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Hire the best Answered Tickets Freelancers in Pakistan

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Clients rate Answered Tickets professionals
Rating is 4.6 out of 5.
4.6/5
based on 138 client reviews
  • $7 hourly
    • 5.0/5
    • (37 jobs)
    Nothing makes me more excited than my clients having a success story to be told! 🏆 Top Rated Upwork VA ⭐ 5-Star Feedback (Mostly) 💯 100% Job Success Score Over the last 5 years of working, I have developed several skills as I was involved with Dropshipping, Product Hunting, Products Listing, customer service, Fulfillment Orders, Data entry, Web Recharge, and quality-driven jobs. I am a self-driven, results-oriented person with a positive outlook on life and a clear focus on high quality and profit. I am reliable, sensitive, ethical, and determined. I am an empathetic communicator who can see things from the point of view of the other person. I can keep up with others and a team player. I'm good at PowerPoint, Excel and Word software applications in particular. LIST OF EXPERTISE: -------------------------- ➡ Intense Product Research & finding Wining Products, ➡ Adding products, prices, variants, SEO descriptions, tags, etc in any e-commerce Store Like, Shopify, Woocommerce, Amazon, eBay ETC ➡ Dropshipping Website Setup ( Dropified, Oberlo ) ➡Basic HTML knowledge ➡Photoshop knowledge ➡Customize Any eCommerce store Theme, ‎ Like as, Shopify and Woocommerce ➡Adding collections such as specific names of the collections; for example Jewellery and automatically adding products to specific collections by putting the proper conditions such as tags on each collection. ➡Creating a dropdown menu on the Category /Navigation, Sub-Category Menu either on the main or footer menu. ➡Placing / Fulfillment orders ( Automatically Or Manually ) ➡Placing/ Fulfillment orders using App Like as Dropified, Oberlo ➡Doing Refunds on Shopify, Woocommerce, ➡Cancel order ➡Bundle mapping on Dropified ➡Issuing gift cards/Creating gift cards ➡Searching and filtering ➡Using themes when creating a Shopify, Woocommerce store ➡Social Media Manager ➡Help scout for emails ➡Zendesk email support ➡Facebook Moderator ➡Google Docs ➡Fresh desk ➡Data Entry ➡ Web Recharge ➡Trello ➡G Suite ➡ Live Chat With Customer _________________________________ My Client Feedback Comment ------------------------------------------- quote; His role with us was to process AliExpress orders. He processed many, many thousands of orders with us. Very consistent, extremely hard worker, and super reliable. We are really thankful for how much he contributed to our company." I am available anytime, Seven days every week, Just Massage me in Upwork, I will replay to you in 30 Minute (9 AM to 8 PM - GMT + 5 ) Thanks Zain
    Featured Skill Answered Tickets
    Ticketing System
    Answered Ticket
    Personal Administration
    Email Support
    Zendesk
    Product Research
    Amazon
    Dropshipping
    Customer Engagement
    Shopify
    Customer Support
    Customer Service
    Data Entry
  • $5 hourly
    • 5.0/5
    • (7 jobs)
    As a Shopify expert & Virtual Assistant with over 4 years of hands-on experience, I specialize in drop-shipping, customer service, order processing, and store management. My focus is on delivering tailored solutions for e-commerce businesses to optimize customer experience and streamline store operations. What I Can Help You With: Shopify Store Virtual Assistant: Full management of your Shopify, Amazon, Woocommerce, Tiktok Shop, Etsy and eBay stores to ensure smooth operations. Customer Service: Providing after-sales support, handling order inquiries, and ensuring customer satisfaction via email, chat, and phone support. Order Fulfillment & Processing: Efficient order processing using Shopify, AliExpress, Oberlo, and Dropified for tracking and fulfillment. Product Sourcing & Listing: Expertise in product research, listing optimization, and sourcing trending products for your Shopify or Amazon stores. Chargeback & Dispute Management: Managing chargebacks and disputes with financial institutions to maintain smooth operations. Marketing: Help you to do marketing of the store and products on Tiktok, Facebook, Pinterest, Google Ads and Instagram Core Skills: Shopify Store Setup & Management Drop-shipping Integration (AliExpress, Oberlo, Dropified) Customer Support Tools: Zendesk, Freshdesk, Gorgias Customer Service (Email, Chat, Phone) Social Media Management (Facebook, Instagram, Tiktok and Pinterest) Order Processing & Inventory Management Google Sheets, Excel, and Adobe Suite I am proficient in several platforms, including Shopify, Tiktok Shop, Woocomerce, Amazon, eBay, Ship Station, Zendesk, Freshdesk, Re-amaze, Zoho, and Google Suite. With a commitment to providing high-quality work, I ensure that your customers have a great experience, and your store runs efficiently. Shopify Drop-Shipping Expert | Customer Service Specialist & Virtual Assistant for Online Stores | E-Commerce Consultant Whether you need a virtual assistant, customer service pro, or Shopify expert, I’m here to help you grow your business. Let's connect to discuss how I can contribute to your success!
    Featured Skill Answered Tickets
    Email Communication
    Customer Service
    Order Fulfillment
    Customer Support
    Shopify
    Multitasking
    Product Listings
    Dropshipping
    Answered Ticket
    Administrative Support
    Customer Satisfaction
    Zendesk
    Email Support
    Order Tracking
  • $10 hourly
    • 5.0/5
    • (8 jobs)
    👋 𝗚𝗿𝗲𝗲𝘁𝗶𝗻𝗴𝘀! I'm available for new ventures 🎤 𝗙𝗹𝘂𝗲𝗻𝘁 𝗘𝗻𝗴𝗹𝗶𝘀𝗵 𝗦𝗽𝗲𝗮𝗸𝗲𝗿 (Check My Introductory Video) ⭐ 4+ 𝐘𝐞𝐚𝐫𝐬 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 ⭐ 𝟯𝟬+ 𝗦𝗮𝘁𝗶𝘀𝗳𝗶𝗲𝗱 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 ✅ 𝗪𝗼𝗿𝗸 𝗶𝗻 𝘆𝗼𝘂𝗿 𝘁𝗶𝗺𝗲𝘇𝗼𝗻𝗲 🔍 𝗔𝗯𝗼𝘂𝘁 𝗠𝗲: I'm Muhammad Shuaib having more than 4 years of experience in Customer Support Representative, Virtual Assistance & Order processing & Back office management roles around many countries like the USA, UK, Philippines, Australia, and India etc. I specialize in business development, Product specification and growth as well as establishing and building customer relationships. I have a wealth of experience in helping business owners to unlock their brands full potential through its relationship with its customers. I believe that the key to good customer service is being able to empathize with your customers. I know how frustrating it can be when you need help and feel like no one is listening to you—and I know how much better it feels when someone hears you out and gives you a perfect answer to your queries. I SPECIALIZE IN⬇️: ✅ Live Chat Software : Chat with online customers when they are visiting our website. ✅ Customer Care Specialist : Handling customer requests, inquiries, and complaints using a compassionate yet firm approach. ✅ Product Specification Knowledge : Guide Customers about the specified Product. ✅ Back Office : Order processing, order fulfillment, shipping and tracking, Returned & Refund. ✅ Multi-tasking : Maintain daily escalation trackers to prioritize issues by complain ticket generate accordingly. ✅ E-mail Communication : Resolve customer queries and ensure customer satisfaction on the Email. ✅ Records : keep Records for Future opportunities and threats. ✅ Additional : Creative Problem Solving skills, Google Suite, MS Office proficiency, Good Professional Relationships with Team. I have work experience using the following tools : ⭐️ Zendesk, Odoo, Gorgias, Shopify, Bite speed, Kwik chat ⭐️ Slack, zoom, salesforce etc. ⭐️ Google Outlook ⭐️ Microsoft Office ⭐️ Social Media (Facebook Groups & Pages, Youtube & Instagram account) 💬 𝗟𝗲𝘁'𝘀 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲: Ready to elevate your customer service game? Let's discuss how I can contribute to your success. Your happy customers are just a message away! 🚀📬
    Featured Skill Answered Tickets
    Scheduling
    Phone Communication
    Task Coordination
    Administrative Support
    Data Entry
    Online Chat Support
    Communication Skills
    Customer Care
    Technical Support
    Answered Ticket
    Email Communication
    Customer Service Chatbot
    Customer Service
    Email Support
    Phone Support
  • $8 hourly
    • 4.7/5
    • (9 jobs)
    I have great experience in customer service and support for more than 5 years. I am competent in resolving customer issues in a professional way via calls, email, and chat support. Customer is the main target in any business, so their matters have to be resolved in a professional and soothing way in order to retain their loyalty. My warm ways of handling customers will support you in ensuring their loyalty. I have also experience in handling and managing eBay, Amazon, Shopify accounts where I provide customer support for Shopify stores, eBay stores, and Amazon stores and I can also drop-ship orders manually and via Oberlo and I can further assist you with refunds and exchanges. A Happy Customer is always a Loyal customer Thank you!
    Featured Skill Answered Tickets
    Shopify
    Gorgias
    Ecommerce
    Product Knowledge
    Order Fulfillment
    Answered Ticket
    Customer Satisfaction
    Phone Communication
    Customer Service
    Customer Support
    Freshdesk
    Zendesk
    Phone Support
    Online Chat Support
    Email Support
  • $10 hourly
    • 5.0/5
    • (7 jobs)
    As a highly motivated and experienced professional, I am excited to bring my skills and expertise to the freelance community on Upwork. My name is Sami and I have a solid 10 years of experience in customer service, ecommerce management, chat support, call support, data entry, and administrative assistance. Throughout my career, I have honed my ability to communicate effectively with customers and co-workers, and I am well-versed in the principles of customer service and support. I am also highly skilled in ecommerce management, including product listing, inventory management, and order fulfilment. Additionally, I have extensive experience providing chat and call support, as well as handling data entry and other administrative tasks. I am a quick learner and am able to adapt to new systems and software with ease. I have a strong work ethic and am committed to delivering high-quality work on time and on budget. I am confident that my experience and skills make me an ideal candidate for any project related to customer service, ecommerce management, data entry, administrative assistance, and more. I am available to start working immediately and I am excited to take on new challenges and projects on Upwork. Please do not hesitate to contact me if you have any questions or would like to discuss your project further.
    Featured Skill Answered Tickets
    Product Knowledge
    Answered Ticket
    Order Processing
    Order Tracking
    Sales
    Sales Call
    B2B Marketing
    B2B Lead Generation
    Outbound Sales
    Outbound Call
    Telemarketing
    Customer Service
    Phone Support
    Customer Support
  • $6 hourly
    • 5.0/5
    • (3 jobs)
    Are you in need of a dedicated eCommerce Virtual Assistant to streamline your online business operations and enhance your product listings? Look no further! I specialize in providing comprehensive support for Amazon and Shopify platforms, including product listing, data entry, and wholesale management. Here’s how I can add value to your eCommerce business: My Expertise Includes: 🛒 Product Listing Optimization: • Crafting SEO-friendly product titles, descriptions, and bullet points to improve search visibility and attract potential buyers. • Creating and managing high-quality product images and videos to enhance listing appeal. 📊 Product Data Entry: • Accurately entering and updating product information in Amazon Seller Central and Shopify, ensuring consistency and completeness. • Handling bulk product uploads and updates using flat files or other data management tools. 🛍️ Amazon Product Management: • Optimizing Amazon product listings for better ranking and visibility in search results. • Managing Amazon PPC campaigns to drive targeted traffic and maximize ROI. • Conducting keyword research to identify high-traffic keywords and incorporate them into product listings. 🛒 Shopify Product Management: • Adding and optimizing product listings on Shopify to boost sales and improve store performance. • Managing Shopify inventory, including tracking stock levels and setting up alerts for low inventory. 🔄 Wholesale Management: • Handling product sourcing and supplier communication for wholesale transactions. • Managing wholesale orders and ensuring accurate fulfillment and inventory tracking. 🔍 Tools & Platforms: • Amazon Seller Central • Shopify Admin • Helium 10 • Jungle Scout • MerchantWords • Sellics • Viral Launch • Keepa Pro Why Work With Me? 💯 Detail-oriented: I ensure accuracy and thoroughness in every task, from product data entry to listing optimization. 💯 Results-driven: My strategies are designed to enhance product visibility, increase sales, and improve overall eCommerce performance. 💯 Reliable Communication: I provide prompt and clear communication to keep you informed and address any issues. Ready to Boost Your eCommerce Business? Let’s discuss how my skills and experience can help you achieve your goals. Contact me today to schedule a consultation and get started on enhancing your product listings and overall eCommerce strategy. Looking forward to collaborating with you!
    Featured Skill Answered Tickets
    Following Procedures
    Multitasking
    Amazon Listing Optimization
    Product Knowledge
    Product Research
    PPC Campaign Setup & Management
    Technical Support
    SEO Keyword Research
    Amazon PPC
    Amazon FBA
    Answered Ticket
    Microsoft Excel
    Order Tracking
    Online Chat Support
  • $10 hourly
    • 5.0/5
    • (6 jobs)
    I am constantly in pursuit of perfecting my craft by providing superior administrative assistance and best-in-class super fast turn around transcription. I am also by nature a people person. I just love to interact with people! I have over 8 years of experience in customer service environments, 6 years of which I've spent in the BPO industry based in the U.S., Canada and UK. I am confident that with my extensive work experience, the skill set I've developed over the years and my unyielding desire to exceed expectations, I will be an invaluable addition to any company who will choose to hire me. I have more than 5 years of experience in below mentioned fields: Technical Support Virtual Assistance Customer support (Phone/chat/email) Appointment Setting Dispatching through phone and emails Order taking and Order processing Lead Generation Email Marketing Live Chat Support Customer Satisfaction Surveys Data Entry I look forward to working with you!
    Featured Skill Answered Tickets
    Phone Support
    Data Entry
    Order Processing
    Online Chat Support
    Lead Generation
    Inbound Marketing
    Answered Ticket
    Outbound Sales
    Customer Support
    Social Media Management
    Email Communication
  • $8 hourly
    • 4.6/5
    • (16 jobs)
    👑 Top Rated 👑 With 5 years of experience in customer support and entering my 3rd successful year of freelancing, I specialize in helping businesses grow by combining diverse skills with a keen eye for detail. My expertise includes: ✅ Uploading and optimizing product images to ensure high quality and performance. ✅ Optimizing product pages with engaging, SEO-friendly descriptions to improve visibility and conversions. ✅ Providing data entry and admin support to streamline operations. ✅ Offering chat and email support services to enhance customer experience. ✅ Managing and optimizing social channels to increase engagement. I pride myself on building long-lasting relationships with clients by delivering top-notch results through my skills and knowledge. With flexible working hours, I can adapt to your needs and ensure timely project completion. If you're looking for a reliable expert to handle your product uploads, page optimization, and more, I’m here to help. Let’s work together to grow your business!
    Featured Skill Answered Tickets
    Administrative Support
    Data Mining
    Order Fulfillment
    Adobe Photoshop
    Logo Design
    Answered Ticket
    Data Entry
    Microsoft Word
    Online Chat Support
    Microsoft Excel
  • $5 hourly
    • 0.0/5
    • (1 job)
    • I am an E-Commerce Manager and Digital Marketer. We are an offshore agency with more than 40 experts and specialize in Customer Support Services, Virtual Assistance, Live Chat Support, Phone Support, Email Handling, Shopify VA, Amazon VA, Etsy VA, Stripe, PayPal, and other Dispute resolution. Can take initiative, work under pressure and balance multi-task assignments. Can be a good team member, especially in situations where tough and high-stress goals have to be achieved with Fast learning and Development Skills. • I have experience of more than 3 years in the E-commerce Website Manager, SEO & SMM, and Digital Marketing industry. I am committed to providing high-quality work for my clients. I am a proactive communicator and enjoy working collaboratively to achieve my client's goals. With my expertise and dedication, I am confident that I can provide value to your project. Let's work together to bring your ideas to life!"
    Featured Skill Answered Tickets
    Ecommerce
    Real Estate Virtual Assistance
    Alternative Dispute Resolution
    Answered Ticket
    Virtual Assistance
    Microsoft Excel
    Etsy Listing
    Computer Skills
    PayPal Development
    Customer Support
    Shopify SEO
    Zendesk
    Email Support
    Online Chat Support
    Phone Support
  • $10 hourly
    • 5.0/5
    • (12 jobs)
    I am an enthusiastic and I'm focused on developing my career by working on short/long term projects for the best companies in the industry to strengthen my developmental skills and to gain better practical knowledge of my areas of interest. Results oriented, dependable professional experience on customer service and sales. Excels in fast paced environments as well as in supervising and motivating staff to increase productivity and company profitability. Works well independently and as a part of team. Committed to excellence . Proven capacity to troubleshoot issues and to resolve issues quickly. Concrete in making time table to reach service quotes. Maintains a high level of professionalism, patience, and efficiency to minimize customer dissatisfaction and increase customer loyalty.
    Featured Skill Answered Tickets
    Accounts Receivable
    Salesforce CRM
    Customer Service
    Technical Support
    Time Management
    Product Knowledge
    Communication Etiquette
    Answered Ticket
    Customer Retention
    Email Support
    English
    Inbound Inquiry
    Zendesk
  • $10 hourly
    • 4.5/5
    • (20 jobs)
    As an experienced E-Commerce Store Manager and Virtual Assistant, I specialize in managing online stores, providing excellent customer service, and implementing successful drop-shipping strategies. With a proven track record of enhancing customer satisfaction and increasing sales revenue, I am confident in my ability to help businesses succeed in the competitive world of E-Commerce Stores. My expertise in store management includes product listing, inventory management, order processing, and returns management. I am proficient in various E-Commerce platforms such as Shopify, Amazon, WooCommerce, Magento, and BigCommerce, and can help businesses optimize their online presence for maximum sales. As a Customer Service expert, I am skilled in providing timely and professional email and chat support, resolving customer complaints, and handling difficult situations with ease. I am committed to delivering exceptional customer experiences, and my communication skills and attention to detail have earned me high praise from both customers and colleagues alike. My best skills & strengths: * E-Commerce Store Manager and Virtual Assistant * Customer Service emails and order lookup * Order processing. * Emailing and Communicating with suppliers * Zendesk/Fresh Desk /Gorgias Email Handling * Shopify / AliExpress / Oberlo / Dropified Order Handling * Facebook/Instagram Customer Service. * Customer Service/Support via email, phone, GoToMeeting, TeamViewer & chat. * Product listing and Hunting hot products for E-commerce Stores for Shopify/Amazon/eBay. * Google Sheets * Disputes and Cases Management (All major financial institutions) * Creating custom Macros. * Q/A on software & services. * Data Entry * Team Management (I have experience in handling entire teams consisting of up to 10 team members) * Social Media Management The Platforms and Applications I am an expert in: • Amazon • eBay • Shopify • Ship Station • Zendesk • Help scout • Freshdesk • Zoho • Dropified • Google Suite • Adobe In addition, my knowledge and experience in drop-shipping have helped store businesses streamline their operations and increase profitability. Overall, I am a dedicated and results-driven E-Commerce Store Manager professional who can help businesses achieve their goals and succeed in the fast-paced world of online retail. I'm waiting to get a response from you!
    Featured Skill Answered Tickets
    Customer Satisfaction
    Administrative Support
    Amazon
    Dropified App
    Zendesk
    Shopify
    Answered Ticket
    Order Fulfillment
    Order Processing
    Dropshipping
    Customer Support
    Customer Service
    Product Listings
  • $3 hourly
    • 4.2/5
    • (8 jobs)
    As a highly organized and detail-oriented Remote Administrative Assistant, I offer exceptional virtual support to businesses, entrepreneurs, and professionals. With a robust background in administration and a passion for facilitating success, I provide a comprehensive range of services designed to manage workloads, streamline operations, and achieve business goals efficiently. Key Skills: 📞Client support via email, chat, social media, SMS/text 📊Order processing and inventory management 📂Web research, data mining, data entry, lead generation 📱Basic graphic design and social media content creation Tools and Platforms: 🎯Customer Support: Freshdesk, Intercom, Tidio, Zendesk 🎯Project Management: ClickUp, Asana, Favro, Trello, Basecamp 🎯E-commerce: Dropified, Oberlo, ShipStation, AliExpress, Shopify, Amazon, eBay 🎯CRM: HighLevel, Pipedrive, Practice Better, ActiveCampaign, Salesforce, Zoho CRM 🎯Productivity: G Suite, Google Drive/Docs/Sheets/Forms, Microsoft Excel/Word/PowerPoint 🎯Remote Access: AnyDesk, MultiLogin 🎯Communication: Slack, Skype, Zoom, WhatsApp, Google Meet 🎯Media: VN, CapCut, Canva 🎯AI: ChatGPT, Copilot Benefits of Working with Me: 🌟Enhanced productivity and efficiency 🌟Reduced stress and workload 🌟Improved organization and time management 🌟Increased customer satisfaction 🌟Access to expert administrative support With my extensive skill set and commitment to excellence, I am dedicated to helping you achieve your business objectives seamlessly.
    Featured Skill Answered Tickets
    English
    Technical Support
    Ticketing System
    LinkedIn Marketing
    Customer Service Chatbot
    Answered Ticket
    Personal Administration
    Online Chat Support
    Email Support
    Zoho CRM
    B2C Marketing
    Lead Generation
    B2B Marketing
  • $35 hourly
    • 4.8/5
    • (18 jobs)
    You're an inspired entrepreneur in need of a professional, fast and modern website or landing page that's going to capture your customer's interest- and call them into action. And you're looking for a freelancer who can not only get your project completed in time but also a person that's going to be able to assist you with any queries, questions or issues which may arise down the line. You need someone that you can TRUST. _______________ Hy, I specialize in building aesthetically pleasing, fast, professional and modern looking WordPress websites which are optimized for better business and user experience and give more engagement and customer retention. Whether you're looking to build a blog, an eCommerce store, an engaging landing page or maybe some issues with your site, I've got you covered. I have been building WordPress websites, WooCommerce stores, Blogs and Fixing Website-related issues for almost 6 years now and have the pleasure of dealing with a wide range of clients and industries. I can help build multipurpose websites, and landing pages for any suitable niche. I specialize in Listing websites and more specifically of #Listingpro, #Listify, #willcity, #listable, #mylist etc. All of my services and designs are made bespoke to the customer's needs. My expertise includes: 0- WordPress, Woocomerce, ListingPro,PHP,CSS issues & Bug fixes 1- Front-end development ( CSS, HTML ) 2- Project and Account management, eCommerce management 3- Creative in Photoshop, Illustrator 4- Analytics, Productive, originative 5- WordPress, Woocommerce stores development 6- Plugin Installation and Setup help 7- General WordPress, Web Consultation 8- I can design websites using WP Bakery ,Elementor, Divi Builder, gutenberg, blockeditor and all famouse builders in the market If you are looking for a reliable, creative and passionate web developer who can help you grow your online presence, then look no further than me. Feel free to contact me anytime or check out my portfolio for more samples of my work. I look forward to hearing from you soon. Best, Mansoor
    Featured Skill Answered Tickets
    Customer Support
    Customer Service
    Email Support
    Answered Ticket
    WordPress Malware Removal
    Technical Support
    WordPress Development
    WordPress
    WordPress Plugin
    Landing Page
    WooCommerce
    Ecommerce Website
    Bug Fix
  • $50 hourly
    • 4.0/5
    • (1 job)
    Microsoft Azure Cloud (Exchange online) and Exchange On-Prem solutions expert. Currently working at CiraApps, providing front and backend technical support for clients.
    Featured Skill Answered Tickets
    Contact List
    Security Infrastructure
    Answered Ticket
    Database
    Cloud Migration
    Customer Satisfaction
    Microsoft Exchange Online
    Microsoft Teams
    Microsoft Office
    Data Protection
    Microsoft Outlook
    Office 365
    Data Migration
    Microsoft Azure
  • $6 hourly
    • 5.0/5
    • (3 jobs)
    I have more than 3 years of experience in Virtual Assistance, Data entry and Operations Management. I've helped clients all over the world, offering Live Chat, Email, Tickets, Phone Support & Virtual assistance. Over time, I've gotten good at turning bad situations into good ones by staying calm and positive, and by being understanding and empathetic with customers. I'm also skilled at managing time and handling pressure. I also provide a wide range of Administrative tasks which include: ✔ Internet Research ✔ Social Media Handling ✔ B2B Lead Generation ✔ Web Researching and Data Finding ✔ Data Entry ✔ CRM Data Entry and Management (Zoho, Airtable, Salesforce, Mailchimp) ✔ Email Marketing ✔ Social Media Marketing and Management ✔ Skip Tracing ✔ Email Support ✔ Live Chat Support ✔ Social Media Chat Support ✔ Order Processing Tools: ✔ Zendesk ✔Zoho Mail ✔ Gorgias ✔Comm100 ✔Gmail ✔Big Commerce. ✔ Slack ✔Skype ✔ Shopify ✔ Alibaba ✔Google Docs ✔ Excel ✔Google Spreadsheet. I'm really excited about getting to know more about products and services so that I can provide the absolute best customer service! I would love to hop on a FREE 30-minute Zoom meeting to discuss how I can help you achieve your goals. Hope to e-meet you soon.
    Featured Skill Answered Tickets
    Product Listings
    WooCommerce
    Customer Support
    Order Tracking
    Product Knowledge
    Ecommerce
    Order Fulfillment
    Virtual Assistance
    Answered Ticket
    Email Support
    Online Chat Support
    Customer Service
    Shopify
    Data Entry
    Zendesk
  • $6 hourly
    • 4.6/5
    • (5 jobs)
    🚀 Transform Your Customer Support Experience! 🌟 Imagine customer support that consistently exceeds expectations, I'm here to turn that vision into reality. With 5 years of hands-on experience in customer support via chat, email, tickets, phone, and technical assistance, I bring a proven record of success. As an e-commerce specialist, I’m dedicated to driving growth, streamlining operations, and delivering comprehensive e-commerce services that provide seamless experiences for both your business and customers. ✅ My Expertise Includes: 📞 Phone Support 💬 Live Chat Support 📧 Email Assistance 📩 Ticket Management 🎯 Email Marketing Campaigns 🎧 Inbound & Outbound Support 🛒 E-commerce Management Skills 📦 Order Processing & Fulfillment 🛍️ Platforms: Shopify, Amazon 🌐 Social Media Marketing Strategies 🗂️ Accurate Data Entry 🛠️ Tools I’m Proficient In: ✔️ Zendesk & Freshdesk ✔️ Gorgias & Shopify ✔️ ManyChat & Hubspot ✔️ Intercom & Zoho ✔️ GoHighLevel & Slack ✔️ LiveChatInc & Tawk.to ✔️ Trello & Microsoft Office Suite 💪 Why Choose Me? ● Results-Driven: I deliver impactful solutions that improve your bottom line. ● Detail-Oriented: Every task is handled with precision and care. ● Punctual & Reliable: Deadlines are met without compromise. ● Problem-Solving Pro: Challenges are opportunities to improve. ● Committed Partner: Your success is my ultimate goal. 📬 Ready to Elevate Your Business? Let’s collaborate to create a customer support system that exceeds your expectations. Send me a message, and let’s build something extraordinary together! Your Success Is My Mission. Let’s Excel Together! 🚀
    Featured Skill Answered Tickets
    Data Entry
    Answered Ticket
    Chat & Messaging Software
    Live Chat Software
    Customer Care
    Customer Service
    Customer Relationship Management
    Customer Satisfaction
    Customer Support
    Order Processing
    HubSpot
    Phone Support
    Email Support
    Ecommerce Support
    Order Tracking
  • $5 hourly
    • 5.0/5
    • (1 job)
    🌟 Dedicated Customer Support Specialist – Danial Ahmad 🌟 With 4 years of experience in both B2B and B2C environments, I specialize in delivering outstanding customer support tailored to SaaS, e-commerce, and retail sectors. My mission is to provide exceptional service that enhances client satisfaction and contributes to organizational success. 🚀 **Professional Strengths** 🚀 ✨ **Efficient Problem Solver:** Quick to analyze and resolve customer concerns, ensuring seamless experiences. ✨ **Process Optimization:** Skilled at refining workflows to boost efficiency and productivity. ✨ **Client-Focused:** Passionate about creating positive, meaningful interactions that build lasting relationships. 🌟 **Key Skills and Expertise** 🌟 - Technical and Non-Technical Customer Support - Live Chat and Email/Ticket Assistance - Customer Retention Strategies - Competitor Analysis - Lead Generation (Inbound) - Virtual Assistance and Relationship Management - Operational Oversight - Project and Team Management 💼 **Platforms and Tools Expertise** 💼 📞 **Communication Tools:** Telegram, Discord, Slack, Skype 📊 **CRM Systems:** HelloNext, HubSpot, Trello, Zoho 💬 **Support Platforms:** Crisp, Herocare, HelpDesk, HelpScout, Intercom, JivoChat, Zendesk, Re:amaze 🛒 **E-commerce Platforms:** Shopify, WordPress, WiX 📝 **Documentation Tools:** HelpDesk, Notion, Loom 🌐 **General Tools:** G-Suite, Microsoft Office, Canva Ready to elevate your customer support operations, improve efficiency, and foster exceptional client experiences. Let's create success together! 📞 **Customer Support Specialist | Customer Service Professional | Client Relationship Expert** 🚀
    Featured Skill Answered Tickets
    Data Entry
    Customer Retention
    Ecommerce Support
    Inbound Inquiry
    Answered Ticket
    Order Processing
    Online Chat Support
    Gmail
    Phone Communication
    Shopify
    Freshdesk
    Customer Support
    Communications
    Email Support
    Customer Service
  • $30 hourly
    • 5.0/5
    • (35 jobs)
    Having worked in Customer Service for more than 10 years, I feel absolutely confident in talking to customers both over the phone and via email/live chat in the most professional manner. During my career, I've had the opportunity to work on all areas of customer support, i.e. Phone Support, Email Support, and Live Chat. I have worked for more than 14,500 hours on Upwork and delivered great results for my clients. I can do multitasking and am equipped with the all-important skills needed to become a successful customer support agent, e.g Zendek, Typing (70 words per minute), different CRMs (Infusionsoft, Zoho, Ontraport, Salesfore etc), Google Docs, Slack, Skype etc. I have polite manners, attention to details and ability to work long hours without losing motivation. I've worked in both Customer Support and Customer Success positions, where I made sure customers were successful with our product by using all the communication media including video calls.
    Featured Skill Answered Tickets
    Email Communication
    Product Knowledge
    Communication Etiquette
    Customer Engagement
    Customer Service
    Customer Satisfaction
    Customer Onboarding
    Answered Ticket
    Customer Support
    Customer Experience
    Online Chat Support
    Phone Support
    Email Support
    Zendesk
  • $8 hourly
    • 5.0/5
    • (34 jobs)
    Hello! Top-Rated Plus Freelancer with 4+ years of experience for customer support. Can provide Call Support /Email support /Chat support/ Customer support/ Virtual Assistant/Dropshipping Agent. My best skills & strengths: - Customer Support (Specially Dropshipment Models) - Familiarity with all major Ticketing platforms, including Freshdesk, Zendesk, Gorgias, Helpscout, and ReAmaze. - Social Media Management - Google sheets - Content Writing - Reviews Management (Trustpilot, Amazon, eBay, Walmart etc) - Disputes and Cases Management (All major financial institutions) - Email, Live Chat and Phone Management - Team Management (I have experience of handling entire teams consisting of up to 20 team members) The best part about my talent is that I am a fast learner so if there is anything that isn't mentioned on my resume but, would want me to do it, I will do my best to learn that skill for your work but, I never say never to any opportunity at all. If you feel like I would be a good fit, I am only a few clicks away! Thank you for your consideration
    Featured Skill Answered Tickets
    Technical Support
    Customer Service
    Virtual Assistance
    Answered Ticket
    Microsoft Excel
    Gorgias
    Customer Support
    Google Sheets
    Online Chat Support
    Email Support
    Phone Support
    Zendesk
  • $10 hourly
    • 4.6/5
    • (13 jobs)
    Mobile App Developer| iOS, Android & Web App Development| Ecommerce You may CONTACT:- 24/7 (Send invitation/offer / text me on Upwork). Are you looking for a Mobile app developer who can design and develop your app for the next millions of users? ARE YOU - Individual | Big company | Startup who wants to build and create Android app or iOS app from scratch? - looking for a mobile app developer who can integrate new features into your existing android app or iOS app projects? - friendly, reasonable and understandable? - someone who invests in the best so you get better results? - looking for a mobile app development service starting from the design, development to release and publish a mobile app to play store and app store for mobile app users/customers. - looking for a mobile app developer who can transform your idea into reality? If any of that is what you need, message me and I am here to help you. Specialization: ✅ Android App Development ✅ iOS App Development App Development Skills: ✅ Java ✅ Kotlin ✅ Swift ✅ React Native ✅ UI Design ✅ XML/HTML ✅ RESTful APIs ✅ Firebase ✅ Payment Gateway Integration ✅ Push Notifications ✅ Ecommerce Apps ✅ Google APIs ✅ SDKs Integration Easy-going and congenial, with a strong sense of responsibility and good team spirit. Having a wide range of experience in customer service and e-commerce support. I pride myself on being efficient, self-starting, and my communication skills are second to none. So whether it’s emails, e-commerce management, or anything else, you can consider it done. I help secure meetings with decision-makers at the companies you'd ideally love to work with and build lead pipelines that generate significant ROI. My services also include Light Photoshop, Data Entry and Support, Web and Market Research, eCommerce Management and MS word formatting, Adobe Acrobat DC Pro (PDF). I am also an Expert in Shopify/Amazon/eBay/Wallmart/Etsy and many more Platforms. I Do Shopify Stores SEO As well. Account Management (Product Management and Listing, Customer Service Management, Email handling, Manage Returns), Developer, Data Entry, Designer, SEO, APP, Data Entry, Photo Editing, Online Researcher Marketing, Web Development (WordPress/Shopify/Wocommerce/BigCommerce), Facebook and LinkedIn Account Management. I have been working with Shopify from 5 years ago. My Skills: -Data Entry -Web-research/ Internet research (simple, complex)~~~Get emails, phone no, address etc -Transcribing audios and videos -Knowledgeable in MS Office (Excel, Word) -Web Scraping -Data Mining -Data Extraction -Pdf to MS excel and MS word and vice versa -Scanned Document data entry -Typing speed of 65-71 wpm. -Math Equation Typing -Real Estate data entry -Virtual Assistance -Any kind of document conversion and data extraction Applications used: Google docs, Dropbox, etc Your needs are my priority! Please see below my expertise: I am detailed oriented, hardworking person and having 10+ Years of Experience working with MS Office Adobe Acrobat. - PDF Create & edit Fillable PDF forms. PDF conversions into various file formats OCR
    Featured Skill Answered Tickets
    Online Chat Support
    Ecommerce Website Development
    Customer Satisfaction
    Microsoft Office
    Order Management
    Communications
    Freshdesk
    Answered Ticket
    Customer Support
    Order Fulfillment
    Product Listings
    Shopify
    Dropshipping
  • $5 hourly
    • 5.0/5
    • (23 jobs)
    Welcome to my profile. My name is Arslan Malik. I'm a BPO & IT expert and have been in this industry since 2014. I'm professionally skilled in Customer handling and resolving their concerns over the phone and emails. I have strongly believed in that, that no business will be successful if its customer support is not strong. I always prefer quality over quantity. Therefore, If you are really looking for a competent person than we are a great match obviously. My Services: ✓ Customer Services (Phone Support, Email Support, Tickets Resolution. Chat Support) ✓ Graphic Designing (Logo, Flyer, Business Card, Stationery Items) ✓ WordPress Website Development ✓ Data Entry ✓ Travel Assistance to the customers and agents Why Choosing Me: ✓ I'll redefine your company’s visual presence ✓ I'll take your products to the next level ✓ A flexible working partnership ✓ 24/7 Availability ✓ High Broadband Internet Speed ✓ Silent Environment for work So, Let's start working together.
    Featured Skill Answered Tickets
    Business with 10-99 Employees
    Virtual Assistance
    Email Support
    Phone Support
    Startup Company
    Dropshipping
    Order Tracking
    Answered Ticket
    Customer Support
    Social Media Marketing
    Customer Service
    Shopify
    Email Communication
  • $8 hourly
    • 5.0/5
    • (3 jobs)
    ============== Thank you for visiting my profile =============== If you're looking for Top-notch Customer Service Representative, then you are landing in the right place! With over 3+ years of experience managing DropShipping and doing Customer Service for e-commerce stores, and being a Virtual Assistant for many companies. I'm offering my services to potential clients to help them start off on the right foot by providing them with an excellent blueprint that would help you test different products at a low cost for advertising and gradually scale your ads for maximum profitability. This blueprint is based on my experience and proven methods enriched with details, which will walk you through the complete process from finding the winning products to the delivery from the supplier. While working as a VA for 2 years, I have witnessed many entrepreneurs starting a new store with a lack of experience and trying to drop ship via Shopify out of pure enthusiasm but it doesn't last long, as they bleed money just in the test phase of their first product. It's a good learning curve but not good as a business, that is where my experience helps you to avoid burning money and gives you a head start by putting you on the right track. I have the passion and drive to help customers by putting myself in their shoes and addressing each query with a specialized, tailored response. Not only that, but I have experience with all the mainstream Ticketing, Phone Systems (for example, Zendesk, RingCentral) and not only that I also help in deploying a proper customer service channel. For the last 3 years, I've been providing Customer Support, Virtual Assistant, store management A to Z, and support for Drop-Shipping stores along with my team and have helped a number of stores reach 6 Figures in less than a year. If you feel like I would be a good fit, I am only a few clicks away! Thank you for your consideration
    Featured Skill Answered Tickets
    Dropshipping
    AliExpress
    Shopify
    Answered Ticket
    Order Fulfillment
    Data Entry
    Customer Service
    Customer Support
    Product Listings
    Fashion & Beauty
    Online Chat Support
    Email Support
    Zendesk
    Order Tracking
  • $6 hourly
    • 0.0/5
    • (1 job)
    With over 3 years of experience as a customer service representative, I specialize in providing freelance support to enhance client experiences and deliver top-notch work. I've successfully offered global online chat and email support, recognizing the significance of professional customer service in fostering future business opportunities. As your dedicated Virtual Assistant, I assure you the adept management of your Customer Care Service, Online Chat Support, Emails, and Social Media Inbox. My approach combines professionalism and friendliness, ensuring an exceptional customer experience. I have a proven track record, including successful VA of Casbum, Emasho, and Muan email and Social Media support. Proficient in communication tools such as Skype, WeChat, and WhatsApp. I offer versatility in managing platforms like Gmail, Outlook, Facebook pages, Instagram, Booking.com, and WeChat. In the E-commerce domain, my expertise extends to order tracking, processing, fulfillment, cancellations, refunds, dispute resolution (PayPal, Klarna, Charge flow, chargeback), and effective communication with suppliers. Additionally, I've served as a Virtual Assistant for various products, handled data entry tasks, and demonstrated proficiency in Google Sheets. I am available 365 days a year for any further discussions. I am enthusiastic about the prospect of collaborating with you.
    Featured Skill Answered Tickets
    Zoho Desk
    Digital Marketing
    Research & Strategy
    Price & Quote Negotiation
    Answered Ticket
    Customer Support
    Customer Service
    Order Tracking
    Help Scout
    Social Media Management
    Inbound Inquiry
    Order Processing
    Data Entry
    Email Support
    Online Chat Support
  • $5 hourly
    • 3.6/5
    • (3 jobs)
    Hi, With having 8+ years in the industry, I have great experience working with 21+ Satisfied Clients around the globe. ~CRMs I have used: Sales Force, ScrubCop, CCA2, ZOHO, FRESH DESK, ZENDESK, GORGIAS, SHOPIFY, TAWK. TO NEXTIVA UNITY, NEXTIVA, JIRA and OCTO CHAT. I have command on these as I have used them as need on projects. EMR I have used for Patient care ECW, Aesthetic Records, Athena One. ~ DIALER for Inbound/Outbound calls RING CENTRAL, 8×8, NEXTIVA UNITY, PHONE BURNER, GOOGLE VOICE,, UNITY PRESS 1 and 3CX. I'm a specialist equipped with knowledge and required skills to complete any project. I would love to use my knowledge and experience to help organizations attain their goals and help their customers to resolve their issues. A friendly, highly energetic and enthusiastic individual with excellent communication skills, able to multi task and a fast learner. let's share your projects and start working on it.
    Featured Skill Answered Tickets
    Appointment Scheduling
    Patient Care
    Medical Billing
    Customer Support
    Online Chat Support
    Customer Service
    Communication Skills
    Inbound Inquiry
    Virtual Assistance
    Microsoft Word
    Zendesk
    Email Support
    Microsoft Excel
    Phone Communication
    Answered Ticket
  • $15 hourly
    • 0.0/5
    • (1 job)
    I've worked globally, including in the US, Canada, the UK, and Australia. Industries I Work With: ✔️E-Commerce ✔️BPO ✔️Telecom ✔️Healthcare ✔️SaaS ✔️Digital Marketing Experience: ✔️Zendesk ✔️ Gorgias ✔️ Zoho ✔️ HubSpot ✔️ Shopify ✔️ eBay ✔️ WooCommerce ✔️ Ring Central ✔️ InPacket ✔️ Vonage ✔️ Trello ✔️ Slack ✔️ Microsoft Meetings ✔️ MS Office Suite ✔️ Google Suite Availability: ✔️9 hours/day, 6 days/week ✔️EST, CST, MST, PST, GMT, PHT Workspace Facilities: ✔️High-performance setup with noise-canceling headphones and high-speed internet ✔️Quiet office with Backup power Let's have a quick call/chat to discuss your needs—professional support for your success.
    Featured Skill Answered Tickets
    Project Management
    Inventory Management
    Answered Ticket
    Google Sheets
    Customer Service
    Virtual Assistance
    Administrative Support
    Email Support
    Shopify
    Phone Support
    Data Entry
    Social Media Management
    Appointment Scheduling
    Online Chat Support
  • $5 hourly
    • 0.0/5
    • (1 job)
    🚀 Struggling to scale your online store? Let’s turn your eCommerce vision into reality. ✔ I will turn your casual browsers into excited buyers using proven, data-backed strategies. ✔ I will optimize your workflows so no more time or money gets wasted. ✔ I will make sure every shopper gets 5-star treatment, so they keep coming back with friends. ✔ As a seasoned eCommerce strategist and customer experience expert, I specialize in driving explosive revenue growth, streamlining operations, and maximizing customer satisfaction. 🏷️ Here’s what I deliver: ✔ Customer Service ✔ Email Support ✔ Live Chat Support ✔ Phone Support ✔ Call Handling ✔ Inbound and Outbound Sales ✔ CRM Management ✔ Shopify Store Management ✔ Product Listing ✔ Sales Assistant ✔ Email Marketing ✔ Social Media Marketing ✔ Lead Generation ✔ Appointment Scheduling ✔ Complaint Handling and Resolution ✔ Document Control (Google Sheets) ✔ Quality Assurance ✔ E-Commerce (Shopify, Amazon) ✔ Data Entry ➡️ Key Skills That Drive Results: 🌟Proficient in CRM software (e.g., GoHighlevel, Salesforce, Zoho, HubSpot) 🌟Proficient in scheduling tools (e.g., Calendly, ScheduleOnce) 🌟Proficient in using (Zendesk, Fresh Desk, Gorgias, Groove, Intercom and Helpdesk) 🌟Proficient in Microsoft Office and Google Suite 🌟Strong problem-solving and conflict resolution abilities, ability to work in fast-paced environments 🌟 Excellent communication skills 🔥 Why Me? By hiring me, you'll get a dedicated customer service and sales professional who will help you drive business growth through exceptional customer experiences. I bring a proven track record of success, strong technical skills, and a commitment to delivering outstanding results. Let's connect via call or chat to discuss how I can contribute to the success of your business. Reach out today, and together, let's achieve greatness!
    Featured Skill Answered Tickets
    Customer Satisfaction
    File Management
    Order Tracking
    Product Knowledge
    Communications
    Answered Ticket
    Data Entry
    Shopify
    CRM Software
    Cold Calling
    Administrative Support
    Online Chat Support
    Email Support
    Customer Support
    Customer Service
  • $10 hourly
    • 3.0/5
    • (14 jobs)
    With a global footprint spanning the US, Canada, the UK, and Australia, I bring a wealth of experience to the table, adept at navigating diverse business landscapes. Specializing in the e-commerce, BPO, telecom, healthcare, SaaS, and digital marketing industries, I offer comprehensive solutions tailored to your unique needs. Experience-wise, I'm well-versed in a plethora of platforms, including Go high Level, Zendesk, Gorgias, Zoho, HubSpot, Shopify, eBay, WooCommerce, Ring Central, InPacket, Vonage, Trello, Slack, Microsoft Meetings, MS Office Suite, and Google Suite. Whether it's managing customer interactions, streamlining workflows, or boosting your online presence, I've got you covered. My availability is designed to accommodate your schedule, with 9 hours/day coverage across multiple time zones, including EST, CST, MST, PST, GMT, and PHT. You can count on me to be there when you need me. Equipped with a high-performance setup featuring noise-canceling headphones and lightning-fast internet, my workspace ensures uninterrupted focus on delivering top-notch results. Additionally, I operate from a quiet office with backup power, guaranteeing reliability even in unforeseen circumstances. Let's connect for a quick call or chat to delve deeper into your requirements.
    Featured Skill Answered Tickets
    Demo Presentation
    Technical Support
    Salesforce
    HighLevel
    Answered Ticket
    Inventory Management
    Order Fulfillment
    Customer Service
    Virtual Assistance
    Administrative Support
    Email Support
    Shopify
    Phone Support
    Appointment Scheduling
    Online Chat Support
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