Hire the best AliExpress Specialists in Manila, PH

Check out AliExpress Specialists in Manila, PH with the skills you need for your next job.
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Rating is 4.6 out of 5.
4.6/5
based on 364 client reviews
  • $15 hourly
    Professional Background: - Over a decade of results-driven leadership in the Business Process Outsourcing (BPO) industry. - Specialized focus on the dynamic e-commerce sector for the past six years. Customer Service Expertise: - Started as a customer service agent, mastering diverse inquiries through email, chat, phone, and social media platforms. - Consistently prioritized delivering exceptional customer experiences, ensuring satisfaction at every touchpoint. Career Advancement: - Progressed from agent to team leader, taking on more significant responsibilities. - Safeguarded brand reputation and revenue while nurturing and developing team members. Senior Customer Service Manager Role: - Analyzed and optimized existing processes to enhance operational efficiency. - Drove sales growth and improved Net Promoter Score (NPS) and Customer Satisfaction (CSAT) metrics. - Successfully managed refund procedures, increasing Conversion Rate (CVR) and boosting product ratings. - In charge of shipping and order management, ensuring seamless logistics operations. This includes close collaboration with fulfillment and supply chain teams to anticipate stock availability and develop strategic communication plans for customers potentially affected by stock shortages. - Played a key role in analyzing the shipping experience, devising strategies to continually improve delivery efficiency and customer satisfaction in this area. Communication and Engagement: - Utilized Klaviyo for effective communication with customers, enhancing engagement and brand loyalty. - Oversaw reviews publishing and moderation, actively managing the online reputation of the company. Customer Feedback Analysis: - Analyzed customer reviews, NPS scores, and product ratings to derive actionable insights. - Formulated strategies based on feedback to continually enhance the customer experience. Initiatives and Achievements: - Spearheaded transformative initiatives such as implementing bot automation for streamlined customer interactions. - Expertly managed chargeback disputes and identified trends in returns through data analysis. Process Optimization and Project Management: - Created and implemented efficient processes, testing proposals for effectiveness. - Monitored success metrics and Key Performance Indicators (KPIs) using tools like Asana for seamless project execution. Team Development: - Provided mentorship, guidance, and support to foster an environment conducive to team members' growth. - Witnessed individual success and professional growth, a rewarding aspect of leadership.
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    Microsoft PowerPoint
    Microsoft Outlook
    Tableau
    Ada
    PayPal
    Stripe
    Amazon
    Oberlo
    Google Sheets
    UserTesting
    Microsoft Excel
    Asana
    Sprout Social
    Google Docs
    Zendesk
  • $8 hourly
    I have a total of 17 years working experience in Virtual Assistance, Human Resource, Customer Service and Technical Support on both office and home based setting. I started my recruitment career 7 years ago in one of the biggest BPO company in the Philippines, handling end to end recruitment for Customer Service Representatives and Technical Support Representatives including corporate positions like Trainers, Learning and Development Managers, etc. Prior to working in recruitment, I was a Customer/Technical Support Representative for a year. I have also been in two of the most respected banks in the Philippines for 3 solid years. My last work experience was with a Real Estate company in Australia as a Virtual Assistant for 1 year and 5 months. I handled mostly administrative tasks such as Research Specific sites and perform property searches. Collects and input data accurately on excel file, Email management, email marketing, and data entry I am resilient, hardworking and have good people skills. I can work independently and can help your business. I am eager to learn and work hard to improve my knowledge and skills. Recruitment Skills: • End-to-end recruitment • Interviewing • Creating Job Description • Sourcing • LinkedIn Recruitment • Creating job post content • Calendar Management • Creating Database/Managing applicant tracking systems Additional Tools that I know how to use: • Canva • Office 365 • Google Docs, Forms and Sheets • MS Office (Excel, Word, PowerPoint) • Constant Contact • Dropbox
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    Recruiting
    eBay Listing
    LinkedIn
    ZIK-Analytics
    Firefish Software
    Email Communication
    Data Entry
    Google Docs
    Microsoft Excel
  • $10 hourly
    I am self-driven, dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. Mostly, I am goal-oriented. I have a proactive and dynamic approach to work and getting things done. I am determined and decisive. I identify and develop opportunities. I am flexible and versatile and I can adapt well from different areas of the role.
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    Google Docs
    Adobe Photoshop
    Product Management
    Adobe Illustrator
    Graphic Design
    Order Fulfillment
    Amazon Seller Central
    Product Research
    Product Sourcing
    Inventory Management
    Shopify
  • $6 hourly
    An experienced Shopify Product Lister and a savvy Virtual Assistant that is highly adaptable with a strong drive to deliver results that surpasses expectations. -Uploads products manually in Shopify or via Oberlo to Shopify - Searches for suppliers in eSources, Ali Express and Alibaba -Creates product descriptions - Analyzes profit performance of products and evaluate profitability trends - Analyzes current market trends to choose winning items -Responds to customer inquiries using lonos and reamaze -Basic photo and video editing
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    Shopify
    Product Description
    Canva
    Google
    Ecommerce
    Product Features
    Google Workspace
    Editing & Proofreading
    Product Development
    Shopify Templates
    Final Cut Pro
    Adobe Photoshop
    Video Editing
  • $4 hourly
    Detail oriented with 7 years of experience in eCommerce and Dropshipping. Specialized in order fulfillment and fraud analyst. Adaptable, attentive and easy learner What can I do for you? - Order fulfillment - Proficient in Shopify and Clickfunnel - Fraud Analyst (Stripe API) - Photo editing using Canva/Photoshop - Product research - Data entry - Proficient in spreadsheet and MS Excel - Email support - Social media moderator - Facebook Ads (Basic knowledge)
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    Stripe API
    Order Processing
    Order Fulfillment
    Alibaba
    Dropshipping
    Virtual Assistance
    Ecommerce
    Shopify
    ClickFunnels
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