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Hire the best BPO Call Center Specialists in General Trias, PH

Check out BPO Call Center Specialists in General Trias, PH with the skills you need for your next job.
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  • $12 hourly
    • 5.0/5
    • (4 jobs)
    I have been in the call canter industry and as a Virtual assistant for more than 8 years plus Different types of jobs and also experienced handling my own sales team (emails, inbound and outbound calls, admin work food service). Being flexible in using different CRMs and platforms alongside with good written and spoken communication skills are my strengths. It is also in my nature to be a team player, driven, and able to multitask even if working under pressure with always a positive mindset. Customer Service Representative with nearly a decade of experience addressing complex customer issues. Develops strong customer relationships, urges brand loyalty, and boost consumer engagement. Once hired, I am confident in my ability to provide excellent customer service on every call.
    Featured Skill BPO Call Center
    Email Campaign Setup
    Administrative Support
    Virtual Assistance
    Microsoft Outlook
    Google Calendar
    Fraud Detection
    Account Management
    Email Support
    Lead Generation
    Data Entry
    Email Communication
    Outbound Sales
    CRM Software
    Customer Service
  • $11 hourly
    • 5.0/5
    • (1 job)
    With over 8 years of diverse experience in customer service, project management, and virtual assistance, I am a dependable and results-oriented professional committed to delivering top-notch solutions to clients. My expertise spans across managing teams, optimizing workflows, and providing high-quality data and customer service solutions. Currently enrolled in the Google Project Management certification program, I am building a strong foundation in project management principles, methodologies, and best practices, which I am eager to apply in real-world projects. I have experience in data management, lead generation, and client communication, having successfully worked with teams and clients in various industries. Whether you need help managing a project, cleaning and organizing data, or providing exceptional customer service, I bring an eye for detail and a problem-solving mindset to ensure your goals are achieved efficiently and effectively. What I Can Offer: Project management and coordination Virtual assistant services (team management, scheduling, research) Data management and analysis Lead generation and customer support Process improvement and automation Skip Tracing Let’s work together to bring your project to the next level!
    Featured Skill BPO Call Center
    Customer Service
    Email Etiquette
    Phone Support
    Online Chat Support
  • $7 hourly
    • 5.0/5
    • (2 jobs)
    I am a dedicated, reliable, flexible and honest individual with 5 years experience of customer service in the Call Center industry and 4 years experience being a Virtual assistant to different clients. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humor. I’m able to work independently in busy environments and within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems. I’m very excited to be part of your team and looking forward to working with you in providing excellent customer service or anything else you may need help with.
    Featured Skill BPO Call Center
    Ecommerce
    Product Research
    Product Listings
    Phone Communication
    Retail
    Data Entry
    Real Estate Listing
    Social Media Management
    Online Chat Support
    Phone Support
    Real Estate
    Email Support
    Zendesk
  • $8 hourly
    • 4.7/5
    • (1 job)
    CAREER OBJECTIVE: I want to excel in this field with hard work, perseverance and dedication. I want a highly rewarding career where I can use my skills and knowledge for organizational and personal growth. I am seeking a company where I can use my experience and education to help the company meet and surpass its goals.
    Featured Skill BPO Call Center
    Business Process Outsourcing
    Telemarketing
    Call Center Management
  • $12 hourly
    • 5.0/5
    • (4 jobs)
    I have over 5 years experience working as a customer service representative. I have experience in fraud prevention/detection, real estate, tech support, collection and sales. I have very good memory and learn really quickly. I have a complete set of equipment for call center work at home, a fast and reliable internet connection and I'm available anytime.
    Featured Skill BPO Call Center
    English to Filipino Translation
    Inbound Inquiry
    Technical Support
  • $15 hourly
    • 4.0/5
    • (3 jobs)
    Hi there! 👋 I’m Daniele, a seasoned Executive Assistant with 7+ years of experience supporting CEOs, executives, and businesses to operate at peak efficiency. From managing complex schedules to organizing large-scale corporate events and booking international travel, I ensure everything runs seamlessly so you can focus on big-picture strategies. 💼✨ 🔹 Why Hire Me as Your Executive Assistant? 🔹 ✅ Strategic Calendar & Email Management – I expertly juggle busy schedules, prioritize tasks, and maintain efficient communication to keep you organized and ahead of deadlines. ✅ Corporate Event & Travel Coordination – I have successfully planned and managed large corporate events and booked flights for 100+ attendees worldwide, ensuring smooth logistics inside and outside the USA. ✅ Vendor & Stakeholder Coordination – From handling vendor negotiations to liaising with high-level stakeholders, I ensure seamless collaboration between teams, suppliers, and business partners. ✅ Administrative Excellence – I streamline operations by handling inbox management, document organization, SOP creation, and process improvement to enhance efficiency. ✅ Tech-Savvy & Adaptable – Proficient in Google Workspace, Microsoft Office, HubSpot, Duve, Shopify, and Airbnb, I leverage technology to optimize workflows. ✅ Confidentiality & Problem-Solving – With a keen eye for detail and a proactive approach, I handle sensitive information with discretion and tackle challenges with strategic solutions. 🔹 Additional Skills & Expertise: 🔹 ⭐ Creative Content & Branding – Skilled in Canva and Adobe Premiere Pro, I design presentations, marketing materials, and video content to enhance your brand’s visibility. ⭐ E-Commerce & Real Estate Support – Experience in managing Shopify stores and Airbnb listings, streamlining business operations for online success. ⭐ Social Media & Marketing Support – Content scheduling, engagement monitoring, and brand messaging to increase audience reach. ⭐ Customer Success & Quality Analysis – 3+ years in QA and customer service, ensuring top-tier client interactions. 🔹 What You Can Expect: 🔹 ✔ Proactive & Reliable Support – I anticipate needs and handle tasks efficiently. ✔ Discretion & Professionalism – Your confidentiality is my priority. ✔ Meticulous Attention to Detail – Every task is handled with precision and care. ✔ Adaptability in Fast-Paced Environments – I thrive in dynamic, high-pressure settings. If you're looking for a dedicated, resourceful, and highly organized Executive Assistant to elevate your productivity and operations, let’s connect! 🚀 Looking forward to being a key asset in your success story! ✨
    Featured Skill BPO Call Center
    Administrative Support
    Data Entry
    Administrate
    Quality Control
    Customer Support
    General Transcription
    Teaching English
    Debt Collection
  • $15 hourly
    • 0.0/5
    • (2 jobs)
    Office 365 Mac OS Desktop & Laptop Support Virtual Machine Citrix Active Directory Intune Company Portal / Intelligent Hub Software installation & update Shared Folders Printers Remote Support Network Connection Syncro Ticketing tool
    Featured Skill BPO Call Center
    Office 365
    Technical Project Management
    Customer Experience
    Technical Support
    Business Process Outsourcing IT Services
    Email Support
    Helpdesk
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    Hello! I am a dedicated and experienced I.T. Support Engineer with over 5 years of experience in providing top-notch technical support, troubleshooting, and network administration services. My passion lies in solving complex technical issues and ensuring seamless IT operations for businesses of all sizes. Skills: Technical Support Network Administration System Troubleshooting Hardware & Software Installation Customer Service Windows OS Support Office 365 Administration Virtualization (VMware) Remote Desktop Support VPN Configuration Experience: I.T. Support Engineer Lvl 2 | Technoglobal Team Inc. 2023 - Present - Provided security incident triage and response. - Served as the primary point of contact for support relating to owned solutions and products. - Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks. - Prioritized simultaneous projects to perform effectively under shifting deadlines in a fast-paced environment. - Managed application patches, changed servers, and loaded, and tested software applications. - Provided detailed information on hardware and software products so that appropriate stakeholders could make suitable purchasing decisions. I.T. Specialist | Stefanini Philippines 2019 - 2023 - Answer incoming calls, process all email requests received, process live chat requests, and log all customer questions and issues accurately and efficiently into the ticketing system (ServiceNow) - Managing multiple tickets on a daily basis - Administer email services in Exchange On-Premise and O365 - Administer Skype and MS Office Suite - Configured hardware, devices, and software to set up workstations for employees remotely. - Troubleshoot, test, and resolve complex end-user technical issues/problems - Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks. - Escalating IT issues to the IT manager or support group when necessary Certifications: Qualys (Vulnerability Management Detection Response) Qualys (Scanning Strategies) ConnectWise (Engineer/Technician) ConnectWise (Dispatcher) ConnectWise (Helpdesk Technician) ConnectWise (Internal IT) Coursera (System Administration and IT Infrastructure services) Coursera (Getting Started at Google Analytics) Let's Connect: Ready to tackle your IT challenges and provide exceptional support? Feel free to reach out, and let's discuss how I can help your business run smoothly.
    Featured Skill BPO Call Center
    Graphics Programming
    UI/UX Prototyping
    Web Server
    Data Analysis
    Web Development
    HTML
    UI Graphics
    Web Analytics
    Microsoft Office
    VPN
    Windows Administration
    Hardware Troubleshooting
    Customer Service
    Email Support
    Online Chat Support
    Network Administration
    Administrative Support
    ConnectWise Automate
    ServiceNow
    Office 365
    Microsoft Azure Administration
    Microsoft Active Directory
  • $6 hourly
    • 4.5/5
    • (8 jobs)
    With 7 years of working experience in a Customer Service Industry, I must say that I'm an expert especially on identifying the stated and unstated needs of my clients. Resolving the issue and making sure that preventive measures will be provided and making sure that I will provide them permanent or long term resolution. Every time that I'm given a task, I always make sure that I will finish it effectively and efficiently. Providing my 100% best effort and dedication to make sure that excellent service will be provided. I am a tech savvy person. I am proficient in using the Microsoft Office suite and other software. I am a fast learner with the ability to adapt to the environment and adjust to changes. I'm also detail-oriented, organized, and creative. I look forward to doing business with you.
    Featured Skill BPO Call Center
    Email Communication
    Sales
    Customer Service
    Communication Skills
    Multitasking
    Social Media Plugin
    Online Chat Support
    Email Support
  • $6 hourly
    • 0.0/5
    • (1 job)
    Being able to effectively manage the finances. Have an effective written and verbal communication skills. Providing good customer service and having a marketing strategy in place. To secure employment with a reputable company, where I can utilize my skills and business studies background to the maximum. To Acquire a Challenging Position in an Environment where I can best utilize my skills and education. To use my interpersonal abilities to further the objectives of a business that prioritizes customer satisfaction and customer experience. I'm looking for an entry-level position to launch my career in a highly professional setting. to land a job with a reputable company where I can make the best use of my abilities and business studies training.
    Featured Skill BPO Call Center
    Analytics
    Customer Satisfaction
    Patient Care
    Time Management
    Singing
    Communication Skills
  • $11 hourly
    • 5.0/5
    • (1 job)
    Professional Summary: * A very flexible person and can easily get along with others * Always work with minimum supervision and can easily adapt to new work environs * With excellent verbal and writing skills in English and our mother tongue -Tagalog * Always put premium with customer satisfaction and going extra miles * Customers have written commendation letters to my superiors for a job well done Interpersonal and Communication Skills: * Good communication and business correspondence skills; maintained good rapport and * relationships with customers * Systems-oriented, well-organized and always give attention to details * A team-player, with strong ability to complete daily tasks and workloads * A multitasker and adaptable to a high volume and busy workplace * A hard-worker and reliable colleague * Frequently winning with airlines and hotels' quiz campaigns and product updates
    Featured Skill BPO Call Center
    Customer Satisfaction
    Relationship Building
    Geography
    Email
    Online Chat Support
    Amadeus CRS
    Sabre
    Interpersonal Skills
    Hospitality & Tourism
    Leisure Travel
    Business Travel
    Customer Service
    Customer Care
    Travel & Hospitality
  • $5 hourly
    • 5.0/5
    • (0 jobs)
    Versatile professional with a strong skill set spanning both call center operations and technical domains. Proficient in customer-centric communication with a background in call center services. Additionally, well-versed in programming, demonstrating expertise in coding languages and problem-solving. Extensive experience in website designing, combining creativity with technical proficiency to create visually appealing and functional websites. Skilled in animation, bringing concepts to life through dynamic visuals. Adept at seamlessly integrating technical and customer-focused skills for a holistic approach to job responsibilities. - Knowleadgable with Wordpress, HTML,Wix, CSS3 and Canva.
    Featured Skill BPO Call Center
    Customer Care
    Microsoft Access
    Microcontroller
    Arduino
    Arduino IDE
    Python
    SQL
    Website Builder
    Canva
    CSS Framework
    HTML
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    As a seasoned Customer Service Specialist with a solid background in Psychology, I bring a unique blend of empathy, compassion, and cultural competence to every interaction. My deep understanding of human behavior not only enables me to connect profoundly with clients but also allows me to resolve complex issues effectively. Beyond my customer service expertise, I am also skilled in Technical Support, specializing in assisting customers with frontend and SEO issues. My holistic approach ensures not just resolution but optimization of customer experiences across various platforms.
    Featured Skill BPO Call Center
    Cold Calling
    Microsoft Office
    Canva
    Technical SEO
    Shopify
    On-Page SEO
    Email Communication
    Shopify Apps
    Psychology
    Spreadsheet Skills
    Google Sheets
    Communication Skills
    Customer Service
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    QUALIFICATIONS * Customer Service Representative with 8+ years' experience in high-volume call centers * Experience in managing teams that composes of 10 people. * Former Trainer and Former Team Lead Role in SYKES. * Former Team Lead in IQOR * Assistant Manager in WNS * Lean Six Sigma White Belt Certified PROFESSIONAL ACHIEVEMENTS * Perfect Attendance * Top Team Lead for the month of September 2019 (SYKES) * Top Agent January 2021 (IQOR) * Top 3 Team Lead June 2023 (WNS) SKILLS * Critical thinking and problem solving. * Teamwork and collaboration. * Professionalism and strong work ethic. Oral and written communication skills * Leadership. WORK HISTORY * Junior Agent, IQOR, Dasmariñas, Cavite * March 2015 - December 2015 * Agent, SYKES, Shaw Blvd. Mandaluyong * October 2016 - April 2017 * Associate Training Officer, SYKES, Shaw Blvd. Mandaluyong * April 2017 - August 2018 * Intern Team Lead, SYKES, Shaw Blvd. Mandaluyong * August 2018 - December 2019
    Featured Skill BPO Call Center
    Business Process Outsourcing
    Call Center Management
    Phone Communication
    Technical Support
    Customer Service
  • $8 hourly
    • 5.0/5
    • (7 jobs)
    Hi there! I’m Kietch, a telemarketing professional with over 8 years of experience delivering results across various campaigns. I’ve worked on Auto Warranty, Debt Relief, and Loan campaigns for live transfers, as well as Solar campaigns for appointment setting. These experiences have given me a deep understanding of what it takes to connect with prospects and consistently exceed campaign goals. From mastering the art of persuasive communication to ensuring seamless handoffs, I’ve honed my skills to drive campaign success and keep clients satisfied. I thrive on achieving targets, optimizing processes, and helping businesses enhance their outreach efforts. If you’re looking for someone with the expertise to boost your campaign’s performance and create meaningful connections with your audience, let’s work together! I’d love to discuss how I can help you achieve outstanding results.
    Featured Skill BPO Call Center
    Telemarketing
    Cold Calling
    Scheduling
    Lead Generation
    Technical Support
    Outbound Sales
    Ticketing System
    Sales Development
    Customer Support
    CRM Software
    Phone Communication
    Online Chat Support
    Email Support
  • $8 hourly
    • 2.8/5
    • (3 jobs)
    Here are the list of software/tools that I am familiar with: I have been with these industries: A. Technical Support for Telecommunications Company B. Medical Billing Services C. Customer Service D. Data Gathering/Lead Generation E. Emails and Data Entry F. Healthcare Industry Basic Applications: ^ Google Sheets ^ MS Office Applications especially in Excel ^ Forms ^ Slides Tools and Remote Access: -Remedy -Claim Portals -AdvanceMD -AnyDesk -Team Viewer -3cx -Knowledge Base -Outlook -Client Shared Folder -Athena -Office Ally -Zhealth EHR -QuickBooks -Hoembase I am using these applications and these are the scopes that I am doing: -Advance MD These are where we used to check for the member's profile and checking for the Explanation of Benefits that we received from the insurance carriers. -Claims Portal A portal where we check all the claims/reimbursements that we need to fix and call the carriers for the correct payment. Looking and checking for authorizations and if the member is eligible for the service rendered. -Client Shared Folder All of the facilities information's, BCBA/Doctor's information's, Appeals and Denials are on these folder. Workscope for Medical Billing: Authorization - Calling carriers for checking of member's eligibility and benefits -Working on the member's profile. -Authorizations ERA -Working and checking of Explanation of benefits that was sent by the carriers and checking the line by line breakdown of the payment. Timesheets -Keying in of the visit of every member and what treatment they rendered -Making sure that the keyed-in info is accurate and correct with the correct rendering provider/doctor. Claims -Calling the carriers for reimbursements and claim status -Appeals and denials -Asking for payment info if claim is paid Patient Intake -Calling patients about their appointment -Patient Check in and Intake -Scheduling and rescheduling patient appointments -inbound calls for patient queries -collecting copay and coinsurance -refill and orders If you think I am a good fit for your campaign or company. I am looking forward to be a part of your company and work with you.
    Featured Skill BPO Call Center
    Healthcare Management
    Technical Support
    Google Sheets
    Google Forms
    Insurance Consulting
    Lead Generation
    Google Docs
    Microsoft Excel
  • $9 hourly
    • 2.7/5
    • (1 job)
    Certified Salesforce Administrator with a strong background in CRM management, operations analysis, and technical support. Skilled in streamlining workflows, designing complex reports and dashboards, and managing Salesforce and HubSpot integrations. Adept at quickly adapting to new technologies and platforms. Proficient in data analysis using Microsoft Excel and other tools to optimize business operations.
    Featured Skill BPO Call Center
    Virtual Case Management VCM
    Computer
    Customer Service
    Salesforce
    Call Center Management
    Salesforce CRM
    Data Entry
    Administrate
    Microsoft Office
    Spreadsheet Software
    Technical Support
  • $5 hourly
    • 0.0/5
    • (0 jobs)
    With extensive experience of over 3 years as a Training Manager, Cold Caller, and Appointment Setter, I excel in multiple industries, including healthcare, real estate, loans, and auto warranties. My role as a Training Manager involves designing and implementing tailored programs, ensuring teams are well-prepared to engage clients professionally. As a Cold Caller, I quickly build rapport, address concerns, and present compelling value propositions to a diverse audience, ensuring a client-centric approach. In my role as an Appointment Setter, I secure high-stakes meetings through meticulous planning and proactive follow-ups, ensuring a smooth transition for clients and sales teams. Each sector—healthcare, real estate, loans, and auto warranties—requires unique expertise and adherence to specific regulations, which I navigate with precision. This diverse experience equips me with a comprehensive skill set, driving success and delivering exceptional service to clients and teams alike.
    Featured Skill BPO Call Center
    Outbound Sales
    Outbound Call
    Sales
    Appointment Setting
    Training
    Cold Calling
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