Hire the best BPO Call Center Specialists in Cavite City, PH
Check out BPO Call Center Specialists in Cavite City, PH with the skills you need for your next job.
- $7 hourly
- 5.0/5
- (3 jobs)
I am Quality analyst with experience includes call monitoring and providing actionable insights. Through monitoring, a QA analyst gathers information to improve agent performance in the contact Centre.
BPO Call Center
CommunicationsComputerQuality AssuranceCall Center Management - $5 hourly
- 4.5/5
- (7 jobs)
I have an extensive Experience as a Recruitment Specialist for 5+ years and as a Customer Service Representative for 4+ years with a proven track record of Job Posting, effective sourcing, screening, and placing candidates while providing exceptional customer service. Skilled in building rapport with clients and candidates, conducting interviews, managing applicant databases, and resolving inquiries with professionalism and efficiency. Adept at multitasking in fast-paced environments, delivering high-quality results, and fostering positive relationships to drive organizational success.
BPO Call Center
Account ManagementRecruiting Process ConsultingCommunicationsLead GenerationVirtual AssistanceEnglishSourcingHR System ManagementApplicant Tracking SystemsResearch & StrategyAcquisitionsLinkedIn RecruitingIT RecruitingResume Screening - $5 hourly
- 4.3/5
- (8 jobs)
OBJECTIVE To be able to work in a well oriented establishment. Exert all my efforts as far as my skills are concerned. Willing to grow my knowledge to other works in a friendly atmosphere.
BPO Call Center
EnglishComputerCall Center ManagementData EntrySalesOutbound Sales - $10 hourly
- 4.8/5
- (3 jobs)
Hello, I am Eres, and Good to see you on my profile. I have over five years working closely with our customers and satisfying them. Being a Customer service staff is challenging but satisfying. It is not just about answering their questions correctly but giving them comfort and making them feel that we are always there to help and we know and understand how they think and their situation. I can proudly say that I am highly reliable, can work under pressure, sprinkles happiness and color to the team, and bring everyone to be the best that they can be. My years of experience have given me a platform to gain skills and expertise and some areas. I can utilize it to improve and help your business not just for a day but until your success. I can do: - Email Support - Live Chat - Web research - Quality assurance for Sales and Customer Service Calls - Administrative tasks - And be your good friend I am also experienced in using the following platforms: - Shopify - Zendesk - Freshdesk - Confluence - Live-Chat - Stripe - Intercom - Quickbooks Furthermore, I can be your Customer Support, QA, VA, your friend, and your long-term business partner. Let me help you, let us work together! Kind Regards, Eres
BPO Call Center
CommunicationsQuality ControlQuality AssuranceLeadership Skills - $8 hourly
- 5.0/5
- (1 job)
Technical Support Representative. Customer Support. Customer Satisfaction. Customer Service. Email Support. Call agent officer. Bill of material and data encoder. Typing words and excel job.
BPO Call Center
Email ManagementCustomer Relationship ManagementEmail SupportCustomer ServiceCustomer SatisfactionCost PlanningCost ControlCost EstimateCost AnalysisProcess ImprovementAutoencoderTypingEnd User Technical SupportTechnical Support - $10 hourly
- 4.3/5
- (5 jobs)
Hi there UpWork Community! 👋 This is Paula, an enthusiastic and professional Virtual Assistant with 2 years and 9 months experience within IT Industry, 3 years of customer service expertise as Supervisor and Training Specialist within eCommerce and 1 year teaching experience in Private School as a Licensed Professional Teacher. A creative, passionate and trust-worthy leader. Helping businesses streamline their operations and achieve customer satisfaction is my goal! Here's the list of my expertise and experiences👇 🙋𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑺𝒆𝒓𝒗𝒊𝒄𝒆 🖋️𝑬𝒙𝒆𝒄𝒖𝒕𝒊𝒗𝒆 𝒂𝒏𝒅 𝑮𝒆𝒏𝒆𝒓𝒂𝒍 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 🖥️𝑹𝒆𝒔𝒆𝒂𝒓𝒄𝒉 𝒂𝒏𝒅 𝑫𝒂𝒕𝒂 𝑬𝒏𝒕𝒓𝒚 👜𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏 𝒂𝒏𝒅 𝑨𝒅𝒎𝒊𝒏 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 And has knowledge using the following tools:⚒️ ✅Google Meet ✅Zoom ✅Microsoft Office ✅Google Workspace ✅Dialpad ✅Slack ✅Whatsapp ✅Meta Facebook ✅ChatGPT ✅Overloop ✅Canva ✅Outlook ✅Capcut ✅Trello ✅Discord ✅Teams ✅Notion ✅Freshdesk ✅Wordpress Let's connect and explore how we can collaborate to achieve great things together!
BPO Call Center
ChatGPTEmail SupportCall SchedulingCall Center SoftwareCRM SoftwareSlackMicrosoft OfficeCanvaManagement SkillsCustomer ServiceTime ManagementLearning TheoryFacilitationEducation - $12 hourly
- 0.0/5
- (2 jobs)
Hi! I'm Vhiel, a dedicated and results-driven Virtual Assistant with ten years in the field of customer service, loan processing, and retention. My competence includes overseeing client engagements via phone, email, or chat and ensuring that all appropriate measures are taken to protect clients and give superior assistance. My areas include: Banking & Financial Services: During my services at Citibank and JP Morgan Chase, I worked on Credit Card and Banking solutions where I effectively handled a wide array of customer inquiries, including collection transactions. Loan Processing & Customer Service: I have strong client interaction skills where I handle clients in making communications regarding loan application, loan applications preparation, and updating and maintaining records in CRM like Infinity, Slack and NinjaEdge. Retention & Problem Solving: I have successfully managed to retain clients by fostering positive relationships and offering them particular and realistic solutions without trying to pressure them into making a buying decision and satisfying them. Tech-Savvy Problem Solver: I efficiently use a number of applications including but not limited to CRMs, Zendesk, Genesys, Jira, and others for faster processes and better service. In addition, I can resolve issues and perform more complex tasks, including providing explanations and conducting visitations to ensure that clients have been rendered services in the best possible manner. Regardless of task, whether I am helping with loan processing, administrative task or addressing customer issues, I always display the qualities of being accurate, efficient, and professional. I look forward to collaborating in order to assist in resolving your business issues, with the same intensity and focus!
BPO Call Center
Digital MarketingFinTechProcurementCustomer RetentionCoachingFinanceAdministrative SupportProduct DescriptionGraphic DesignTraining SessionCustomer ServiceGoogle WorkspaceMicrosoft ExcelMicrosoft Word - $7 hourly
- 0.0/5
- (0 jobs)
I'm a dedicated customer service professional with 6 years of success in resolving customer concerns and inquiries. • Skilled at accurately documenting call details, preparing reports and providing service across multiple platforms to retain clients. • Monitored operations to ensure employees follwed relevant procedures and worked towards defined KPI targets.
BPO Call Center
Customer ServiceSales CallCustomer EngagementCall Center Management - $4 hourly
- 3.0/5
- (1 job)
I'm a college graduate of information technology. my strength is typing and also decent when it comes to speaking in English, I can communicate with people clearly and can work under pressure.
BPO Call Center
Online Chat SupportEmail Support - $12 hourly
- 0.0/5
- (0 jobs)
Objective Effective Operations Team Leader skilled in leading cross-functional teams to meet customer demands and deadlines while promoting high safety awareness and quality work practices. Job Description/Summary of Qualifications * Lead a team of 15-20 representatives on a call center. * Ten years of call center experience in operations and administration. * Train and mentor, all phone representatives to provide excellent internal/external customer service to the providers. * Serve as escalation for all phone representatives dealing with issues and complaints. * Exceptional ability to encourage and motivate team members consistently. * Weekly team huddles to discuss the team stats. * Great leadership skills.
BPO Call Center
Customer ServiceNursingCall Center Management - $10 hourly
- 0.0/5
- (0 jobs)
Communication skills, active listening, adaptability, time management problem solving and empathy .
BPO Call Center
Phone CommunicationCustomer Service - $3 hourly
- 0.0/5
- (0 jobs)
As a cum laude graduate in Peace Studies, I bring a robust academic background combined with practical experience in the BPO call center industry. My skills in communication, English proficiency, customer service, and conflict resolution have been honed through my previous role as an outbound call center agent. I am adept at data entry, typing, and navigating web browsers, making me well-equipped for a range of digital tasks. My familiarity with tools like Canva and social media management, alongside experience with platforms like Viber, underscores my versatility in handling diverse online and communication tasks. Additionally, my skills in crafting and utilizing ChatGPT prompts and chatbot prompts further enhance my capabilities in digital communication and automation. ChatGPT: Proficient in using ChatGPT for content creation, customer support, and automated responses. ChatGPT Prompt: Experienced in crafting effective ChatGPT prompts to enhance interaction and achieve desired outcomes. Chatbot Prompt: Skilled in creating and optimizing chatbot prompts for seamless user interactions and support. Communication Skills: Exceptional verbal and written communication, ensuring clear and effective interactions. English: Proficient in both spoken and written English, enabling high-quality customer interactions and professional documentation. Male Voice: Confident and articulate male voice, ideal for roles requiring clear and engaging verbal communication. Customer Service: Strong background in customer service, providing support and resolving issues efficiently. Resolves Conflict: Skilled in conflict resolution, able to mediate and resolve disputes effectively. BPO Call Center: Experience working in a BPO call center environment, handling outbound calls and customer queries. Data Entry: Accurate and efficient data entry skills, ensuring precise and timely information management. Typing: Fast and accurate typing skills, essential for documentation and data entry tasks. Viber: Proficient with Viber for communication and customer support. Web Browser: Skilled in using web browsers for research, information retrieval, and online tasks. Canva: Experience with Canva for basic graphic design and content creation. Social Media Management: Capable of managing social media accounts, creating content, and engaging with audiences.
BPO Call Center
Chatbot PromptChatGPT PromptChatGPTSocial Media ManagementCanvaWeb BrowserViberTypingData EntryResolves ConflictCustomer ServiceMale VoiceEnglishCommunication Skills Want to browse more freelancers?
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