Hire the best Administrative Assistants in Florianopolis, BR

Check out Administrative Assistants in Florianopolis, BR with the skills you need for your next job.
Clients rate Administrative Assistants
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based on 139 client reviews
  • $14 hourly
    Do you need more time to serve your customers? And that's why you're getting complaints, and that's causing stress and loss of profit for your company? Don't worry, I'm an expert in solving this problem. As I've been working as a customer success for large companies with many customers for two years, I've encountered this problem several times. So, I developed excellent skills in customer service and quality. In addition to practical experience, I did training in ​​customer success. With that, I have more significant baggage, adding theoretical and practical methodologies and applying them to your market. My biggest focus is your customer's success because happy customers buy more from your brand. My approach is to analyze your company's scenario, research competitors and your persona, and identify the biggest service problem to solve it from the root and reduce the loss of profit. 🤝🏻 What can you expect from my work: • More time for you to focus on planning and managing the company's profits • Service to all customers with attention and care • Increased customer engagement with your brand • Decreased cancellations and complaints • More loyal customers buying more 📊 See the results I have already delivered to other companies: • I was responsible for 68% of upsells in the customer success area at Arbo in the first three months as an employee • Third largest revenue generator in the area for several consecutive months. • Served a healthy base of 80 to 120 consecutive customers. • I founded the customer success area in two companies, in one of them, I structured the onboarding and ongoing stages, and in the other, just the onboarding stage (new names) • Structured customer health monitoring process via Google Sheets and Hubspot. 🚀 My services: • Customer service via chat, email, and video calls to answer questions and plan loyalty strategies. • Proactive contact with customers in personalized cadences according to your niche and customer. • Structuring a customer journey, from form and frequency of contact to developing retention and upsell strategies. • Feeding spreadsheets and managers such as Hubspot, Trello, Notion, etc., of all contacts with each client. 👩‍🎓 My certificates: • Business Communication • Customer Success Training • Customer Success: How to win and keep customers • Customer service • Introduction to Customer Success • Organizational Process Management • Quality in Customer Service 💻 Skill with tools: Google (email, calendar, sheets, docs), Hubspot, Jyra, Notion, Trello, Clickup, Discord and Slack.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Zendesk API
    Virtual Assistance
    Customer Service
    Customer Onboarding
    Email Communication
    Online Chat Support
    Data Entry
    Email Support
    Customer Support
    Microsoft Office
    Portuguese
    Customer Relationship Management
    Client Management
  • $15 hourly
    Being a stakeholder in a restaurant, a construction company, and in Import/Export businesses provided me with the privilege to work closely and relate to people from a vast range of backgrounds and fields. For several years, owning and managing successful companies developed a sense of responsibility and necessity for due diligence in every decision. Remotely, I act as a freelancer to SaaS and eCommerce companies with, especially, Latin American clients/markets for the last seven years. My responsibilities are to provide customer support, translationa, and localization of marketing materials, web content, among other administrative tasks. I am a very outgoing and communicative person. It is easy for me to find new opportunities and nourish new partnerships. I have a fully equipped and quiet home office with dual-screen (Notebook + 29" ultra-wide monitor), printer, scanner, 300 Mbps fiber optic internet connection.
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    Mexican Spanish Dialect
    Brazilian Portuguese Dialect
    Client Management
    Customer Satisfaction
    Customer Support
    Customer Retention
    Customer Service
    English
    Email Support
    Online Chat Support
  • $8 hourly
    Soy un asistente virtual especializado en tareas administrativas y atención al cliente. Con más de 5 𝐚ñ𝐨𝐬 𝐝𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐢𝐚, ofrezco un servicio ejecutivo de calidad en la gestión de tareas administrativas y de soporte, permitiendo que mis clientes se centren en los objetivos estratégicos de su negocio. A su vez, gracias a mi trayectoria previa, he mejorado mis habilidades del habla y escritura que, sumado al trato respetuoso y profesional que me caracteriza, resulta ideal para ayudarlo a atender sus clientes. Lo haré de manera efectiva, orientado a satisfacer las necesidades y/o solucionando los problemas que se presenten. 𝐄𝐬𝐭𝐨𝐲 𝐝𝐢𝐬𝐩𝐨𝐧𝐢𝐛𝐥𝐞 𝐩𝐚𝐫𝐚 𝐨𝐟𝐫𝐞𝐜𝐞𝐫𝐭𝐞 𝐦𝐢𝐬 𝐬𝐞𝐫𝐯𝐢𝐜𝐢𝐨𝐬: 𝐆𝐞𝐬𝐭𝐢𝐨𝐧 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐚 ✅️Gestión de email y agenda ✅️Atención de llamadas telefónicas y WhatsApp ✅️Entrada y transcripción de datos (vídeo/PDF to Word) ✅️Elaboración de informes y reportes ✅️Soporte en la planificación y realización de eventos (viajes, conferencias) ✅️Edición y actualización de redes sociales: Instagram, Twitter, Facebook ✅️ Proofreading 𝐀𝐭𝐞𝐧𝐜𝐢𝐨𝐧 𝐚𝐥 𝐜𝐥𝐢𝐞𝐧𝐭𝐞 ✅️Procesamiento de pedidos en sitios web (Shopify) ✅️Escucha activa ✅️Soporte telefónico y vía chat ✅️Resolución de problemas en tiempo y forma ✅️Satisfacción y fidelización de los clientes 𝐋𝐚𝐬 𝐩𝐥𝐚𝐭𝐚𝐟𝐨𝐫𝐦𝐚𝐬 𝐪𝐮𝐞 𝐮𝐭𝐢𝐥𝐢𝐳𝐨: Google Calendar | Calendly | Notion | Asana | Office 365 | Google Docs | Canva | ChatGPT Tengo un fuerte compromiso con la excelencia en el trabajo, por lo que me esfuerzo constantemente por mejorar mis habilidades y conocimientos para brindar un servicio que cumpla con los requisitos de mis clientes y genere resultados positivos. 𝐒𝐢 𝐛𝐮𝐬𝐜𝐚𝐬 𝐮𝐧 𝐚𝐬𝐢𝐬𝐭𝐞𝐧𝐭𝐞 𝐫𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐯𝐨 𝐲 𝐨𝐫𝐢𝐞𝐧𝐭𝐚𝐝𝐨 𝐚𝐥 𝐝𝐞𝐭𝐚𝐥𝐥𝐞, 𝐞𝐬𝐞 𝐬𝐨𝐲 𝐲𝐨. ⭐️⭐️⭐️ I am a virtual assistant specialized in administrative tasks and customer service. With over 5 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞, I offer top-notch executive support in managing administrative tasks, enabling my clients to concentrate on their business's strategic goals. Moreover, based on my prior track record, I have enhanced my verbal and written communication skills. Coupled with my respectful and professional demeanor, this makes me the perfect fit to assist you in catering to your customers. I will provide effective assistance, ensuring that their needs are met and any problems are promptly resolved. 𝐈 𝐚𝐦 𝐚𝐯𝐚𝐢𝐥𝐚𝐛𝐥𝐞 𝐭𝐨 𝐨𝐟𝐟𝐞𝐫 𝐲𝐨𝐮 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬: 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞: ✅️Email and calendar management ✅️Data entry and transcription (video/PDF to Word) ✅️Creating reports and summaries ✅️Event planning and support (travel, conferences) ✅️Social media editing and updating (Instagram, Twitter, Facebook) ✅️ Proofreading 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: ✅️ Processing orders on websites (Shopify) ✅️ Active listening ✅️ Phone and chat support ✅️ Timely problem resolution ✅️ Customer satisfaction and retention 𝐓𝐡𝐞 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐈 𝐮𝐬𝐞 𝐚𝐫𝐞: Google Calendar | Calendly | Notion |Asana| Office 365 | Google Docs | Canva | ChatGPT I am deeply committed to excellence in my work, constantly striving to improve my skills and knowledge in order to provide a service that meets my clients' requirements and generates positive results. 𝐈𝐟 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐚 𝐫𝐞𝐬𝐨𝐮𝐫𝐜𝐞𝐟𝐮𝐥 𝐚𝐧𝐝 𝐝𝐞𝐭𝐚𝐢𝐥-𝐨𝐫𝐢𝐞𝐧𝐭𝐞𝐝 𝐚𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭, 𝐈 𝐚𝐦 𝐭𝐡𝐞 𝐨𝐧𝐞 𝐟𝐨𝐫 𝐲𝐨𝐮.
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    Portuguese
    ChatGPT
    Problem Solving
    Task Coordination
    Client Management
    Meeting Agendas
    Executive Support
    Microsoft Office
    Scheduling
    Email Communication
    Online Chat Support
    Customer Support
    Virtual Assistance
    Data Entry
  • $17 hourly
    Looking for a VA? Let's jump on a quick call and talk about your needs and projects! 5 years of experience in administrative and personal tasks and 3 years of experience in more basic tasks related to digital marketing. I prioritize quality, good communication, handling sensitive information with care, and meeting deadlines. My goal is to help you have more time to focus on what you really need so, together, we can make your business grow and your life prosper! 🚀💵 ➡️ Services: - Calendar management - Email management - Social media management - Community management - Task and project management - Travel planning - File management - Accounts payable and receivable control - Invoice and receipt creation - Customer service and support - Data entry - Online research - Social media post creation - Basic video editing ✅ Experience with the following tools: Microsoft Office, Google Suite, Asana, Trello, ClickUp, Slack, HubSpot, WordPress, Canva, CapCut, Klaviyo, Snov.io.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Executive Support
    Calendar Management
    Task Coordination
    Community Management
    Email Communication
    Personal Administration
    Customer Service
    Microsoft Office
    Data Entry
    Virtual Assistance
    Social Media Management
    Portuguese
  • $8 hourly
    I'm passionate about working on projects that are green, humane, and strive to make a positive impact. Reliable, proactive, and creative. Looking forward to collaborating with you.
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    Sustainability
    Social Work
    Nonprofit Organization
    Copywriting
    Translation
  • $20 hourly
    Meu nome é Rosiane Sales! Tudo Bem com você? Sou brasileira, formada como Bacharel em Administração de empresas, e com mais de 20 anos de experiência nas áreas administrativas, fianças, recursos humanos, compras, vendas, faturamento, comercial, atendimento ao cliente, coordenação de equipe, e outras mais. Tenho habilidade e expertise em digitação, informática avançada, windows, word, excel, powerpoint, ‘internet’, wordprees, habilidade com diversos sistemas operacionais. Também, tenho experiencia com criação de textos para campanhas de anúncio, sites e outros. Estudei e apliquei durante 4 anos sobre ‘marketing’ digital, gestação de tráfego e social media. Realizo digitação de textos, traduções, etc. Excelente experiencia com atendimento ao cliente, atendimento virtual e operadora de chat. Busco oportunidades como Freelancer ou integral home office. Estou a disposição para entrevistas e testes. Totalmente disponível para trabalhos pontuais. Agradeço desde já a oportunidade!
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    Classified Ads Website
    Text Formatting
    Google AdSense
    Office Administration
    Digital Ad Campaign
    Social Customer Service
    Social Media Design
    Analytics Account Setup
    Logotype
    Facebook
    Text Analysis
    Microsoft Word
    Microsoft Excel
    Virtual Assistance
  • $5 hourly
    Hello there! :) Do you need help with some tasks to manage your time better? ✔️ Typing ✔️ Data Entry ✔️ Web Research ✔️ Lead Generation ✔️ Make Travel Itinerary ✔️ Calendar Management ✔️ Excellent Customer Service skills ✔️ Organizing files, folders, and e-mails ✔️ Uploading Contents Videos (YouTube, TikTok, Instagram) For more details, send me a message. Let's make contact! :)
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    Canva
    Google Docs
    Microsoft Office
    Customer Service
    Online Chat Support
    Online Research
    Customer Support
    Data Entry
  • $10 hourly
    Communicative, dynamic, and committed professional with a career dedicated to project management and developing strong client relationships. I have 12+ years of experience in large and complex projects in various companies, both local and international, including the Rio2016 Olympic Games. I have a proven ability to work in multicultural environments, focusing on results, compliance, personal and company values. I have extensive experience in team and account management in fast-paced projects and scenarios. I am a hardworking, enthusiastic, and dedicated contributor who always sees the glass half full. I am skilled at balancing multiple responsibilities and delivering exceptional results with a smile.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Social Customer Service
    Google Assistant
    Client Management
    Customer Care
    Receptionist Skills
    Business Management
    Project Management Office
    Customer Service
    Management Skills
    Virtual Assistance
    Project Management
    Microsoft Project
  • $6 hourly
    Qualified and versatile administrative support freelancer, specialized in providing efficient and customized solutions to meet the specific needs of my clients. My skills span a variety of areas, reflecting my diverse experience and commitment.
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    Document Translation
    Artificial Intelligence
    Customer Support
    Travel Planning
    Teaching Spanish
    Strategic Planning
  • $27 hourly
    PROFESSIONAL QUALIFICATIONS * Languages * English as native language * Knowledge of Portuguese with articulation and fluent writing * Basic knowledge of Spanish. * Experience with translations * Secretariat Course 2013 * Team leadership spirit while easily working independently * Ability to multi-task effectively in a fast-paced environment due to high notions of flexibility and adaptability * General hands-on knowledge of Ubuntu, Office suite and Google Suite * Knowledge of virtual networks, communication and collaboration * Experience with (and passion for) the recruitment process * Ease of dealing with the public * Ability to commercialize products
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    Virtual Assistance
    Copywriting
    Cold Calling
    Ubuntu
    Teaching English
    Translation
    Applicant Tracking Systems
    System Administration
    Receptionist Skills
    Google
    Recruiting
    Google Workspace
    Human Resources
    HR & Business Services
  • $3 hourly
    My name is Agostina Zerbola, I am from Argentina, currently living in Brazil. I am new to this area, eager to grow in this world and demonstrate my abilities to have a better quality of life. Something that stands out to me is my ability to learn anything quickly and my commitment to work. I have very good knowledge of computers in general and currently speak 3 languages ​​fluently.
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    Microsoft Excel
    Microsoft Advertising
    Microsoft Ads
    Writing
    Brazilian Portuguese Dialect
    Spanish
    Document Translation
    Translation
    Office Administration
    Administrative Law
  • $10 hourly
    Over the years, strong multi-tasking ability, problem solving, experience with meeting a multiple deadline, excellent communication skills (both verbal & written) especially with clients are my expertise. Expert in Accounting and Finance, has a track of good and successful relation management, and also has an experience and managing report and analysis. Collaborate in a work environment where I can put my knowledge into practice for the benefit of institution, always aiming for progress. Skilled in Microsoft Excel, Customer Service, Microsoft Word, Banking, and Microsoft PowerPoint. Strong accounting and finance professional with a Bachelor of Science in Business Administration - , General from University of Santa Catarina, Brazil. CONNECT WITH ME RIGHT NOW. Thank you so much, and I look forward in doing business with you!
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    Office Administration
    Administrate
    Public Administration
  • $8 hourly
    Olá, me chamo Kauan Monteiro! Um jovem atleta profissional que busca trabalhar na plataforma com muito profissionalismo, muita seriedade e muita responsabilidade. - Conhecimentos em Pacotes Office - Conhecimentos na área administrativa - Facilidade de aprendizado de novas funções e tarefas - Tenho em mãos ferramentas da tecnologia (Notebook, Tablet, Smartphone e uma ótima internet) para entregar um melhor trabalho com perfeição e agilidade Tenho uma excelente capacidade de comunicação relacionamento interpessoal e ótima eloquência verbal; entre em contato comigo e vamos discutir sobre o seu novo projeto!
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    Microsoft Office
    Office Administration
    Video Transcription
    Audio Transcription
  • $25 hourly
    Summary I am a professional with a degree in Business Administration by the Federal University of Santa Catarina, with a Post-Graduation in Modern Business Management. I have skills to develop creative solutions and work well in teams, even under pressure. As an administrator, I have skills in leadership, project management, and teamwork. This allows me to effectively manage teams, projects, and achieve high-quality results. Being proactive and motivated, I am capable of implementing new ideas and concepts in an innovative manner. While working on the implementation of a billing portal, leading a team of 4 people, I implemented the new issuing system, which eliminated the time spent on sending invoices to clients. Lastly, I am expert in computer tools such as Microsoft Office - Excel, Word, PowerPoint, enterprise management systems, and banking portals.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Travel Planning
    Budget
    Accounts Receivable Management
    Accounts Payable Management
    Google Workspace
    File Management
    Email Communication
    CRM Software
    Microsoft Excel
    Microsoft Office
  • $20 hourly
    Sou Luiza Oliveira, uma profissional versátil com experiência em atendimento ao cliente, gestão de redes sociais, organização de agendas e administração de escritório. Trago uma abordagem única ao integrar princípios da naturologia para melhorar a gestão de empresas, promovendo o bem-estar dos colaboradores e clientes. Estou em busca de oportunidades desafiadoras para aplicar minhas habilidades e contribuir para o sucesso de uma equipe dinâmica.
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    Office Administration
    Client Management
    Event Management
    Marketing Strategy
    Calendar Framework
    Social Media Management
  • $10 hourly
    BRUNA F. POLMANN ADMINISTRADORA Olá! Sou a Bruna, tenho 30 anos e sou formada em administração de empresas, com 8 anos de experiência nessa área. Nos últimos três anos, tive a oportunidade de atuar como proprietária de um bar e coworking no centro de Florianópolis. Essa experiência enriqueceu minha visão de negócios, aprimorou minha capacidade de liderança e habilidades de gerenciamento de tempo e prioridades.
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