Hire the best Administrative Assistants in Managua, NI

Check out Administrative Assistants in Managua, NI with the skills you need for your next job.
  • $10 hourly
    Hello, I'm a customer service expert with over 10+ years of experience in the customer service industry, I'm enthusiastic about supporting customers and delivering great interactions, I'm a complete customer service expert with great communication and people skills, I'm process-oriented with great attention to details, I'm a fast learner and always focus on working hard and providing my full capacity, for me to provide excellent performance in any position I'm currently working. I have plenty of experience in the call center/BPO industry through customer service representative positions and also as an operations supervisor, I have both perspectives of the business, I have worked in telecommunications, food service, Insurance, and medical companies such as Cricket Wireless, Starbucks coffee company, Oclinicals and Foresight Insurance. I know how to perform against main key performance indicators such as Quality scores, average handle time, customer satisfaction scores, and net promoter scores, and I have provided support through voice, email, and Chat. I have worked with Microsoft Office, phone systems such as AVAYA, and cloud systems such as Oracle, Citrix, AWS, and others, You can be sure that if you hire me, you will have a hardworking, committed, loyal and experienced freelancer at your service.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    BPO Call Center
    Appointment Setting
    Multitasking
    Data Entry
    Microsoft Office
    Scheduling
    Technical Support
    Bilingual Education
    Customer Support
    Call Center Management
    Phone Support
    Email Support
  • $35 hourly
    Welcome! Your Path to Operational Excellence Starts Here. Are you seeking an accomplished and results-driven professional to lead your operations to new heights? Look no further! With a proven track record as a Top Rated professional, I bring a wealth of expertise across diverse domains, including sales, training, BPO, quality control, project management, and operations management. Why Choose Me? As a seasoned manager and director, I have honed my skills in strategizing, planning, and executing complex projects, optimizing processes, and fostering high-performance teams. My proficiency in coaching and mentoring empowers individuals to reach their full potential, while my relentless pursuit of excellence ensures operational efficiency and bottom-line results. My Expertise: - Sales Leadership: Developing and executing sales strategies, forging strong client relationships, and driving revenue growth. - Training & Development: Designing and delivering comprehensive training programs that cultivate top-tier talent. - BPO Management: Overseeing BPO operations, ensuring service excellence, and driving continuous improvements. - Quality Control & Assurance: Implementing robust quality control measures to enhance service standards. - Project Management: Successfully leading cross-functional projects from inception to completion. - Operations Direction: Providing visionary leadership to optimize efficiency and achieve business objectives. - Coaching & Planning: Guiding individuals and teams towards success through personalized coaching and strategic planning. Why Collaborate With Me? I am a firm believer in collaborative partnerships that create value and foster mutual growth. My passion for driving operational excellence, combined with an unwavering commitment to client satisfaction, ensures I am fully dedicated to delivering exceptional results for your organization. Let's Connect: Are you ready to elevate your operations and drive transformational change? I am excited to discuss how my skills and expertise align perfectly with your goals. Let's connect to explore how together, we can propel your business to unprecedented success. Take the first step towards a brighter future. Contact me today to discuss your project and discover the difference I can make as your dedicated operations manager or director.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Sales
    Financial Analysis
    Facilitation
    Training
    BPO Call Center
    Leadership Training
    B2C Marketing
    Team Management
    Project Management
    Human Resource Management
  • $38 hourly
    I am a top-rated freelancer specializing in e-commerce, social media, and internet marketing. My expertise lies in Shopify, where I have hands-on experience in customizing themes, integrating apps, and running stores efficiently. I am also familiar with other online selling platforms such as Amazon FBM, eBay, and have knowledge of Google and Meta Ads. I have a comprehensive understanding of payment gateway integration for online stores across different countries. I am proud to be a Shopify Partner and primarily focus on customizing and optimizing Shopify stores. With my extensive experience in building stores for both my business and clients, I am thoroughly familiar with all aspects of the platform. In addition to my technical skills, I am also a talented graphic designer and photographer with proficiency in Lightroom, Illustrator, Photoshop, Canva, and other software. I understand the power of visually appealing content and how it can positively impact marketing efforts. If you're interested in working with a reliable and experienced freelancer, don't hesitate to contact me.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Social Media Management
    Shopify
    Product Listings
    Website Customization
    Photo Editing
    Adobe Lightroom
    Photography
    Fashion & Beauty
    Graphic Design
    Logo Design
    Adobe Illustrator
    Canva
    Sales & Marketing
  • $8 hourly
    - Customer service experience with US and Canadian companies. - Bilingual English/Spanish. -Former Supervisor of the Consular Notary Services of the General Consular Directorate - Ministry of Foreign Affairs ( Nicaragua) - Eight years of experience working as a translator and interpreter - Clerk assistant for the Secretary of Managua´s Penal Appeal Chamber. -Court Clerk of Managua´s Penal Courts
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Business with 10-99 Employees
    Phone Support
    English to Spanish Translation
    Customer Support
    Translation
    Administrate
    Data Entry
    Typing
  • $8 hourly
    Profesional experimentada en asistencia virtual. 💻📱 Ayudo a profesionales y empresarios a realizar todas aquellas tareas que desean delegar; de esta manera obtienen más tiempo para poder enfocarse en la planeación de objetivos, estrategias y toma de decisiones que necesitan ejecutar para potenciar su negocio o empresa, logrando alcanzar el máximo crecimiento que desean, incluyendo en el ámbito personal. ¿QUÉ PUEDO HACER POR TI O POR TU EMPRESA? 📌 Atención al Cliente 📌 Secretaria Ejecutiva 📌 Asistencia Administrativa 📌 Gestión de Agendas / Citas 📌 Encuestas Telefónicas 📌 Digitalización de Documentos 📌 Organización de Archivos 📌 Entrada de datos 📌 Transcripciones 📌 Diseños en Canva ¿QUÉ OBTIENES? ✅ Calidad ✅ Compromiso ✅ Responsabilidad ✅ Confidencialidad ¿Necesitas más tiempo a tu disposición? No dudes en contactarme, estaré encantada de conocerte y poder ayudarte. 👩‍💻
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Online Chat Support
    Organizer
    Google Sheets
    Spanish
    Customer Relationship Management
    Customer Support
    General Transcription
    Microsoft Office
    Google Docs
    Data Entry
    Typing
    Customer Service
  • $12 hourly
    I am Zuleyka Del Carmen, leveraging more than ten years of dedicated experience in the realm of customer service. My extensive expertise extends across several domains, encompassing the meticulous handling of W2 forms, precise Debt Collections while adhering rigorously to the FDCPA and HIPAA regulations, adeptness in strategic cold calling, mastery of 3CXS phone systems and Air Call, proficient call management, and adept multitasking adeptness across a spectrum of applications such as Microsoft Excel, Microsoft Word, Outlook, CRM, Debt Master and Zendesk. Furthermore, I maintain a professional-level proficiency of 90% in English and demonstrate native fluency in the Spanish language.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Data Entry
    Customer Service
    Official Documents Translation
    Cold Calling
    Telemarketing
    Internet Survey
    Phone Support
  • $9 hourly
    Expert in customer service and tech support scenarios. Able to maintain data confidentiality and privacy. Understanding data processing, and file management. I work on a flexible schedule and available for new projects anytime. I enjoy hardworking to reach a goal , openminded to accept ideas from my coworkers. Also accountable is one of my favorite words when it comes relate it to the way i perform my job. When I receive a task and a frame time or deadline to complete it, i do my best to have it complete before the set up scheduled
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Following Procedures
    Translation
    Chat & Messaging Software
    Writing
    Data Entry
    Online Chat Support
    Email Support
  • $10 hourly
    Executive assistant with more than 3+ years of experience in administrative support. Fully bilingual - English and Spanish. Email handling, appointment scheduling, agenda follow-up, data entry, and proficiency in general office tasks. Excellent grammar and vocabulary skills in both languages. Ability to translate documents from English to Spanish and Spanish to English. Experience in property management. Experience with tenant-owner relations, vendor management, and billing. Experience in content writing. Experience with customer service and project management. Bachelor's degree in Business Administration with a concentration in management.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Virtual Assistance
    Lead Generation
    Multitasking
    Property Management
    Maintenance Management
    Logistics Coordination
    Logistics Management
    Scheduling
    Project Management
    Google Workspace
    Data Entry
  • $15 hourly
    Virtual Assitant with with 3+ years of experience in administration support. Spanish native speaker with English as a second language. Meeting agenda management, email handling, data entry, office logistics: managing calls, emails, customer service, data entry, and general office task proficiency.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Organizer
    Bilingual Education
    Spanish to English Translation
    Virtual Assistance
    Social Media Management
    Academic Translation
    Scheduling
    Communication Skills
    Flyer Design
    Email Communication
    Data Entry
  • $6 hourly
    In today's customer service-oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am an excellent trainer who achieves ongoing success with my teams by building morale, maintaining teams' self-confidence, and working with them to build by improving people skills. I have experience working for some companies in which I have exceeded expectations, and I would love to keep developing and take my current skills to your company. It would be a pleasure to interview with you and I look forward to hearing from you soon. Very sincerely, Miguel Urbina
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Social Media Plugin
    Report
    Virtual Assistance
    Meeting Agendas
    Problem Solving
    Customer Service
    Scheduling
    Phone Communication
    Google Docs
    English
    Online Chat Support
    Social Media Management
  • $15 hourly
    Responsible, committed, team player, pro-active and detail-oriented, hard worker, self-motivated person, these are some of the skills that I have been able to develop, learn and apply to all of the positions I worked for. I know I get more pro every time and won't stop until I get it right
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Intuit QuickBooks
    Customer Support
    Human Resources
    Payroll Reconciliation
    Communications
    Executive Support
    Phone Communication
    Data Entry
    Virtual Assistance
    Email Communication
    Scheduling
    Staffing Needs
  • $6 hourly
    I am a responsible, honest, and detail-oriented professional with experience in sales, customer service, real state and appointment setting. With over 4 years of experience in the sales field, I have developed strong skills that help me in building customer relationships. My attention to detail allows me to identify sales opportunities and ensure clear and effective communication with potential clients. I have worked with companies such us: Concentrix, Truckersreport.com, Bottom Line Savings and The quick home buyers. I have worked with various CRM systems, especially Salesforce, which has allowed me to optimize sales processes and efficiently manage customer information. My ability to adapt quickly to new tools and technologies has helped me improve productivity and efficiency in my work. Furthermore, I take pride in my ability to communicate effectively over the phone. I understand the importance of delivering a clear message, being persuasive, and providing excellent customer service on every call. My previous experience in appointment setting has helped me refine my skills in generating appointments and building lasting relationships with clients. I am excited to offer my skills and experience to help your company achieve its sales goals and provide excellent customer service. If you are looking for someone reliable, detail-oriented, and experienced in sales and CRM, please do not hesitate to contact me.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Appointment Setting
    Outbound Sales
    Sales
    Phone Communication
    Cold Calling
    Interpersonal Skills
    Technical Support
    Customer Relationship Management
    Lead Generation
    Customer Service
    Customer Satisfaction
  • $10 hourly
    +9 years of experience in the Call Center industry, working in different positions (Customer Service, Quality Analyst, Admin Coach and Tech support).I have experience in customer service for ( Moneygram international, and Office 365 Microsoft, During that time, I have supported different lines of business (Voice, Email/chat, and Back office) I am enthusiastic about giving good customer service with great communication and people skills. As a Quality analyst my main task was to evaluate inbound/outbound Calls for (Starbucks (US agents)and Moneygram Call centers), analize CSAT results, Data and come up with solutions based on the KPIs affected. As an Admin coach, I was performing different tasks, from coach assignation to scheduling, coding timestamps so agents get paid same hours they actually worked. QuickLearner. Detailed Oriented Professional Team Player Top Performer
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Customer Experience
    Shopify
    Email
    Answered Ticket
    Data Entry
    Customer Support
    Customer Service
    Microsoft Excel
    Quality Assurance
    Spanish
    Email Support
    Online Chat Support
    English
    Zendesk
  • $17 hourly
    Welcome and thank you for visiting my profile. 🎉🎊🙌 Hello, I'm Wesley, an experienced customer service manager with a track record of successfully leading phone support, chat support, remote groups, and administrative teams. As you search for the best customer service agent for your clients, I invite you to take a moment to review my profile. I am confident that my skills and experience make me a great fit for your team. With a Top-Rated PLUS freelancer status, 100% Job Success Score, and more than 23,997 Upwork hours, I have received excellent feedback from previous employers. My objective is to provide outstanding customer service to your clients while maintaining a positive attitude. I am detail-oriented, empathetic, and committed to going above and beyond to help both clients and teammates. Originally from California, I relocated to Nicaragua in 2010 to be close to my relatives. As a fluent speaker of both English and Spanish, I am well-equipped to provide exceptional bilingual support to your clients at the same price. Helping others is my passion, and I am known for my social nature and eagerness to assist. Being nearshore, I have the flexibility to work during your business hours, and the time difference is not an issue. Currently, I am two hours behind EST, one hour ahead of PDT, and even with MST. Additionally, I am committed to self-development and regularly take online courses through top certification sites to enhance my skills I am well-versed in identifying the three key elements of exceptional service. 1. Developing a customer-friendly attitude. 2. Expanding your definition of service. 3. Reconsidering who your customers are. However, implementing these elements requires dedication and consistent practice. In addition to this, I possess valuable insights into important statistics on customer service. 1. Consumers spend up to 10 percent more for the same product with better service. 2. When consumers receive excellent service, they tell an average of 9 to 12 other people about it. 3. When consumers receive poor service, they tell up to 20 people about it. 4. The likelihood that customers will repurchase from or patronize a company whenever their complaints get handled quickly and pleasantly is 82 percent. 5. When service is poor, 91 percent of customers refuse to go back to the eCommerce store or to continue paying for a service/subscription online. Effective customer service is much more than just communication - it involves body language, tone of voice, writing, and the ability to be empathetic and attentive to customers' needs. As a customer service specialist, I understand the importance of creating a memorable experience for clients. A smile and a positive attitude can make all the difference, especially in today's world where online interactions are more prevalent than ever. I am dedicated to providing outstanding world-class support to your clients, and I take pride in the services I provide. As an investment for your business, I have invested part of my earnings in top-notch equipment to ensure reliable service, including multiple internet connections from different ISPs (200MBPS work, 40MBPS backup) and an emergency power generator. I own both a PC and a Mac and am accessible to contact most of the day. I hope this gives you a clear idea of the type of worker I am and the level of commitment I bring to my work. Thank you for taking the time to read my profile, and I look forward to the opportunity to work with you soon! Take care!!! 👋 *************************** Additional Information: *************************** Here are some of the software, sites, and platforms that I am well-acquainted with and have previously utilized; -Amazon Sellers Central -Basecamp -Bookfresh -Bria -Calendly -Coreplus -eBay -FreshDesk -FreshBooks -Five9 Agent -Google Suite -Google my business -Kayako Desktop and web -MS Office -Photoshop -Real Estate Concierge -Riley -RingCentral -Talkdesk -TeamWork -Shopify -ZenDesk -Quickbooks Online - statement reconciliation, adding invoices, sales receipts. -MS Office 365 -Harvest -Doodle -Open Table -Yelp for Business -Yext -Wordpress (managing page, adding media, pages, and blogs) -Zoom -8x8 -Bria -MS Outlook 365 admin -Trello and many others. I'm currently available part-time work on weekends Availability Updated: Tuesday, Jan 11, 2022 Please note that I am currently unavailable for cold calling/telemarketing jobs. However, I hope to have the opportunity to collaborate with you in the future. Wishing you all the best.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Customer Service
    Email Etiquette
    Social Customer Service
    Management Skills
    Customer Retention
    Customer Support
    Phone Support
    Online Chat Support
    Call Center Management
  • $10 hourly
    I was raised in Santa Ana, Orange County California. I lived in the United States of America for 30 years and came back to Nicaragua in 2008 and have been living in Nicaragua for the past 14 years I have several years of experience in several skills in various fields, as you will see in my resume. Due to the CV19 pandemic, I have returned to working from home. I have worked on several campaigns in customer service, Sales, Real Estate, DME, DNA, and Appointment settings in my last two jobs prior were with MOFE. SA which I worked for up to 03/22/2019. I had been with Connect International for the past 3 years and 8 months, I have also worked for a company by the name of Sunny Recyclers in Santa Ana, California for the prior 3 years before that. I have extensive experience in call centers which I worked in for three years prior to Sunny Recyclers. If given the opportunity for employment I can assure you I will benefit your company by performing the tasks and responsibilities assigned to me to the best of my ability.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Communication Etiquette
    Phone Support
    Telemarketing
    Outbound Sales
    Customer Support
    Retail Sales Management
    Translation
    Customer Service
    Debt Collection
    Data Entry
    Email Communication
    Virtual Assistance
  • $15 hourly
    Are you tired of wasting your time & advertising budget with no results? Do you want to increase your conversions rates while lowering conversion cost? I might be able to help you! Hi there, my name is Rene, and I’m a Google AdWords certified specialist with over 5 years of experience managing AdWords and Bing accounts. My goal is to put a stop to your wasted marketing dollars and help you improve your pay-per-click campaigns. I’ve helped hundreds of businesses throughout the years lower their cost per conversion and increase sales and revenue. Since every campaign and goal are different, let's start with a FREE AdWords performance evaluation so I can discover a strategy to increase your AdWords performance. • You have No Commitment what so ever, completely FREE. • Performed using a Google MCC account. • Discover gray areas that need improvement and why. • Analyze your Goals & discuss the right strategy for Your Business. Key performing indicators we’ll addressing in the evaluation: • Campaign Structure • Keyword Analysis • Quality Score • Ad Copies • Ad Positioning • Ad Extensions • Geographical Targeting At the end, you'll either hire me or gain an understanding of your Pay-Per-Click campaigns, but if you do hire me below is what you can expect from my management service: • Complete Campaign Structure • Competitor Research • Keyword Research • Match Type Analysis • Negative Keyword Updates • Ad Copy Writing and A/B Testing • Strategic Bid Management • Ad Extension Optimization • Google Analytics Setup (If needed) • Call Tracking Setup • Mobile Call Tracking Setup • Conversion Tracking • Monthly Reports If you're ready to increase website traffic and quality leads while lowering your cost per conversion, contact me anytime. Best wishes, Rene Prado
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Business with 1-9 Employees
    Email Communication
    Telemarketing
    Sales
    Pay Per Click Advertising
    Conversion Rate Optimization
    Search Engine Marketing
    Bing Ads
    Real Estate
    Google Analytics
    Google Ads
  • $14 hourly
    Hi, I'm a Medical Biller from Managua, Nicaragua with over 8 years of experience, who is passionate about helping businesses grow and achieve their goals. I love to work on projects related to Medical Billing, Accounts Receivable management, and follow up, charges data entry, Claims Submission, payment posting, credentialing, etc. My goal is to work with a company that is growing and needs someone with up-to-date skills in Medical Billing to develop a great and stable work relationship. I have a wide range of experience in Medical Billing. I am also capable of managing several responsibilities simultaneously. I also adhere to standards when performing tasks. I have a good command of MS Applications (i.e. Word, Excel, and PowerPoint). I worked as a Medical biller doing tasks such as data entry, charge review, claim submissions, denial management, after a year I was promoted to a supervisor position to manage a team of 23 people and 9 clients. In this position I was in charge of reporting back to clients, overviewing the team performance, reports generation, and more. I started working remotely more than a year ago since I have been the Medical Billing Coordinator for a Pediatric facility. Top Skills: • Medical billing – Over 6 years of experience • Team management – Over 5 years of experience leading and organizing teams. • Data Entry - Superbills coding into EMR systems for processing. • Charge Review – Review of medical claims guidelines fulfillment per carrier billed. • Claims Submissions – Sending claims for adjudication and payment to different carriers using different methods such as clearinghouses, mail, fax, or email according to the carrier requirement. • Denial and Rejection Management – Revision and corrections timely to generate payments. • Account Receivable Follow up: A/R analysis by claim age to maximize the time invested in this task, taking into consideration any special circumstances. • Payment Posting: Manual and electronic posting accordingly to the EMR system in use. • Patient Account Receivable: Claims under Patient responsibility follow up, patient statements generation, and timely follow up. • Patient Support: managing calls from patients to help them understand their benefits or to follow up with a pending balance. • Credentialing task: Provider and facility credentialing and enrollment tasks for Medicaid, Medicare, and commercial carriers. My English Test Scores: EF SET Certificate English Test (50 min) Score: 79/100 (C2 Level) Listening Section 74/100 (C2 Proficient) Reading Section 83/100(C2 Proficient) Link: efset.org/cert/rBx2bf EF SET Quick English Test (15 min) Score: 89/100 (C1 Advanced and C2 Proficient) Listening Section 91/100 (C2 Proficient) Reading Section 86/10(C2 Proficient)
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Medical Billing & Coding
    Phone Communication
    Organizer
    Communication Skills
    Scheduling
    Communications
    Data Entry
    Microsoft Excel
  • $9 hourly
    Hi There, My name is Jenniffer and I appreciate you taking the time to review this. I am a bilingual customer service professional, who has taken over roles such as an account manager, office manager, and Virtual Assistant with over 10+ years of call center experience. My goals are to have the opportunity to always create a strong and long-term working relationship with any client assigned and keep a stable working environment. I am a very ethical person who believes in respecting people's time as well as their effort. I believe punctuality should never be a skill, on the contrary, it should be a way of living. Responsibility is always a must and what really creates value in our lives and tasks to perform as well. I am looking forward to becoming part of your team, having the necessary skills you need in order to have any project operational all the time, and being successful as well. I´m looking forward to hearing from you soon! Best Regards, Jenniffer N.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    File Maintenance
    Communications
    Virtual Assistance
    Active Listening
    Receptionist Skills
    Computer Skills
    Customer Service
    Customer Support
  • $20 hourly
    Hi everyone, thank you for stopping by and taking the time to learn what I can offer to your company. Please know that I'm used to working under pressure and meeting deadlines. I have over 20 years experience and have worked with almost all AR platforms like Zendesk, Fresh Desk, Slack, Zohobooks, Stripe, and QBO to mention a few. I'm always proactive and need little to no supervision and most importantly you see results in the first 30 to 60 days. I can help you create a process that is right for your industry and will improve your cash flow. Please reach out to me if you need someone that is confident, assertive, reliable, and gets the job done right. All I ask in return is a stable job, clear instructions and the tools to get the job done. Kind regards
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Accounts Receivable
    Customer Support
    Accounts Receivable Management
    Debt Collection
    Bookkeeping
    Scheduling
    Customer Service
    Lead Generation
    Data Entry
    Phone Support
    Microsoft Excel
  • $15 hourly
    MBA, Organizational Development, focused on continuous development and improvement. BS Double Major Global Business/Management, Highly innovative and enthusiastic professional with 17 years of working experience in administration and Human Resources, recruitment, interview, selection, and hiring processes. Well organized with a proven ability to work with deadlines. Looking for a freelance job.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Resume Screening
    English to Spanish Translation
    Recruiting
    Transaction Data Entry
    Interpersonal Skills
    Phone Communication
    Scheduling
    Email Communication
    Human Resource Management
    Candidate Sourcing
    Online Research
    Email Support
    Organizational Development
  • $25 hourly
    Accomplished professional with a demonstrated track record in driving operational excellence through strategic planning, execution, and continuous process improvements. Adept at optimizing telephony systems such as Five9, Genesys Cloud, and RingCentral, while fostering collaborative synergy across diverse business units. Well-versed in telecommunications infrastructure, installations, administration, and technical support. Proven ability to lead and motivate teams, resulting in operational efficiency and outstanding customer service. Leverage diverse skill-set and strategic approach to enhance customer interactions, streamline processes, and boost client satisfaction. Equipped with comprehensive field knowledge and dynamic experience to thrive in evolving environments.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Data Warehousing & ETL Software
    Data Analysis
    Looker
    VoIP
    Freshworks CRM
    Google Sheets
    Project Management
    Five9
    SQL
    Business Operations
    Microsoft Excel
    Helpdesk
    BPO Call Center
    Call Center Management
    Phone Support
    Zendesk
  • $10 hourly
    I'm a Customer Service Representative with over 8 years of experience on the call center industry, I have work for several companies on customer services campaigns, sales campaigns and data entry. Rolls on the company: •Managed a high-volume workload within a deadline-driven environment. •Became the lead "go-to" person for new reps and particularly challenging calls as one of the company’s primary mentors/trainers of both new and established employees. JOB EXPERIENCE and SKILLS Real Estate Acquisition & Disposition Manager MLS Listing House and Land MLS searcher for properties sold and get Tax Records to get owners' info. Skip Tracer with Skip Genie and Opencoorporate web to get buyers' info. Cold call LLC companies, sending email fliers with property info GET BEST BUYER'S OFFER Sending assignment contract on DocuSign Comps builder with MLS, Zillow, and Propstream Expert rapport builder with experience in several Real Estate scenarios such as Probate, Absentee, Inherited property, and vacant land with multiple owners, among others. Customer Chat Support Customer Service Representative Virtual Assistant Email Support Order Taker Inbound Sales Agent Outbound Sales Appointment Setting Lead Generation Booking Agent Good Communication Skills Multi-Tasker Can work with minimum to no supervision Fast Learner Ability to work under pressure Can adapt to any type of working environment Flexible when it comes to scheduling I can help you with (but not limited to): 1. Administrative Tasks •Data Entry and Internet Research •Database/CRM Management •Email Management and email response handling •Online File Organization using Dropbox, Google Docs, and Spreadsheets • Project Online/Team Management • General VA • Gmail, Yahoo Mail, Hotmail/Outlook • File management using Google Drive, Dropbox 2. Customer Service Support •Chat/Phone/Email • Bookings, Hotel Reservations/Travel with flights/Rental inquiries • Order processing, follow-ups, refunds, coordinating with the manufacturer, etc.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Real Estate Listing
    Telemarketing
    Customer Service
    Administrative Law
    Real Estate Cold Calling
    Real Estate Closing
    Real Estate Marketing
    Outbound Sales
    Office 365
    Real Estate Appraisal
    Appointment Setting
    Lead Generation
    Real Estate Acquisition
    Inbound Inquiry
  • $10 hourly
    As a 39-year-old freelancer hailing from Nicaragua with a business background from college, I bring a wealth of experience across a spectrum of industries, from sales and telemarketing to overseeing toner sales and assisting in TV show production. I've worn the hat of an entrepreneur, managing a restaurant, and recently played a pivotal role in a U.S.-based hardcore sales company, ascending from a sales representative to a supervisory position within a year. My work ethos is characterized by unwavering responsibility, commitment, and trustworthiness. I thrive in collaborative settings, consistently making myself available to support both individuals and collective endeavors. Fearless when it comes to embracing new challenges, I am a proactive and skilled professional always eager to expand my horizons.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Appointment Setting
    Sales Copywriting
    Sales Promotion
    Managerial Finance
    Sales Management
    General Office Skills
    Office Administration
    Sales Lead Lists
    Immigration Law
    Customer Onboarding
    B2B Marketing
    Cold Calling
    Customer Service
    Real Estate
  • $15 hourly
    5+ Years of experience providing world class customer service, always looking to provide an outstanding performance. Along with my technical skills I have been able to reach amazing results by keeping my customers happy and satisfied.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Customer Support
    Data Entry
    Customer Service
    Microsoft Office
    Online Chat Support
    Troubleshooting
    Technical Support
    Zendesk
  • $19 hourly
    I am a self-motivated and progress-driven Freelance Translator, Illustrator, Graphic Designer and SEO with an extensive background in this field. With a long-standing record of fast pace and prompt deadline delivery. I enjoy implementing content analyzing strategies for proper work, which has brought value to my work. Throughout the course of my career, I have translated, edited, and proofread in English, Spanish, and Italian. I have worked with websites, videos, subtitles, copywriting, translating media posts, documents, books, articles, and brochures. Translating from cultural slang to complex medical and legal translations. I have been a language tutor and coach for children, teens, and adults. Some have been directed towards fast pace language learning from basic knowledge to native dialect. Others were focused on language reinforcements for a professional field. Additionally, I have a background in Shopify stores. From page or store set up and translations in all three languages to translating publicity and creating ads through Facebook manager. Furthermore, I´ve worked with scaling their campaigns, creating leads and improving their PPC whilst staying within the clients budget. I have exerted as an SEO and also as a virtual assistant in managing new orders. I've worked with a team developing new creatives through Adobe Photoshop for a new sleek campaign image. In my previous roles, I exercised communication with the client fast pace work in the contribution of efforts and organization of the projects. I am open-minded and focused on new developments in my field.
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    Project Management
    Marketing Strategy
    WordPress
    Editing & Proofreading
    Italian to English Translation
    SEO-Based Website
    Spanish to Italian Translation
    English to Spanish Translation
    English
    Academic Translation
    Castilian Spanish
    Italian
    Website Translation
    Caption
  • $9 hourly
    Desired employment: A job where I can develop as a professional helping the company to continue being an excellent workplace. Besides, making sure the company delivers a good service for the customers.
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    Real Estate
    Quality Assurance
  • $10 hourly
    I am an experienced virtual assistant, I know most of the processes related to Real Estate data entry, appointment setter, disposition, marketing, create designs for social media content using Canvas, etc. I'm also experienced in Property Management. I believe I can be a great asset to your business. I’m very detail-oriented and I have the ability to plan and strategize. I have a resourceful approach to problem-solving, tackling challenges head-on and I consider obstacles as learning experiences. I'm a people person with high energy and a lot of ambition to succeed. I speak English and Spanish, so I am completely able to speak and deal with most US prospects, also, I have a very professional home office that allows me to work with zero background noise and distractions, allowing me to focus mainly on the task at hand. I work hard, I learn fast and I am coachable, I love feedback because it helps me improve and become a better professional every day that passes by.
    vsuc_fltilesrefresh_TrophyIcon Administrative Support
    Legal Assistance
    Customer Satisfaction
    Relationship Management
    Customer Service
    Real Estate Cold Calling
    Outbound Sales
    Customer Support
    Real Estate Marketing
    Sales & Marketing
    Inbound Marketing
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