Hire the best Answered Tickets Freelancers in Tarlac City, PH
Check out Answered Tickets Freelancers in Tarlac City, PH with the skills you need for your next job.
- $8 hourly
- 5.0/5
- (8 jobs)
I am a freelancer who is capable of providing quality customer service. I have over a year of customer service experience for dental benefits and eligibility. I am dedicated to providing customer satisfaction and fulfillment. I am part of one of the top BPO companies here in the Philippines. We provide customer service by assisting the customers' dental benefits and eligibility such as verifying their eligibility and coverage, maintaining their profile, assuring them that their claims will process in a short period of time, notifying them if changes occur to their accounts, assisting customers if they want to enroll or extend their benefits, giving them a letter if there is an excess to the payments that were sent to them, reprocess the claim that still subjects for review or pending and all other types of issues related to their insurance. I also had experience working with an e-commerce company for almost a year as an Email Customer Support. I provide customer support related to our products and services which includes product inquiry, order tracking, order cancellation, returns, replacements, and refunds, via Zendesk. I can do the following work: - Customer Support - Email Support - Data Entry - Chat Support - Phone Support - Web Research - Typing - Transcription - Bookkeeping - Administrative Management - Calendar Management - Device-troubleshooting - Basic network troubleshooting Knowledge in the following software and tools: - Microsoft Powerpoint - Microsoft Word - Microsoft Excel - Microsoft Publisher - Google Spreadsheet - Google Drive - Google Docs - Airtable - Freshdesk - Trello - Zendesk - Babel Force - Ring Central - Sales Force I pride myself on being extremely professional and aim to always deliver a job well before a deadline. I am extremely proud of my personable yet professional manners and possess excellent communication skills. I look forward to working with you.
Answered Tickets
Administrative SupportEmail CommunicationBookkeepingAnswered TicketZendeskEmail SupportCustomer SatisfactionProduct KnowledgeOnline Chat SupportCustomer ServiceSocial Media ManagementGoogle AssistantGoogle Calendar - $10 hourly
- 5.0/5
- (4 jobs)
Thank you for viewing my profile! A results-driven team leader with experience in customer success, technical support, and e-commerce. I can help you: - assist customers and think outside the box to give a magical customer service experience. - manage your projects and business operations. - recruit, train, and manage your staff. - handle customer accounts including billing management, order processing, and after-sales service and support. - internet research. - data entry. - order fulfillment - virtual assistance I am looking forward to being able to work with an organization that will enable me to apply the knowledge and skills that I have acquired through the years.
Answered Tickets
ZendeskOnline Chat SupportFreshdeskCustomer ServiceOrder TrackingCustomer SupportEmail SupportShopifyOrder FulfillmentCustomer SatisfactionTicketing SystemProduct KnowledgeAnswered TicketEmail Communication - $7 hourly
- 5.0/5
- (2 jobs)
In the workplace, communication is the transmission of an idea, instruction, opinion, or emotion from one person to another, usually with a response or other feedback in return. It goes way deeper than just people talking to each other. I can Communicate (whether by pen, mouth, etc.) in a way that others grasp.
Answered Tickets
BookkeepingCustomer SupportInterpersonal SkillsProblem ResolutionCritical Thinking SkillsAnswered TicketCustomer SatisfactionResolves ConflictTime ManagementCustomer ServicePhone SupportOrder TrackingEmail Support - $10 hourly
- 5.0/5
- (12 jobs)
I have solid experience of call center management for US account specializing in customers order entry and aftersales that include general inquiry, order tracking, returns, and replacements, missing orders, and refunds. I also have solid customer care experience for a telecommunication company in the US specializing in customers telecommunication account that includes prepaid and postpaid plans, provide options for upgrades, do network troubleshooting, device troubleshooting, billing inquiry, online payments, billing adjustment, a new application, and postpaid plan up-sales. My background includes providing support to a company's online shopping center and back up the office by answering incoming calls from customers with online shopping inquiries, difficulties with their orders, and assisting customer to place order over the phone. Assist customers with technical issues with network and device issues. Provides other options for upgrades of postpaid plans and additional services. I can do the following work: - Product listing - Order processing - Product research - Typing - Customer Support - Data Entry - Web Research - Transcription - Data Management - Calendar Management - Administrative Task - Email Management - Phone Support - Email Support - Chat Support - Basic network troubleshooting - Device troubleshooting Knowledge in the following software and tools: - MS Word - MS Excel - Google Spreadsheet - Google Calendar - Google Docs - Zendesk - Trello - Slack - Airtable I have the capacity to multitask, manage priorities in a fast-paced environment towards the provision of quality customer service. I can maintain critical thinking skills essential in providing excellent customer care support. I am also a quick learner and can work with minimal instructions and supervision and my skills are not limited to my experiences. I can learn certain skills in a short period of time if required by the company. I am a self-motivated call center professional with solid inbound customer care experience both in the retail and telecommunication industry based in the US in a high volume call center environment. So if you are looking for a superb and hardworking agent, you are definitely on the right profile.
Answered Tickets
Online Chat SupportOrder ProcessingCommunication EtiquetteZendeskAnswered TicketInterpersonal SkillsCustomer Feedback DocumentationCustomer SupportProduct KnowledgeComputer SkillsEmail CommunicationOnline ResearchAdministrative SupportOrder FulfillmentCustomer Service - $8 hourly
- 4.9/5
- (9 jobs)
I have been working in Customer Service Support industry for 6 years and counting. I am available 24 hours a day. You just sit back and put your trust in me, I can assure that I will be able to get your satisfaction. You can put your trust on because I am going to be your right choice as your VA My expertise are: Answering Tickets via Freshdesk, Zendesk, Reamaze, Gorgias, and Amazon Communication skills E-commerce Handling live Chat and Email Create & Replace Order Refund (Stripe & Shopify) Check Order Duplicate orders Return and Track package Fulfill Order FB, Instagram, Twitter -DM’s Using Grammarly Google text Tracking or Data using spreadsheet and Google docs Using Dianxiaomi/Linnworks I am dedicated and easy to learn in new process, to work with loyalty and honesty. I meet deadlines and working on time without any issues in attendances . Most important I contribute my experience to help the company to be number 1.
Answered Tickets
Answered TicketDropshippingAliExpressOrder FulfillmentGoogle DocsGorgiasData EntryCustomer ServiceOnline Chat SupportZendeskFreshdesk - $7 hourly
- 4.7/5
- (11 jobs)
An individual with great ability in communicating and developing relationship with customers in general possess strong dynamic, diligent, patient and detail oriented personalities to complete the qualification. Highly skilled and meticulous Customer Service Representative with a superb record of customer satisfaction and successful sales. Able to address multiple customer and company task with the highest degree of professionalism and accuracy. Has strong familiarity with the information provided to be relayed to the customer.
Answered Tickets
Automated Call DistributionCommunication EtiquetteAnswered TicketProduct KnowledgeEmail CommunicationOrder TrackingPhone SupportTelemarketing - $6 hourly
- 5.0/5
- (5 jobs)
I am a native English Professional specializing in Customer Support. I have a year of customer service experience with one of the biggest BPO outsourcing companies as well as with one of the biggest Tollway companies here in the Philippines. I am an expert in dealing with all kinds of customer support, especially in the E-commerce industry. I am well versed in all kinds of administrative work as well as market research, email handling, organizing datasheets, and providing excellent after-sales service. I pride myself on being extremely professional and aim to always deliver high-quality customer support to all my clients. I look forward to working with you and help you achieve high-class customer service.
Answered Tickets
Online Chat SupportDropshippingShopifyAnswered TicketCustomer SupportCustomer ServiceEmail CommunicationOrder EntryProduct KnowledgeCommunication EtiquetteProduct SupportEmail SupportZendeskOrder TrackingEnglish - $10 hourly
- 0.0/5
- (1 job)
I have 7 years experience in customer service. Can provide excellent customer service to people and provide very high customer satisfaction. I am also a fast learner and can work with minimal supervision. Open to feedback and willing to learn with my everyday task.
Answered Tickets
Communication EtiquetteEmail CommunicationProduct KnowledgeOrder FulfillmentCustomer ServiceAnswered TicketOrder ProcessingPhone SupportEmail SupportOnline Chat SupportOrder TrackingEnglishInbound Inquiry Want to browse more freelancers?
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