Hire the best Answered Tickets Freelancers in Cebu City, PH

Check out Answered Tickets Freelancers in Cebu City, PH with the skills you need for your next job.
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based on 2,191 client reviews
  • $10 hourly
    Adaptable, open-minded, analytical health care representative expert with three years of experience and seven years in total exposure to customer care specialists who is eager to join a respectable, and prestigious company. Certified customer care representative with advanced knowledge of health care plan policies, benefits, claims, eligibility, and resolving billing discrepancies. Detail-oriented with exceptional organization and communication skills with the drive to exceed expectations on every assignment.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Personal Administration
    Social Media Marketing Plan
    Data Entry
    Customer Satisfaction
    Email Communication
    Client Management
    Answered Ticket
    Customer Support
    Data Collection
    Customer Service
    Product Knowledge
    Medical Transcription
    Phone Support
    Online Chat Support
  • $7 hourly
    Create an A-M-A-Z-I-N-G experience! My name is Lovelyn, I have 4 years of experience in Customer Service, 2 years in Sales, and two years in providing administrative support to busy professionals, entrepreneurs, and small business owners. My expertise includes assisting customers/clients (phone, email, chat), appointment setting, e-commerce support, dispatch, admin and data entry, and social media management. I am proficient in Microsoft Office Suite, Google Suite, project management or system tools, CRM and Salesforce, and communication tools such as Zoom and Skype. Gchat and Slack. I am a highly organized, detail-oriented, and proactive professional who can work independently or as part of a team. I have excellent communication skills. I am comfortable working with clients from different industries and backgrounds. I understand the importance of confidentiality and professionalism, and I am committed to providing high-quality services that meet or exceed your expectations. I look forward to the opportunity to discuss how I can support your business and help you achieve your goals!
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Social Media Content Creation
    Transaction Data Entry
    Professional Experience
    Order Fulfillment
    Communication Etiquette
    Customer Relationship Management
    Data Entry
    Customer Satisfaction
    Time Management
    Answered Ticket
    Customer Support
    Zendesk
    Social Media Management
    Email Support
    Order Tracking
  • $6 hourly
    A highly enthusiastic individual looking for a job where I can grow professionally and personally. I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities. I love working and I want to be productive.
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    Customer Support
    Technical Support
    Customer Service
    Answered Ticket
    Phone Support
  • $8 hourly
    Looking for an 𝑬𝑿𝑷𝑬𝑹𝑰𝑬𝑵𝑪𝑬𝑫 𝑻𝑨𝑳𝑬𝑵𝑻 with whom to establish a long-lasting working partnership? ⚡💻Technical Competence with a Dependable Internet Connection 💸💰 Cost-Effective & Tech-Savvy 🧬🕒Adaptability and Accessibility 🎭🏛️Cultural Understanding Typically, clients enlist my services for these tasks 👇🏻👇🏻👇🏻 💥𝙈𝙖𝙨𝙩𝙚𝙧 𝙤𝙛 𝙉𝙪𝙢𝙚𝙧𝙤𝙪𝙨 𝙏𝙧𝙖𝙙𝙚𝙨, 𝙀𝙭𝙘𝙚𝙡𝙡𝙞𝙣𝙜 𝙒𝙝𝙚𝙧𝙚𝙫𝙚𝙧 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚 𝙄𝙨 𝙀𝙨𝙨𝙚𝙣𝙩𝙞𝙖𝙡 Customers rely on me with a diverse range of responsibilities, confident in my ability to proficiently handle a wide spectrum of administrative tasks. These tasks include email management, research, and scheduling, all of which contribute to offering comprehensive business support 🔥𝘿𝙖𝙩𝙖 𝙀𝙣𝙩𝙧𝙮 I'm a pro at entering and organizing data. Your business info will be in tip-top shape! 🔥𝙀𝙢𝙖𝙞𝙡 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Say goodbye to inbox chaos. I'll keep your emails organized and respond promptly. 🔥𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Your schedule is my priority. I'll make sure you're never double-booked. 🔥𝘿𝙤𝙘𝙪𝙢𝙚𝙣𝙩 𝙋𝙧𝙚𝙥𝙖𝙧𝙖𝙩𝙞𝙤𝙣 Need polished documents and presentations? I've got you covered. 🔥𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 I'll handle customer inquiries and issues, ensuring happy customers. *wink* 🔥𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Want a strong online presence? I can manage your social media, engage your audience, and help you grow your online following. 🔥𝑳𝒆𝒂𝒅 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 Let me find and nurture potential leads to turn them into valuable clients. 🔥𝑬𝒙𝒕𝒆𝒏𝒔𝒊𝒗𝒆 𝑹𝒆𝒔𝒆𝒂𝒓𝒄𝒉 I'm a research whiz. I'll dig up valuable insights for your business strategies. 🔥𝑴𝒖𝒍𝒕𝒊𝒕𝒂𝒔𝒌𝒊𝒏𝒈 I thrive on handling multiple tasks at once. No need to worry about juggling priorities. In a nutshell, I'm the adaptable freelancer who can enhance your business's effectiveness. Let's have a conversation to explore how I can simplify your work life! Ready to kick things off? Only three quick steps to go! 👉Shoot me a message on Upwork. 👉Hit that green "schedule" button. 👉Pick a 15-minute slot, and I'll lock it in for you.
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    Data Analytics & Visualization Software
    Data Collection
    Phone Communication
    RingCentral Glip
    Technical Support
    Helpdesk
    Communication Etiquette
    Answered Ticket
    Product Knowledge
    Order Tracking
    Order Processing
    Online Chat Support
    Phone Support
    Email Support
    Help Scout
  • $6 hourly
    Hello, my name is Shaira! If you are looking for an Influencer Marketing Researcher/Zendesk/Crisp specialist who can deliver a premium quality of service, search no more because I am here to help you with your project needs. I can assure you that I possess enough knowledge and skills that will precisely contribute to the betterment of your company. Besides, I always love to learn new things associated with it when it is possible. For your reference, here’s the summary of my skills and experiences: 1. Influencer Outreach - Looking for an Influencer with 100k followers up - Higher engagement rate - Deals to promote the product in Instagram story and page 2. Zendesk Specialist via ticketing - Handling Customer Complaints - Customer Queries - Tracking Customer's Order - Rebate and refund 3. Crisp via email ( Pet product ) - Answer product question - Tracking customer's orders on Shopify - Handling customers complaints - Process gift offer
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Online Chat Support
    Customer Satisfaction
    Order Tracking
    Multitasking
    Shopify
    Zendesk
    Email Support
    Answered Ticket
    Customer Support
    Customer Service
    Email Communication
    Influencer Marketing
    Facebook
    Instagram
  • $13 hourly
    *** 13+ years of customer service experience *** ◙ Proficient in Zendesk and Shopify ◙ Live chat, email, and support tickets ◙ A self-starter with a proven track record of reliability, and dedicated to helping customers resolve their issues efficiently while building high-quality professional relationships. Having worked for companies in a dynamic environment, I am no stranger to handling a large volume of customer contacts. In addition to my technical skills, I possess strong communication and excellent problem-solving skills, which allow me to work effectively with customers and team members alike. I am always looking for opportunities to learn and grow, and I am confident that I can provide valuable support to your business. ✅ General admin tasks ✅ Team management ✅ Google Workspace ✅ CRM ✅ Slack ✅ Jira ✅ KPIs and metrics ✅ Zendesk ✅ Freshdesk ✅ Shopify ✅ Social Media Management ✅ Skubana / Extensiv ✅ Whiplash ✅ Return Rabbit ✅ Loop ✅ Global-e ✅ Klaviyo ✅ Order processing and fulfillment, order tracking ✅ CMS (Content Management System) ✅ E-commerce & SaaS ✅ MS Office ✅ Client retention ✅ Billing and payment issues ✅ Real estate due diligence ✅ Technical troubleshooting (internet, laptop/desktop, printers) ✅ Travel specialist (flight and hotel reservations)
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    Shopify
    SaaS
    Email Etiquette
    Product Knowledge
    Answered Ticket
    Ticketing System
    Email Communication
    Administrative Support
    Customer Service
    Customer Support
    Online Chat Support
    Ecommerce Support
    Freshdesk
    Zendesk
    Email Support
  • $8 hourly
    • I have over 10 years of customer service experience mainly as an email/chat support representative. • Proficient in communication & admin tools such as Zendesk, Intercom, Shopify, WordPress basic inventory management, Google apps, Microsoft Apps, and many other CRM/admin tools. • Other skills include: 1. Social media marketing - includes forum posting & campaign management on popular forum and social media sites such as reddit, bitcointalk.org, facebook.com, twitter.com, etc. 3. Intermediate knowledge in Stock and Forex trading.
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    Online Chat Support
    Zendesk
    Order Tracking
    Answered Ticket
    Microsoft Excel
    Customer Satisfaction
    Administrative Support
    Microsoft Office
    Customer Service
    Interpersonal Skills
    Forum Posting
  • $10 hourly
    You're Go Getter Customer Service Representative. I always believe that Attitude towards work comes first prior to Skills. I'm an individual with Broad Background in Customer Service. OBJECTIVE: To provide the best customer service experience. SKILLS / ABILITIES: Excellent English Communication Skills (Verbal and Written) Excellent Cold Caller Excellent in Email Communication Excellent Dispatcher Skills Excellent Telephone Banker Excellent Sales Representative Excellent Listening Skills Excellent Quality Assurance Specialist (Auditing Calls and records) Nursing Skills (Nurse by profession) Platform Expertise: Ring Central Salesforce Google Docs Trello Gmail Outlook Dr.Chrono Have a great day ahead of you! And thank you for visiting my profile
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    Microsoft Office
    Google
    Customer Service
    Partnership Development
    Market Research
    Answered Ticket
    Email Etiquette
    Receptionist Skills
    Email Communication
    Order Tracking
    Real Estate
    Online Chat Support
  • $10 hourly
    Need an EXPERIENCED VIRTUAL ASSISTANT for the long term? 💰💼 Cost-Effective & Tech-Savvy ⏱️🛡 Time Zone & Data Security ⚡👨🏻‍💻 The Rockstar Virtual Assistant you need Your time is precious so I made a quick list of the things I can help you with.👇👇👇 🔥 Jack-of-all-trades -- providing utmost support wherever it’s needed most * Clients let me handle a wide array of tasks, including but not limited to managing emails, travel correspondence, data entry, researching, managing social media accounts, customer service, basic graphic design, and even content creation 🔥 Travel Coordination * From itinerary planning to booking accommodations and transportation, I'll handle all aspects of your travel arrangements, leaving you free to concentrate on your business objectives. 🔥 Email Management * Say goodbye to inbox overload! I'm proficient in managing email correspondence, prioritizing messages, and drafting responses on your behalf, ensuring timely communication and follow-up. 🔥 Customer Service Extraordinaire * My goal is always to put a smile on your customer’s face, and I’ll move mountains to make that happen. *wink* 🔥 Document organization? * This pro’s got you covered! Expect your company files to handled like a librarian in a library - everything in its place and easy to find — from Email Management to your cloud files. 🔥 Seamless data entry and calendar management * May sound dull, but not to this PRO. I crunch numbers and tame calendars with a surprising schedule organization. 🔥 Social Media Management & Moderation * Boost your reputation by attentively addressing and moderating your customers’ comments and messages on social media. I’ll put a human face on your brand, making customers more likely to relate to and trust you. Told you I'm the 🏆 rockstar virtual assistant you need. *wink* 🟢 Sounds like what you need? 👇👇👇 3 quick steps: 1️⃣ Send me an Upwork message 2️⃣ Click the green Schedule Meeting button 3️⃣ Choose one for 15 minutes and I'll confirm a timeslot So yeah, let's talk about how to make your life easier? 😊
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    Shopify
    Customer Satisfaction
    Answered Ticket
    Order Fulfillment
    Social Media Management
    Administrative Support
    Personal Administration
    Real Estate Virtual Assistance
    Ecommerce Support
    Customer Engagement
    Customer Service
    Executive Support
    Virtual Assistance
    Email Communication
    Data Entry
  • $8 hourly
    I am looking for a suitable job that will challenge, strengthen and enhance the nature of my current role which is being a customer service specialist / Virtual Assistant. I am aiming to excel in this field with hard work perseverance and dedication and help the organization meet its goals and be a part of its success.
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    Online Chat Support
    Communication Etiquette
    Product Knowledge
    Sales
    Telemarketing
    HubSpot
    Customer Support
    Email Support
    Administrative Support
    Answered Ticket
    Accounting Basics
    Customer Service
  • $8 hourly
    👋 Are you looking for a real, professional customer support specialist? I tell you, your search ends with me! (Wink) 💼 Professional Background: I bring over six years of expertise in handling B2B or B2C campaigns, where I've successfully managed diverse accounts and various lines of business. Additionally, I have experience in dropshipping and Print-On-Demand, where I have successfully helped merchants with store set-up, integration, product listing, mock-up creation, account management, billing disputes, refund/return and tracking orders on a print-on-demand platform. 🚀 Services I Offer: ✨ Customer Service: Your customers deserve the best; from order processing to resolve any issues, I'm an expert in it! Tools: Zendesk Asana Intercom Five9 Opus Hubspot 💻 Technical Support: Troubleshooting software, mobile apps, or printers? I got you! Tools: LMI Team Viewer Dealer Central VDI Portal Active Directory Service Now Outlook Connect CDK Splunk Cisco Unity Connection Admin 📨 Email Management: Let me handle your inbox while you focus on growing your business. Tools: Gmail Microsoft Outlook Mailchimp Zoho Mail Order Management Tools: OMS POST WMS RENT E-COMMERCE PLATFORMS: Shopify eBay Etsy Amazon API WooCommerce Prestashop Printify pop-up store 💬 Live Chat Expert: Simultaneously responding to customers? Stress-free with my assistance! Tools: LiveEngage 📄 Data Entry: I meticulously handled data entry tasks, so you don't have to. Tools: Excel Google Sheet Zoho Forms 🎨 Graphic Design: Need design magic? I'm your Canva Pro! Tools: Canva 📝 Blogging and Writing: Words that are not sugar-coated but pack a punch! Tools: Grammarly ChatGPT Quillbot Google Analytics Wordpress Blogspot Other ticketing tools: JIRA KIBANA POSTMAN INSPECT Other communication tools: Zoom Slack   Let's connect!
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    Account Management
    Customer Service
    Answered Ticket
    Print-on-Demand
    Ticketing System
    Product Knowledge
    Order Management
    Email Management
    Ecommerce Store Setup
    Ecommerce Support
    Email Support
    Customer Support
    Etsy
    Shopify
    Online Chat Support
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