Hire the best Administrative Assistants in Montego Bay, JM
Check out Administrative Assistants in Montego Bay, JM with the skills you need for your next job.
- $50 hourly
- 4.9/5
- (18 jobs)
Experienced Senior Customer Service Manager with more than 17 years of Customer Service experience and 3 years expertise in overseeing customer service divisions. I have a proven track record of enhancing customer satisfaction, optimizing service processes, and mentoring high-performing teams. Skilled in strategic planning, execution, and utilizing technology to enhance the delivery of customer service. Expert Real Estate Cold Caller with over 9 years cold calling experience. Highly effective in establishing and maintaining relationships with potential and existing clients. Extremely self-motivated and ambitious with a strong work ethic, exceptional skills and the ability to handle objections well. I am also very reliable with excellent time management skills and require minimal supervision. Experienced Virtual Assistant in Marketing, Social Media Management, Graphics and Office Administrations. I am an expert Canva designer with over 5 years experience as well as an expert Go High Level administrator. I am experienced in the following areas: 1) Customer Care (Voice, Live Chat, E-mail, Text, Whatsapp) 2) Cold Calling (Real Estate) 3) Virtual Assistant I have experience using the following tools for work: Mojo Follow Up Boss Zendesk Zoho Goi High Level Canva Skype Java Script Humanity Slack Discord Google Suites Microsoft Word Microsoft Excel Meta Business Suites Zoiper WhatsappAdministrative Support
Real Estate Virtual AssistanceVirtual AssistanceHighLevelQuality AuditSupervisionManagement SkillsLead GenerationOutbound SalesTelemarketingCold CallingSchedulingCustomer ServiceReal EstateSales & Marketing - $15 hourly
- 4.5/5
- (11 jobs)
Greetings! I'm Brooke Hall, a seasoned customer service representative with a decade of experience under my belt. Over the years, I've had the privilege of working on various projects in the United States, acquiring valuable insights and mastering the techniques necessary to excel in the field. Throughout my career, I've spent two years specializing in sales, collections, and providing support. As a professional, I pride myself on being a team player, adaptable, and skilled at multitasking. I understand the importance of time management and consistently strive to deliver efficient results. I have extensive experience in chat and email support, and I'm always eager to expand my knowledge and learn new skills to enhance customer service experiences. One aspect that truly motivates me is the opportunity to face new challenges and help people overcome their issues. I find fulfillment in resolving problems and ensuring customer satisfaction. To facilitate seamless communication, I have a high-speed fiber optic internet connection, noise-canceling headsets, and a quiet work environment that allows me to make and receive calls without distractions. If you'd like to connect or discuss potential collaborations, please feel free to message me on Upwork. I'm excited about the prospect of leveraging my expertise to contribute to your projects and assist customers in the best possible way.Administrative Support
Virtual AssistanceAppointment SettingSalesAccounting BasicsBookkeepingIntuit QuickBooksSchedulingEmail CommunicationData EntryProduct KnowledgeCustomer SupportEmail SupportPhone SupportInbound Inquiry - $30 hourly
- 5.0/5
- (19 jobs)
Service is where my heart lies. Crafting experiences, igniting long-lasting relationships, and building true connections, I bring people together, build bridges and generate revenue. Sales and Marketing and Customer Service is more than a career; it's a passion that fuels me. I love what I do! With over 20 years experience in the Hospitality Industry in various capacities such as: Revenue Manager, Sales Manager, Customer Service Manager, Event Manager and Executive Manager, and over 7 years virtual experience working remotely, I have excellent time management skills, works well on own initiative, have an excellent command of the English Language (both written and oral) and superior customer service skills which often results in high customer retention rates, repeat clientele and customer loyalty. With a keen eye for, and a particular attention to detail, highly proficient with Microsoft and Google Applications, Slack, Freshdesk, Zendesk, Salesforce, Hubspot, and Asana, I am excellent at scheduling, organizing, planning, executing, following up and after sales services which are as important as lead generation. I am goal oriented, customer focused, meeting and exceeding financial goals as well as achieving high rates and levels of customer retention and increasing brand loyalty. With a hunger for learning and growth in a dynamic and changing global environment, I adapt and apply myself easily, and I am an asset to any organization.Administrative Support
Data AnalysisEvent PlanningCustomer SupportPhone CommunicationMarketing ManagementEmail CommunicationSales ManagementEvent MarketingCustomer ServiceEvent ManagementCustomer Retention - $12 hourly
- 4.9/5
- (9 jobs)
I am a seasoned customer service professional with over 13 years of experience dedicated to providing exceptional care and support to customers. My commitment to excellence, combined with a strong work ethic and goal-oriented mindset, drives my continuous pursuit of knowledge and skill enhancement. With outstanding communication and problem-solving abilities, I excel at addressing customer needs and resolving issues efficiently. My primary objective is to contribute significantly to your organization by leveraging my expertise to deliver top-notch customer service and enhance operational processes. I am proficient in Microsoft Word, Google Docs, Zendesk, BigCommerce, WooCommerce, Gorgias, Wix, Shopify, and numerous other CRM platforms, ensuring seamless and effective customer interactions.Administrative Support
Technical SupportData EntryTelemarketingSalesCustomer SupportLead GenerationCustomer ServiceEmail Communication - $33 hourly
- 4.9/5
- (55 jobs)
🌟 Accountability Partner | Supporting Entrepreneurs and C-Suite Executives 🌟 With over 15 years of experience as an Executive Assistant and a decade of entrepreneurial spirit as a Virtual Assistant Manager, I’m here to be your trusted Accountability Partner. My mission is to support you—whether you’re navigating business goals, personal plans, or everything in between. I offer a warm, supportive space where you can bounce ideas, share challenges, and cultivate productive strategies without feeling overwhelmed. My role is to ensure nothing falls through the cracks while you focus on what truly matters. What You Can Expect: 🌟Personalized Sessions: I provide flexible check-ins—tailored to your schedule—allowing you to share your priorities and what’s on your mind. 🌟Ongoing Support: Whether you’re seeking guidance on professional objectives or tackling personal ambitions, I’m your go-to companion who’s genuinely invested in your success. 🌟Accountability: My approach ensures that your goals—both business and personal—stay on track, empowering you through encouragement and strategic insights. 🌟Money Back Gurantee: If you don’t find value in our initial 1-hour consultation. The consultation is free. Let’s Connect: Together, we'll create a partnership that emphasizes collaboration and growth. I’m here to ensure you’re not just moving forward, but truly thriving on your journey. If you’re ready to enhance your focus and achieve your ambitions with a supportive ally by your side, let’s connect and start this journey together! 💻 Tech & Tools I Use Proficiently: Google Suite | Microsoft Suite | QuickBooks | Asana | Trello | Pipedrive | HubSpot | Slack | Zoom | Calendly | Canva | DocuSign | Zoho CRM | ClickUp | WordPress | Meta Business Suite | WhatsApp | Telegram | Skype | Viber | Facebook & Instagram Business I am proactive, detail-oriented, and tech-savvy, with a keen ability to anticipate challenges and implement effective solutions that drive success. Whether you need a reliable partner for accountability, strategic operations support, or simply someone to help you stay on track, I am here to help you streamline your efforts and achieve your goals. 🔹 High-Quality Keywords: ✅ Executive Virtual Assistant ✅ Operations Management ✅ Project Management ✅ Customer Support ✅ Email, Phone & Chat Support ✅ Client Relationship Management ✅ Business Process Optimization ✅ Administrative Assistance ✅ Virtual Assistant Services ✅ CRM Management ✅ Team Coordination ✅ Workflow Automation ✅ Financial & Billing Support ✅ Sales & Lead Generation ✅ Business Development 📩 Let’s connect and discuss how I can be an asset to your team! 🚀 Executive Virtual Assistant | Operations Management | Project Management | Customer Support | Email, Phone & Chat Support | Client Relationship Management | Business Process Optimization | Administrative Assistance | Virtual Assistant Services | CRM Management | Team Coordination | Workflow Automation | Financial & Billing Support | Sales & Lead Generation | Business Development | Executive Assistance | Strategic Planning | Customer Experience (CX) | Task & Time Management | Process Improvement | Team Leadership | Remote Assistance | Business Operations | HR & Recruitment | Training & Onboarding | Marketing & Brand Support | Productivity Optimization | Executive Communication | Calendar & Schedule Management | Data & Reporting Analysis | Executive Virtual Assistant | Operations Management | Project Management | Customer Support | Email, Phone & Chat Support | Client Relationship Management | Business Process Optimization | Administrative Assistance | Virtual Assistant Services | CRM Management | Team Coordination | Workflow Automation | Financial & Billing Support | Sales & Lead Generation | Business Development | Executive Assistance | Strategic Planning | Customer Experience (CX) | Task & Time Management | Process Improvement | Team Leadership | Remote Assistance | Business Operations | HR & Recruitment | Training & Onboarding | Marketing & Brand Support | Productivity Optimization | Executive Communication | Calendar & Schedule Management | Data & Reporting Analysis | Executive Virtual Assistant | Operations Management | Project Management | Customer Support | Email, Phone & Chat Support | Client Relationship Management | Business Process Optimization | Administrative Assistance | Virtual Assistant Services | CRM Management | Team Coordination | Workflow Automation | Financial & Billing Support | Sales & Lead Generation | Business Development | Executive Assistance | Strategic Planning | Customer Experience (CX) | Task & Time Management | Process Improvement | Team Leadership | Remote Assistance | Business Operations | HR & Recruitment | Training & Onboarding | Marketing & Brand Support | Productivity Optimization | ExecutAdministrative Support
Customer EngagementBusiness DevelopmentSales & MarketingSystem AdministrationOperations Management SoftwareOnline Chat SupportEmail SupportCustomer Support PluginProject ManagementVirtual AssistanceCustomer SupportSchedulingManagement SkillsRelationship Management - $10 hourly
- 3.5/5
- (11 jobs)
✔️💯% 𝙧𝙚𝙡𝙞𝙖𝙗𝙡𝙚 ✔️𝙋𝙖𝙧𝙩-𝙩𝙞𝙢𝙚 𝙟𝙤𝙗 𝙧𝙚𝙖𝙙𝙮 ✔️9+ 𝙮𝙚𝙖𝙧𝙨 𝙤𝙛 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 ✔️𝙌𝙪𝙞𝙘𝙠 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙤𝙧 🎯𝙊𝙣𝙚 𝙨𝙩𝙤𝙥 𝙨𝙝𝙤𝙥 𝙛𝙤𝙧 𝙘𝙧𝙚𝙖𝙩𝙞𝙫𝙞𝙩𝙮 🚀𝙀𝙭𝙘𝙚𝙥𝙩𝙞𝙤𝙣𝙖𝙡 𝙬𝙤𝙧𝙠 𝙚𝙩𝙝𝙞𝙘 👉 𝙇𝙚𝙩'𝙨 𝘾𝙤𝙣𝙣𝙚𝙘𝙩! QUICK TURNAROUND TIME OF 1 - 2 DAYS! If you are looking for quality work with a punch, a freelancer that has an eye for details gets the job done accurately with lightning speed and with a buzz. Well, this is where I come in, to attribute most of my academic success. When serving clients, I put myself in their shoes and stay there until their needs are met, thereby giving the task at hand my all to get lasting resolution. Whether you need well-researched data, data that provides value and is of excellent quality & quantity, I’m your go-to person. I am a goal-oriented freelancer with a strong sense of focus, a tendency to push myself to the limits, especially when it comes to meeting goals or deadlines. I strive to deliver top-tier work, rich in precision, fascinating, and with a tad bit of creativity. My 9+ years as a Data Entry Specialist has contributed tremendously to my expertise and, in addition, a long list of satisfied clients. I do not hold back on quality; I understand that quality work is the key to excellence, and as such, I've always strived to deliver highly reviewed data. My strong work ethic and technical acumen run deep, and I continue to use these salient attributes to meet and exceed the expectations of all clients. Entrust me with your project, and you will never regret it! KEY ATTRIBUTES -Good typing skills -A keen eye for errors -Strong attention to details -Strong Sense of creativity -Strong client service focus and willingness to respond to queries and provide deliverables within a prompt time frame TECHNICAL ATTRIBUTES -Ability to Manage and update WordPress database/sites -Knowledgeable about Windows and android app testing -Experience using Zoom, G-Suite, Office 365, Clickfunnels and slack -Extensive knowledge of CRM systems -Leveraged technical skills in providing technical assistance and support in handling queries and issues related to the computer system, software, and hardware. -Creation of Help Desk Tickets and Maintaining assigned JIRA tickets. -Excellent knowledge of Google Suite -In-depth experience in data management, workflow, research, and writing reports -Excellent knowledge of Google/Facebook ads -Good understanding of website design Flexible team player with strong interpersonal skills. Ability to effectively communicate and share knowledge with contacts at all levels. Skilled in developing collaborative relationships Ability to learn quickly and work in a fast-paced environmentAdministrative Support
Management SkillsEmail SupportCRM SoftwareAirtableProcurementSalesforceLogistics CoordinationData AnalyticsVirtual AssistanceData EntryCustomer ServiceHelpdeskTechnical SupportOnline Chat Support - $35 hourly
- 0.0/5
- (0 jobs)
OBJECTIVE To secure a Challenging, Progressive, and Responsible portion, utilizing my vital skill and dedication while applying for a position in your organization. As I strive to inculcate integrity in all that I do.Administrative Support
EducationBusiness PresentationTypingMicrosoft ExcelPresentation DesignEducation PresentationKeyboardingReceptionist SkillsPresentations - $8 hourly
- 5.0/5
- (1 job)
I am a dedicated and passionate customer service professional, driven by a strong commitment to creating exceptional experiences for every customer at every opportunity. Delivering exceptional customer service is not just a priority—it is what I do, it is my passion. With a keen mastery of time management, interpersonal communication, and highly proficient in both written and verbal English, I consistently achieve high customer satisfaction, repeat business, and increased customer loyalty which ultimately affects the bottom line - meeting and surpassing financial targets. Goal-oriented and focused, I take pride in leaving a memorable impact on external and internal customers. Always striving to be an impactful contributor, I am continuously expanding my skills in customer service, problem-solving, and communication. Energized by the ever-evolving nature of the Tourism industry, I’m proud to be a valuable asset to any dynamic and forward-thinking organizationAdministrative Support
Computer SkillsCustomer SupportManagement SkillsData CollectionReceptionist SkillsRestaurantData AnalysisSchedulingCustomer Feedback Documentation - $5 hourly
- 5.0/5
- (1 job)
▁ ▂ ▄ ▅ ▆ ▇ █ Part time job needed, Full time job ready █ ▇ ▆ ▅ ▄ ▂ ▁ ᕼOᗯᗪY! With over 20 years of experience as a Virtual Assistant and Data Entry whiz, I bring the perfect blend of precision and island flair to your team. Known for my lightning-fast typing at 70 WPM and a stellar 99% accuracy rate, I can handle over 2,000 records daily without breaking a sweat. My passion for building strong relationships means your clients will feel right at home, and I’m always on the lookout for ways to enhance processes and boost efficiency. Whether you need part-time support or full-time dedication, I’m ready to dive in and assist wherever necessary. I thrive in dynamic environments, requiring minimal supervision while bringing a positive vibe and a can-do attitude. Let’s connect and see how I can help your business flourish like a tropical paradise!Administrative Support
CanvaAirtableMicrosoft OfficeOnline ResearchData CollectionCustomer ServiceInvoicingVirtual AssistanceGeneral TranscriptionData Entry - $50 hourly
- 0.0/5
- (0 jobs)
Experienced insurance broker and business administration/service industry professional, skilled in solutions and client satisfaction. As an experienced insurance broker and seasoned service industry professional, I bring a wealth of knowledge, dedication, and a results-driven approach to every project. Over the years, I have honed my expertise in helping individuals and businesses navigate the complexities of insurance, ensuring they find tailored solutions to meet their unique needs. My mission is to provide clients with peace of mind by delivering reliable, cost-effective coverage and exceptional service. In my role as an insurance broker, I specialize in assessing risks, identifying optimal policies, and negotiating competitive terms with top insurance providers. Whether it's personal lines, commercial coverage, or specialized policies, I focus on delivering solutions that offer maximum value and protection. I take pride in demystifying the insurance process, empowering my clients to make informed decisions with confidence. Beyond my expertise in insurance, my background in the service industry has equipped me with exceptional communication, organizational, and problem-solving skills. I excel in understanding client needs, building strong relationships, and delivering results that exceed expectations. My commitment to outstanding customer service ensures a seamless and positive experience for every client I work with. Key Skills and Services: 1. Insurance Brokerage Expertise: Comprehensive knowledge of personal, commercial, and specialty insurance products. 2. Risk Assessment: Identifying potential risks and recommending effective coverage solutions. Client Relationship Management: Building trust and long-term relationships through transparency and reliability. 3. Policy Negotiation: Securing competitive premiums and favorable terms from leading insurance carriers. 4. Claims Assistance: Guiding clients through the claims process for a smooth and stress-free experience. 5. Customer-Centric Service: Delivering personalized support and solutions tailored to each client's needs. Why Work With Me? 1. Tailored Solutions: I take the time to understand your specific needs and craft solutions that align with your goals. 2. Expert Guidance: My in-depth industry knowledge ensures that you receive the best advice and available options. 3. Efficient Communication: I prioritize clear, consistent, and timely communication to keep you informed every step of the way. 4. Dependable Service: I am committed to delivering exceptional service and building lasting relationships with my clients. If you're seeking assistance from a professional who combines industry expertise with a service-first mindset, look no further. I am passionate about helping clients protect what matters most and achieving peace of mind in an ever-changing world. Let’s connect and discuss how I can support your needs.Administrative Support
Academic WritingFinanceThesis WritingCustomer Relationship ManagementMarketingTelecommunicationsBusiness ConsultingComplianceResearch & DevelopmentData AnalysisCritical Thinking SkillsProblem SolvingCommunication SkillsInsurance & Risk Management - $15 hourly
- 5.0/5
- (8 jobs)
Hi, I’m Shanique Ennever—Your Bookkeeping Bestie with a Love for Numbers! Who says bookkeeping has to be boring? Not me! I bring order to chaos, make sense of cents, and turn financial headaches into crystal-clear spreadsheets—all with a smile. 😊 Here’s what I bring to the table (besides my love for coffee and perfectly balanced books): - QuickBooks Online Wizardry: Reconciling accounts? Done. Generating reports? No problem. Keeping your finances on track? My specialty! - Detail-Obsessed: I don’t just crunch numbers; I nurture them. Every penny finds its place with me. - Problem Solver Extraordinaire: Got messy books? I’ll untangle them faster than you can say “profit and loss.” - Clear Communication: Accounting jargon? I translate it into plain English, so you always know where your money’s going. When you hire me, you’re not just getting a bookkeeper—you’re getting a partner who’s as invested in your success as you are. Let’s tackle your finances together and keep your business growing! Ready to make your bookkeeping stress-free and fun? Let’s chat!Administrative Support
Intuit QuickBooksQuickBooks OnlineBookkeepingLight BookkeepingEmail CommunicationMicrosoft OfficeData EntryGoogle Docs - $20 hourly
- 5.0/5
- (52 jobs)
I am an enthusiastic, professional and dedicated individual with experience in team management, product research and data entry. My strengths are: Excellent organization and planning. Business Management & Accounting. Excellent English Communication Skills. Proficient in Microsoft Word, Excel PowerPoint and GOOGLE SHEETS! I have managed a team of 20+ data researchers for the past 8 years. My team is Top Rated in our company for Accuracy and efficiency! I do not disappoint!Administrative Support
Data EntryProduct ResearchTeam ManagementGoogle SheetsVirtual AssistanceCustomer ServiceAdobe AcrobatMicrosoft WordComputer SkillsMicrosoft ExcelGeneral TranscriptionEnglish - $10 hourly
- 5.0/5
- (9 jobs)
Throughout my journey, which has lasted over nine years, I've had the privilege of offering top-notch service to a variety of organizations. What truly sets my heart aglow is my unwavering enthusiasm for acquiring new skills that keep me on the cutting edge of customer support. My expertise extends to connecting with clients over the phone, in online chats, and through email. I've even dabbled in the art of live chat support, always eager to embrace any tools that help me excel in a friendly and efficient manner. What fuels my passion is the sincere desire to understand and fulfill the unique needs of every customer. It's the key to leaving them with smiles and satisfaction. Plus, I'm all about growing and learning, welcoming new skills into my repertoire. As a Customer Service Representative, I've honed qualities that are not just professional but deeply aligned with my friendly nature. Think patience, attentiveness, clarity, a sunny attitude, impeccable time management, empathy, serenity, promptness, and persuasiveness. I'm all ears and open arms for learning new skill sets and staying well-versed in the products I support, ensuring customers receive the warmest and friendliest assistance.Administrative Support
SupervisionEmail CommunicationEmail TemplateCustomer ServiceQuality AssuranceCustomer SatisfactionCustomer SupportPhone Support - $7 hourly
- 3.0/5
- (2 jobs)
Hi, With over ten years of experience in consumer services, both on-site and remotely, I bring a well-rounded skill set to every project I take on. I thrive in collaborative team environments, yet I am equally comfortable working independently to achieve goals. My diverse background spans e-commerce, hospitality, reservations, and administration. Additionally, I have at least three years of experience in teaching, which has further strengthened my communication and leadership abilities. As a content creator, I specialize in blog and article writing, and I’ve had the opportunity to ghostwrite several picture books. My customer service experience is equally extensive, having held various roles including Customer Support, Live Chat Support, Email Handling, Quality Assurance, and leadership positions as a Supervisor and Trainer. I am highly proficient in platforms such as Zendesk, Gorgias, Salesforce, Shopify, ShipStation, and more. In addition, I have a solid foundation in graphic design and frequently manage social media content across platforms like Facebook, Instagram, and Twitter. I excel in responding to reader comments, overseeing creative designs, and maintaining brand consistency. Here’s an overview of my qualifications: Team Management Customer Support Live Chat & Email Handling Social Media Marketing & Management Social Media Account Setup Copywriting & Content Creation Graphic Design Picture Book & Blog/Article Writing Website Development & Management I would be delighted to assist you and bring my expertise to your project. If you have any questions about my work ethic or previous client experiences, please don’t hesitate to let me know! Best regards, SymoneAdministrative Support
Soft Skills TrainingActive ListeningManagement SkillsCustomer ServiceResolves ConflictGoogle DocsCommunication EtiquetteShopifySocial Media ManagementSocial Media Content CreationZendesk - $9 hourly
- 5.0/5
- (1 job)
I take pride in offering my assistance to customers, with the aim of providing a solution that can best meet their needs. I have been customer service for over 10 years. I have worked with an awesome printing company, Vistaprint, for 8 years. I do believe that providing excellent customer service is necessary, as it can mean the difference between having a loyal customer or losing one.Administrative Support
Customer SupportMicrosoft ExcelError DetectionProblem ResolutionActive ListeningData EntryMicrosoft PowerPointTyping - $20 hourly
- 4.6/5
- (1 job)
As an experienced Virtual Assistant and Project Manager, I prove to be a very dedicated individual, who adapts readily, and appreciates challenges. An innovative thinker, and a self-sufficient team player who accomplishes goals expeditiously, ensuring the best possible production of work. Among the instruments I employ to guarantee success are skills I've developed during the course of my diverse career. My unique combination of qualifications and personal strengths positions me as a valuable asset for any company.Administrative Support
Social Media Content CreationBusiness Card DesignMailchimpEmail & NewsletterBusiness CorrespondenceBusiness ConsultingEvent ManagementEvent PlanningCalendar ManagementSchedulingEmail CommunicationSocial Media StrategyTypingProject Management - $8 hourly
- 5.0/5
- (3 jobs)
With more than 12 years of experience in customer service and support, I am eager to leverage my skills and expertise for your organization. I possess a deep appreciation for the value of effective communication, and I am confident that I can seamlessly align my work with your organizational goals. Throughout my career, I have honed my ability to satisfy customers and pay meticulous attention to details. My key strengths include critical thinking, delivering outstanding customer service, and effectively promoting ideas and products. I am enthusiastic about exceeding your expectations and going the extra mile to achieve your goals.Administrative Support
Customer SupportFile ManagementInventory ManagementData EntryTravel PlanningVirtual AssistanceGoogle WorkspaceSocial Media ManagementOnline Chat SupportPhone SupportEnglish - $12 hourly
- 4.5/5
- (22 jobs)
Hello, I'm thrilled to offer my services within your company. I have over 9 years of experience in Customer Service, Real Estate, Cold Calling, and B2B telemarketing in various industry sectors. I can offer my services in the form of Cold Calling, Telemarketing, Sales, Making appointments, and Lead Generation. I am a very successful telesales executive, I work for companies providing them with good leads in order for them to easily get the final contract signed. It's not just about working on leads for today but providing them for the future. I take pride in my work and love a challenge, I always work with professionalism and excellence. I can quickly grasp an understanding of the client's products and services and business needs. This gives my clients the confidence that I am representing them in the best possible light. I aim to build long-term relationships with my clients and I feel that good communication, setting expectations, and providing a quality service is the key to a successful outsourcing partnership. I’m looking forward to helping you grow your business by sharing my experiences and expertise in the process. Thank you.Administrative Support
Customer ServiceSales Development - $5 hourly
- 5.0/5
- (1 job)
Organized and detail-oriented upcoming accounting professional with expertise in Microsoft Office, Zendesk, and QuickBooks. Proven experience in accounts receivables, payables, and administrative support. Strong customer service background, with skills in technical support, leadership, and report analysis from roles in customer service and supervision. Adept at multitasking, problem-solving, and managing time effectively. Excellent communication and critical thinking abilities, with a strong drive to achieve results. Holds an ACCA Diploma in Financial and Management Accounting and is proficient in various customer support platforms, including Genesys and SnapEngage.Administrative Support
Accounts Payable ManagementAccounts Receivable ManagementQuickBooks OnlineAccountingTask CoordinationManagement SkillsCustomer ServiceZendeskComplaint ManagementEnglishEmail SupportOnline Chat SupportEcommerce Support - $8 hourly
- 0.0/5
- (0 jobs)
PROFESSIONAL OBJECTIVE A highly organized and hard-working individual looking for a responsible position to gain practical experience. To make use of my interpersonal skills to achieve the goals of a company that focuses on customer satisfaction and customer experience. Professional and ready to deliver excellence, timeliness and keen attention to detail.Administrative Support
Appointment SettingCustomer ServiceEmail Communication - $5 hourly
- 0.0/5
- (0 jobs)
I provide remote operation management within the BPO / Call center industry. I also provide administrative and coaching support for small and large companies with the aim of contributing to the growth and development of the company. Appointment Setter with 7+ years of experience in customer service and reservation management, leveraging skills in data entry, negotiation, and CRM to enhance client satisfaction and streamline operations. Proven ability to build rapport and maintain strong relationships with clients and partners, ensuring optimal service delivery. Dedicated to fostering a collaborative environment and achieving organizational goals through effective communication and teamwork.Administrative Support
Lead GenerationAppointment SettingCRM SoftwareCall Center ManagementBPO Call CenterQuality AssuranceCoachingManagement SkillsExecutive SupportDebt CollectionCustomer CareData EntryHuman Resource ManagementMarketing Advertising - $9 hourly
- 0.0/5
- (0 jobs)
Profile Highly organized and detail-oriented administrative professional with 4 years of experience in providing exceptional administrative support and customer service. Proven track record of improving efficiency, reducing errors, and enhancing customer satisfaction. Skilled in Microsoft Office, Google Suite, and CRM software.Administrative Support
Data EntryLeadership SkillsTime ManagementMicrosoft OfficeReceptionist SkillsCustomer Service - $8 hourly
- 0.0/5
- (0 jobs)
I am a Freelancer with 15 years of experience in the BPO sector, working with small and large organizations. My experiences include Customer Service, Data Entry, Sales and Transcription. I am competent using Microsoft Office, Zendsk and Salesforce.Administrative Support
JiraSalesforceZendeskEmail ManagementEmail SupportMicrosoft OfficeOnline Chat SupportCanvaInternet SurveySalesCustomer ServiceData Entry - $25 hourly
- 0.0/5
- (0 jobs)
Hi! I'm your friendly, Virtual Assistant, here to make your life easier. Whether you need help managing tasks, organizing your schedule, researching information, or brainstorming creative ideas, I'm always available to assist. I'm designed to understand your needs and provide helpful solutions, all with a personalized touch. From setting reminders and sending emails to answering questions and offering recommendations, I'm here to support you in a wide range of areas. My goal is to help you stay productive, focused, and stress-free. Let me handle the details so you can focus on what matters most! I am willing to learn new skills and adaptable!Administrative Support
CanvaTime ManagementProblem SolvingCommunicationsCustomer ServiceVirtual Assistance - $25 hourly
- 0.0/5
- (0 jobs)
I have over four years of experience in recruitment and human resources, during which I have conducted interviews with more than 1,000 candidates for a variety of positions, from managerial roles to entry-level staff. I possess strong skills in sourcing candidates and facilitating timely hiring processes. I am knowledgeable in the best practices for interviewing and selecting suitable candidates for each role. I am passionate about my work and dedicated to finding the right fit for both the organization and the candidates.Administrative Support
Human ResourcesEvent PlanningOrganizational StructureTime ManagementRecruiting - $7 hourly
- 0.0/5
- (0 jobs)
PROFESSIONAL SUMMARY Seasoned Administrator with background in managing office operations, coordinating with multiple departments, and improving administrative processes. Known for strength in strategic planning, team leadership and problem-solving. Demonstrated ability to streamline office operations for efficiency and productivity. Proven track record of positive impact on workplace environment and staff morale.Administrative Support
Direct MarketingComputer SkillsMicrosoft WordGoogle SheetsMicrosoft ExcelStaff Recruitment & ManagementTeam BuildingCustomer SupportSalesData ManagementData Entry - $20 hourly
- 4.8/5
- (10 jobs)
I am an enthusiastic, reliable and hardworking individual who has over a decade of experience giving professional, efficient and high-quality service to various call centers, start-ups, solo entrepreneurs and large Corporations such as ACS, Placidway Medical Tourism Company, FairPrice Healthcare, and Human Bookkeeping. I am Skilled in communicating with clients over phone and email. I have experience with but not limited to Live Chat, Salesforce, RingCentral, Zendesk and Slack. I am eager to learn to use any new tools that get the job done well. I am a workhorse in terms of customer satisfaction, leadership, and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and co-workers. I look forward to working with you in providing excellent customer service and anything else you may need help with.Administrative Support
Customer ServiceTelemarketingTechnical SupportSalesforce CRMEmail CommunicationData EntryPhone SupportZendesk Want to browse more freelancers?
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