Hire the best Administrative Assistants in Ikeja, NG

Check out Administrative Assistants in Ikeja, NG with the skills you need for your next job.
Clients rate Administrative Assistants
Rating is 4.8 out of 5.
4.8/5
based on 510 client reviews
  • $25 hourly
    💥 TOP-RATED FREELANCER with about 4 years of experience. 💥I am a professional virtual assistant with diverse skill set in administrative support, customer service, project management, and trust and safety, I believe I can contribute significantly to the success of your organization. 💥Over the past 4 years, I have honed my administrative skills through various roles in which I successfully managed multiple tasks, maintained efficient office operations, and coordinated schedules and appointments. I am proficient in using a wide range of software tools, including Microsoft Office Suite, Google Workspace, project management platforms, and CRM systems, allowing me to streamline administrative processes and enhance productivity. 💥Throughout my career, I have gained extensive experience in various administrative tasks, including managing calendars, organizing meetings and events, coordinating travel arrangements, and preparing reports. I have a keen eye for detail and excel in maintaining accurate records and documentation. My exceptional organizational skills allow me to prioritize tasks effectively, ensuring deadlines are met and projects are completed efficiently. 💥In addition to my administrative expertise, I possess exceptional customer service skills. I have experience in handling customer inquiries, resolving complaints, and providing support through various communication channels, including email, chat, and phone. I strive to ensure every customer interaction is positive and personalized, aiming to exceed their expectations and foster long-term relationships. Furthermore, my project management background equips me with the ability to plan, execute, and oversee complex projects from inception to completion. I have successfully led cross-functional teams, prioritized tasks, and ensured timely delivery of projects while adhering to quality standards. My strong organizational skills, attention to detail, and problem-solving abilities allow me to excel in managing multiple projects simultaneously and adapt to changing priorities swiftly. 💥One area where I believe I can make a significant impact is in trust and safety. I am well-versed in implementing and maintaining policies and procedures that ensure a safe and secure environment for both customers and employees. I possess a keen understanding of privacy regulations, data protection, and risk assessment, enabling me to identify potential threats and develop robust security measures to mitigate risks effectively. 💥Moreover, I am a highly motivated and self-driven individual with excellent time management and communication skills. I am adept at working independently and collaboratively, adapting to different work environments, and handling sensitive and confidential information with utmost discretion. 💥I am excited about the opportunity to contribute my skills and expertise to your organization. I am confident that my combination of administrative, customer support, project management, and trust and safety skills make me a well-rounded candidate for your team. 💥I am open to learning new programs, processes, and systems to help solve my client's problems. Why Choose Me? 💥 I focus on providing VALUE to all my clients and earning their TRUST. The client reviews and feedback on my profile are of immense importance to me. 💥 The core of my work as a virtual assistant is overdelivering. My focus is giving more than I promised. 💥 I am extremely responsive, and I keep all lines of communication readily open with clients. 💥 You can reach out to any of my former or current clients and ask them about my resilience. I am a problem solver; I always find solutions to problems. 💥 I treat everyone with respect, understanding and IMPROVE my client's situations. I am eager to work with you to provide reliable, consistent, and high-level solutions to your challenges. Please contact me to discuss how we can work together to meet your business goals. The Clients Review below can be found in my review section and numerous others like that. It describes the quality of work you expect from working with me. "Ugochi is an exceptional freelancer. We have worked with her for well over a year and her work ethic and performance was never in question during our time together. If you need a talent that is reliable and consistently improving at their work, we highly recommend considering Ugochi for your next hire. Ugochi handled many aspects of our agency's operations and was a quick and adaptive learner throughout each process. A true self learner; Ugochi handled each assigned task with grace and was able to work independently when needed".
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Process Safety
    Project Management
    Community Management
    Customer Experience Research
    Email Marketing Strategy
    Customer Service
    Customer Support
    Research & Strategy
    Customer Satisfaction
    Customer Acquisition
    English
    Business with 10-99 Employees
  • $20 hourly
    Hello there, Let me help you define and implement solutions for organizational efficiency, time management, communication facilitation, information management, project support, confidentiality, relationship management, problem-solving, and adaptability. Let's discuss your pain points, define solutions, and discuss how my background and skills would help meet your needs. I have provided support in a variety of areas, including developing project scope, scheduling and calendar management, research, data entry, travel arrangements, expense reporting, and documenting. Implementing SEO, lead generation, and various ad hoc tasks I understand the importance of attention to detail, effective communication, and teamwork. I am a proactive problem solver and always strive to identify areas for improvement to drive growth and success. I am confident in providing high-quality support and successfully managing projects to achieve the desired outcomes your organization needs. I am also proficient in a variety of tools and software, including Google Suite, Microsoft Office, Notion, Monday.com, Jira, Asana, Trello, Salesforce, HubSpot, Canva, Social Media platforms, etc. With a passion for supporting startup and small business teams, my goal is to help you save time, boost productivity, and grow your business. 𝗪𝗵𝗮𝘁 𝗜 𝗕𝗿𝗶𝗻𝗴 𝘁𝗼 𝗬𝗼𝘂𝗿 𝗧𝗲𝗮𝗺: ⁕ A keen eye for detail and a commitment to delivering high-quality work. ⁕ Proven experience in startup support, understanding the unique challenges and opportunities that come with it. ⁕ Exceptional time management skills to optimize your workflow. ⁕ Excellent written and verbal communication. ⁕ A solution-oriented approach to problem-solving. ⁕ A proactive attitude to anticipate your needs and exceed your expectations. 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲: ⁕ I have 3+ years of experience as a virtual assistant, which means that I have the skills and knowledge to provide high-quality work that meets your needs. ⁕ I am passionate about helping startups and small businesses grow and thrive, and I am committed to providing excellent customer service. ⁕ I take pride in maintaining open lines of communication to ensure your satisfaction. ⁕ I'm always adaptable and eager to learn new tools and processes to best serve your needs. ⁕ I am reliable, and I always meet deadlines. ⁕ Your data, documents, and sensitive information will always be handled with the utmost confidentiality and security.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Customer Support
    Asana
    Agile Project Management
    Project Management
    File Management
    Lead Generation
    Scrum
    Management Skills
    Digital Project Management
    Email Communication
    Data Entry
  • $15 hourly
    Are you searching for a professional who can seamlessly manage Mailchimp, Klaviyo, Active Campaign email campaigns, and provide top-tier virtual assistance? Look no further. With a strong foundation in email marketing, and versatile virtual support, I offer a holistic skill set to optimize your business strategies. What I Offer: **Email Marketing Mastery: Harness the power of Mailchimp with my expertise in crafting engaging email campaigns that drive conversions, enhance engagement, and build brand loyalty. **Virtual Assistance Excellence: From administrative tasks to project coordination, I offer comprehensive support that frees up your time and ensures your operations run smoothly. Why Choose Me: My experience spans diverse industries and working with individuals of varying needs. This exposure has armed me with a deep understanding of real-world business dynamics, enabling me to tailor solutions that align with your specific goals. In the face of challenges, I maintain a composed demeanor and tackle issues with a strategic approach. My goal is not just to overcome obstacles, but to pave the way for your business's triumph. By collaborating with me, you'll benefit from a dedicated partner who's committed to enhancing your business's efficiency and success. Let's join forces and transform your strategies into tangible results. Ready to elevate your business? Let's connect and explore the possibilities. Regards, Joshua.
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    Microsoft Office
    Google Docs
    Digital Marketing
    Microsoft Excel
    Data Entry
    Email Communication
    Virtual Assistance
    ActiveCampaign
    Klaviyo
    Email Marketing
    Mailchimp
  • $10 hourly
    A very warm welcome to my profile! ❤ 𝕮𝖑𝖎𝖊𝖓𝖙 𝖙𝖊𝖘𝖙𝖎𝖒𝖔𝖓𝖎𝖆𝖑: ''Mimi is a true professional who excels in high-pressure environments. She has consistently demonstrated the ability to take initiative and work diligently, even in the most hectic of situations. Her efficiency and composure under pressure are truly remarkable". Punctuality used to be the soul of business but now productivity is. It is not how much time you invest in doing something but how much you're able to achieve while at it. If your productivity level is low, You need a VA like me. If your productivity level is good enough you still need a professional Virtual Assistant like me who is trained to jack it up. There's nothing absolutely close to having this inner satisfaction with your level of productivity. The demand for a high level of productivity is constantly increasing in the 21st century, and you can get stressed out by numerous little tasks tugging at your coat that you don't even have the time to focus on the most important ones in your personal or business life. I'm a virtual assistant with over 2 years of experience serving top executives and small business owners, 𝙄 𝙖𝙢 𝙧𝙚𝙡𝙞𝙖𝙗𝙡𝙚, 𝙤𝙧𝙜𝙖𝙣𝙞𝙯𝙚𝙙, and 𝙩𝙚𝙘𝙝-𝙨𝙖𝙫𝙫𝙮. 𝙄𝙛 𝙮𝙤𝙪 𝙖𝙧𝙚 𝙛𝙞𝙣𝙙𝙞𝙣𝙜 𝙞𝙩 𝙙𝙞𝙛𝙛𝙞𝙘𝙪𝙡𝙩 𝙩𝙤 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙖 𝙬𝙤𝙧𝙠-𝙡𝙞𝙛𝙚 𝙗𝙖𝙡𝙖𝙣𝙘𝙚, 𝙡𝙚𝙩'𝙨 𝙩𝙖𝙡𝙠. Mention any tool and I probably have used it or something similar. I am always willing to learn more. My work is based on my commitment to clients and delivering high-level service. I am highly skilled in using MS Office Suite, Google Suite, Calendly, CRMs, Canva, Microsoft Teams, Slack, and Discord. With my solid organizational skills, quick adaptability, and the fast learner that I am, Not only can I learn to use technological tools fast, I also understand the use of prioritization while executing tasks. Here are some of the numerous things I can do for you: ✅General Virtual assistant. ✅Managing contact list. ✅Data entry. ✅Calendar organization and management. ✅E-mail writing and follow-ups. ✅Organizing files, folders, and e-mail management. ✅Setting up meetings with clients/Appointment Scheduling. ✅Taking and recording dictations. ✅Handling customer and employer information confidentially. ✅Preparing correspondence. ✅Making travel arrangements. ✅Preparing and creating PowerPoint presentations and materials as needed. ✅Online research for materials and sources for presentations. ✅Social Media Management. ✅Email Management and Marketing. ✅ Google PPC Ads ✅ Facebook and Instagram Ads ✅Lead generation and general research. ✅Customer service representative. ✅Taking inbound and outbounds calls. ✅Real Estate Cold Calling and Lead generation. ✅Responding to customers' inquiries. ✅Communicating and coordinating with suppliers and customers. ✅Process customer questions in emails or chat. ✅Community Management. I'm committed to providing the best support and continuous updates on the progress of the projects. I'm passionate about completing the work properly and achieving your goals. Let's schedule a short call on Upwork. I am available 24/7. KEYWORDS: Virtual assistant | Online assistant | Digital assistant | Personal assistant | Virtual support |Virtual secretary | Virtual receptionist | Virtual office assistant | Virtual administrative assistant | Virtual customer service | Virtual assistant services | Virtual assistant companies | Virtual assistant solutions | Virtual assistant for task management | Virtual assistant tools | Virtual assistant platforms | Virtual assistant applications | Virtual assistant benefits| Virtual assistant tasks | Virtual assistant jobs | Virtual assistant skills | Virtual assistant qualifications | Virtual assistant training | Virtual assistant hourly rate| Best virtual assistant | Top virtual assistant | Virtual assistant for entrepreneurs Virtual assistant for social media | Virtual assistant for email management | Virtual assistant for calendar management | Virtual assistant for data entry | Virtual assistant for customer support | Virtual assistant for lead generation | Virtual assistant for content writing | Virtual assistant for website management | Virtual assistant for appointment scheduling | Virtual assistant for graphic design | Virtual assistant for project management | Virtual assistant for travel planning |Onlinebusinessmanager | Businesssupport | Operations management | Virtualassistance
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Proofreading
    Social Media Management
    Google Workspace
    Product Listings
    Presentation Design
    File Management
    Web Scraping
    Microsoft Word
    Email Management
    Data Entry
    Lead Generation
    Personal Administration
    Ecommerce Website
    Virtual Assistance
  • $65 hourly
    Motivated Administrative and IT support technician, focused on cultivating exceptional customer experience and a positive work environment. With experience handling administrative support, networking concerns, implementing new software, installing new hardware, and addressing user concerns, bring attention to detail and a dedication to technical improvement to each job. Past achievements include providing administrative support to executives, new network architecture component selection and implementation, work organizer software (POS Terminal), and driving the achievement of departmental goals. * Knows CCTV Installation and Maintenace * Full project Management for Intercom, Installation, and Set Up of Point of Sales for Hotel, Bar, Restaurant, and Clubs. * Knows Computer Hardware and Office Automation.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Technical Support
    System Deployment
    System Maintenance
    Network Engineering
    Software Consultation
    Software Testing
    Closed-Circuit Television
    Computer Engineering
    Point of Sale & Payment Systems
    Intercom
  • $15 hourly
    Relationship Building: Customer success professionals are skilled in building strong relationships with customers. They establish trust, communicate effectively, and serve as a point of contact for addressing customer inquiries, concerns, and requests. Customer Onboarding: Customer success teams guide customers through the onboarding process, ensuring a smooth transition and successful adoption of the product or service. They provide training, resources, and support to help customers get up and running quickly. Customer Engagement: Keeping customers engaged is essential for their long-term success. Customer success professionals proactively reach out to customers to understand their goals, identify areas of improvement, and provide guidance and recommendations to maximize the value they derive from the product or service. Customer Advocacy: Customer success professionals act as advocates for their customers within the organization. They gather customer feedback, relay it to relevant teams, and work cross-functionally to address customer needs and improve the product or service based on customer insights. Retention and Expansion: Customer success teams focus on customer retention and expansion by identifying upsell and cross-sell opportunities. They analyze customer usage data, conduct business reviews, and propose solutions that align with customers' evolving needs, helping to drive customer loyalty and revenue growth. Problem Resolution: When customers encounter issues or challenges, customer success professionals work diligently to resolve them. They coordinate with support teams, escalate critical issues, and ensure timely resolution, ensuring a positive customer experience. Metrics and Reporting: Customer success teams track and analyze key metrics such as customer satisfaction, retention rates, and usage patterns. They use this data to measure customer success, identify trends, and drive strategic decision-making to improve the overall customer experience. Skills: • Office 365 • Windows Server • ADFS • Microsoft Exchange • Microsoft Teams • Microsoft SharePoint • Microsoft Azure • Windows • PowerShell • Hyper V • Azure VM-Ware • SQL
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Product Knowledge
    Microsoft Exchange Online
    Phone Communication
    Ticketing System
    Data Entry
    Customer Satisfaction
    Office Administration
    Communication Etiquette
    Microsoft Excel
    Customer Support
    Tech & IT
    Office 365
    Incident Management
    Troubleshooting
  • $6 hourly
    * I am a go-getter. * I’m resilient and goal oriented * I’m internet Saavy, love researching and new discoveries. * I’ve good communication skills, so I can maintain good conversation and also know when to give a listening ear * I love attending to people and solving their challenges as it makes me satisfied. * I’ve this ability to multi task without affecting any negatively, * I possess excellent problem solving capabilities I’m very creative, never left a place same way I met it, I bring new ideas, implement it and produce results. * I was able to transform the sales, restructure the whole working system in my previous company. I inculcated amongst the workers a team spirit and made them see the benefits of working as a team to produce greater result, all I was able to do in my first three months of joining the organization as supervisor and was also made their project manager after seeing the results I produced in a short while. Let’s work together for greater achievements
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Cognitive Behavioral Therapy
    Coaching
    Child Counseling
    Communications
    Sales
    Telemarketing
    Virtual Assistance
    Facebook
    Internet Marketing
    Community Moderation
    Customer Satisfaction
    Customer Service
    Counseling Psychology
    Online Chat Support
  • $10 hourly
    Greetings!👋 I'm Linda, a versatile Virtual Assistant and Customer Service Rep with over a decade of experience in customer service, phone support, email management, live chat support, and CRM mastery, I'm here to streamline your tasks and enhance customer interactions and satisfaction in the real estate and healthcare industries. If you're seeking a dedicated Virtual Assistant who excels in customer service, is knowledgeable and efficient and who brings a fresh perspective to every task, look no further! I excel in providing a customized experience and exceeding expectations. I also manage database to make sure the information in the database is up to date, relevant and properly organized and intuitive to analyze. 💬 Why Choose Me? As a dynamic problem-solver, I bring reliability, commitment, and a proactive approach to every project. My extensive background includes managing customer relationships, delivering excellent phone support, providing top-notch email support, and navigating live chats seamlessly. Empathetic listening, a knack for quick learning, and a willingness to do everything to ensure customer satisfaction also make me a perfect fit for you. This reminds me of an interaction I had with a customer years ago. When Emily, an entrepreneur who had recently moved to Lagos wanted to send some parcels to her sister in the US, I attended to her, processed her shipment, and told her that the shipment would be delivered in 5 -7 days. Nevertheless, I gave her my phone number. I was surprised to receive her phone call on the 7th day asking me to track the shipment from my end, which I did. The shipment was still with the US customs. Discouraged but determined, Emily shared her disappointment with me. Sensing the opportunity to create a positive experience, I apologized for what happened and promised to look into it, then took Emily's contact information and assured her that would do everything possible to make sure that the package was delivered in 2 days. I went the extra mile, making the necessary calls to escalate the issue and get it resolved. After 2 days of relentless efforts, the parcel got delivered. Excitedly, Emily called to share the good news and also shared her delightful experience on social media. Word spread and the company gained a reputation for exceptional customer service. The story doesn't end there. Emily became a loyal customer and friend, recommending the company to friends and family. Others, drawn by the positive reviews, started patronizing the business. As time passed, the business not only survived but thrived in the competitive market. The tale of Emily illustrates the profound importance of exceptional customer service in building lasting connections and fostering business success. And that is what I offer you. 🔧 Skill Set: ▪️General Virtual Assistance ▪️Customer Service ▪️Data Entry ▪️Phone Support ▪️Community Management ▪️General Research Services ▪️Digital Project Management ▪️Social Media Marketing ▪️Sales and Business Development ▪️Email Management ▪️Live Chat Support ▪️CRM Proficiency ▪️Interpersonal skills ▪️Administrative tasks ▪️Excellent communication Working Tools: ▪️Zoho Desk ▪️LiveChat ▪️LiveAgent ▪️ Hiver ▪️Freshdesk ▪️ Hootsuite ▪️Hubspot ▪️Slack ▪️Excel ▪️Clickup ▪️Zendesk ▪️Asana ▪️Email Notes ▪️Intercom ▪️Google Workspace ▪️Microsoft Teams ▪️Typeform *Spreadsheet 🚀 Let's Boost Your Business! Let's collaborate to unlock new levels of productivity and satisfaction for your business. With a flexible schedule, I am available for 40 hours per week, ready to contribute my expertise to your project's success. ✉️ Message me now, and let's embark on a journey towards optimized efficiency and delighted customers. I'm here to make your workload lighter and your business brighter! 🚀
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Writing
    Social Media Management
    Healthcare Management
    Customer Onboarding
    Online Chat Support
    Email Support
    Data Entry
    Customer Service
  • $7 hourly
    Welcome! Are you a busy professional seeking a trusted partner to streamline your operations and elevate your productivity? Look no further – your search ends here! With over 5years of hands-on experience, I am your reliable virtual assistant committed to delivering exceptional administrative support tailored to your needs. My primary goal is to boost your efficiency and allow you to focus on your core objectives. Throughout my career, I've honed my skills in project management, calendar, file, email, Wordpress management, travel planning, and a plethora of administrative tasks. My secret sauce lies in my ability to optimize workflows and ensure seamless operations, earning accolades for my reliability and organizational prowess. AREAS OF EXPERTISE: 🔹 Project Management 🔹 Calendar Coordination 🔹 Drafting of Organisational Standard Operation Procedures (SOPs) 🔹 Personal & Business Administration 🔹 Email Management & Correspondence 🔹 Lead Generation 🔹 Market & Internet Research 🔹 Database Management (including data scraping & entry, web research, LinkedIn sourcing) 🔹 Cold Calling & Appointment Setting 🔹 Impeccable Customer Service 🔹 Editing & Proofreading 🔹 Meeting Coordination & Minutes Preparation 🔹 Executive/Team Schedule Optimization 🔹 Basic Video Editing using Capcut 🔹 Basic Graphic designing and bulk creation of video content using Canva Proficient in a wide array of tools and software, like Microsoft Office and Google Workspace, as well as specialized platforms such as Asana, Trello, and Monday.com, Freshdesk. Canva, WordPress, Mailerlite, etc I'm always eager to adapt to new tools to seamlessly integrate with your workflow. Let's collaborate to propel your business to new heights! Reach out today, and let's embark on a journey of enhanced productivity and success together. I look forward to exceeding your expectations and delivering results that drive your business forward! Your satisfaction is guaranteed! 💯
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Video Editing & Production
    Data Entry
    Executive Support
    Online Research
    Communications
    Problem Solving
    Editing & Proofreading
    Lead Generation
    Travel Planning
    File Management
    Calendar Management
    Virtual Assistance
    Appointment Scheduling
    Email Support
  • $8 hourly
    Are you struggling to keep up with the demands of running your Airbnb venture? Finding a highly profitable property for your listings can be challenging in today's competitive market. But fear not – I am here to provide the solution. As an experienced Airbnb arbitrage specialist and property manager, I specialize in identifying high occupancy rate properties, conducting market analyses, ensuring compliance with regulations, and finding properties with no HOA restrictions. With extensive experience in both physical and virtual property management, I have effectively handled properties in various locations, I specialize in uncovering highly profitable properties and managing them to ensure optimal returns. From conducting market analyses to implementing effective pricing strategies, I handle every aspect of your Airbnb Aarbitiage business with precision and care. SKILLS: ✅Property Identification: Utilize my expertise to identify highly profitable properties suitable for Airbnb listings. ✅Market Analysis: Conduct thorough market analyses to ensure optimal pricing and positioning of your listings. ✅Regulatory Compliance: Ensure compliance with local regulations, permits, and licenses to avoid any legal issues. ✅Listing Optimization: Optimize your Airbnb listings to attract more guests and maximize booking rates. ✅Property Management: Handles all aspects of property management, including guest communication, check-ins, and maintenance. ✅Pricing Strategies: Implement effective pricing strategies to maximize revenue and occupancy rates. ✅Guest Satisfaction: Ensure exceptional guest experiences to drive positive reviews and repeat bookings. ✅Customer Service: Exceptional customer service skills, providing prompt and professional support to guests, resulting in positive reviews and repeat bookings. ✅ Communication: Strong command of the English language, enabling effective communication with clients worldwide. ✅Organization: Highly organized and detail-oriented, efficiently managing multiple tasks and priorities. ✅Technology Proficiency: Proficient in property management software, online platforms (Airbnb, VRBO, Booking.com), and various productivity tools. TOOLS: ✅Airbnb ✅VRBO ✅Furnished Finder ✅Booking.com ✅AirDNA ✅Excel ✅Hospitable ✅Slack ✅Zillow ✅Google Map ✅Zoom ✅Zendesk ✅Expedia ✅Zoopla Are you ready? Send me a message, Looking forward to speaking with you. PS:References: Available upon request.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Property Management
    Market Research
    Lead Generation
    Communication Skills
    Calendar Management
    Executive Support
    CRM Software
    Appointment Scheduling
    Customer Service
    Google Workspace
    Customer Support
    Sales
    Cold Calling
    Email Support
  • $10 hourly
    Are you dealing with difficult customer service situations and feeling the pressure to keep consumers satisfied? I understand your frustration and am here to help. With over seven years of experience in inbound, outbound, and social media interactions, I specialize in tackling customers' problems head-on. My Upwork Skill Certification speaks much about my customer service experience. I focus on your client's needs by using a client-centric approach, empathy, and excellent communication skills. I constantly seek improvement and am keen to adapt and grow with your organization. My knowledge extends to tools such as Salesforce, allowing personalized consumer interactions. Additionally, I possess deep insights into the banking industry, ensuring tailored solutions for your specific needs. Core Competencies: Customer Retention Multichannel Support (Email, Phone, Live Chat) Social Media Engagement Empathy and Conflict Resolution Problem-Solving Impeccable Communication Multitasking Accurate Data Entry Proficient in Tools: Salesforce Instagram Facebook Twitter Sprout Social Are you ready to enhance your overall customer service experience? Let us make it happen together. Whether it's increasing customer satisfaction, optimizing communication channels, or resolving problems quickly, I'm here to help you every step of the way. Please send me a direct message now to get started on your project.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Customer Onboarding
    Social Customer Service
    Voice-Over Recording
    Voice Acting
    Voice-Over
    Translation
    Voice Recording
    Data Entry
    Market Research
    Customer Retention
    Customer Service
    Email Support
    Phone Support
    Online Chat Support
  • $25 hourly
    Greetings! I'm Omolola, a seasoned project manager and virtual assistant with a passion for driving success through meticulous planning, effective team collaboration, and a commitment to delivering high-quality projects. With a strong background in administrative support and project management I have keen eye for detail, I thrive in dynamic and fast-paced environments. I bring a wealth of experience and a results-oriented approach to every project I undertake. Key Skills: √ Strategic Planning: Proficient in creating comprehensive project plans that align with organizational goals and objectives. √ Leadership: Adept at leading cross-functional teams, fostering collaboration, and motivating team members to achieve project milestones. √ Risk Management: Skilled in identifying potential risks, developing mitigation strategies, and ensuring projects stay on track. √ Communication: Excellent communication skills for liaising with stakeholders, team members, and clients. My tool proficiency includes, but is not limited to: √PM Tools: Monday.com, Asana, Trello, Click-up, Notion, Basecamp, Nifty √Business Tools: Microsoft Office 365, Google Workspace, Canva Pro, √Communication Tools: Microsoft Teams, Slack, Zoom, Google Meet Roles and Responsibilities: Project Planning and Execution: • Develop and implement detailed project plans, ensuring alignment with organizational objectives. • Oversee the execution of projects, monitoring progress, and making adjustments as necessary to meet project goals. Team Leadership: • Lead and inspire cross-functional teams, fostering a collaborative and positive working environment. • Delegate tasks effectively, ensuring that team members are equipped to deliver their best work. Risk Management: • Identify potential project risks and develop proactive strategies to mitigate and manage these risks throughout the project lifecycle. Administrative Support: • Email management • Calendar coordination • Data entry and organization Virtual Communication: • Drafting and proofreading emails • Handling phone calls and inquiries Why Choose Me: Proven Track Record: I have successfully managed multiple projects, consistently delivering on time and within budget. Adaptability: I thrive in dynamic environments and can quickly adapt to changing project requirements and priorities. Client-Focused: My approach is client-centric, ensuring that project deliverables not only meet but exceed client expectations. Let's Discuss Your Next Project: If you're looking for a dedicated project manager and virtual assistant who can ensure the success of your projects from conception to completion, let's connect. I am eager to discuss how my skills and experience can contribute to your organization's success.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Communications
    Task Coordination
    Time Management
    Email Communication
    Data Entry
    Virtual Assistance
    Content Creation
    Marketing Strategy
    Content Management
    Project Management
    Microsoft Excel
    Microsoft Office
    Trello
    Digital Project Management
  • $10 hourly
    "I had the pleasure of working with Bampe on creating a funnel landing page for my business, and I couldn't be more impressed with the results. She demonstrated exceptional skill and professionalism throughout the entire process, from understanding my brand messaging and colors to delivering a visually appealing and effective landing page. What truly set Bampe apart was her flexibility and dedication to catering to my specific needs. She took the time to listen to my requirements, incorporate my feedback, and make necessary revisions promptly. Her attention to detail and commitment to ensuring that the landing page aligned perfectly with my brand messaging were truly commendable. I highly recommend Bambe to anyone looking for virtual assistant services. Her expertise, creativity, and willingness to go above and beyond for her clients make her a valuable asset to any project. Thank you for your awesome work on my funnel landing page and look forward to collaborating with you on future projects." -Veena Ramaswamy "I have given her assignments and tasks and allowed Bampe to be her creative self. She has done a remarkable job with my social media pages. Thank you so much for your time, effort, and effectiveness. Thank you, because I could not have done it all, it's enough time in the day. She is up working while I am sleeping because of the 6 hours difference, but she still takes my call at 7pm my time." -Maria I'm Bampe ,an executive assistant with 3 years of experience helping individuals, coaches, and realtors stay efficient and organized. It is my primary aim to become your reliable ''RIGHT-HAND" to free up your time and energy. I have helped several businesses, from coaches to small business owners to business enterprises (executives and CEOs) to agencies, handle their day-to-day activities and maximize productivity. My work as a virtual assistant revolved around social media management, client management, travel arrangements, inbox and email management, project management, web research, and calendar management. I have experience using a variety of tools - Kajabi, Monday, Meta Suite, Microsoft Suite - Excel, Word, Publisher, and PowerPoint, Slack, Asana, Trello, Click up, Canva, Flodesk, Active Campaign, Airtable, Buffer, Mailchimp, Hubspot ,; Xero, Later, Hubspot, Mailchimp, Dubsado, Google Suite, LinkedIn, GHL, Monday.com, Calendly, Asana and so on to ensure that your workflow remains efficient. In addition to these, I am tech-savvy, detail-oriented, and very proactive, and I am eager to best serve as your executive virtual assistant for you to gain the freedom to concentrate on your core business while I use my expertise to manage your daily business activities. With a relentless pursuit of productivity and a thirst for knowledge, I swiftly adapt to your unique needs and preferences. MY EXPERTISE INCLUDES; ● General Assistance ● Personal and Business Administration ● Web Research ● Project Management ●Lead Generation ● Copy/Paste ●CRM Management ●Data Entry ●Email Management ● Inbox Management ● Video Editing ● Administrative Assistance ●Appointment Scheduling ●Podcast Editing ●Social Media Management ● Travel arrangements I'm happy to hop on a discovery call with you or chat with you, whichever you prefer, to see how we can get to work together and ask me follow-up questions. Let's embark on this journey of productivity and growth together!
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Email Campaign
    Wix
    Web Design
    Lead Generation
    Presentations
    Graphic Design
    Shopify
    Customer Service
    Canva
    Social Media Management
    Virtual Assistance
    Data Entry
    Project Management
    Email Management
  • $50 hourly
    experienced professional with a background at Atlassian, specializing in virtual assistance, AI generative technologies, and email marketing. Known for strong work ethic, professionalism, and commitment to confidentiality. Proven track record of achieving results and receiving commendations for reliability and dedication. Few achievements are : • Led initiatives at Atlassian in virtual assistance, AI generative technologies, and email marketing, achieving impactful results. • Demonstrated professionalism and confidentiality while handling sensitive information and data. • Collaborated with cross-functional teams to implement innovative solutions and achieve objectives. • Recognized for reliability and dedication to maintaining confidentiality by supervisors and stakeholders. My major skills are ; Virtual Assistance • AI Generative Technologies • Email Marketing • Strong Work Ethic • Professionalism • Confidentiality Additionally I hold a professional certificate from Alx Africa and an esteem coach where we empower men and women to power their future in tech . Given the information provided, I am confident that I am the ideal candidate for this position.
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    Google Workspace
    Appointment Scheduling
    Multitasking
    Problem Solving
    Communication Skills
    Time Management
    Email Platform Account Setup
    A/B Testing
    Creative Strategy
    Email Campaign Optimization
    Computer Vision
    Natural Language Processing
    Machine Learning Algorithm
    TensorFlow
  • $50 hourly
    PROFILE Meet Omolola, your tech-savvy and passionate virtual assistant! With a potent blend of creativity, data-driven strategies, top-notch communication skills, and proficient administrative abilities, I'm ready to elevate your team to new heights. My superpowers: Administrative Prowess: Excelling in organizing workflows, managing schedules, and optimizing processes for maximum efficiency. Data Detective: Unearthing trends, analysing metrics, and implementing innovative solutions to achieve your goals. Teamwork Champion: Thriving in dynamic environments, ensuring clear communication and problem-solving synergy. Content Magic: Crafting engaging content across various platforms to boost your audience, brand visibility, and conversions. Trusted Confidante: I am your confidential companion, here to help you with discretion and security. Your information is safe with me. Learning Enthusiast: Dedication to continuous skill development fuels proficiency and keeps me ahead of the curve.
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    Data Entry
  • $220 hourly
    PROFILE Highly dedicated, reliable and focused driven individual. I consistently exceed expectations with individual tasks and group tasks, readily assist and collaborate with coworkers in ensuring the achievement of set goals. I Seek a challenging work environment where I can grow in competence and Skill, and apply myself to aiding the organisation in the attainment of its practice and business goals..
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    Legal Drafting
    Legal Assistance
    Legal Agreement
  • $10 hourly
    I am a hardworking individual who thrives under pressure. I never run away from challenges, and I love solving problems. Furthermore, I am also determined to always improve myself and the services I render.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Customer Service
    Clerical Procedures
    Bookkeeping
    Customer Support Plugin
    Zendesk
    Financial Accounting
    Proofreading
    Data Entry
    Microsoft Word
    Typing
    Google Docs
    Microsoft Excel
  • $25 hourly
    Hey! I am Kabeer and I'm here to help you grow your business through a conversion-centric Sales funnels that drive more Qualified Leads to your business Do you struggle with finding time to work on tasks that actually attract your ideal customers to your business? Do you have paying clients but you wish you had more Do you want to be stress-free while you grow more conversion rates to your business while you focus on other parts of your business or simply live your life? Maybe you wanna have a strong web presence to increase your client base but find that you're spending too much time on developing WordPress websites that convert? I'll take the weight off your shoulders so you can focus on getting creative and doing what you enjoy most! I help solopreneurs with their Web Design and Development needs so they can focus on other parts of the business. I love getting to help my clients come up with new ideas and ultimately free up time in their days, so they can either spend more time running their actual business or spending it with their families. I'm able to serve each of my clients to the best of my potential, giving them each personalized attention, while making sure I follow best practices for their businesses. Things like Sale Funnels, Landing pages, SEO-friendly WordPress sites, E-commerce stores, Industry directories, E-learning platforms, and many other things that you can’t build using page builders, free or paid plugins. Depending on what you want for your job, you would be sure to get all or some of these checked: ➡️ Responsive websites that attract leads with different devices ➡️ Load-time reduction, and performance enhancement of websites. ➡️Server management ➡️ Visually appealing WordPress site ➡️ Attention to details ➡️ Meticulous editing ➡️ Great Communication ➡️ Excellent Written and Verbal Communication skills ➡️ Problem solver ➡️ Perfect translation of Figma and Adobe designs to website I look forward to working with you.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Digital Marketing
    Social Media Marketing
    Mobile Marketing
    Project Management
    Marketing Operations & Workflow
    Marketing Automation
    WordPress Landing Page
    Search Engine Optimization
    CSS 3
    Web Development
    HTML
    WordPress
    Landing Page
    WooCommerce
  • $15 hourly
    Over the last three years, I've been working as a virtual assistant. I have vast experience in using Google Sheet, Google Docs, Facebook and Twitter as marketing tools. I also have expertise in using Microsoft word, proofreading and editing content. I have expertise in Adobe Photoshop editing pictures. I am also good at doing internet research. I'm also a professional Resume and Cover letter writer. I am willing to learn, train, and I am a fast learner. I am seeking for an opportunity where I can enhance my knowledge and skills more. I am positive-minded and believe in continuous learning and improvement. I also believe in getting out of my comfort zone and achieving the best in whatever I do. I am a result-oriented person, entirely dedicated to my work. Teamwork is my best attribute.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Email Support
    Microsoft Excel
    Customer Support
    Task Coordination
    Communications
    Virtual Assistance
    Customer Service
    Editing & Proofreading
    Data Entry
    Proofreading
  • $5 hourly
    It my pleasure to introduce to you an Accounting and Book Keeper with Three years experience in the field. My experience in Accounting have been my backbone that I build my confident on this field. I will provide good services that will immensely benefit you at low cost and at agree time. My mission is to make imperative impact on business. My services are preparing and updating of Book Keeping, Financial Records, Bank Reconciliation, Stock Management, Business Research and Sales Report. Creating and designing of template for book keeping records and financial transactions for Client, most especially micro business that are just setting up businesses using Microsoft Excel and also recommending software that is suitable for their business as they grow beyond expectations. I also design business proposal, business card, invoice and other source document for client for new and existing clients. Am Open to offer. One Trial, we convince you.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Microsoft Excel
    Microsoft Word
    Accounting basics
    General Ledger
    Accounts Payable
    Accounts Receivable
    Bank Reconciliation
    Payroll
    Financial Accounting
  • $20 hourly
    An experienced Human resource manager with 4 years experience . I studied Business Administration in University of Benin, Nigeria. i am a chartered human resource manager with good communication skills, empathy skills, good writing and reading skills, Microsoft word proficiency . i am also a freelancer, data entry expert, and also proof read documents
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    General Transcription
    Incident Management
    Customer Service
    Human Resource Management
    Proofreading
    Data Entry
    Microsoft Word
    Typing
  • $7 hourly
    I'm a fun, adaptable, and analytical human resource and administrative professional in charge of planning and managing assignments to guarantee they're finished on time and on budget. I possess unique time Management, strategic planning, verbal and written communication skills. Also resourceful, detail oriented, ability to work autonomously and show innovative, strong background in Microsoft Office programs, and Database management as well. I've demonstrated my ability to manage both medium and large-scale projects while working with cross-functional teams to get a product to market. Working with both the business and technical teams to transform ideas into effective initiatives is something I excel at. I can plan and allocate resources, create budgets, track project progress, and keep all stakeholders informed throughout the process, all while adhering to your company's goals and vision. Construction, IT, HR, and marketing, as well as finance, development, aviation, and customer service, are all fields in which I have worked. I have the capacity and conflict resolution abilities to handle high-stress circumstances in large, varied groups. Some of my other skills are given here, but they are not exhaustive. I am capable of: *Determine the goals on which a firm should concentrate its efforts and take the necessary actions to guarantee that the organization is capable of achieving those objectives. *Assign responsibilities and communicating expected deliverables, and manage contract relationships with all stakeholders (clients, vendors, and suppliers). *Create a clear project timeline and work plan and manage it. *Prepare budget and keep track of expenditures depending on the extent of work and the resources needed. Let's talk!
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Executive Support
    Data Analysis
    Project Management
    Form Completion
    Staffing Needs
    Data Entry
    Recruiting
    Virtual Assistance
    Microsoft Excel
    Email Support
  • $10 hourly
    Every business owner seeks to increase their sales and upscale their revenue and so do you. Hi, My name is Adaku and I am an experienced Telemarketing Officer who has helped several businesses in different niches to increase their sales and double their revenue. You should hire a telemarketing guru like me to help you generate sales, improve patronage and your total revenue as a whole. I have all the required skillset that can take you from a cold call to a closed call with an excellent command of English Language. I am an ideal Rapport Builder. I am very comfortable on the phone and clients love interacting with me. I have the natural drive to meet or exceed set goals. I have a track record of successful sales and lead conversion through my innovative sales strategies that has been working for me in closing sales, deals and surpassing my sales targets. My Skills includes: Pipedrive, Hubspot, Zendesk, Dial Pad, Google Suite, Openphone, Microsoft Suite, Zoho, Zillow, Slack, basecamp, Google Voice, Crazy call, Click-up, Zapier, Trello, Microsoft Excel, Mojo, Sneek, VOIP phone system, Canva, Loom, Google Doc, navigate LinkedIn and several other software. I love learning new things and I'm not intimidated by new softwares and scripts. My Expertise includes: ✅ Sales Strategies ✅ Cold Calling & Cold Email ✅ Email Marketing ✅ Real Estate Lead generation ✅ Inbound & Outbound Sales ✅ Sales closing & Script Reading ✅ Web Research ✅ Social Media Outreach ✅ Sales & Marketing I have a functional workspace needed to work remotely as I surpass your expectations. Looking forward to hearing from you about your next project. Best Regards. Adaku O.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Customer Relationship Management
    Customer Support
    Real Estate Cold Calling
    Communication Skills
    Travel & Hospitality
    Telemarketing
    Email Marketing
    Lead Generation
    Sales & Marketing
    Salesforce CRM
    Cold Calling
    Outbound Sales
  • $10 hourly
    As an experienced virtual assistant, I'm here to take admin tasks off your plate so you can focus on what really matters - growing your business. With years of experience under my belt, I've got in-depth skills in calendar management, email coordination, document prep, data entry, and travel planning. I live for creating order out of chaos and making your life easier through effective organization and communication. What makes me different? I truly listen and cater my services to fit your unique needs and working style. I proactively identify areas for improvement and come up with creative solutions tailored just for you. I'm a master at juggling multiple tasks and priorities while ensuring every detail is crossed and every T is dotted. You can count on me to bring energy, reliability, and an eye that catches details to every single task. More than just an admin professional, I'm a team player dedicated to the success of your business. I combine technical skills with strong people skills to build trusting relationships. If you need a virtual sidekick to carry out admins tasks and optimize your workflows, I'm the person for the job. Let's do this!" ✅ Virtual Assistant ✅ Calendar management ✅ Scheduling appointment ✅ Social Media Management ✅ Social Media Marketing ✅ Content Calendar Management ✅ Video Content Editing ✅ Travel Coordination ✅ Email Management and Marketing ✅ General research ✅ Responding to customers' inquiries ✅ E-mail writing and follow-ups ✅ Organizing files, folders, and e-mails ✅ Set up meetings between clients ✅ Communicate and coordinate with suppliers and customers ✅ Process customer questions in emails or chat ✅ Community Management Please feel free to contact me. I will respond as soon as possible. ✅✅✅ 100% Client Satisfaction Guarantee ✅✅✅ 100% Quality Work Guarantee
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Project Management
    Social Media Page Setup
    Time Management
    Personal Administration
    Executive Support
    Virtual Assistance
    Providing Information to Callers
    Phone Communication
    Scheduling
    Data Entry
    Product Listings
    Google Workspace
    Microsoft Office
  • $20 hourly
    I am an efficient Virtual Assistant, with valuable experience in Administrative support, Graphic Designing, Content and Calendar management, amongst other skills. I pay attention to details and I am interested in improving the productivity of my clients by taking care of their behind the scene tasks for them. SPECIALISATIONS - Research and Creative Writing - Digital Marketing - Search Engine Optimization - Video Editing - Microsoft Office Tools - Google Suite Tools - Teamwork - Negotiation and Sales Execution - Customer Relationship Management - Graphic Designing (Canva) - Calendar and Schedule Management
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Microsoft Office
    Digital Marketing
    Google Workspace
    Virtual Assistance
    Data Entry
    WordPress
    Social Media Management
    Email Marketing
    Customer Support
    Community Management
    Customer Relationship Management
    Mailchimp
    Video Editing
  • $5 hourly
    Hello, Welcome to my profile. My name is Sharon. I currently provide a number of services for my clients, including document preparation, virtual assist services, customer support services and record keeping. I have a strong interpersonal, communication, problem-solving and decision making skills. I'm a fast learner with high motivation and I have the ability to create a positive impact for your business. Skills: ● Technical support ● Order refund and cancellation ● Proficient in computer Software Systems ● Basic Audio recording ● Phone and email Handling ● Live chat handling ● Research ● Inbound and outbound calls ● Capable of working under time pressure ● Able to read, write and verbally communicate in English ● Decision Making ● Image editing ● Website maintenance ● Blog Update ● Website Redesign Tools: Zendesk Grasshopper FreshDesk Slack Wordpress Airtable Canvas Photoshop Mailchimp Dynamic 365 Zoho Google spreadsheet Google slides Google meet Zoom Excel Skype Figma Adobe XD
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Phone Support
    Email Support
    Online Chat Support
    Social Media Management
    Ecommerce
    Customer Service
    Customer Support
    Email Communication
    Product Knowledge
    Virtual Assistance
    Scheduling
    Data Entry
    Customer Satisfaction
  • $5 hourly
    I am here to assist you achieve your business goals through my Virtual Assistant Services and ranging from √Customer Support √Virtual Administrative Assistance √ Research √Email Support √Social Media Management √Appointment Setter.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Mailgun
    Twilio API
    Audio Production
    Email Etiquette
    Personal Development
    Community Management
    Customer Support
    Time Management
    Online Chat Support
    Email Support
    Data Entry
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