Hire the best Answered Tickets Freelancers in Pasig City, PH

Check out Answered Tickets Freelancers in Pasig City, PH with the skills you need for your next job.
Clients rate Answered Tickets professionals
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based on 2,191 client reviews
  • $10 hourly
    Offering more than a decade of progressively responsible customer service experience with various companies - handling phone, email, and chat support for US, UK, Canada and Australia LOBs. Passionate about helping customers and delivering top-notch experiences in every interaction. I am fluent in English, both written and oral. I can also type an average of 50 WPM and knows Shopify, ZenDesk, and FreshDesk. Being a single mom inspired me to be a freelancer, in which I can stay at home and look after my child while working. I have developed my customer service and management skills through experience and I'm looking forward to being an asset of your company soon.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Calendar Management
    Cold Calling
    Product Knowledge
    Email Communication
    KPI Metric Development
    Customer Satisfaction
    Answered Ticket
    Data Entry
    Customer Support
    Real Estate
    Order Tracking
    Online Chat Support
    Email Support
  • $15 hourly
    • Customer Service role for over a decade • Team Player • Detail-oriented • Highly trainable • I can work with minimal to no supervision and deliver exceptional results
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Online Chat Support
    Email Support
    Inbound Inquiry
    Problem Solving
    Product Support
    Acquisitions
    Quality Assurance
    Answered Ticket
    File Management
    Customer Satisfaction
    Form Completion
    People Management
    Product Knowledge
    Training
  • $10 hourly
    Hi there! I help my client grow their business by providing excellent customer service. I can be your email, text, and chat customer service champion with more than ten years of experience in BPO/freelance. I've worked with Thumbtack for 7 years. 2 years as an agent and eventually promoted as a team leader. As part of of the management team, we provide coaching and mentoring on an as needed basis and implement strategies for career development. Analyzing team and individual statistics. Devising and implementing incentive programs to improve metrics while maintaining Quality. Customer satisfaction is my top priority and I always go the extra mile. Skills: Salesforce Zendesk Gmail/ G Suite Dropshipping Ecommerce Oberlo Shopify Aliexpress Tableau Zoom Google Sheets
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Consumer Goods
    Email Communication
    Customer Satisfaction
    Answered Ticket
    Technical Support
    Customer Service
    Dropshipping
    Email Support
    Online Chat Support
    Zendesk
  • $15 hourly
    I have eleven years experience in customer service, including sales. As an English Major and former English Proficiency Trainer, I have a strong command of the English language. I have worked with a financial company, a real estate agency, a law firm, and e-commerce retail brands. I have experience in the following: 1. Customer service voice support 2. Sales: up-selling and cross-selling 3. Email support 4. Chat support 5. Ticket management on Zendesk and Freshdesk 6. Account management on Shopify 7. Order management on Amazon Seller Central 8. Creating relevant and effective response templates 9. Collection of data and report-generation and presentation 10. Creation and implementation of action plans for a team of 10 people 11. Onboarding and training new hires 12. Creating effective SOP documents and basic training manuals I am quick to learn and can work independently and collaboratively.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Shopify
    Writing
    ESL Teaching
    Email Communication
    Answered Ticket
    Employee Training
    Microsoft Excel
    Customer Service
    Freshdesk
    Email Support
    Zendesk
    English
    HubSpot
    Online Chat Support
  • $15 hourly
    I have 7 years experience in the Customer Service Industry. I am an organized, optimistic, and friendly professional that can establish a long term relationship with clients and outside resources. My main objective is to obtain a position in a company wherein I can utilize my education and work experiences. I am a full-time mom at the moment which will be a great advantage in finishing my task on the requested deadline by the client. I have worked for almost 4 years as an E-mail and Voice Support for a U.S account. My main task is to answer all inquiry billing, refund dispute of customers through e-mail and calls. This had helped me in composing e-mail professionally, improved my typing speed. and customer service skills. I have also worked as an ADSL Customer Service Representative in one of the largest Internet Service Provider in Australia. I am proud to say that I have been elevated as an ADSL Senior Customer Representative before my regularization in the company. I have also worked as a Data Entry Specialist and Project-Based Encoder for almost 2 years. Main objective is to encode scanned pdf documents from clients in the US and type all the scanned receipts from the largest supermarket chains in United Kingdom such as Tesco, Asda, Sainsbury's, and Morrisons. I was also a Desktop Support Intern for a year and was assigned in IT department. My main objective is to Install drivers and test desktop software applications and internet browsers. Test computers to ensure proper functioning of computer systems. Train end users on the usage of computer hardware and software.
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Dropshipping
    Customer Satisfaction
    Shopify
    Google Sheets
    Answered Ticket
    Customer Service
    Customer Support
    Email Communication
    Online Chat Support
    Order Processing
    Help Scout
    Zendesk
    Data Entry
    Email Support
    Phone Support
  • $9 hourly
    *Been part of the Business Process Outsourcing Industry focusing on customer service dealing with their cellphone company provider, checking the dispute on their bills and keeping the customers as they express their negative customer experience *Agent for insurance company based in Canada Manulife dealing with their claims and payments *Sale Agent/Telemarketer - Selling Internet Service in Business companies, Appointment Setter *I have been a team lead for almost 3 years now at an off shore delivery center that provides services to multiple clients. As part of management I am constantly engaging with clients, providing them with real time feedback and production
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Virtual Assistance
    Property Management
    Communication Etiquette
    Answered Ticket
    Life Insurance
    Customer Satisfaction
    Product Knowledge
    Outbound Sales
    Telemarketing
    Online Chat Support
    Email Support
  • $20 hourly
    Are you looking for someone reliable and efficient to work with your business? Let me give you a helping hands plan your business effectively. Having a positive attitude and a strong work ethic provide me with much-needed resiliency in the position that has been assigned to me. Improving my day-to-day process, I am able to easily adapt to all of the changes. I aided startups and other ventures working on the back end I love to handle a lot of things that make me fruitful in every task. I've been working for 9 years in Logistics, Freight Forwarding, Finance, and E-commerce. Providing the best and clear solutions to customers' inquiries upfront, keeping records on track in a timely manner, managing customer accounts and information confidentially, placing orders online, clerical duties, and ensuring the calculation of freight, tax, and shipping rate differences, and certain other accounting tasks. My passion stems from my eagerness and willful ability to contribute. I enjoy working on the tasks that push me to do more accurate things to provide in your business. I am confident that I can excel and flexible enough to do anything in the process. Let’s connect soon!
    vsuc_fltilesrefresh_TrophyIcon Answered Tickets
    Freight Forwarding
    Supply Chain & Logistics
    Answered Ticket
    Product Knowledge
    Shipping Labels
    Email Communication
    Logistics Coordination
    Order Tracking
    Administrative Support
    Order Fulfillment
    Order Entry
    Logistics Management
    Customer Service
    Accounts Receivable
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