Hire the best Answered Tickets Freelancers in Caloocan City, PH
Check out Answered Tickets Freelancers in Caloocan City, PH with the skills you need for your next job.
- $10 hourly
- 4.8/5
- (12 jobs)
My name is Rosalinda Tabianan, but you can call me Rose. I have over 11 years of experience in customer service, including 3 years as a customer service representative at a call center in the Philippines and 11 years on Upwork. During my time in the call center, I was trained to handle seven different queues within the same campaign, demonstrating my ability to manage multiple tasks efficiently. In addition to my customer service experience, I also gained valuable back-office and data entry skills. I was trained to perform various back-office tasks when there was a shortage of manpower in that department, which further broadened my skill set. Over my three years as a call center agent, I developed and enhanced key skills such as communication, multitasking, typing, problem-solving, and call handling. I am a fast learner, easy to work with, and a strong team player, consistently striving to contribute positively to the success of the team and the organization.
Answered Tickets
Order ProcessingOnline Chat SupportPhone SupportEmail SupportCommunication EtiquetteVirtual AssistanceAnswered TicketProduct KnowledgeOberloCustomer ServiceSocial Media MarketingEmail CommunicationProduct Listings - $15 hourly
- 0.0/5
- (5 jobs)
Give me your problem and I will fix it for you. Are you looking for a trustworthy and reliable assistant who can do honest work with you with high professionalism and transparent communication? Hi! I'm Creselli and I've had more than 11 years of full-time employment in various customer-facing, over-the-phone, email, and chat support roles that specialized in product subscription, telecommunications, and healthcare campaigns. I loved working as a Customer Support Specialist. I like assisting clients and providing solutions to their problems because it gives me a sense of fulfillment. I was paid for the results I give, not the hours. Your projects are important, so you want every member of your team, including freelancers, to be able to think critically and to provide their feedback freely and out-of-the-box ideas to improve any part of the business. I can help get you organized, manage your schedule, and handle any administrative tasks you need! Services offered: ✅ Remote Administrative Assistance ✅ Data Entry done right, word processing, email management, calendar management, transcription ✅ Customer Service, Technical Support Fields of Expertise: ☑️ 10+ years in Customer Service ☑️ Proficient English and Communication skills; Active Listening ☑️ Phone - Inbound, Outbound Call-handling ☑️ Healthcare Professional ☑️ Sales Specialist ☑️ A-Player that can provide 5-Star ⭐ Customer Satisfaction ☑️ Multitasker with Efficient Time Management; able to juggle multiple priorities, meet tight deadlines, and reaching KPI's without compromising quality and accuracy ☑️ Management and Soft skills ☑️ Admin/Virtual Assistant Tools used: 🔘 Zendesk 🔘 Manychat 🔘 Intercom 🔘 LinkedIn 🔘 Five9 🔘 Zoom 🔘 Google Docs, Sheets 🔘 Slack 🔘 Skype 🔘 Ringcentral 🔘 Gladly If you like what you see or if you feel like we're a fit, feel free to reach out and connect.
Answered Tickets
Administrative SupportManyChatCustomer Support PluginTechnical SupportPhone SupportOnline Chat SupportEmail SupportZendeskAnswered TicketMicrosoft Office - $15 hourly
- 5.0/5
- (11 jobs)
𝙉𝙚𝙚𝙙 𝙖 𝙋𝙍𝙊 𝙩𝙝𝙖𝙣 𝙘𝙖𝙣 𝙝𝙞𝙩 𝙩𝙝𝙚 𝙜𝙧𝙤𝙪𝙣𝙙 𝙧𝙪𝙣𝙣𝙞𝙣𝙜? Let me show you why your search stops here - WITH ME. Here are a few, among other things, or stuff I have rich experience with, that I will surely make your business grow efficiently, effectively, and successfully! My Expertise ⚡Cleaning Business General Admin Task ⚡Phone Support (Inbound, Outbound, Cold Calling) ⚡Email Support & Live Chat ⚡Sales (Upselling, Marketing) ⚡General Administrative Task ⚡Cleaning Business Appointment Setting ⚡Solar, Insurance, and Real Estate Closer Apps and Tools ⚡Excel ⚡Powerpoint ⚡Microsoft Word ⚡CRM ⚡SalesForce ⚡Asana ⚡Chiirp ⚡Go HighLevel ⚡Go Solo ⚡Maidily ⚡ModernMaids ⚡House Call Pro ⚡Responsibid ⚡Jobber ⚡Trello ⚡ClickUps ⚡CallTools Dialer ⚡MoJo ⚡RingCentral ⚡PhoneBurner ⚡XenCall ⚡Call Rail ⚡3CX ⚡Genesys ⚡MailChimp ⚡Slack ⚡Discord ⚡Reamaze ⚡Shopify I can say I'm your Virtually Complete Person for your business. So Yeah! Let's start chatting now to GROW your business 😉.
Answered Tickets
Email SupportCalendar ManagementEmail ManagementEmail CommunicationAnswered TicketPersonal AdministrationPhone CommunicationTask CoordinationCustomer SupportVirtual AssistanceCustomer ServiceAdministrative SupportEcommerce SupportOnline Chat SupportSocial Media Management - $5 hourly
- 4.8/5
- (14 jobs)
Whatever goals I set, I ensure to complete them within the stipulated time. I am a hardworking, dedicated and productive service provider that can be an asset to your team. As an E-commerce Virtual Assistant, I strive to deliver top quality work to all my clients. Over the years, I have developed my skills as Customer Support, Facebook Moderator, Product Lister, Data entry and Order Fulfiller. In my years of experience, I have solved basic and complex issues, followed up with customers, provided profitable products with professional title, descriptions, and image, and been able to order 100-300 per day, submitted reports, updates and all while staying accurate and organized. I enjoy helping business grow and will make sure that I complete every position successfully.
Answered Tickets
DropshippingAdministrative SupportAnswered TicketShopifyDropified AppEmail SupportLead GenerationMultiple Email Account ManagementZendeskSocial Media MarketingEmail CommunicationMicrosoft Office - $5 hourly
- 0.0/5
- (0 jobs)
Strengths and Skills Customer Service Expertise: I excel in quickly and effectively addressing customer inquiries, ensuring that their needs are met promptly and accurately. My ability to communicate clearly and provide solutions has been a key factor in my success. Technical Support Proficiency: With extensive experience in technical support, I have developed strong problem-solving skills. I am adept at troubleshooting a wide range of technical issues, from internet connectivity problems to account recovery and password amendments. Project Management: I have successfully participated in special projects, such as making outbound calls for guest notifications at Royal Caribbean International. This demonstrates my ability to manage tasks that require attention to detail and strong organizational skills. Data Management: My experience with administrative tasks, including data monitoring using spreadsheets, has equipped me with the ability to handle data efficiently and accurately. This skill is crucial for maintaining organized records and supporting decision-making processes. Adaptability: Working across different lines of business and in various roles has made me adaptable to new challenges and environments. I quickly learn new systems and processes, allowing me to perform effectively in any role. Consistent Performance: I have been recognized as a top performer in my roles, particularly during my time at Acquire BPO, where I maintained high performance for nearly eight months. This achievement reflects my dedication to excellence and my ability to consistently meet and exceed expectations. Highlighted Projects and Accomplishments Special Projects at Royal Caribbean International: Successfully managed outbound calls to guests who won free cruises and provided updates on itinerary changes, demonstrating my ability to handle high-impact tasks and communicate effectively with customers. Top Performer at Acquire BPO: Achieved top performer status for nearly eight months by providing exceptional email support for account issues and performing administrative tasks with precision. Concierge Team at Telstra Fairview Terraces Supersite: As a member of the Concierge team, I played a key role in resolving all customer issues in a single call, showcasing my expertise in providing comprehensive support and enhancing customer satisfaction.
Answered Tickets
Answered TicketAdministrative SupportBooking ServicesEmail SupportZendeskTechnical SupportCustomer ServiceCommunicationsProduct ListingsSchedulingVirtual AssistanceData EntryStaffing Needs - $30 hourly
- 0.0/5
- (2 jobs)
💡 16 Personalities Test Result: Assertive Protagonist (ENFJ-A) We can work if you need someone who is obsessed over making other people's lives easier. With my 7 years of experience in the Business Process Outsourcing industry, I have been exposed with a lot of administrative tasks and even promote good relationship to my customers and my clients. Here's more of the things I could offer to bring success to you and bring smile to your clients. ✅Handling communication through mutiple channels ✅Capability of responding to email within perfect SLA. ✅Organize Calendar, make appointments, order creation with 100% accuracy ✅Can work in a team and step up when needed ✅Expert on de-escalating upset customers. I have utilized tools like: 👨💻Salesforce 👨💻Zendesk 👨💻Zohodesk 👨💻Helpscout 👨💻Ring Central 👨💻Clicksend 👨💻Gsuite (Google workplace) 👨💻Notion 👨💻Asana 👨💻Airtable 👨💻Stripe 👨💻Paypal 👨💻Shipstation 👨💻Slack 👨💻Trustpilot 👨💻Kajabi 👨💻Wufoo 👨💻Docusign 👨💻Thrivecart I am an easy to work with person and competent virtual assistant, you might probably want to keep me for a long term.
Answered Tickets
ShopifyDigital MarketingZendeskStartup CompanyFinance & AccountingAnswered TicketTicketing SystemCommunication EtiquetteCustomer SatisfactionEmail CommunicationCustomer ServiceCustomer SupportOnline Chat SupportEmail Support - $75 hourly
- 0.0/5
- (0 jobs)
Experienced Assistant Teacher | Typing & Encoding Specialist I’m a dedicated assistant teacher with years of experience in both education and administrative support. I help streamline tasks, improve productivity, and deliver high-quality results in every project I take on. From classroom assistance to online business management, I’m ready to support your goals with excellence. • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) • Fast and accurate typing & encoding (60+ WPM with 99% accuracy) • Experienced in handling e-commerce platforms (Shopify, Lazada, Shopee, etc.) • Skilled in writing educational materials, emails, reports, and more • Flexible, detail-oriented, and committed to meeting deadlines • Strong communication and organizational skills I take pride in delivering work that’s not only efficient, but also aligned with your expectations. Let’s collaborate and get things done the right way—on time and with care.
Answered Tickets
Content WritingWritingProofreadingAcademic EditingQuestion AnsweringAnswered TicketBook WritingWriting CritiqueEditing & ProofreadingCopy & PasteTypingTeaching English - $10 hourly
- 4.0/5
- (3 jobs)
Hello, my name is Aldrin, and I have 10 years of experience in the BPO industry. As a Filipino professional, I have worked on various campaigns as a sales representative, billing specialist, and customer service agent. These roles have strengthened my ability to handle diverse challenges and complete tasks efficiently. My background has also equipped me to manage stress effectively. While I am new to this specific line of work, I am eager to learn and establish long-term relationships with my clients. I have always prioritized building strong connections to help them achieve their goals. - ADP workforcenow - Payroll Specialist - Help Desk/Ticket Support - Live Chat Support - Email Support - Inbound Phone Support - Outbound Phone Support - Billing Specialist - Technical Support Tier 1 - Social Customer Support - Back Office - Data Entry - Product Reseach - Convert PDF to word
Answered Tickets
Online Chat SupportEmail SupportInbound InquiryEmail MarketingCustomer ServiceTechnical SupportCustomer SupportWordPressAnswered TicketGeneral TranscriptionCustomer SatisfactionEmail CommunicationData Entry - $4 hourly
- 0.0/5
- (0 jobs)
EXPERTISE: Online Researcher Data Entry Google Spreadsheet Excel Typing Copy Writing Manual Research Product return handling Order fulfillment Purchasing Drop Shipping Shopify Amazon Language : English, Filipino OBJECTIVES: To seek for an opportunity that will enhance my knowledge and maximize my skills especially in the field of Virtual Assistant and to build a long-term career in my profession with opportunities for career growth. I am seeking a competitive and challenging environment where I can serve your organization and establish a career for myself. Interested in improving efficiency on assigned tasks.
Answered Tickets
AmazonShopifyTime ManagementAnswered TicketOnline Store CustomizationProduct ReviewOnline Store Bug FixOrder FulfillmentProduct TitleProduct ResearchCustomer Support PluginTypingPurchasing ManagementData Entry Want to browse more freelancers?
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