Hire the best Answered Tickets Freelancers in Davao, PH

Check out Answered Tickets Freelancers in Davao, PH with the skills you need for your next job.
Clients rate Answered Tickets professionals
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based on 2,191 client reviews
  • $10 hourly
    Experienced in Chat and Email Customer Service Support. I always see to it that I am giving an excellent customer service to the clients.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Email Communication
    Customer Satisfaction
    Product Knowledge
    Customer Support
    Customer Retention
    Customer Service
    Answered Ticket
    Multitasking
    Social Customer Service
    Online Chat Support
    Email Support
    Order Tracking
    Jira
  • $6 hourly
    I earned a Bachelor of Science in Economics and passed the Civil Service exam. With 13 years in Customer Service, I've handled major Telcos like AT&T, Comcast, and T-Mobile in the US. During my 10 years in BPO, I led a team for three years, coaching, managing administrative tasks, and keeping my team motivated. I also have sales experience, working as a telemarketer for car warranties, internet services, and product sampling. I've managed appointment-setting campaigns too. I also worked as a virtual assistant for an e-commerce business using Shopify and Gorgias. I'm passionate about my work, pride myself on integrity, and can work independently. My roles as a Customer Service Expert and Team Leader improved my communication and interpersonal skills, enabling me to handle diverse personalities effectively. Thank you.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Customer Satisfaction
    Phone Communication
    Executive Support
    Telemarketing
    Customer Support
    Answered Ticket
    Customer Service
    Communication Skills
    Supervision
    Shopify
    Zendesk
    English
  • $15 hourly
    Hello and welcome to my Upwork profile page! I worked in the BPO industry for 4 years and decided to build my online career as a VA last 2010. I worked with different types of businesses and did really well with my job, leading me to become one of the highly-rated freelancers on this platform. Let me list down the things I've done for my clients: 🔸 Shopify Expert: Posted products, wrote descriptions, edit photos, and update stock inventory 🔸 Wrote short blogs for a dog-minding company 🔸 Order Management (order fulfillment, order tracking, creating invoices, returns/refunds/cancellations/retention, and order reshipment) 🔸 Creating a Knowledgebase (SOPs) for the company and staff to follow and review 🔸 Email/Ticket Support/Management (highly trained to handle and respond to hundreds of emails per day while still maintaining a high customer satisfaction rate and fast response time) 🔸 Helpdesk/Community Support (creating/improving macros, articles, FAQs, etc.) 🔸 Account Management (recommending plans fit for the customer’s needs, refunds/cancellations requests, and reporting error/bug issues) 🔸 Team Management 🔸 Live Chat Support 🔸 Tier 1 &2 Technical Support (TV, phone, and internet services) 🔸 Phone Support 🔸 Social Media Management 🔸 Influencer Manager 🔸 Administrative Support 🔸 Recruitment I'm confident in using the following software/platforms: 🔹 Shopify 🔹 Trello 🔹 Zendesk, LiveChat, Close CRM, Reamaze, and other CRM software like Gorgias, Freshdesk, Tidio, etc. 🔹 Paypal, Stripe, Recharge 🔹 Google Suite (Docs, Sheets, Forms, Gmail, etc.), MSWord, Excel 🔹 Slack, Zoom, Skype, Discord, Basecamp, Telegram I have a proven customer satisfaction rating and have an excellent eye for detail. I also have exceptional communication skills and can definitely convey my thoughts well in the English language. I would definitely love to hear from you! Let's talk! :)
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Following Procedures
    Answered Ticket
    Order Fulfillment
    Administrative Support
    Microsoft Excel
    Product Knowledge
    Shopify
    Customer Service
    Customer Support
    Email Communication
    Technical Support
    Phone Support
    Order Tracking
    Zendesk
  • $3 hourly
    Are you looking for a dynamic and driven individual to join your team? Look no further! With a proven track record of handling Emails using Gorgias, Zendesk, Hubspot, Amazon Order fulfillment, LinkedIn (outreach) management, and a passion for customer service, I am confident that I can bring value to your organization. Let's connect and discuss how my skills and experience can benefit your company.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Social Media Content Creation
    Topic Research
    Content Writing
    Lead Generation
    US English Dialect
    Content Moderation
    Microsoft Office
    Data Entry
    Order Fulfillment
    Error Detection
    Answered Ticket
    Scheduling
    Email Support
  • $7 hourly
    With vast experience in the customer service industry , I pride myself in being an expert in the following fields : team management , executive assistant role , administrative tasks , real estate cold caller and lead qualifier
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Answered Ticket
    Email Communication
    Administrative Support
    File Management
    Scheduling
    Communication Etiquette
    QA Management
    Data Entry
    Customer Service Training
    Online Chat Support
    Email Support
    Phone Support
    Order Processing
  • $12 hourly
    Are you looking for some assistance to help your business grow and thrive? I'm here to lend a helping hand. I pride myself on being reliable, competitive, and always going above and beyond to exceed my clients' expectations. Over the years, I've gained valuable experience both in the corporate world and as a freelancer. This has allowed me to become skilled in a wide range of tasks that can optimize corporate performance and ensure top-notch customer service and satisfaction. Here are just a few of the areas I specialize in: ✔️ Customer Service Representative ✔️ Chat and Email Support ✔️ Real Estate VA ✔️ Appointment Setting ✔️ Data Entry ✔️ Inbound and Outbound Calls I am truly passionate about what I do, and I can also help you with organizing your tasks and responsibilities. This way, you can focus your energy on other important activities that will propel your company forward. Don't hesitate to hire me as your VA today! 😉
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    American English Accent
    Virtual Assistance
    Customer Relationship Management
    Answered Ticket
    Customer Satisfaction
    Communication Etiquette
    Ecommerce Order Fulfillment
    Order Tracking
    Ecommerce Support
    Zendesk
    Appointment Setting
    Shopify
    Ecommerce
    Email Support
    Customer Engagement
  • $5 hourly
    Secure a job as a customer service representative, which will enable me to use my communication skills and interpersonal skills to serve customers. Good problem solver, able to multitask and consistently finishes projects before their deadlines. Diligent and personable customer service representative seeking a position in which my communication skills combined with my problem-solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues in the shortest time possible.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Customer Service
    Answered Ticket
    Order Fulfillment
    Ticketing System
    Email Communication
    Data Entry
    Customer Satisfaction
    Product Knowledge
    Email Support
    Online Chat Support
    Social Media Management
    Order Tracking
  • $7 hourly
    For five years working as a customer service representative, I have acquired relevant skills and experience. I have given my 100% effort in my past company, and this has enabled me to recognize my capabilities. I am a self motivated person and I try to exceed my superior's expectations with high quality work that made me a top agent and top performer consistently in my past job. I work well both as an individual contributor and also as a team member, I assure you that I will give my best and work to my full potential so that I can contribute as much as I can, I will surely work towards building my expertise, which would prove beneficial for me as well as your organization.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Answered Ticket
    Customer Support
    Customer Service
    Purchase Orders
    Product Knowledge
    Shopify
    Customer Satisfaction
    Email Support
    Online Chat Support
    Order Tracking
    Order Processing
    Phone Support
  • $10 hourly
    I have a strong background in training, customer service and working with all levels within an organization. My focus has always been on maintaining a professional, loyal, friendly work environment while promoting a fun, productive and goal oriented atmosphere. Strong organizational skills that ensure multiple tasks are completed effectively and efficiently.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Ticketing System
    Answered Ticket
    Phone Communication
    Lead Generation
    Order Entry
    Technical Support
    Customer Service
    Customer Support
    Sales
    Data Entry
    Following Procedures
    Email Support
    Online Chat Support
    Phone Support
    Order Processing
  • $6 hourly
    Hi there, Thank you for viewing my profile. Starting my career in the Business Process Outsourcing (BPO) industry, I worked for DTV-Satellite Dish as a BPO employee. My role involved providing support and assistance to customers who subscribed to the company's satellite dish services. After working there for a while, I moved on to a different company called IPSY, where I worked as a back-office officer. My main responsibility was to process orders, ensuring that all customer requests were fulfilled accurately and in a timely manner. As the demand for freelancers began to rise, I took the opportunity to transition into the world of freelancing. I started as a lead generation specialist for a YouTube team where I was tasked with finding and researching specific niches that my client could use for their marketing efforts. This role allowed me to gain valuable experience in the field of marketing and lead generation, which would later prove to be useful in my future endeavors. One of those future endeavors was a role as a virtual assistant (VA) for a jewelry store called Silvercut. My responsibilities included processing orders, answering customer inquiries through various channels such as Facebook, Instagram, and Zendesk live chat, and handling email duties. During my three years at Silvercut, I honed my skills in customer service and learned how to effectively manage customer inquiries and orders. Additionally, I was able to work on some side jobs as an email support for other e-commerce businesses, further broadening my skillset and experience in the industry. As a VA for Silvercut, I was able to provide exceptional support to customers and help the company build a positive reputation in the industry. My role was critical in ensuring customer satisfaction and helping the company maintain a high level of customer loyalty. Through my work at Silvercut, I was able to demonstrate my dedication to customer service and my ability to work effectively in a fast-paced and dynamic environment. Throughout my career, I have developed strong skills in customer service, lead generation, and email support. My experience working in a variety of different roles has given me a well-rounded understanding of the BPO and freelancing industries. I have learned to adapt to new situations quickly and effectively, and I am always eager to learn and improve my skills. In conclusion, my journey in the BPO and freelancing industries has been both challenging and rewarding. I have had the opportunity to work with a variety of different clients and companies, which has given me a wealth of experience and knowledge that I can bring to my future endeavors. I am confident in my abilities and I am always looking for new opportunities to continue growing and developing my skills. Prolific in: *Zendesk *Shopify *Gorgias *Freshdesk *Freshsales *Calendy *Google Docs *MIcrosoft Excell *Canva *Slack *Zoom *Intercom *Thumbtack *Whatsapp *Amazon *Ebay
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Email Communication
    Customer Support
    Technical Support
    Shopify
    Online Chat Support
    Customer Service
    Email Support
    Customer Satisfaction
    Inbound Inquiry
    Sales
    Communication Etiquette
    Answered Ticket
    Zendesk
    Data Entry
  • $7 hourly
    A highly motivated person who's open to new opportunities and can take expectations at its fullest. Someone who has handled different job roles where time management is present, definite work success, customer & client satisfaction reached, productive in all tasks, indeed reliable, fluency in English, efficient at work, can be trained easily, can work independently or be a team player. - 7 years in Customer Support field - Team Lead in 2024 Tools That I'm Familiar With: -Shopify -Woocommerce -Shipstation -Helpscout -Slack -Click Up -ReAmaze -Notion -Talkable -Paypal/Stripe -Wechat -Zendesk -Telegram -Round Cube Basic experience in the following: -Airbnb -Booking.com -VRBO Let's make your business grow together!
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Email Communication
    Online Chat Support
    Email Support
    English
    Microsoft PowerPoint
    Answered Ticket
    WooCommerce
    Ticketing System
    Shopify
    Customer Service
  • $10 hourly
    I am detail-oriented, willing to learn new things, work in a fast-paced environment, work flexibly, and fast learner. I apply proven management, multitasking, customer service, critical and creative thinking skills. I am confident that I have the skills required to do the job adeptly and perform above expectations successfully. Tools: Gorgias Zendesk FreshCaller FreshDesk Shopify ShipStation Masters Trello Slack Asana Crello Canva Adobe Photoshop (Basic) Microsoft Office Facebook Ad Manager Facebook Business Manager
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Shopify
    Customer Support
    Answered Ticket
    Multitasking
    Management Skills
    Customer Service
    Technical Support
    Email Support
    Zendesk
    Social Media Management
    Social Media Advertising
  • $10 hourly
    ⭐With 5 years of customer service experience, I am the BEST person to help increase the customer rating of your online marketplace. I am searching for a company where I can work long-term and develop my skills while contributing to the company's growth. I am committed to self-development and always eager to learn. If you are looking for someone to help deal with upset customers and turn things around, I am all up for the job. Equipped with a friendly tone and professional attitude, I can put a smile in your customer's faces. 👌 TOP SKILLS: - 📞 Call Handling - 📧 E-mail Management - 💻 Live Chat - 🔧 Technical Support - 👨‍🏫 Product Training - 📋 Team Management - 🌏 Internet Research OFFERS: ✅ Call support/Phone handling ✅ Project Management ✅ Ticket Moderator ✅ Email Marketing/Support ✅ Customer Support ✅ Admin Support/Assistant ✅ Social Media Management ✅ Calendar Management ✅ Technical Support ✅ Data Entry ✅ Scheduling Appointment ✅ Telemarketing ✅ Order Processing ✅ Track and Trace order ✅ Google Docs, Sheet proficient ✅ Sales Specialist I am a very responsible person who likes punctuality and good customer service, resolving problems in real-time and efficiency are all my goals. Multitasking and detail-oriented are my two strongest skills. I work well under minimum supervision, am highly trainable, receptive to feedback, and always aim to exceed expectations. My main advantage is I continuously learn every day and always keep myself updated with the changes. I always want long-term relationships with my clients and I value every project that has been given. ⭐LET'S TALK HOW I CAN CONTRIBUTE TO YOUR COMPANY⭐
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Online Chat Support
    Phone Support
    Email Support
    Technical Support
    Customer Satisfaction
    Customer Support
    Salesforce
    Answered Ticket
    Lead Generation
    Customer Service
    Data Entry
  • $6 hourly
    Capable of providing excellent customer service through email or by the phone. Familiar with most CRM platforms and efficient in resolving customer inquiries and providing resolution.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Technical Support
    Data Entry
    Email Communication
    Ticketing System
    Customer Service
    Lead Generation
    Answered Ticket
    LinkedIn Campaign Manager
    Campaign Management
    Order Tracking
    Social Media Management
    Email Support
    Freshdesk
    Zendesk
  • $5 hourly
    Customer Service Representative- Hello! I am a type of person who is always willing and eager to learn and gain new knowledge and experiences to any type of task that I will be handling in the future. In my previous work, I worked as a customer service representative which taught me how to handle customers on both light and pressured times. I also was a virtual assistant, managing clients' social media and schedules. I aim to help seeking clients with their on going projects and will provide them the best performance that I can give.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Customer Support
    Email Support
    Answered Ticket
    Order Processing
    Outbound Call
    Zendesk
    Data Mining
    Data Analysis
    Customer Service
    Photo Editing
    Data Entry
    Microsoft Office
  • $10 hourly
    I'm your ideal eCommerce Specialist | Team Manager | Customer Support & Data Steward I have vast experience in eCommerce and Customer Support. With more than 5 years of working in the BPO industry, I was able to obtain a lot of experience in assisting different types of people and customers. I learned how to politely provide resolutions, satisfactions, and gain customer LOYALTY. My experiences develop me on how to manage effectively in handling different types of tasks and make sure to provide an outstanding result. It also establishes my organizational, leadership, and mentoring skills. I have expertise in; ✅Customer Support ✅Technical Support Engineer ✅eCommerce Specialist ✅Managing a team and providing systematic and detailed instructions and executions. ✅Customer Relations Management and providing customer satisfaction. ✅Managing and resolving a customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. ✅Providing accurate information, an efficient and knowledgeable manner. ✅Strategizing and simplifying customers concerns and issues ✅Identifying system and workflow improvements to enhance efficiency. ✅Possessing a high level of responsibility and professionalism especially when communicating with clients. I have expertise in; ✅Shopify ✅Gorgias ✅Zendesk ✅Freshdesk ✅Google Sheets ✅Ring Central
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Customer Service
    Online Research
    Data Entry
    Email Etiquette
    Virtual Assistance
    Answered Ticket
    Online Chat Support
    Email Support
    Business with 10-99 Employees
    Zendesk
    Freshdesk
  • $5 hourly
    As a highly skilled and experienced customer service professional, with almost 3 years of experience. I am confident in my ability to provide exceptional support to your customers. With a proven track record of success in customer service roles, I have the skills and expertise necessary to handle a wide range of customer inquiries and issues in a timely and satisfactory manner. Some of my key strengths include: Excellent communication and interpersonal skills: I am able to effectively communicate with customers through various channels, including phone, email, and chat. I am also skilled at building rapport with customers and establishing trust and credibility. Problem-solving and conflict resolution: I am able to think on my feet and use my problem-solving skills to quickly and effectively resolve customer issues and complaints. Empathy and understanding: I am able to understand and relate to the concerns and emotions of customers, and am able to provide support in a compassionate and understanding manner. Detail-oriented and organized: I have strong attention to detail and am able to maintain accurate records of customer interactions and transactions. Adaptability: I am able to quickly adapt to new situations and environments, and am able to handle a wide range of customer inquiries and issues. I am excited at the opportunity to bring my skills and expertise to your organization and make a positive impact on your customers. Thank you for visiting my profile
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Email Support
    Zendesk
    Technical Support
    Answered Ticket
    Data Entry
    Time Management
    Customer Retention
    Communication Etiquette
    Ticketing System
    WordPress e-Commerce
    Customer Support
  • $5 hourly
    Need an Excellent Customer Associate? No worries, You got me! I can definitely help you with your growing company. If you're looking for someone who can multitask, responsible, has integrity I'm the ideal person to find. I have 3 years experience as Email and chat support. I am hard working person. I worked with professionalism, and I’m very excited to assist you in making your company successful! You can always invite me for an interview.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Shopify Plus
    Gorgias
    Recharge
    Shopify
    Zopim
    Zendesk API
    Zendesk
    Answered Ticket
    Ticketing System
    Science
    Customer Service
    Online Research
    Microsoft Word
    Microsoft Office
  • $5 hourly
    Are you searching for a dedicated Customer Happiness Champion who guarantees smiles with every interaction? Look no further! With over a year of experience in the BPO industry as a customer service agent, I have handled various accounts and have been recognized as one of the top agents. My passion for delivering exceptional customer service has always set me apart. Here's what sets me apart: 🚀 Personalized Service: I tailor my approach to meet their unique needs, ensuring that every interaction is meaningful and enjoyable for them. 🚀 Proactive Solutions: I anticipate customers needs and provide proactive solutions to ensure a seamless experience, leaving them with a smile every time. 🚀 Effective Communication: I excel in clear and empathetic communication, ensuring that every customers feel valued and heard throughout our interaction. If you believe we could be a good fit or want to discuss how I can elevate your customer service experience, please feel free to contact me. I am flexible and can accommodate your schedule. Let's work together to create a customer experience that sets your business apart. Your smile is my priority, every time! Laila :)
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Customer Feedback Documentation
    Administrative Support
    Virtual Assistance
    End User Technical Support
    Answered Ticket
    Product Knowledge
    Customer Support
    In-App Support
    Customer Satisfaction
    Intercom
    Ticketing System
    Email Communication
    Customer Service
    Email Support
    Online Chat Support
  • $23 hourly
    Willing to learned more and willing to enhance my skills and other stuff. I can do better and i will do my best to provide a higher expectations.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Sticker Design
    Answered Ticket
    Image File Format
    Ticketing System
    File Documentation
    Data Profiling
    Profile Creation
    Forum Posting
    Job Posting
    Ad Posting
    Technical Project Management
    Phone Communication
    Technical Support
  • $10 hourly
    An efficient, self-motivated, professional freelancer with over 12 strong years of experience in different lines of businesses that can support your company. Highly skilled in Contact Centers set up, Coaching and Quality Assurance. Also, proficient in Data Management but not limited to Data Analytics, Report Generation, Report Maintenance, G-suite usage, Productivity Report, Performance Analysis and etc. I am a multi-skilled Customer Service Professional with proven experience in both Operations Management, Project Management, and Client Interactions. Diversely experienced from start-up to work out, turnaround, and helping Business Owners resolve long-standing problems and creating solutions that improve operational efficiency. Leverage expert analysis and insights to pushing the partnership approach and team empowerment that drives organizational improvement and instills best practices. I am passionate with what I do. I always bring my "can do" attitude regardless of tasks at hand.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Gorgias
    Customer Satisfaction
    Answered Ticket
    Customer Service
    Data Entry
    Microsoft Excel
    Technical Support
    Social Media Management
    Business with 1-9 Employees
    Zendesk
    HubSpot
    Freshdesk
  • $4 hourly
    Hello! I'm Cha, a versatile and detail-oriented professional with a passion for customer service and administrative work. Over the years, I've honed my skills in a variety of areas, making me a reliable and resourceful freelancer. What I Do Best: 1. Customer Service Excellence: Exceptional communication skills to ensure positive customer experiences. 2. Administrative Support: Expertise in administrative tasks, from scheduling to document management. Proficient in Microsoft Office, Google Workspace, and various productivity tools. Skilled in accurate and efficient data entry, maintaining high levels of precision in managing information. 3. Task Organization & Project Management: Adept at organizing tasks and managing projects efficiently. 4. Email Management & Communication: Efficiently managing emails and ensuring timely responses. Why Choose Me: Dedicated to delivering exceptional results with a focus on client satisfaction. Proactive and organized, ensuring deadlines are met consistently. Enthusiastic about contributing to projects and exceeding expectations.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Data Entry
    Data Analysis
    Microsoft Office
    Document Review
    Email Marketing Platform Support
    Server
    Customer Service
    System Administration
    Receptionist Skills
    Answered Ticket
    Google Review
    Administrative Support
    Office 365
    Online Chat Support
    Social Media Management
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