Hire the best BPO Call Center Specialists in the United Arab Emirates

Check out BPO Call Center Specialists in the United Arab Emirates with the skills you need for your next job.

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$100 hourly
Jawad K.
- 5.0/5
- (97 jobs)
I have an extensive diversified experience of nearly 2 decades to work globally, with a special focus on England, North America and UAE. Throughout my career, I have successfully managed multiple diverse teams operating from different locations, serving wide range of British, Middle Eastern and North American clients. I love everything to be at perfection, which is only possible if full attention to details is given. Even though I am co-founder of Utilis BPO and eTek Studio, sourcing has always been my passion. I have an extensive experience of sourcing, and I regularly source diverse products from all over the world, for wide range of global clients. With the unique combination of experience and profile I have, it is not difficult for me to find the right suppliers at the best available price. I always tell my clients, if there is something available anywhere in the world at the required price, I will source that. I know the whole process from floating inquiry to acquiring quotes to shortlisting suppliers to negotiate the prices to sampling to ordering till shipment. I have an extensive diverse souring experience which enables me to source anything which is available anywhere in the world. I can not only get your the quotes for products from different suppliers across the globe, but will also be able to find the manufacturers to do private labeling. I established Utilis BPO, as an outsourced service provider, to serve a diversified range of clients worldwide since 2006, supporting the entire customer life-cycle from front-office customer interaction to back-office reverse logistics. Under the banner of Utilis BPO, Below are few of the many services I have successfully delivered to my clients, through professional resources: - Admin support (claims processing, email support & order taking etc.) - Amazon store management - Customer acquisition - Customer care (live chat & phone answering support & up-selling etc.) - Content writing - Debt collection | financial recovery - Direct response - Graphic designing - Research - Sourcing I formed eTek Studio (a branding agency) over a decade ago. Under eTek Studio, I have been providing cost effective high quality solutions to clients from North American and Middle East. AT&T is still using a CRM which was built by my team, under my supervision. Same time, Souq.com (an Amazon company) is also our client. Below are the major services which I provide to my clients, through my highly skilled resource, under the banner of eTek Studio: - Content writing - Digital marketing (SEO | SEM | SMO | SMM) - Graphic design - Web & apps development

BPO Call Center
Social Media Optimization
Sourcing
Debt Collection
Administrative Support
Content Writing
Amazon FBA
Customer Support
Search Engine Optimization
$9 hourly
Calvin K.
- 5.0/5
- (2 jobs)
Proactive, smart worker, hard worker, and an empathetic Customer Support Advocate and a Sales Project Manager with over 8 years of experience in the BPO industry. Proficient in solving inquiries via email, chat, and phone with a win-win resolution for both the customer and the company. Expertise: Shopify Gorgias Shipstation Zendesk Salesforce Aircall Ring Central ZOHO Jane Etsy KEY SKILLS AND COMPETENCIES: - Able to work independently. - Team player. - Attention to detail. - Able to handle complex calls and situations. - Demonstrating empathy and understanding when talking to customers. - Able to deal with irate/ abusive callers professionally. - Can handle a high volume of inbound and outbound calls. - Can type up to 75 wpm. - Excellent listening and problem-solving skills. - Excellent communication skills and telephone manner. - Good keyboard skills and knowledge of customer service and sales principles & practices.

BPO Call Center
Customer Support
Customer Service
Multitasking
Email Communication
Data Entry
Customer Satisfaction
Technical Support
Order Tracking
Online Chat Support
Email Support
Phone Support
$60 hourly
Hiruni T.
- 0.0/5
- (0 jobs)
OBJECTIVES Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also i would like to secure a position in highly competitive establishment and to develop my potentials, while utilizing to it's maximum and apply my well developed professional skills and become a vital resource to my employer.

BPO Call Center
Psychology
Sales & Marketing
Retail
Anti-Money Laundering
Retail & Consumer Goods
Oracle Programming
Voice of the Customer
Business Management
Voice Acting
Education Presentation
Retail Design
Compliance
Financial Audit
Microsoft Excel
$20 hourly
Alia H.
- 5.0/5
- (3 jobs)
PROFILESUM MARYAN DOBJECTIVES I have held positions in the areas of Customer Service in the UAE. My objective is to obtain a stimulating position within an energetic and supportive environment with potential for future growth. 7years of UAE experience Reliable, dependable, punctual Highly organized Customer Service and Sales Skills Problem Solver Trustworthy

BPO Call Center
Email Communication
Telemarketing
Administrate
Calendar
Communications
Customer Service
Microsoft Office
Data Entry
Database
Online Chat Support
Call Center Management
$67 hourly
Anoop G.
- 0.0/5
- (0 jobs)
As an Experienced Service/Sales Engineer and Key Supplier Contact in the commercial/industrial laundry + kitchen equipments Trading field, I have spent years honing my skills and expertise in the industry. With a strong background in both technical engineering and sales, I am able to effectively communicate with clients and suppliers alike to create mutually beneficial partnerships. Throughout my career, I have been responsible for managing key supplier relationships, negotiating contracts, and delivering exceptional customer service. My in-depth understanding of the laundry/kitchen industry and its unique challenges has allowed me to provide expert guidance to clients and suppliers, ensuring that all parties involved achieve their desired outcomes. In addition to my technical and sales skills, I am a natural problem solver with a keen eye for detail. I approach each challenge with a creative mindset, leveraging my knowledge and experience to develop innovative solutions that meet the needs of all stakeholders.

BPO Call Center
Fire Protection Engineering
Machinery
Textile Engineering
Purchasing Management
Price & Quote Negotiation
Request for Quotation
Task Coordination
Supply Chain & Logistics
Customer Service
Hospitality
Energy
Electrical Engineering
Mechanical Engineering
$8 hourly
Ma Vanessa B.
- 0.0/5
- (0 jobs)
Dynamic and dedicated Administrative Assistant with over a decade of experience in providing support to ensure a smooth and efficient operation of an office or organization. Skilled in performing a wide range of administrative and office support tasks, including documentation, record keeping, handling communication, and customer service. Expertise in student visa processing and website migration. Proven track record of working effectively with cross functional teams to contribute to the overall success of the organization.

BPO Call Center
Bitrix24
Slack
Zendesk
Asana
Communication Skills
Office 365
Email Communication
Customer Service
Data Entry
$28 hourly
Azhar B.
- 3.3/5
- (9 jobs)
Hello, Believed to be an excellent English Communicator. I have spent years in a call center environment speaking to customers around in US, Australia and Europe. I specialize in lead generation, Appt setting, cold calls, inbound+ outbound. Also, worked extensively as a trainer in process, voice and accent. Besides, team leadership and client coordination has also been an integral part of my work profile. Looking forward to work with you. Thanks Azhar

BPO Call Center
Public Relations
Translation
B2B Marketing
Event Management
Sales
English to Arabic Translation
Business Consulting
B2B Lead Generation
Cold Calling
Sales Development
Business Development
Lead Generation
$5 hourly
Sameera Y.
- 0.0/5
- (0 jobs)
Objective: To seek a challenging position within an organization that has the vision and potential for development, growth and expansion this also maintains a high standard of performance and business ethics., Personal Profile: Retail banking experience in Dubai, with ability to work on own initiative, as a part of a team and motivating team to achieve the objectives. Good analytical, team leading and problem solving skills to maintain quality standards. Excellent communication, presentation and interpersonal skills.

BPO Call Center
Office Design
Windows 7 Administration
Sales Presentation
Marketing
Freelance Marketing
Windows Administration
Report Writing
Sales
Microsoft Windows
Data Entry
Microsoft Office
$15 hourly
Raulyn L.
- 0.0/5
- (0 jobs)
PROFILE An experienced customer service representative with a verifiable track record of resolving complex issues quickly and winning customer loyalty. Excellent communication and problemsolving skills coupled with initiative and accuracy provide the customer with an efficient and positive experience.

BPO Call Center
Customer Service
Call Center Management
$8 hourly
Yousef A M.
- 0.0/5
- (0 jobs)
Hello! I’m Yousef, a dedicated and versatile professional offering a unique combination of customer support expertise and transcription services. With a strong background in assisting customers and delivering accurate, high-quality transcriptions, I am committed to providing exceptional service across both areas. Customer Support Specialist: I excel in delivering excellent customer service by providing timely, accurate, and empathetic support to clients. Whether it's resolving issues, answering inquiries, or offering guidance, I ensure each customer has a positive experience. With my strong communication skills and problem-solving abilities, I handle inquiries and concerns efficiently, both in English and Arabic, offering bilingual support to a diverse client base. Transcriber: In addition to my customer service experience, I am also skilled in transcription, offering precise and timely transcriptions for audio and video files. Whether it's interviews, meetings, podcasts, or lectures, I ensure that every detail is captured accurately, and I take pride in delivering transcriptions that are both clear and well-organized. What I offer: - Customer Support: Handling inquiries, resolving issues, providing product/service guidance, and ensuring customer satisfaction. - Transcription: Accurate transcription of audio and video content in English and Arabic, ensuring clarity, detail, and context. - Bilingual Expertise: Offering Arabic-English bilingual customer support and transcription services. Fast response times, attention to detail, and reliability are my top priorities. I’m here to make sure that you receive top-notch service and that every transcription task is completed with precision and speed. Let’s work together to achieve your goals!

BPO Call Center
Communication Skills
Microsoft Office
Outbound Call
Call Scheduling
Sales Leads
Sales Strategy
Technical Support
Receptionist Skills
Cold Calling
Customer Service
Translation
Tutoring
$20 hourly
Jamil Angelo Q.
- 0.0/5
- (0 jobs)
Customer Care Associate * Highly astute, energetic, team-spirited, organized and meticulous administrative cum sales, account executive with experience in corporate office and retail settings - proven ability of working in a fast-paced environment. * Adept at preparing and maintaining files, greeting visitors, dealing with clients/customers from all walks of life and promoting products & services. * Good communicator and planner with strong judgment and critical thinking abilities. * Enthusiastic, creative, and willing to carry out higher responsibility; proficient in handling issues/problems concerning employee and customer relations. * Analytical, resourceful, and problem solver who works well under pressure and thrives in an atmosphere of challenge. * Trustworthy, reliable, and possess strong work ethics and professional foundation of challenge. * Result-oriented professional skilled in establishing and maintaining positive

BPO Call Center
General Transcription
Data Entry
Customer Service
Customer Care
$8 hourly
Maria Cristy M.
- 0.0/5
- (0 jobs)
You can call me Criska! I am an experienced Customer Service Representative for 8 years and I have a set of skills that are available to become a top-notch CSR like phone communication, email and chat support, order processing, and data entry. I am a professional individual who is enthusiastic about my work. I've worked with clients professionally from various lines of businesses from top BPO companies and clients like Verizon Business, Virgin Media UK, and Google to Corporate Companies in Dubai. I am a fairly new freelancer but I know that I can and I will do the tasks with dedication and commitment to providing 100% client satisfaction to my future clients. My work experiences equipped me well to be better in communication, problem-solving, time management, and strive in a positive workplace but I can also work under pressure. If my profile is fit for the job, I am just one invitation away. Kind regards, Cristy

BPO Call Center
Social Media Carousel
Communication Skills
Administrative Support
Decision Making
Photography
Customer Engagement
Product Knowledge
Social Media Management
Customer Service
Online Chat Support
$50 hourly
Ahmed L.
- 0.0/5
- (0 jobs)
My name is Ahmed Latif and I am a master's in IT and I have experience in Admin Support as well as coordination in different departments and in IT and Network

BPO Call Center
Microsoft Office
Telesales
Customer Service
Data Entry
$3 hourly
Zaina T.
- 0.0/5
- (0 jobs)
"I am a freelance translator and Copywriter, I translated my articles which were published later in many magazines, whether translating or writing I can always help you." - Create eye catching ads. -translate articles from English to Arabic and vis versa.

BPO Call Center
Management Skills
Call Center Management
$4 hourly
Hayzel N.
- 0.0/5
- (0 jobs)
Hello! I’m new to remote work and virtual assistance, but I bring 8 years of experience in the call center industry, 4 years in customer service and 4 in telemarketing. I’ve handled everything from resolving customer issues to generating leads and closing sales. These roles have honed my communication, multitasking, and problem solving skills key traits for any VA. I’m ready to assist with data entry, admin tasks, email management, and more. Let’s work together to get things done efficiently and stress free!

BPO Call Center
Telemarketing
Online Chat Support
Email Support
B2B Marketing
B2B Lead Generation
Prospect Research
Lead Generation
Data Mining
Inbound Inquiry
Outbound Sales
Data Entry
Phone Communication
Sales & Marketing
Customer Service
$6 hourly
Trisha Mae T.
- 1.0/5
- (0 jobs)
3 years of experience as an Executive Assistant in an engineering consultancy, where I managed schedules, coordinated projects, and handled a range of administrative tasks. Before that, I worked for four years in customer service and sales, helping customers, solving problems, and building strong relationships. These roles have helped me become highly organized, a great communicator, and able to handle multiple tasks at once. I enjoy being in a fast-paced environment and finding practical solutions to everyday challenges.

BPO Call Center
Customer Satisfaction
Call Center Management
Customer Service
$20 hourly
Rakeema M.
- 0.0/5
- (0 jobs)
Hi this is Rakeema **OBJECTIVE** Customer Service Representative with 6 years of experience in providing high-quality customer support across various channels (phone, email, chat). Proven expertise in resolving customer issues, managing customer complaints, and ensuring customer satisfaction. Strong communication, interpersonal, and problem-solving skills with a focus on building lasting customer relationships. **PERSONAL APPRAISAL** * **Teamwork & Independence:** I thrive in both team and independent environments, effectively collaborating with colleagues and driving projects forward independently. * **Leadership & Management:** Possessing strong leadership qualities, I am adept at guiding and motivating teams towards achieving common goals. * **Performance Under Pressure:** I excel in high-pressure situations, maintaining composure and delivering results effectively. * **Adaptability & Coachability:** I am a highly adaptable and coachable individual, readily embracing new challenges and learning opportunities. * **Interpersonal Skills:** I possess excellent interpersonal skills, effectively communicating and building strong relationships with individuals from diverse backgrounds, both in person and remotely. **Key Improvements:** * **Stronger Word Choice:** The revised version uses more impactful and professional language, such as "contribute," "leverage," "dynamic," "thrive," "excel," and "adaptable." * **Conciseness:** The objective is more concise and impactful. * **Structure & Clarity:** The personal appraisal is presented in a more structured and readable format with bullet points. * **Emphasis on Skills:** The revised version emphasizes specific skills and their application, making your value proposition clearer.

BPO Call Center
Oracle
Food
Microsoft Excel
Call Center Management
Travel
People
Management Skills
Microsoft Word
People Management
Customer Service
Food & Beverage
$5 hourly
Majilene L.
- 0.0/5
- (0 jobs)
Having been involved within the customer service and administrative sector for more than 9 years and in different industries including hospitality, food and beverage service, call centre and retail industry and construction industry. A focused professional with strong experience in customer service and proven ability to assist customers and do administrative tasks. Demonstrates exceptional communication skills in order to achieve excellent customer satisfaction. Committed to the delivery of high service standards, with a dedication to delivering solutions, handling complaints and solving problems.

BPO Call Center
Complaint Management
Problem Solving
Customer Service
Team Alignment
Communication Skills
Administrative Support
Customer Engagement
$10 hourly
Patience A.
- 0.0/5
- (0 jobs)
Professional profile Customer care service professional with an experience in telecom and retail sectors, combined with a customer focused approach to business administration. With several years of experience in customer facing roles in one of the leading Telecom companies and retail business. I am able to provide outstanding service within any environment and deal with a broad range of customer needs from initial enquiries through to sales, transactions and complaint handling.

BPO Call Center
Travel & Hospitality
Travel Planning
Travel Advice
Customer Service
Retail
Administrate
Data Entry
Retail & Consumer Goods
$4 hourly
Jean J.
- 0.0/5
- (0 jobs)
I joined Upwork so I can balance time at work and life with my family. I worked in a BPO as Customer Service Representative and an ESL teacher for Chinese, Korean and Japanese clients in the Philippines for more than 5 years before I started working abroad as a receptionist and admin support in a college. I have also experienced working in part time jobs like Customer Care Support in a clinic and Office Coordinator in UAE. These years of experience are my core support to help you in your business.

BPO Call Center
Receptionist Skills
ESL Teaching
Customer Service
$22 hourly
Derick S.
- 0.0/5
- (0 jobs)
Meet Frederick Daniel D. Simpao – Administrative Specialist with a Heart for Service Frederick Daniel D. Simpao is a seasoned administrative professional known for his flexibility, resourcefulness, and unwavering commitment to exceptional customer service. With over a decade of experience in operations support, client relations, and membership coordination, Frederick thrives in environments that demand both precision and empathy. 🛠️ What I Do Best: Membership & Client Services: From building rapport at the front desk to resolving complex client issues at the head office, I excel at creating seamless, positive experiences for members. My role at Gold’s Gym International honed my ability to manage memberships, handle refunds, and maintain accurate records while supporting multiple departments. Administrative Operations & Coordination: I support back-office functions with attention to detail—whether it's auditing transactions, updating databases, coordinating between teams, or managing procurement and inventory processes. Problem-Solving Under Pressure: I have a proven track record in identifying operational gaps, reconciling discrepancies, and resolving issues efficiently—often within tight deadlines. Call Center & Retention Expertise: With years in a high-volume call center (Convergys Corp. and Gold’s Gym), I’m adept at managing inbound and outbound calls, customer retention, and effectively communicating company offerings. Cross-Functional Team Support: I’ve worked closely with finance, operations, sales, and marketing teams—providing CRM support, managing social media leads, and ensuring the right message reaches the right team at the right time. 📌 Skills That Set Me Apart: Active listening and clear communication Time and task management Analytical problem-solving Customer-oriented service mindset Proficiency in Microsoft Office Suite Adaptability in diverse work environments 🎓 Credentials & Training: B.S. in Business Administration (Management Major) Professional Diploma in Nursing Assistance Practical Nursing Graduate Currently based in the UAE and equipped with a local driver’s license, I’m always ready to take on new challenges, contribute to a positive team culture, and help organizations thrive from the inside out.

BPO Call Center
Market Research
Microsoft Office
Communication Skills
Facebook Marketplace
General Transcription
Virtual Assistance
Data Entry
$22 hourly
Jenebel L.
- 0.0/5
- (0 jobs)
BPO Call Center
Data Analysis
Online Research
Report Writing
Presentations
Root Cause Analysis
Administrative Support
Data Entry
Customer Service
Call Center Management
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