Hire the best Agile CRM Specialists in the United Kingdom

Check out Agile CRM Specialists in the United Kingdom with the skills you need for your next job.
  • $65 hourly
    Hello, and welcome to my Upwork profile! I’m a PRINCE2 Agile-certified IT Project Leader with over 3 years of experience leading high-value mobile and web application projects. My expertise lies in driving projects forward, organizing workflows, and enabling teams to deliver exceptional results using methodologies like Agile, Scrum, and Kanban. What I Bring to the Table: • Proven Leadership: Successfully led cross-functional teams on projects with budgets exceeding $75K, delivering on time and exceeding client expectations. • Strategic Workflow Design: Crafted tailored workflows and dashboards, empowering teams to work efficiently and meet milestones. • Seamless Collaboration: Fostering alignment among designers, developers, and stakeholders to achieve shared goals. • Results-Driven Approach: Ensuring clarity, accountability, and excellence throughout the project lifecycle. Whether you need someone to lead your team, streamline workflows, or deliver your project goals, I’m here to ensure success from start to finish. 💬 Ready to collaborate? Feel free to message me anytime to discuss your project or ask questions—I’ll respond promptly!
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    Project Planning
    Jira
    Dev & IT Project Management
    API Development
    Figma
    Trello
    Project Report
    Web Development
    Project Plans
    Asana
    Agile Software Development
    IT Project Management
    QA Testing
    QA Engineering
    Mobile QA
    Project Management
    Agile Project Management
    RESTful API
    Payment Gateway Integration
  • $40 hourly
    Hi! I'm Anete Barisa, your dedicated partner in driving operational excellence and elevating your business to new heights. As an accomplished Project Manager and CRM Implementation Specialist, I focus on enhancing company operations through cloud-based tools like Monday.com. My Services: 📌 Monday.com Certified Implementation Consultant: As your go-to Monday.com expert, I craft tailored solutions that align with your unique business needs. Whether it's creating dynamic boards, integrating third-party apps, or optimising data visualisation, I guide you in unlocking the full potential of this remarkable platform. 📌 Project Management: With years of experience leading projects, I seamlessly integrate into your company to set up and manage initiatives through to completion. Leveraging cloud-based systems, I ensure projects are delivered efficiently, on time, and aligned with your strategic goals. 📌CRM Mastery & Automation: As a Process Improvement Specialist, I support your sales team in setting up and optimising CRM platforms such as Monday.com, ClickUp, HubSpot, and Zoho. From customised templates to automations, I ensure your CRM becomes a strategic asset. 📌 Business Process Transformation: With or without cloud-based systems, I support your company's processes with a deep-dive discovery programme. This includes documenting As-Is process flows, leading cross-departmental workshops to drive improvements, and crafting Standardised Operational Procedures (SOPs) that fuel efficiency, agility, and innovation. Additional Skills: - Workshop Facilitation: Transform learning into action with tailor-made workshops that empower your teams. I lead engaging sessions designed to ignite growth and innovation. - SOP Creation: Crafting SOPs isn't just a task; it's an art. I specialise in creating clear and actionable Standardised Operational Procedures that streamline operations and ensure consistency. Expertise Snapshot: ✓ 2+ Years as a Freelance Project Manager & Business Consultant ✓ Designed complex custom project management & CRM solutions within Monday.com ✓ Championed Continuous Improvement Initiatives within Startups ✓ Led Teams through new process changes ✓ 3 Years in Operations Management ✓ 6 Years in Customer Service Excellence ✓ Certified Lean Belt & Kaizen Practitioner ✓ Process Analysis & Change Management Guru Based in Europe after living and working in the UK, I bring a global perspective to your business. Fluent in English and Latvian, I seamlessly bridge cultures and drive impactful change. Whether it's refining processes, amplifying CRM potential, or leading cross-departmental workshops, I'm passionate about transforming challenges into triumphs. Let's collaborate to create an efficient, growth-centric, and rewarding journey for your business!
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    Process Integration
    CRM Development
    Process Flow Diagram
    Process Documentation
    Agile Project Management
    Project Management
    Lean Consulting
    Process Optimization
    Business Process Management
    Process Improvement
    Continuous Improvement
  • $50 hourly
    I am an experienced Project and Implementation Manager with proven ability in project methodologies such as Agile and Change Management, skilled in planning and delivering business and technology projects, managing business operations, and improving business processes. With excellent communication, stakeholder management, and relationship-building skills, I successfully deliver value-added initiatives to the company's strategic objectives. Technical Abilities: Project Lifecycle | Project planning | Gantt Chart | Business Analysis | Scrum | Release Management | Business Case | Budget and Forecasting | Requirement Gathering | Data transfer mapping | Implementation | Change Delivery and Communication | Milestone tracking | Risk and Issue Management | Project Status Reporting Systems/Applications: JIRA, Asana, Monday, Notion, Zoho One, Microsoft, and Google workspace
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    CSS
    HTML
    Communication Skills
    Lean Development
    Agile Project Management
    Budget Management
    Budgeting & Forecasting Software
    Scrum
    Business Analysis
    Project Planning
    Change Management
  • $63 hourly
    Multiple skills encompassing a range of creative industries - print/digital. Worked in children's space doing games and apps. Both print and animation. Corporate space doing print and animation.
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    Oil Painting
    Adobe Premiere Pro
    2D Illustration
    2D Animation
    Adobe Animate
    Adobe InDesign
    Adobe Photoshop
    Adobe Illustrator
    Graphic Design
    Figma
    Adobe After Effects
    Microsoft PowerPoint
    Motion Design
  • $45 hourly
    Highly motivated, well-researched, and detail-oriented Master’s graduate with a robust data-driven analytics mindset. Demonstrates proficiency in Rstudio, Power BI, and Microsoft Excel, with extensive experience in data analysis and visualization. Known for being outgoing, positive, and adaptable, I am seeking an analyst role challenge to leverage my expertise and contribute to strategic decision-making and organizational growth.
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    VLOOKUP
    Microsoft Excel
    Dashboard
    Communication Etiquette
    Critical Thinking Skills
    Research & Development
    Business Development
    Marketing Analytics
    Market Analysis
    Business Analysis
    Jira
    RStudio
    Analytical Presentation
  • $20 hourly
    As a Salesforce certified CRM professional, I have successfully optimized workflows and enhanced data integrity, leading to a 30% improvement in operational efficiency. I worked on an end-to-end automation project to transform the case management system resulting in a 50% improvement in case resolution times and boosted customer satisfaction scores by 30%. Tasked with improving Salesforce adoption rates,I designed and implemented user friendly dashboards and automated workflows, increasing adoption by 25% within six months.I translated complex business requirements into actionable insights, achieving a 20% increase in data-driven decision-making accuracy.I collaborated with cross-functional teams to solve real-world business challenges, resulting in a 15% improvement in project turnaround times. I bring excellent analytical and problem-solving skills to optimize business processes.Self-motivated and disciplined, I consistently align strategies with business goals to achieve measurable outcomes and drive success.Multitasking and prioritizing effectively has enabled me to manage complex projects,and troubleshoot issues. I am a quick study ,honest, time conscious and welcoming to challenges as well.
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    Food & Beverage
    English
    Blog Content
    Scheduling
    Content Writing
    Social Media Management
    Scrum
    Business Analysis
    Salesforce
    Data Entry
    Email Communication
    Microsoft Excel
  • $23 hourly
    • Business Analyst with 6+ years’ experience in Business Analysis, Data Analysis, Technical Research, and Requirements Life Cycle Management for Waterfall and Agile Product development. • Scrum Master with extensive experience managing Scrum teams on Software Development initiatives. • Adept at Waterfall, Agile & Hybrid Methodologies for solution delivery in complex high-budget programs • Project Experience: Web & Mobile Development; Cloud Migration; DevOps; Corporate Structuring; Change Management; Business Process Improvement; ERP Implementation (MS Dynamics 365 and SAP). • Proficient with Tools and Technology such as Gitlab, Azure DevOps, Jira, Confluence, Balsamiq, Figma, Visio, MS Office, SAP, Power Query, Power BI, SharePoint, Google Suite, with adaptability to new tools. • Excellent communication skills with the ability to leverage on technical and business acumen to build relationships and collaborate effectively with culturally diverse stakeholders across grade levels. • Analytical thinker with a keen eye for details, exceptional aptitude for learning, multi-tasking, problem-solving, and taking initiatives. Ardent supporter of digital transformation for strategic value delivery.
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    Process Engineering
    Requirement Analysis
    Process Improvement
    Stakeholder Management
    Project Delivery
    Business Analysis
  • $20 hourly
    I'm a software engineer experienced in building responsive websites for small and medium-scale businesses. What distinguishes me is not just my technical proficiency but my dedication to understanding the unique needs of each project. I don't just write code; I architect solutions that align with your business goals. From elegant front-end designs to robust back-end solutions, I specialize in full-stack development and can help you build the required solution your product deserves. Whether you have a clear vision or need guidance in refining your project requirements, I'm here to help. Let's collaborate to turn your ideas into digital masterpieces. Your success is my priority. Skills Snapshot: • Full-Stack Development • Shopify Store Development • Front-End Technologies (e.g., HTML, CSS, ReactJS, NextJS, JavaScript) • Back-End Technologies (e.g., NodeJS, ExpressJS, NestJS) • Database Management (e.g., MongoDB, MySQL, PostgreSQL) • Cloud Architecture (e.g Digital Ocean, AWS) • API Integration Feel free to reach out, and let's embark on this journey of innovation together!
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    REST API
    Software
    Cloud Management
    Cloud Database
    Shopify Apps
    Shopify Development
    SQL
    AWS Amplify
    Docker
    Angular
    Ember.js
    ExpressJS
    Node.js
    React
  • $10 hourly
    I am a results-driven Business Analyst, Project Manager, and Certified Scrum Master with a robust experience in delivering digital transformation, process optimization, and data-driven solutions across diverse industries. I bring expertise in business analysis, process documentation, stakeholder engagement, and end-to-end project management within Agile and Waterfall frameworks. Also, I have diverse skills to help businesses streamline operations, improve efficiency, and achieve their goals. With expertise in data analysis, CRM automation, and market research, I am committed to delivering high-quality results that exceed client expectations. What I Offer: 1. Project Management: Experienced in managing projects from inception to completion, ensuring timely delivery, quality control, and cost-effectiveness. Proficient in using collaboration tools like Trello, Basecamp, and Agile CRM to keep teams aligned and projects on track. I am skilled in facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure efficient project execution. 2. Business Process Documentation, Optimization & SOP Development: Skilled in creating Standard Operating Procedures (SOPs), process flows, and organizational charts using BPMN, UML, and flowcharting tools such as Lucidchart and Visio. I am proficient at conducting gap analyses and implementing process improvements to enhance efficiency and reduce costs. 3. Data Entry & Analysis: Proficient in analyzing and visualizing data with tools like Power BI, Excel, and SQL to support decision-making and uncover actionable insights. 4. Virtual Assistance: Offering comprehensive virtual assistance services, including email management, calendar coordination, and administrative support, to help busy professionals stay organized and focused on their core activities. 5. Market Research & Report Writing: Conducting in-depth market research to identify trends, opportunities, and competitive insights. Delivering well-structured reports that provide valuable information for strategic planning and business development. 6. Flowchart & Organizational Chart Creation: Creating clear, professional flowcharts and organizational charts that help visualize processes, hierarchies, and workflows, facilitating better communication and understanding within teams. 7. Stakeholder Engagement & Requirements Gathering: I have a strong ability to elicit, document, and prioritize requirements through interviews, workshops, and collaborative sessions. and also, skilled in maintaining stakeholder alignment and managing communications to ensure project success. 8. End-to-End Solution Delivery: Experienced in managing UAT, creating user stories, acceptance criteria, and ensuring post-go-live support for seamless project transitions. Tools & Technologies: Collaboration Tools: Trello, Basecamp, Microsoft Teams, Asana, Monday.com Data Analysis & Visualization: Microsoft Excel, Microsoft Power BI, SQL, R CRM Tools: Agile CRM, Salesforce (Beginner), General Software: Microsoft Office Suite (Word, Excel, PowerPoint) Project Management: Jira, Confluence, Basecamp, MS Project, Asana, Azure DevOps Process Design: Lucidchart, Visio, Draw.io, Balsamiq, Figma Skills: Business Process Analysis & Mapping, Change Management, Scrum, Kanban, SDLC Stakeholder Engagement, Project Viability assessment, Gap Analysis, User Acceptance Testing (UAT), Balsamiq, Figma, Visio, Lucidchart, Requirements Gathering and Analysis, Training Preparation, User story writing and Acceptance Criteria, Business Case Development, Jira, Confluence, Use Case Development, Post Go Live Support, Basecamp, Data Mapping and Solution Design, INVEST Principle, MoSCoW prioritization, BPMN, UML, RAIDS Log, Data Analysis, Visualization and Reporting, MS Projects Plan. Certifications: *Professional Scrum Master I (Scrum.org) *Accredited Scrum Master Certification (International Scrum Institute) *Business Analyst Certification (Project Requirement Analyst) *Six Sigma Yellow Belt (SCRUMstudy) *Workflow Specialist Certification (Asana)
    vsuc_fltilesrefresh_TrophyIcon Agile CRM
    Software Development
    Stakeholder Management
    Business Analysis
    Jira
    Data Analysis
    Microsoft Excel
    Basecamp
    Trello
    Flowchart
    Project Management
    Report Writing
    Virtual Assistance
    Data Entry
  • $40 hourly
    I am an experienced Business Analyst with over 7 years professional experience. A strong communicator with experience working on various IT and non-IT projects such as Process reengineering, Digital Transformation, Change Management, Software development, Data Migration, Regulatory and compliance projects. I have experience working in an Agile, Waterfall and Wagile methodologies. My strengths include business Process Modelling, Stakeholder management, translating business needs into technical requirements, workshops Facilitation, documenting requirements, developing business strategies, breaking down epics, and writing good user stories, designing business models and proof of concepts. I am able to stay calm in a pressured environment, being able to drill down to the root cause of issues and coming up with a practical and effective solution, always demonstrating a can-do-attitude and being able to communicate, initiate discussions and negotiate with stakeholders successfully As a Business Analyst Working in an IT consulting company (Airelogic Limted) I have had the opportunity of working in various public sector organisations such as Department of Education, NHS England and Genomic England Laboratories. My duty as a business analyst involves working closely with cross functional team which mostly comprises of a Product Owner, Agile Delivery Manager, UX Designer, User Researchers, Technical Architects, Developers, Project Managers and Software Tester. One of the projects I worked on was implementing Structured Data for Summary Care record API and Presenting this Data in National Care Record Service (NCRS) User Interface. I facilitated workshops, brainstorming sessions and interviews with relevant NHS England Stakeholder to narrow down best option for API Integration by conduction and Option analysis to identify best technical solution to present structured data. Also, I facilitated requirement Validation and refinement sessions with the Technical Architect, Developers and Tester to make sure requirements are clear and well understood by the technical team. In terms of documenting these requirements I leverage on Jira to break down requirements into User stories and Acceptance criteria’s as definition of done. I utilise confluence as a repository for Project related Documents. Using Confluence and Jira promoted collaborative effort as all team members who has access to these tools can add valuable insight to both documentation and requirements when necessary. In one of my recent client project with the Department of Education working on explore education statistics public API project, I was brought in as a business analyst to manage information’s addressed by public user through and earlier user research sessions and translate the respondents responses into Functional and Technical Requirement. My primary goal was to conduct a document analysis and break these information’s down into themes, Epics, Features and User stories & Acceptance Criteria. During one of the fact finding sessions with the statisticians, they all complained of common challenges with data set management, they revealed two major defects. Firstly, inadequate security measures in their current system which has lead to unauthorised access to modification, and deletion of dataset, because almost every statistician in the organisation has access to same function. Secondly, inaccuracies of some data set which mostly leads to data set deletion after publication. After Investigation and root cause analysis, I recommended a process analysis to analyse the Current process of statistician task in terms of publication of public data. With this recommendation we can work out how best we can provide quality public data. I conducted process analysis by conducting interviews with subject matter experts and Observation with statisticians. This provided me with an insight on the AS IS process. I identified Pain points, bottlenecks, Duplicate tasks and lack of data validation rules. I leveraged on BPMN Using Microsoft Visio to map out and document the AS IS and TO BE process. After defining solution I proposed a role based access control feature to be added to the current public API as a measure to restrict management and publishing of data set to specified role within the organisation. This measure potentially protected and improved the quality of data presented to users. I also had the opportunity to lead process improvement initiatives at Preventx Limited, where I worked on streamlining the dispatch system for remote sexual health testing. My ability to gather requirements from multiple stakeholders, combined with my experience in Agile-Scrum, Waterfall, and Wagile methodologies, allowed me to ensure the successful delivery of projects, all while improving customer experience and driving efficiency.
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    Sprint Planning
    Behavior-Driven Development
    User Acceptance Testing
    Agile Software Development
    Data Modeling
    Stakeholder Management
    Wireframe
    Requirement Analysis
    API Integration
    Process Improvement
    Process Modeling
    Product Management
    Scrum
    Product Backlog
  • $65 hourly
    I am a Certified Salesforce Expert (4x Certified) and Agile Business Analyst with over 20 years of experience delivering transformative projects in financial services, Open Banking, and CRM automation. My expertise lies in implementing innovative solutions that streamline processes, enhance compliance, and drive efficiency. What I Bring to the Table: Salesforce Expertise: From configuration to advanced implementations, I’ve successfully automated participant onboarding, integrated third-party tools, and migrated critical systems like JIRA to Salesforce Service Cloud. Agile Methodology: As an AgileBA Practitioner, I excel at collaborating with cross-functional teams, creating user stories, and ensuring timely delivery through efficient sprint planning. Regulatory Compliance: With a Level 6 Diploma in Investment Compliance and extensive experience in KYC/KYB, AML, and PSD2 standards, I help businesses stay compliant while optimising operations. Open Banking Specialist: I’ve led key projects in Open Banking, including onboarding automation and regulatory permissions monitoring, helping participants bring their use cases to market. Key Achievements: Automated regulatory and compliance checks, saving time and reducing errors. Delivered complex CRM implementations, such as migrating systems to Salesforce, with minimal disruption and maximum impact. Enhanced customer onboarding journeys, cutting processing times and improving user experiences. How I Can Help: Whether you're looking to automate workflows, streamline CRM operations, or ensure compliance in the financial sector, I provide tailored solutions that align with your business goals. I specialise in: Salesforce Configuration & Automation Business Process Optimisation Agile Project Management KYC/KYB & Regulatory Compliance Open Banking Implementation Why Work With Me? I pride myself on being detail-oriented, solutions-focused, and a collaborative partner who delivers results. My clients appreciate my ability to translate complex requirements into actionable solutions that enhance efficiency and drive success. Certifications: Salesforce: Administrator, Advanced Administrator, Service Cloud Consultant, Platform App Builder AgileBA Practitioner: APMG International ITIL 4 Foundation Level 6 Diploma in Investment Compliance: CISI Let’s connect to discuss how I can support your next project and add value to your business. If you're ready to enhance your processes, improve compliance, or optimise your CRM, I’d love to help you achieve your goals.
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    Business Analysis
    API
    FinTech Consulting
    FinTech
    Finance
    Salesforce CRM
    Salesforce Lightning
    Salesforce Service Cloud
    Salesforce
    CRM Software
  • $35 hourly
    PERSONAL STATEMENT I am a conscientious and professional individual with extensive experience in a wide range of clinical and administrative roles, I am an efficiently organised individual, whose extensive anesthetic practitioner and lead roles background has enabled me to approach tasks and projects with a precise and thorough approach therefore yielding excellent results over the course of my career. I am able to do various roles ranging from Content Creating Blog writing Project planning Data entry Transcribing Editing Product review and testing Virtual Assistant
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    Writing
    Agile Project Management
    Content Creation
    Content Editing
    Product Review
    General Transcription
    Project Management
    Microsoft Project
    Virtual Assistance
    Data Entry
  • $100 hourly
    Passionate and results-oriented Agile Coach with a rich 18-year background in driving impactful digital and Agile transformations in dynamic settings. Exceptional communicator, adept at fostering key relationships at all levels. Proficient in building, training, and coaching diverse teams, skillfully juggling multiple priorities while instilling a culture of continuous improvement. Recognized as an expert in Agile, Lean, Scrum, Kanban, DevOps, and Scaled Agile Framework solutions. Eager to bring immediate impact from day one. International key note speaker, author and founder of Agile TV.
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    User Stories
    Kanban Board
    Kanban Methodology
    Agile Manufacturing
    Agile Software Development
    Scrum
    Atlassian Confluence
    Jira
    Scaled Agile Framework
    Agile Project Management
  • $5 hourly
    Are you a busy entrepreneur, professional, or small business owner? I am a skilled virtual assistant with 4+ years of experience who is committed to delivering excellent administrative assistance. My goal is to build a lasting professional relationship with you by providing the best possible service and assistance to streamline workflows and boost productivity. I am committed to delivering high-quality work and capable of handling urgent and large projects efficiently, at an affordable price, and within the required timeline. My competencies include: Data Entry Lead Generation Calendar management Email list building, Data Collection, Data cleaning and extraction Virtual Assistant Customer support Administrative Support LinkedIn Lead Generation, CRM Entries, Basic graphic design Personal assistant Product Listing, Online Research, Copy-Paste, PDF Conversation, Google Spreadsheet PowerPoint presentations Tools Canva, Google Workspace, Google Drive, Dropbox, MS 365, Google Calendar, Zoom, Slack, and LinkedIn Why should you hire me?  I am committed to delivering top-quality work. Excellent communication to satisfy the requirements 4+ years of experience Available to work over 70 hours per week. High-speed and reliable internet connection Prompt reply on Upwork   Please reach out to initiate a conversation about your project by clicking the "hire" button. Let me take care of your day-to-day tasks so that you can focus on what you do best.
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    Graphic Design
    Administrative Support
    Customer Support
    Data Collection
    Data Cleaning
    Calendar Management
    Data Entry
    Online Research
    Personal Administration
    PDF Conversion
    Email Management
    Virtual Assistance
    Lead Generation
  • $25 hourly
    defining product strategies, and collaborating with cross-functional teams to deliver successful products. I have demonstrated a strong ability to conduct market research, analyze customer feedback, and identify opportunities for innovation. My strategic thinking and vision have enabled me to define product roadmaps aligned with business goals and customer demands. I excel in prioritizing features and balancing competing interests to deliver maximum value to customers.
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    User Acceptance Testing
    Specifications
    Agile Project Management
    Kanban Methodology
    Product Roadmap
    Scrum
  • $6 hourly
    I bring extensive expertise as a DevOps Engineer and Cloud Architect, showcasing a proven history of crafting, implementing, and overseeing robust, scalable infrastructure solutions. Specializing in AWS, Azure, and Google Cloud, my focus spans automation, CI/CD pipelines, containerization, monitoring, and security. My commitment lies in optimizing system performance, ensuring high availability, and driving continuous enhancements. With adept problem-solving skills and a fervor for cutting-edge technologies, I eagerly tackle intricate challenges to elevate your project's success. Having accumulated 3 years of hands-on experience with Docker, Kubernetes, Puppet, Python, and Ansible, I am a seasoned DevOps professional constantly expanding my horizons. Regular contributions to open-source projects underscore my dedication to the field.
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    GitHub
    Nagios Core
    Jenkins
    Microsoft Azure
    Bash
    Terraform
    Python
    Docker
    Amazon Web Services
    Amazon EC2
    Kubernetes
    Linux System Administration
    Cloud Architecture
    DevOps
  • $25 hourly
    If you're a small business or entrepreneur looking to bring structure, clarity, and momentum to your projects, I’m here to help. As a Freelance Project Manager and Small Business Consultant with a master’s degree in Project Management from the University of Westminster, I specialise in guiding businesses towards efficient project planning and smoother processes, so they can focus on what truly matters. Many businesses struggle with project delays, unclear workflows, or processes that just don’t feel efficient. That’s where I come in. I offer practical solutions that are easy to implement and tailored to your needs—whether it’s creating an actionable project plan, improving workflows, or providing focused strategies to enhance productivity. In every project, I prioritise clear communication, collaboration, and genuine partnership. I understand your goals and work closely with you to ensure that every project aligns with what’s most important to your business. My clients trust me to manage their projects thoughtfully and to help streamline operations in a way that truly adds value. If you’re ready to tackle your next project with a supportive partner by your side, let’s make it happen. Together, we’ll create the structure and strategies that drive success.
    vsuc_fltilesrefresh_TrophyIcon Agile CRM
    Change Management
    Relationship Management
    Sales
    Business Analysis
    Prospect Research
    Marketing Consulting
    Risk Management
    General Transcription
    Data Entry
    Market Research
    Company Research
    Project Management
    Academic Research
    Microsoft Project
  • $20 hourly
    SENIR/LEAD QA ENGINEER An ISEB certified software quality professional with extensive experience, focusing on QA and testing client-server applications. With extensive knowledge and experience of web-based(Mac, & Windows) mobile (IOS and Android) and enterprise application, specifically CRM & CMS. Possesses proven leadership skills and able to mentor, motivate and inspired team members. Demonstrates strong knowledge of all phases of SDLC and an in-depth knowledge of software testing (functional, integration, performance, quality metrics). Proficient in all cycles of test life cycle, from test planning to defect tracking and managing defect lifecycle. Highly experienced in coordinating testing effort, test deliverables, status reporting to management and issue escalation. Has hands-on experience in manual functional and non-functional testing and experience in automation testing. * Technology: C#,Java,VB.NET, ASP.NET. * Database: SQL Server, PostgreSQL, My SQL & Oracle
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    JavaScript
    Cypress
    Selenium WebDriver
    Selenium
    Jira
    .NET Framework
    .NET Core
    Java
    Cloud Application
    C#
    QA Automation
    SQL
    Software QA
  • $20 hourly
    I am a simple individual and I leverage a unique blend of technical expertise, business acumen, analytical skills, and communication abilities to optimize customer relationship management and drive organizational growth. I am a highly skilled and adaptable Agile Business Analyst with a proven track record of delivering successful projects in fast-paced, collaborative environments. I am committed to promoting business agility and fostering continuous improvement through effective analysis, communication, and stakeholder engagement. I am seeking a challenging role where I can utilize my expertise in agile methodologies, business analysis techniques, and project management to contribute to organizational success.
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    Customer Insight Analysis
    Customer Experience Research
    Customer Acquisition Strategy
    Time Management
    Agile Project Management
    Product Knowledge
    Market Research
    Communication Skills
    Customer Care
    Microsoft Project
    Company Research
    Virtual Assistance
    Academic Research
    Project Management
  • $5 hourly
    I'm Rita- an enthusiastic, dedicated, adaptable and goal-driven person with over 6 years of experience spanning sales, customer experience, virtual assistance, data entry and business analysis. My expertise spans diverse industries including Fintech, Banking, Insurance, Aerospace and the health sector. I am committed to delivering and enhancing exceptional service, achieving operational excellence, and driving positive change. WHY CHOOSE ME I prioritize understanding your business needs and goals, tailoring my services to achieve them and delivering value. SERVICES I OFFER Business Analysis for process optimization Business Process Modeling Requirement Elicitation Process Mapping and engineering Requirement Traceability Customer Support and relationship Management Sales Virtual Assistant Support Email Manangement Administrative support Travel Arrangement Data Entry Calendar and Schedule Management File Management and Organisation Lead Generation Data Analysis Testing Tools and software Microsoft Office(Word, Excel, powerpoint)/Google Doc/Google Workspace Confluence Jira Visio/LucidChart/Draw.io Balsamiq Trello Asana Zoho Canva Monday.com Zendesk MS Teams
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    Business Analysis
    Project Management
    Scheduling
    Virtual Assistance
    Calendar Management
    Administrative Support
    Email Support
    Requirement Management
    Requirement Analysis
    Sales Call
    Lead Generation
    Community Management
    Technical Support
    Customer Service
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