDS and VPC) - Troubleshooting Microsoft Office 365, Office 365 Admin, GSuite Admin, Okta, Zoom, VPN (Global Protect, Cisco AnyConnect and Netscope) - Troubleshooting Business Application such as Linkdn, Outreach, Slack, SmartSheet, Lucidchart, Confluence, Jira - Performs Onboarding and Offboarding tasks on AD and Okta - Performs equipment orders/replacements. - Tracked customer interactions and insights in a predefined tracking system for continuous improvement. - Well experienced in Customer Service and Sales too Seeking a dedicated expert with meticulous attention to detail and superior problem-solving capabilities? I'm here to help. Contact me to start a successful partnership focused on technical excellence and client satisfaction.
    Featured Skill Active Directory
    Network Engineering
    VPN
    Cisco Certified Network Associate
    Virtual Assistance
    Email Communication
    AWS Application
    Firewall
    Microsoft Azure
    Microsoft Active Directory
    Customer Support
    Troubleshooting
    Technical Support
    Server
    Helpdesk
    Customer Service
  • $30 hourly
    • 0.0/5
    • (0 jobs)
    I'm a multi-skilled IT solutions expert with good all-round supervisory and technical expertise. Very capable with a proven ability to ensure the smooth running of ICT systems and to provide IT services that will improve the efficiency and performance of a company. Extensive practical knowledge of complex systems builds, hardware and software testing, network support, technical support, and computer repairs. IT Strategy & Architecture
    Featured Skill Active Directory
    Solution Architecture Consultation
    Microsoft Exchange Online
    Microsoft Active Directory
    Microsoft SharePoint
    Strategic Planning
    Remote IT Management
    IT Management
    IT Infrastructure
    IT Consultation
    Financial Planning
    DevOps
    Database
    Problem Solving
    Database Management
    Architectural Design
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Im a IT Supporter with my current IT company. Famillar with m365, Active Directory, Computer reimage. Normal software and hardware troubleshoot.
    Featured Skill Active Directory
    System Administration
    Software Debugging
    Microsoft Active Directory
    Office 365
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    I am an experienced IT Service Desk Analyst with a strong background in providing technical support and customer service in high-paced environments. Currently, I serve as an IT Service Desk Analyst at DXC Technology, where I support enterprise level clients by resolving technical issues, managing incidents, and ensuring seamless IT operations. My role at DXC Technology has allowed me to develop and refine my skills in troubleshooting hardware and software problems, remote support, Active Directory management using ITSM tools such as ServiceNow. I work closely with cross functional teams to provide first level support and escalate unresolved issues appropriately. I help to maintain high customer satisfaction through clear communication and efficient problem solving. With a commitment to continuous improvement and user focused service delivery, I strive to ensure every interaction leads to a positive outcome. My ability to adapt quickly to new systems and technologies, combined with a solid foundation in ITIL best practices, has contributed to my success in resolving a wide range of technical issues efficiently.
    Featured Skill Active Directory
    Technical Support
    Phone Communication
    Customer Service
    Business Process Outsourcing IT Services
    Microsoft Active Directory
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    Hi, I’m Aiman—a passionate and reliable IT Support Specialist with over 9 years of experience solving tech issues and keeping systems running smoothly. I specialize in diagnosing hardware/software problems, setting up secure networks, and providing quick, friendly remote support. Whether you’re dealing with slow PCs, printer errors, email issues, or network glitches, I bring a calm, solutions-first approach to every task. My background in technical support, combined with excellent communication and documentation skills, makes me a dependable partner for both short- and long-term projects. ✅ PC & Laptop Troubleshooting (Windows OS) ✅ Network & Internet Setup / Diagnosis ✅ Email & Application Support (Outlook, Office 365, etc.) ✅ Remote Desktop Help (Anydesk, TeamViewer) ✅ Printer & Peripheral Setup ✅ Hardware Installation / Replacements ✅ Inventory & IT Asset Management ✅ User Onboarding & Tech Orientation I’m here to make your IT headaches disappear—one ticket at a time. Let’s work together!
    Featured Skill Active Directory
    Database
    System Administration
    Microsoft Active Directory
    Google
    Desktop Application
    Desktop & Laptop Support
    Ticketing System
    Office 365
    Remote IT Management
    IT Project Management
    IT Support
    IT Infrastructure
    IT Asset Management
    Computing & Networking
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    - Professional Summary - Native Indonesian speaker and Bahasa Indonesia specialist with over 3 years of experience in Indonesian Quality Assurance. Possess 5 years of expertise as an IT Service Desk Analyst (APAC market), 4 years in sales (inbound and outbound for Indonesia and Malaysia markets), and over 6 years in the customer service industry. A versatile IT Analyst, Quality Analyst, and Inside Sales Representative with a solid understanding of computer systems and IT infrastructure. Experienced in supporting markets across Australia and the APAC region, including Malaysia, Singapore, and Greater China. - Technical Proficiencies - Proficient in using various ticketing and CRM tools such as Salesforce, Clare, HPSM, ServiceNow, BMC Remedy, and SMAX. Skilled in directory and access management tools such as Active Directory and ActiveRoles Server (ARS), as well as platforms and technologies including Citrix, Windows 10/11, Windows Server 2012, M365, Microsoft Licensing, IBM Lotus Notes, F5 VPN, VMware, Thin Client, SAP, iOS Intune Company Portal, and Workday. - Professional Experience - IT Analyst / Quality Analyst Collaborate closely with Indonesian Field Support to update end-user processes and maintain efficient IT operations. Regularly liaise with IT clients across Indonesia and the APAC region to communicate service updates and ensure alignment with evolving IT environments. Inside Sales Representative Maintain consistent communication with partners in Indonesia and Malaysia. Drive sales strategies, offer tailored solutions, and assist partners in achieving their business targets. Customer Support & Social Media Engagement Address customer inquiries across the APAC region using platforms such as Meta (Facebook Business), Instagram, and WhatsApp. Manage inbound and outbound calls using Avaya, AWS, and Genesys Cloud. Provide live chat support through ServiceNow, SMAX, and Social Studio, and handle email and web-based ticketing systems. - Personal Profile - A committed family provider and passionate supporter of Manchester United. Enjoys travel and exploring nature—especially coastal destinations.
    Featured Skill Active Directory
    Citrix Systems GoToAssist
    BMC Software FootPrints
    HCL Notes
    Windows 7 Administration
    Email Support
    Microsoft Windows
    Sprinklr
    Helpdesk
    Tech & IT
    Quality Assurance
    Customer Service
    Data Entry
    Troubleshooting
    Social Media Kit
    Microsoft Active Directory
    Translation
    Microsoft Office
    Sales
    Computer Network
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    With 9 years experience as an Technical Support, I am adept in the maintenance, upgrade, and improvement of multiple systems. Moreover, while on the job experience has afforded me a well rounded skill set, including first rate organization and project management abilities, I excel at: Managing and reallocating team workflow for maximum productivity. Overseeing numerous update and maintenance projects. Designing training for IT staff and end-users. Optimizing tools and procedures for managing the environment. Consulting with customers to quickly determine problems as well as future computer needs. Troubleshooting both hardware and software issues. Performing repairs quickly, correctly, and ethically. Disassembling systems and rebuilding or building new ones. Proficiency with networking and understand concepts such as VPN, DHCP, DNS, IPv4, IP Subnets, along with routing, switching, and firewalls In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. In addition to my experience and personal qualities, I have a educational foundation and a passion for Network Management. I excel under pressure, am skilled at building rapport with both colleagues and customers, and proficiently handle complex technical issues. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field.
    Featured Skill Active Directory
    Microsoft Active Directory
    Microsoft Outlook
    Java
    VPN
    Customer Support
    Computer Skills
    Communications
    Information Security
    Active Listening
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    I believe my training, experience, and proven ability as an IT Executive, IT Technical Support and Helpdesk Technician will allow me to significantly contribute to the productivity and quality of your company's IT division. In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for translating highly complex technical information into terms and concepts that the end users can readily grasp. These skills have enabled me, in my most recent position, to reduce our response time to trouble tickets by 45%, vastly improving our client satisfaction ratios. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field.I am also willing to learn more as I work my way. If you are seeking an IT professional who has excellent people and problemsolving skills and who can easily provide optimum support to your MIS/IT operations, then please consider what I have to offer.
    Featured Skill Active Directory
    HCL Notes
    Citrix
    Microsoft Outlook
    Remote IT Management
    Microsoft Teams
    Microsoft Exchange Online
    Cisco CallManager
    Email Communication
    Microsoft Active Directory
    Office 365
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    I am an IT support and Customer support analyst with Microsoft certification and over 5 years of experience providing support mainly by phone and email for major call centers all over the world. Customer service is one of my strongest suits. I've been able to turn around highly critical situations into a positive one and I was able to keep the customers / clients. I also develop strategies and plans on how to handle various issues effectively and efficiently. My skill includes: Office 365, MS Azure, Active Directory, Okta, Manage Engine, Jamf, Sophos, Slack, Cisco Anyconnect MS Server Administration Hardware and Software Support Jira, Zendesk, Freshdesk. E-mail, Call, and Chat Support. Problem Diagnosis/Resolution/Escalation. IT Incident Troubleshooting. Bug Research and Report/Documentation Content Moderation
    Featured Skill Active Directory
    Windows Administration
    SaaS
    Troubleshooting
    Microsoft Outlook
    Technical Support
    Desktop Support
    Incident Management
    Content Moderation
    Ticketing System
    Microsoft Azure
    Office 365
    Microsoft Active Directory
    Email Support
    ServiceNow
    Online Chat Support
  • $30 hourly
    • 0.0/5
    • (0 jobs)
    an IT Infra pro turned Web App developer with over 20 years of experience working in multiple projects with different degree of complexity. I work mainly in PHP Laravel, Angular, Livewire and a certified Zoho Creator Developer - Associate
    Featured Skill Active Directory
    Translation
    Microsoft Exchange Server
    VPN
    Microsoft Active Directory
    Zoho Platform
    Zoho Creator
    Acronis
    Angular
    Laravel
  • $11 hourly
    • 0.0/5
    • (0 jobs)
    8 years of experienced and professional IT Global associate looking for the her next employment. 4 years experiences working from home and remotely assisting global users for all IT issues and service requests. 7 years experiences of shift working environment which consist of Asia Pacific time zone, European working hours and also North America working hours as we have to be on 24 by 7 rotation basis daily. Successfully completed Office365 administration training, certified Azure Cloud Associate and Azure Security Engineer and recently received ITIL 4 Foundation Certification and AWS Cloud Practitioner Certification .
    Featured Skill Active Directory
    System Monitoring
    Project Management
    Adobe Acrobat
    ServiceNow
    Microsoft Office
    Azure App Service
    Microsoft Active Directory
    Translation
    Technical Support
    Customer Care
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