Hire the best Billing Specialists in Ontario

Check out Billing Specialists in Ontario with the skills you need for your next job.
  • $35 hourly
    I am a QuickBooks Pro, full cycle bookkeeper and administrative assistant. I specialize in helping small business owners free up their time to focus on growing their business. Am I a good fit for you? - Are you a small or start up business needing 1 - 20 hours per month of administrative and or/ bookkeeping and financial help? - Are you using (or ready to switch to) QuickBooks Online? - Do you need an expert who can help explain things and teach you what you need to know, in plain English? - Would you like to be able to ask an expert your questions as needed? - Are you looking for help with one of these industries: * Professional Services * Real Estate * Construction * Marketing, advertising * Retail/Wholesale * Consulting * E-commerce If you answered yes to the above questions, here’s how I can help you with your small business. 1. Set Up, Clean Up, Catch Up and Keep Up your QuickBooks Bookkeeping so you don't have to worry about it. I will: - Accurately record your transactions so you can have clean, tax-ready financials - Keep a clean paper trail and attach supporting documentation - Pay bills - Reconcile your bank accounts so you can be sure the numbers are right - Customize reports so you can understand the numbers and gain actionable insights - Set up processes to make things run smooth 2. Cash Flow Management. Work with you to forecast your cash and be prepared for upcoming cash needs 3. Set up a budget and monitor performance against the budget 4. Teach you what you need to know to use QuickBooks 5. Social media management and creation - Instagram, Facebook, LinkedIn, TikTok, and Youtube 6. Email and calendar management 7. Project and team management 8. Copy writing 9. Various Ad Hoc administrative duties Located in Peterborough Canada, but I can work remotely across Canada and the USA.
    Featured Skill Billing
    Microsoft Word
    Account Management
    Financial Report
    Payment Processing
    Calendar Management
    Email Support
    Virtual Assistance
    Content Creation
    File Maintenance
    Account Reconciliation
    Invoicing
    Business Management
    Management Skills
    Accounts Receivable Management
    Financial Reporting
    Intuit QuickBooks
    Accounts Payable
    Accounting Basics
    Accounts Receivable
  • $40 hourly
    *TOP-RATED FREELANCER on Upwork* With over 4 years of accounting / bookkeeping experience and a Bachelor of Commerce in Accounting, I managed a portfolio of 30+ clients across various industries as a Big 4 Senior Accountant where I’ve solved customers facing accounting-related frustrations and have optimized financial processes for well-known organizations, including: ✅ Shopify Inc. (Est. $2.5 Billion Revenue per year) ✅ Liminal Biosciences (Est. $8.8 million revenue per year) ✅ Lahontan Gold Corporation I now specialize as a QuickBooks ProAdvisor (Stripe, Paypal integrations) where I assist small businesses maintain accurate, organized and compliant financial records. ⭐ Here's what I can bring to your project ✅ Well-versed in IFRS and GAAP accounting standards (CPA candidate) and QuickBooks Online ✅ Accurate bookkeeping (Set up, cleanup, optimized chart of accounts and monthly reconciliation) ✅ Extensive experience working with small and larger client databases from multiple industries (e-commerce, construction, retail, start-up) ✅ Ability to identify and fix discrepancies and inefficiencies in financial statements ✅ 24/7 reliable communication so you are always aware of the project status ✅ Someone who cares about helping you succeed and bringing value to your business ⭐ Why you should choose me over other freelancers ✅ Build client relationships: I focus on providing value to all my clients and earning their TRUST. ✅ Over-Delivering: I take pride in giving more than what I am expected to receive. ✅ Responsiveness: I keep transparent communication at all times with my clients. ✅ Resilience: I persevere to find a practical solution to any of my client’s problems. 🏆 Reviews and feedback from high-profile clients 🏆 The client reviews below describe the quality of work and value that you can expect from working with me. “Isha helped us while we were struggling with our financial books in our early stage startup (MPM). She has been a pleasure to work with to onboard us onto QuickBooks Online. She helped us catch up our bookkeeping for the past 12 months and currently helps us maintain our monthly financial records. Many other accountants quoted us $1500 - $2000 for the same which was too much for a small business but then Isha came as a ray of hope for us with her affordable rates. The onboarding process was very smooth and efficient as Isha took the time to assist us in navigating any bookkeeping questions and technical issues we had. She continuously helps us understand the numbers in our financial statements and guides us with making smart financial decisions for our business. With having her on the team, we can finally now focus on scaling our business. I would definitely recommend her services and consider it to be one of the best investments for my business.” Chetanya Sharma, Founder at MyPersonalMentor “Isha is my go-to-person for anything related to bookkeeping for my business. Her sense of professionalism and organization makes it straightforward to get work done. She is also readily available for help and transparent with her work. Would highly recommend her services.” Esha Ahuja, Founder at TheDanceTalks “I had the pleasure of working with Isha on the Shopify engagement. Shopify is one of the largest files in the Ottawa office and is subject to PCAOB and SOX requirements and is therefore one of the more complex engagements. Isha was able to get into the details and understand Shopify’s revenue recognition process and systems, coach other team members on these processes and systems and liaise with the client when she had questions. She took ownership of the entire audit file, offering to help and stepping up when it is needed. Her people and management skills were truly evident in her coaching and coordination of the work performed.” Alicia Deibert, Manager at PwC Canada
    Featured Skill Billing
    Accounts Payable Management
    Stripe
    PayPal Integration
    Cash Flow Analysis
    Sales Tax
    Invoicing
    Accounts Receivable
    Financial Reporting
    Bookkeeping
    Microsoft Excel
    Bank Reconciliation
    Data Entry
    Intuit QuickBooks
    Account Reconciliation
    QuickBooks Online
  • $40 hourly
    I understand that growing a business could be challenging especially when combined with the tasks of keeping your books. Hence I'm here to relieve you off the task of keeping your books. My Name is Rita Akhibi, I use the QuickBooks Online platform to help you with your day-to-day financial decisions coupled with all my combined knowledge, experience, and expertise gathered from the financial institution in the past 23 years, working in the bank as a branch manager and also in a brokerage firm as a compliance manager. Let me help you with the following; - Daily Bookkeeping - Bank Account Reconciliation - Payroll Services - Quick Book Services -QuickBooks consulting -QuickBooks setup -Book Cleanup -Consulting - Financial Reporting & Year End Accounts -Item List and Chart of Account Organization - Bank and Credit Card Reconciliations -Payroll and Payroll taxes for various industries.
    Featured Skill Billing
    Customer Service
    Payroll Accounting
    Microsoft Office
    Compliance
    Risk Analysis
    Accounting
    Income Statement
    Balance Sheet
    Journal Entries
    Financial Analysis
    Communication Skills
    Bank Reconciliation
    Invoicing
    Bookkeeping
  • $50 hourly
    I provide small businesses in Ontario, Canada with high quality and effective bookkeeping and accounting services using QuickBooks Online. I have a Bachelor of Commerce degree in Accounting & Finance and have been working in accounting and bookkeeping roles for over seven years. I have experience with a wide range of companies including service, retail, sole proprietorships, and corporations. I'm always excited to work with new business owners, learn about new industries, and expand my knowledge!
    Featured Skill Billing
    QuickBooks Online
    Tax Law Compliance
    Payroll Reconciliation
    Microsoft Office
    Corporate Tax
    Bookkeeping
    Finance & Accounting
    Taxes
    General Ledger
    Tax Preparation
    Invoicing
    Microsoft Excel
    Payroll Accounting
    Intuit QuickBooks
  • $35 hourly
    I'm an Administrative professional experienced in everything from invoicing, payroll, data entry, email maintenance, customer service, accounts receivable, benefit enrollments, and much more. Whether you need help with invoicing, proof reading, data entry or a quick project, I can help. I am proficient in multiple systems including MS Office, DocuSign, ADP, among others. Let me help you with all those onerous admin tasks so you can focus on what's important, growing your business and being successful!
    Featured Skill Billing
    DocuSign
    Benefits
    Budget Management
    Email Communication
    Accounts Receivable
    Accounts Payable
    Payroll Reconciliation
    Invoicing
    Customer Service
    Project Management
    Microsoft Project
    Virtual Assistance
    General Transcription
    Data Entry
  • $50 hourly
    A highly self-motivated and result driven professional, with years of diverse and progressive experience in project cost, controls, change management, financial management, analysis, and accounting. Skilled in collaborating with all members of the organization to achieve organizational objectives and provide sustainable solutions. Instrumental in streamlining processes and reporting methods. Proven problem solver, fast learner with the ability to adapt to evolving industry trends. A dedicated professional with the drive and skill set to excel in a fast-paced lead role. Ability in developing exceptional relationships with clients, peers, and senior management to provide sustainable business solutions.
    Featured Skill Billing
    SAP ERP
    Analytical Presentation
    Report Writing
    Management Skills
    Data Analysis
    Management Accounting
    Microsoft Word
    Microsoft Office
    Accounts Payable Management
    Accounts Payable
    Financial Variance Analysis
    Accounting
    Invoicing
    Microsoft Excel
    Financial Report
  • $50 hourly
    ● Building commercial relationships to help deliver improved service and innovation to the customer. ● Plan development projects ● Prepare reports ● Recruit and hire staff ● Follow up promptly on quotations for the assigned customer base ● Develop marketing strategies ● Develop a portfolio for marketing materials ● New product development (NPD)
    Featured Skill Billing
    Logo Design
    Adobe Photoshop
    International Development
    Sales
    Business
    Branding & Marketing
    B2B Marketing
    Management Skills
    Brand Management
    Invoicing
    Microsoft Office
    Business Development
    Business Management
    Brand Development
    Branding
  • $45 hourly
    Over the past 2 decade, I have had the opportunity to work in the non-profit professional arenas such as the Grenada Hospitals Assistance Fund, Community Justice Initiatives, and Independent Living Center Waterloo Region. As a Lead Store Manager and Project Manager, I have had the opportunity assisting high level executives and delivering excellent results while juggling multiple tasks. This has strengthened my strategy of multi-tasking and efficiently and effectively communication while keeping to deadlines. I have demonstrated proficiency in all core office administration functions, including document preparation, project management, internal/external communications, data/record management, scheduling, travel logistics, complex calendar management, and task prioritization. In short, I can manage this position virtually without supervision, and maintain confidentiality with highly sensitive materials/matters. In addition, I have experience in supervising staff and working with high-net-worth clients, both of which require extra attention to the people management side of business. Through successfully managing both internal and external relationships, I have accelerated the achievement of goals and positioned myself as a valuable resource in various situations.
    Featured Skill Billing
    Invoicing
    Medical Records Software
    Report Writing
    Product Development
    Management Skills
    Accounting Basics
    Calendar Management
    Meeting Agendas
    Health
    Financial Report
    Business Management
    Accounts Receivable
    Supply Chain & Logistics
  • $100 hourly
    I am a dedicated and outgoing Travel Coordinator currently working for Canadian Red Cross Travel Services remotely, assisting with travel arrangements for those affected by the Jasper fire. If you're seeking a strong communicator with an upbeat personality who can handle the coordination of your schedule with ease, I’m here to help. My Expertise Includes: - Travel coordination and scheduling - Client and team communication - Canva - Shopify - SharePoint - QuickBooks - Jane App - SAP and NAV - Google Suite - One Port Whether it's managing appointments, coordinating schedules, or ensuring seamless communication across your team, I am committed to providing top-tier support!
    Featured Skill Billing
    General Transcription
    Administrate
    Invoicing
    Research Post Ideas
    Canva
    Sales Consulting
    Sales Copywriting
    Sales Call
    Remote Connection Support
    Appointment Setting
    Appointment Scheduling
    Calendar Management
    Virtual Assistance
    Data Entry
  • $15 hourly
    I've been a small business owner, operator and manager for the past 21 years, but it's time for a change. I'm seeking to find, learn, and succeed in a new career that I can pursue for the rest of my life.
    Featured Skill Billing
    Statistics
    Strategic Planning
    Interpersonal Skills
    Problem Solving
    Management Skills
    Data Analysis
    Invoicing
    Data Entry
    Leadership Skills
    Scheduling
    Time Management
    Sales & Marketing
    Communication Skills
    Customer Service
    Multitasking
  • $35 hourly
    Legal Executive and Billing Coordinator with over 30 years of experience in optimizing legal operations through strategic billing management and advanced document control. Demonstrate expertise in stakeholder communication, dispute resolution and financial analysis, leveraging tools like PowerBI and Excel to deliver precise financial reports. Known for enhancing team efficiency and building strong relationships with global law firms and internal stakeholders, aiming to further streamline processes and drive innovation in legal billing practices.
    Featured Skill Billing
    Leadership Skills
    Stakeholder Management
    Invoicing
    Account Reconciliation
    Financial Reporting
    Document Conversion
    General Transcription
    Virtual Assistance
    File Management
    Document Management System
    Workday
    Microsoft Dynamics 365
    Microsoft SharePoint
    Microsoft Office
  • $45 hourly
    I'm a versatile and detail-driven professional with years of experience supporting clients in fast-paced environments — especially in banking, fintech, and recruiting. Whether I’m writing clear and client-friendly emails, creating internal knowledge base articles, or managing CRM records, my goal is always the same: to make things run smoother, sound better, and feel more personal. With a background that spans CIBC, financial tech startups, recruiting, and law firms, I specialize in blending professional communication with administrative excellence. I bring a sharp eye for detail, a passion for clarity, and a calm, client-centered approach to every task. How I Can Help: - Writing and editing customer-facing emails - Creating or updating internal knowledge base articles - Drafting instructional guides for software or services - CRM management (Salesforce, HubSpot, Zendesk, etc.) - Organizing client data and managing documentation - Virtual assistant support (email, scheduling, research) - Content review and proofreading - Onboarding materials and process documentation - Customer service workflow support
    Featured Skill Billing
    Filing
    Tutoring
    Draft Correspondence
    Draft Documentation
    Invoicing
    Email Support
    Phone Support
    Copywriting
    Administrative Support
    Editing & Proofreading
    Content Writing
    Customer Care
    Virtual Assistance
    Data Entry
  • $60 hourly
    PROFILE Results-oriented Sales Management with high energy levels and passion for customer service and sales. Effectively motivate and train employees on successful sales strategies. Skilled in territory budget control, business development and business generation. CAREER OBJECTIVE Develop skills and abilities through the application of knowledge acquired throughout my career, in order to develop both personally and professionally, providing maximum potential and at the same time unconditional support to the institution in which I find myself committing to growth and progress of it.
    Featured Skill Billing
    Database Management System
    Customer Service
    Invoicing
    Buying
    Purchasing Management
    Database Management
    Competitive Analysis
    Business Plan
    Administrate
    Budget
    Budget Proposal
    Business Management
    Management Skills
    Project Management
    Data Entry
  • $35 hourly
    Hi, I'm Hanish — a Business Analyst and ERP/CRM Transformation Specialist with over 15 years of experience helping global organizations implement ERP, CRM, streamline processes, and drive user adoption. I specialize in: ✅ Business Requirements Gathering & Documentation ✅ System Validation wrt BRD,FD and business knowledge ✅ End-to-End ERP/CRM Implementation Support ✅ UAT Planning, Test Script Writing & QA Coordination ✅ Training Strategy & Content Development (eLearning, ILT, Job Aids) ✅ Post-Go-Live Support, Knowledge Transfer & User Enablement ✅ Process Improvement & Change Readiness I've worked with leading consulting firms like Accenture and TCS. Whether you're rolling out a new ERP system, optimizing a CRM, or training users across departments—I can help bridge the gap between business and tech to ensure success.
    Featured Skill Billing
    Data Migration
    Training & Development
    Change Management
    End-to-End Testing
    Cross Functional Team Leadership
    Functional Testing
    Quality Assurance
    Document Review
    User Acceptance Testing
    Invoicing
    Order Management
    Salesforce CRM
    Microsoft Dynamics 365
    CRM Software
    Customer Relationship Management
  • $49 hourly
    Highly experienced individual with a strong understanding of accounting principles and practices looking for part-time or freelancing opportunities committed to delivering high quality work with 4 years of experience. I am detail-oriented, reliable and highly skilled in managing financial transactions and ensuring compliance.
    Featured Skill Billing
    Accounting Principles & Practices
    Bookkeeping
    Month-End Close Assistance
    Cash Flow Analysis
    General Ledger
    Master Data Management
    Accounts Payable Management
    Accounts Payable
    Accounts Receivable Management
    Accounts Receivable
    Invoicing
    Chart of Accounts
    Account Reconciliation
    Bank Reconciliation
    Accounting
  • $20 hourly
    My name is Fritz and I'm very experienced in Customer Service. If you're looking for someone who is professional and customer-focused to be a part of your team, then I'm your man! I have 15 years of experience in the Customer Service industry. My expertise is in handling emails and chats. I always strive hard to deliver top-quality service. I am open-minded and always ready for new challenges. The world is changing and it's becoming more competitive. And that's a good thing because it forces me to do my best. • Expert in reviewing customer complaints and tracking them. • I have the ability to remain calm and positive even when under pressure. • Trained in different areas such as billing, account security and fraud prevention. • Team-player but not afraid to go on my own. I’m a think-outside-of-the-box guy. • Always willing to learn more, to be trained, and can adapt to changes. • I am proficient in handling complex and escalated customer service issues. I love turning a bad experience into a happy one. Try considering me for your next project!
    Featured Skill Billing
    Customer Service
    Email Communication
    Data Entry
    Invoicing
    Email Etiquette
    Email Support
    Online Chat Support
  • $20 hourly
    Experienced in recruiting upon needed by the company. Can type 45wpm. 3 yrs Experienced in recurred weekly invoices. Submit the report on time. Able to work in multitasking and under pressure
    Featured Skill Billing
    Invoicing
    Microsoft Dynamics GP
    Financial Services
    Google Search Console
    Microsoft PowerPoint
    Typing
    Microsoft Excel
    Project Planning
    Recruiting
  • $28 hourly
    Results-driven an Executive Assistant and Bookkeeper with a proven track record of successfully guiding business owners towards achieving their financial goals and assisting them along the way with administrative and financial tasks. I have worked in various business sectors such as Furniture, Interior Design, Accounting, Web Development and Marketing. The different industries have allowed me to easily understand and adjust myself to every clients request. My experience has also allowed me to be versatile which helps to connect and understand my customers. Every project will be managed diligently as per the following: -Ensure all communication is clear with the customer -Coordinate tasks as per priority and manage multiple projects -Meet each deadline and create a calendar/tracker to keep the customer informed on progress and status of each job -Create easy communication between client and vendors to ensure required information and paperwork is obtained -Assist the client with forecasting and setting achievable goals As a bookkeeper and executive assistant, I strive on providing the efficient and reliable service that a client expects. I am open to negotiable rates as well depending on the urgency or layout of the project.
    Featured Skill Billing
    Leadership Skills
    Interpersonal Skills
    Customer Service
    Social Media Management
    Travel Planning
    Management Skills
    Translation
    Accounts Receivable
    Communication Skills
    Notion
    G-Cloud
    Invoicing
    Time Management
    Dropbox
    Asana
    Canva
    Google Workspace
    Microsoft Office
  • $6 hourly
    I'm a resourceful, reliable, hardworking person with over 2 years of experience of work in Customer Service, Data Entry Operator and Data Analyst between Italy and Canada. I am perfectly fluent in four languages: Italian, Swahili, English and French and I have a basic level in Kinyarwanda. I'm currently studying at Carleton University to achieve a Bachelor of Arts in Criminology and Criminal Justice. I'm a very self-motivated person who does whatever it takes to achieve the assigned goal. I work very well individually as well as part of a group.
    Featured Skill Billing
    General Transcription
    Scheduling
    Editing & Proofreading
    Administrative Support
    Invoicing
    English
    Executive Support
    Data Entry
  • $10 hourly
    I'm a VA with experience in bookkeeping and admin works. I can help clients with their accounts especially in their payables and receivables as well as with their reconciliations. I have also a bit of an experience doing SEO and WordPress website editing and content writing.
    Featured Skill Billing
    Administrative Support
    Bookkeeping
    Bank Reconciliation
    Accounts Receivable
    Accounts Payable
    Invoicing
  • $20 hourly
    Hi, my name is Carly. I have experience with various computer programs, such as Microsoft Office, QuickBooks, Sage, etc. I have worked various administrative positions through temp agencies and have gained many skills and experience, such as accounts payable/receivable, data entry, filing by numerical date and/or alphabetical, editing reports, documents and other confidential paperwork. I am thorough, organized, responsible and strive for success.
    Featured Skill Billing
    Accounts Receivable
    Accounts Payable
    Invoicing
    Accounts Payable Management
    Accounts Receivable Management
    Customer Service
    Filing
    Light Bookkeeping
    Data Entry
  • $20 hourly
    I have strong educational and work experience in accounting and finance; I'm a fast learner and have high attention to details. excellent at meeting tight deadline and highly responsible.
    Featured Skill Billing
    Accounting Report
    A2Billing
    Accounting
    Finance & Accounting
    Budgeting & Forecasting Software
    Finance
    Invoice
    Invoicing
    Financial Modeling
    Financial Analysis
    Accounting Principles & Practices
  • $30 hourly
    Summary Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. * Bookkeeping * Information Auditing and Verification * Bank Statement Analysis * Business Correspondence Writing * E-Mail and Telephone Communication * Dependable and Adaptable
    Featured Skill Billing
    Business Management
    Management Skills
    Finance
    Bookkeeping
    Outbound Sales
    Communications
    Spreadsheet Software
    Finance & Accounting
    Management Accounting
    Business
    Accounting
    Invoicing
  • $23 hourly
    OBJECTIVE To deliver high-quality virtual administrative and customer support services, ensuring businesses operate smoothly and efficiently. By managing daily tasks, communications, and organizational needs, we help entrepreneurs and companies save time, reduce stress, and enhance client satisfaction.
    Featured Skill Billing
    Invoicing
    Administrate
    Data Entry
  • $30 hourly
    With over six years of experience in the construction industry, I bring a strong background in project management, client relations, and diverse trade expertise. As a Project Manager at ALTA Drywall Solutions, I oversee project scopes, manage budgets, and ensure seamless coordination between stakeholders for timely project completion. My skills include tender preparation, contract administration, quantity take-offs, site inspections, and financial tracking, utilizing tools like Smart Sheet and ERP systems. Previously, I managed schedules and site activities at Specified Roofing and gained expertise in construction estimation, warehouse management, and logistics at Active Mechanical and Noble Corporation. My volunteer experience with Habitat for Humanity further strengthened my hands-on skills in drywall installation, insulation, and plumbing. Fluent in English, Hindi, and Gujarati, I am adept at communicating effectively with teams and clients. My technical skills include proficiency in Microsoft Office, AutoCAD, Plan Swift, Procore, and Smart Sheet. I am excited to contribute my expertise to your team and look forward to discussing how I can add value to your projects.
    Featured Skill Billing
    Invoicing
    Invoice
    Microsoft Word
    Spreadsheet Software
    Construction Estimating
    Microsoft Office
    Construction
    Telegram
    Microsoft Excel
    Microsoft Outlook
    Microsoft Project
    SAP ERP
    Architectural Design
    Autodesk AutoCAD
    Construction Monitoring
  • $25 hourly
    Administrative Assistant with a diverse background in healthcare and business management and professional in working with executives and leadership teams. Facilitates multiple projects simultaneously and is equipped with administrative and customer service expertise. * EPIC, Accuro EMR, SECTRA computer experience * Proficient in MS Office Suite, Outlook, Word, Excel, PowerPoint, Adobe, Concur (SAP), Kronos PeopleSoft, SharePoint, Microsoft Teams, Point Click Care * Project planning and management skills, Coordinate systems/processes * Initiative-driven and goal-oriented to complete work within tight deadlines and changing priorities, and under minimal supervision. * Highly skilled in multitasking and working under tight deadlines
    Featured Skill Billing
    Health
    Filing
    PeopleSoft
    Financial Statement
    Invoicing
    Financial Report
    Microsoft Outlook
    Database
    Accounting Basics
    Medical Informatics
    SAP
    Presentation Design
    Microsoft Excel
    Presentations
    Microsoft Office
  • $30 hourly
    Hello! I'm Chitra , a highly skilled Administrative Assistant with a proven track record of delivering exceptional services. With 5 years of experience in the industry, I am dedicated to providing top-notch solutions to meet the unique needs of my clients. My primary focus is understanding your requirements and delivering solutions that exceed your expectations. I believe in open communication and collaboration throughout the project lifecycle. I am excited about the opportunity to work with you and contribute to the success of your project. Feel free to reach out, and let's discuss how I can bring your ideas to life. Thank you for considering my profile. I look forward to the possibility of working together!
    Featured Skill Billing
    Research & Strategy
    Acumatica
    Invoicing
    Price & Quote Negotiation
    Communication Skills
    Receptionist Skills
    Microsoft Office
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