Hire the best Answered Tickets Freelancers in Cebu City, PH
Check out Answered Tickets Freelancers in Cebu City, PH with the skills you need for your next job.
- $9 hourly
- 5.0/5
- (13 jobs)
I've provided excellent customer service to my customers and provided my employers with the satisfaction of my work. I am experienced in being a Customer Support, Virtual Assistant, Article Writing, and Basic Data Entry. I am well-versed in removing product backgrounds and creating carousel posts on Facebook. I have excellent organizational skills and can work with minimal supervision. Background with Facebook Ads and Social Media Engagement and Management. Also Experienced with these tools/apps: Facebook, Instagram, Tiktok Snapchat, LinkedIn ZOOM, LARK, SLACK MS Office Tools, Google Docs, and Spreadsheets CANVA, LIGHTROOM Zendesk I am honest, trustworthy, and reliable. I want to work with someone who has the same values as mine.Answered Tickets
Social Media EngagementCustomer ServiceEmail CommunicationTypingCustomer SupportAnswered TicketOrder EntryEmail SupportOrder ProcessingSocial Media ManagementOnline Chat Support - $6 hourly
- 4.8/5
- (1 job)
A highly enthusiastic individual looking for a job where I can grow professionally and personally. I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities. I love working and I want to be productive.Answered Tickets
Customer SupportTechnical SupportCustomer ServiceAnswered TicketPhone Support - $10 hourly
- 5.0/5
- (2 jobs)
Adaptable, open-minded, analytical health care representative expert with three years of experience and seven years in total exposure to customer care specialists who is eager to join a respectable, and prestigious company. Certified customer care representative with advanced knowledge of health care plan policies, benefits, claims, eligibility, and resolving billing discrepancies. Detail-oriented with exceptional organization and communication skills with the drive to exceed expectations on every assignment.Answered Tickets
Personal AdministrationSocial Media Marketing PlanData EntryCustomer SatisfactionEmail CommunicationClient ManagementAnswered TicketCustomer SupportData CollectionCustomer ServiceProduct KnowledgeMedical TranscriptionPhone SupportOnline Chat Support - $7 hourly
- 5.0/5
- (11 jobs)
Create an A-M-A-Z-I-N-G experience! My name is Lovelyn, and I bring 4 years of experience in Customer Service, 2 years in Sales, and 3 years of administrative support for busy professionals, entrepreneurs, and small business owners. I specialize in customer and client assistance (via phone, email, and chat), appointment setting, e-commerce support, dispatch, administrative tasks, data entry, and social media management. I am proficient in Microsoft Office Suite, Google Suite, project management tools, CRM systems, Salesforce, and communication tools like Zoom, Skype, Gchat, and Slack. I pride myself on being highly organized, detail-oriented, and proactive, with the ability to work both independently and as part of a team. My excellent communication skills enable me to work effectively with clients from diverse industries and backgrounds. I understand the importance of confidentiality and professionalism and am committed to delivering high-quality services that meet or exceed expectations. I look forward to discussing how I can support your business and help you achieve your goals!Answered Tickets
Social Media Content CreationTransaction Data EntryProfessional ExperienceOrder FulfillmentCommunication EtiquetteCustomer Relationship ManagementData EntryCustomer SatisfactionTime ManagementAnswered TicketCustomer SupportZendeskSocial Media ManagementEmail SupportOrder Tracking - $15 hourly
- 5.0/5
- (34 jobs)
With over 15 years of comprehensive customer service expertise, I am a seasoned professional proficient in Zendesk and Shopify platforms. My skill set encompasses a wide range of customer support channels including live chat, email management, and support ticket resolution. As a self-starter, I have consistently demonstrated reliability and dedication to efficiently resolving customer issues while nurturing strong professional relationships. Throughout my career in dynamic company settings, I have adeptly managed high-volume customer contacts, leveraging technical proficiency alongside exceptional communication and problem-solving abilities. I am committed to delivering exemplary customer experiences and collaborating effectively with both customers and colleagues. Key competencies include: 💠 General Administration: Proficient in various administrative tasks to streamline operations. 💠 Team Management: Experience in leading and guiding teams to achieve shared objectives. 💠 Google Workspace: Expertise in utilizing Google Workspace tools for productivity and collaboration. 💠 CRM: Skilled in Customer Relationship Management systems to enhance customer interactions. 💠 Slack and Jira: Proficient in utilizing communication and project management tools for efficient teamwork. 💠 KPIs and Metrics: Track record of achieving and surpassing key performance indicators. 💠 Zendesk and Freshdesk: Extensive experience in managing customer support platforms for optimized service delivery. 💠 Shopify: Expertise in e-commerce platform management, including order processing and fulfillment. 💠 Order Processing and Fulfillment: Proficient in managing the end-to-end order fulfillment process. 💠 Content Management Systems (CMS): Skilled in utilizing CMS platforms for website management. 💠 E-commerce & SaaS: Comprehensive understanding of e-commerce and Software as a Service (SaaS) industries. 💠 Client Retention: Proven ability to build and maintain strong client relationships. 💠 Billing and Payment Issues: Experience in resolving billing and payment-related inquiries. 💠 Real Estate Due Diligence: Familiarity with real estate processes and documentation. 💠 Technical Troubleshooting: Proficient in troubleshooting various technical issues. 💠 Travel Specialist: Experience in booking and managing flight and hotel reservations. My diverse skill set, combined with a proactive approach to professional development, positions me as a valuable asset capable of providing exceptional support to your business. I am eager to contribute to a dynamic team and leverage my expertise to drive customer satisfaction and organizational success.Answered Tickets
Order ManagementShopifySaaSEmail EtiquetteProduct KnowledgeAnswered TicketTicketing SystemEmail CommunicationAdministrative SupportCustomer ServiceCustomer SupportOnline Chat SupportEcommerce SupportZendeskEmail Support - $10 hourly
- 5.0/5
- (2 jobs)
Need an EXPERIENCED VIRTUAL ASSISTANT for the long term? 💰💼 Cost-Effective & Tech-Savvy ⏱️🛡 Time Zone & Data Security ⚡👨🏻💻 The Rockstar Virtual Assistant you need Your time is precious so I made a quick list of the things I can help you with.👇👇👇 🔥 Jack-of-all-trades -- providing utmost support wherever it’s needed most * Clients let me handle a wide array of tasks, including but not limited to managing emails, travel correspondence, data entry, researching, managing social media accounts, customer service, basic graphic design, and even content creation 🔥 Travel Coordination * From itinerary planning to booking accommodations and transportation, I'll handle all aspects of your travel arrangements, leaving you free to concentrate on your business objectives. 🔥 Email Management * Say goodbye to inbox overload! I'm proficient in managing email correspondence, prioritizing messages, and drafting responses on your behalf, ensuring timely communication and follow-up. 🔥 Customer Service Extraordinaire * My goal is always to put a smile on your customer’s face, and I’ll move mountains to make that happen. *wink* 🔥 Document organization? * This pro’s got you covered! Expect your company files to handled like a librarian in a library - everything in its place and easy to find — from Email Management to your cloud files. 🔥 Seamless data entry and calendar management * May sound dull, but not to this PRO. I crunch numbers and tame calendars with a surprising schedule organization. 🔥 Social Media Management & Moderation * Boost your reputation by attentively addressing and moderating your customers’ comments and messages on social media. I’ll put a human face on your brand, making customers more likely to relate to and trust you. Told you I'm the 🏆 rockstar virtual assistant you need. *wink* 🟢 Sounds like what you need? 👇👇👇 3 quick steps: 1️⃣ Send me an Upwork message 2️⃣ Click the green Schedule Meeting button 3️⃣ Choose one for 15 minutes and I'll confirm a timeslot So yeah, let's talk about how to make your life easier? 😊Answered Tickets
Customer SatisfactionAnswered TicketOrder FulfillmentSocial Media ManagementAdministrative SupportPersonal AdministrationReal Estate Virtual AssistanceEcommerce SupportCustomer EngagementCustomer ServiceExecutive SupportShopifyVirtual AssistanceEmail CommunicationData Entry - $6 hourly
- 0.0/5
- (1 job)
I am an experienced Ecommerce Customer Support Agent with a strong focus on enhancing customer satisfaction and loyalty. My expertise includes: Customer Support: Handling questions, comments, and complaints about products, providing effective solutions, and issuing return merchandise authorizations. I manage orders and process refunds for canceled or returned products while ensuring a positive experience through product information and discounts. Chargeback Management: Resolving claims for PayPal and Klarna, presenting evidence to win disputes, and processing refunds according to policy. Fraud Prevention: Onboarding merchants, managing chargebacks, and responding to fraud alerts efficiently. Financial Operations: Invoicing and billing through PayPal, QuickBooks, and ACH. Logistics Tracking: Proficient in tracking drayage, intermodal, power-only, and flatbed shipments for Schneider. CRM Proficiency: Knowledgeable in using platforms like Sticky.io, Konnective, Shopify, WooCommerce, ShipStation, Response CRM, Velox, Chargeflow, and Sublytics. I am dedicated to delivering high-quality support and streamlined operations. Let’s work together to drive your success!Answered Tickets
WooCommerceShopifyPayPalEmailCustomer SatisfactionAnswered TicketCustomer ServiceData EntrySpreadsheet SkillsGoogle SheetsEmail CommunicationCustomer SupportOnline Chat SupportEmail Support - $5 hourly
- 3.0/5
- (2 jobs)
I've been in a call center industry for 5 years now. I've been handling Website Designing, Customer Service via phone and emails and I am an experienced Lead Generation, Sales Chat/Voice Support Representative of an E-Commerce Company. I am a creative designer I have strength in my designing skills I can accomplish any work. I am flexible to any given work and accomplish any given task to your company or to your website. I have experience in Customer Service at BEST BUY plus Sales Chat Representative. I graduate in the field of Bachelor of Science Information Technology. I am an expert user of Shopify, SalesForce, Gorgias, Microsoft Office, Google Sheets, Google Docs, Slack, Zendesk, Intercom, Stripe, LiveChat, Zoho, Hubspot. Looking forward to work with you, CarlosAnswered Tickets
Data EntryCustomer SatisfactionEmail CommunicationTicketing SystemCustomer SupportAnswered TicketMicrosoft ExcelCustomer ServiceAdministrative SupportZoho CRMEnglishEmail SupportOnline Chat Support - $3 hourly
- 0.0/5
- (0 jobs)
Experienced and versatile professional with a strong background in customer service, technical support, and B2B engagement. Equipped with a diverse skill set including creating tailored proposals, managing emails, overseeing end-to-end customer relationships, and proficiently handling ticket management. I am adept at managing customer inquiries and technical issues through ticketing systems, ensuring timely resolution and adherence to service level agreements (SLAs). Additionally, proficient in contract drafting, order management, pre-sales support, and driving customer success initiatives. My expertise extends to proficiently utilizing MS Office tools and Google Workspace to streamline operations and enhance productivity. Skilled in conducting client meetings and effectively collaborating with cross-functional teams to achieve organizational objectives. With a proven track record of delivering exceptional customer experiences and ensuring client satisfaction, I am committed to providing innovative solutions and exceeding expectations. Passionate about customer success, I strive to build long-term relationships and drive value for clients. Seeking opportunities to leverage my skills and contribute to the success of a dynamic and forward-thinking team. Let's connect to explore how I can add value to your organization and help drive its success.Answered Tickets
Time ManagementCustomer SatisfactionSalesforceAnswered TicketService Level AgreementContract DraftingRequest for QuotationEmail ManagementOrder ManagementCustomer ServiceTechnical SupportAdobe PhotoshopGoogle WorkspaceMicrosoft OfficeMicrosoft Azure Want to browse more freelancers?
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