Hire the best BPO Call Center Specialists in Guatemala

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$40 hourly
Luis A.
- 0.0/5
- (0 jobs)
Luis Anzueto is a trilingual Project Manager (PMP, CSM) with 15+ years of experience leading cross-functional projects in multinational environments. He has successfully managed system release coordination, process optimization, and service transitions across Latin America, North America, and Europe. Luis has supported SAP-related initiatives, led Procure-to-Pay and payroll transitions to Shared Services Centers, and managed fuel compliance operations for over 500 stations in Canada. His career includes leadership roles in companies such as ExxonMobil, CMI, and TELUS International, where he collaborated with global teams from India, the Philippines, Canada, the U.S., and Mexico. Known for his analytical mindset, structured communication, and ability to navigate complex environments, Luis delivers business results through strong planning, team leadership, and cross-cultural coordination. He is fluent in Spanish, English, and conversational in French, and thrives in remote or multicultural settings that demand agility, structure, and business impact.

BPO Call Center
Stakeholder Management
Scrum
IT Project Management
Process Integration
Leadership Skills
Project Management
$10 hourly
Paula F.
- 4.0/5
- (1 job)
My goal is to be able to grow in a position that challenges me professionally, in which I can learn from the company and at the same time I can put into practice my abilities on a day-to-day basis. I have experience as a Logistics Coordinator, English teacher, as a trainer for a call center, also in English. I've worked for UPS, as a sales agent and in Telus International as a client care rep.

BPO Call Center
B2B Lead Generation
Sales
Outbound Sales
Teaching
Customer Service
Administrate
Logistics Coordination
$10 hourly
Andrea P.
- 0.0/5
- (1 job)
I am a proactive, organized and responsible person, with good interpersonal relationships. I always have the best disposition to carry out my work. I am looking for a challenging position where I can continue to learn. I have experience in developing people from USA to provide customer service. I have skills to approach people and provide feedback. I´m open to feedback and coaching to improve on whatever I need to improve and do a better job.

BPO Call Center
Customer Service Analytics
Customer Service
Customer Care
Training
Server
Virtual Assistance
Customer Service Training
$5 hourly
Gilma G.
- 0.0/5
- (1 job)
With over three years of experience in the call center industry, I’ve developed strong skills in customer service, technical support, and sales. At a leading call center in Guatemala City, I assisted customers with billing inquiries, processed payments efficiently, and provided reliable technical support. These roles helped me build excellent communication and problem-solving skills, especially when working with diverse clients in English. In addition to my professional background, I’m dedicated to delivering top-notch service and creating meaningful connections with customers. I understand the importance of tailoring solutions to meet each client’s needs and exceeding their expectations. If you’re looking for someone who is reliable, detail-oriented, and committed to helping your business grow, I’d love to work with you!

BPO Call Center
Virtual Assistance
Writing
Sales Call
Language Interpretation
AI Writing Generator
Phone Communication
Email Template
Counter
Website Baker
End User Technical Support
Written Language
Customer Service
Customer Care
Customer Experience
$20 hourly
Francisco P.
- 4.1/5
- (1 job)
Objective A strategic and challenging position with growth opportunities in a result-oriented company that allows me to develop my professional career. Profile I'm a fast learner with great analytical skills, always looking to innovate and optimize my workflow. I'm a problem solver by nature with a great aptitude for learning technical skills related to computer systems and data analysis, and with years of experience working on international companies, I have developed great bilingual communicative written and verbal skills in English and Spanish.

BPO Call Center
Looker Studio
Tableau
Microsoft Excel PowerPivot
Microsoft Power Automate
Microsoft Power BI
Power Query
SQL
Data Cleaning
Workforce Management
Dashboard
Business Analysis
Analytical Presentation
Information Analysis
Data Analysis
$15 hourly
Jose N.
- 0.0/5
- (0 jobs)
I am an IT Support Technician with more than 4 years of experience in the field of problem solving at the hardware and software level in the business field. Graphic Designer with experience in the Adobe suite, bilingual and with a penchant for continuing to learn day to day.

BPO Call Center
Remote Connection Support
Call Center Software
Marketing
Information Technology
Phone Communication
Adobe Creative Suite
Graphic Design
Tech & IT
Technical Support
$10 hourly
Julio E.
- 0.0/5
- (0 jobs)
I’m a customer service leader with experience growing from the front lines to managing full operations. Whether you need someone to develop teams, boost performance, or lead client accounts, I can help. Account Manager skilled in team leadership, KPI management, client relations, and operational strategy. I’m passionate about growth, leadership, and bringing an entrepreneurial mindset to drive results. Clear, consistent communication is key to my work. Let’s stay connected.

BPO Call Center
Translation
Management Skills
Customer Service
$18 hourly
Hector S.
- 0.0/5
- (0 jobs)
With 19 years of experience in the BPO (Business Process Outsourcing) industry in Guatemala, I've developed a deep understanding of business operations across multiple processes. This foundation has allowed me to grow professionally and take on key responsibilities-most notably, preparing and presenting quarterly KPI reports to Regional Vice Presidents to support financial decision-making at a strategic level. I'm a results-driven, motivated professional who thrives on learning new methodologies and embracing continuous improvement. In my most recent role as a Reporting Analyst for a wealth management company, I focused on balance sheet management, private investment reporting, and client communication. I worked closely with internal teams to ensure data accuracy, regulatory compliance, and to drive process improvements that supported overall business goals. I'm passionate about delivering meaningful insights, supporting cross-functional collaboration, and making a measurable impact

BPO Call Center
Data Entry
Virtual Assistance
Financial Planning
Finance
Financial Analysis
Financial Policies & Procedures
Process Documentation
Organizational Background
Report
A2Billing
Business Operations
Administrative Support
$5 hourly
María Fernanda M.
- 0.0/5
- (1 job)
ABOUT ME Experience and passion for sales and customer service with a solid track record in call center environments. Focus on delivering an exceptional experience to customers and the company. Accustomed to achieving personal and professional goals. Experiencia y pasión por las ventas y la atención al cliente con una sólida trayectoria en entornos de call center. Enfoque en ofrecer una experiencia excepcional a clientes y empresa. Acostumbrada a alcanzar metas personales y laborales.

BPO Call Center
Cold Calling
Marketing
Sales
Phone Communication
Customer Service
$12 hourly
Jessica Berthed C.
- 0.0/5
- (0 jobs)
SUMMARY Dedicated customer service and quality assurance professional fluent in both English and Spanish, with over 16 years of experience in diverse roles, including technical support, administration, and quality analysis. Proven ability to manage operations, resolve customer issues, and enhance service quality through effective communication and problem-solving skills.

BPO Call Center
Quality Assurance
CRM Software
Ecommerce Support
Data Entry
Virtual Assistance
Problem Resolution
Email Communication
Customer Support
Time Management
English
Spanish
Communication Skills
Customer Service
Phone Communication
$8 hourly
Julio Isaac L.
- 0.0/5
- (0 jobs)
Bilingual Virtual Assistant and Data Entry Specialist with over 2 years of experience supporting administrative operations remotely and on-site. Skilled in Excel, Google Workspace, AS400, and database management. I’ve automated reports, organized digital files, and handled confidential information with accuracy and discretion. Fluent in English and Spanish, highly detail-oriented, fast learner, and committed to delivering high-quality, on-time results. Certified in Community Management and Graphic Design, with a background in customer service and process optimization.

BPO Call Center
Document Conversion
Online Form Creation
Database Management
Accounting Report Creation
CRM Software
Google Workspace Administration
Google Workspace
Appointment Scheduling
Online Research
Email Management
Calendar Management
Virtual Assistance
Administrative Support
Data Entry
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