Hire the best BPO Call Center Specialists in General Trias, PH

Check out BPO Call Center Specialists in General Trias, PH with the skills you need for your next job.
  • $7 hourly
    With 6 years of working experience in a Customer Service Industry, with 3 years work from home set up. I must say that I'm an expert especially on identifying the stated and unstated needs of my clients. Resolving the issue and making sure that preventive measures will be provided and making sure that I will provide them permanent or long term resolution. Every time that I'm given a task, I always make sure that I will finish it effectively and efficiently. Providing my 100% best effort and dedication to make sure that excellent service will be provided. I am a tech savvy person. I am proficient in using the Microsoft Office suite and other software. I am a fast learner with the ability to adapt to the environment and adjust to changes. I'm also detail-oriented, organized, and creative. I look forward to doing business with you.
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    Email Communication
    Sales
    Customer Service
    Communication Skills
    Multitasking
    Social Media Plugin
    Online Chat Support
    Email Support
  • $8 hourly
    I have been in the call canter industry and as a Virtual assistant for more than 8 years plus Different types of jobs and also experienced handling my own sales team (emails, inbound and outbound calls, admin work food service). Being flexible in using different CRMs and platforms alongside with good written and spoken communication skills are my strengths. It is also in my nature to be a team player, driven, and able to multitask even if working under pressure with always a positive mindset. Customer Service Representative with nearly a decade of experience addressing complex customer issues. Develops strong customer relationships, urges brand loyalty, and boost consumer engagement. Once hired, I am confident in my ability to provide excellent customer service on every call.
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    Email Campaign Setup
    Lead Generation
    Administrative Support
    Virtual Assistance
    Microsoft Outlook
    Google Calendar
    Fraud Detection
    Account Management
    Email Support
    Data Entry
    Email Communication
    Outbound Sales
    CRM Software
    Customer Service
  • $11 hourly
    I have years of experience in assisting customer and trying to retain them. I am very comfortable upselling products and services. I take pride in bringing exceptional customer service with timely and appropriate responses, as well as being able to efficiently handle difficult or challenging situations and clients. Highly interested in a role where challenges are constant and excellence is valued. Really eager to jumpstart my freelancing career. Let's talk!
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    Customer Service
    Email Etiquette
    Phone Support
    Online Chat Support
  • $7 hourly
    I am a dedicated, reliable, flexible and honest individual with 5 years experience of customer service in the Call Center industry and 2 years experience being a Virtual assistant to different clients. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, have a good sense of humor. I’m able to work independently in busy environments and within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems. I’m very excited to be part of your team and looking forward to working with you in providing excellent customer service or anything else you may need help with.
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    Ecommerce
    Product Research
    Product Listings
    Phone Communication
    Retail
    Data Entry
    Real Estate Listing
    Social Media Management
    Online Chat Support
    Phone Support
    Real Estate
    Email Support
    Zendesk
  • $6 hourly
    I am more than one thing, I have worked as a dispute intake analyst for a big financial company which enhanced my analytical thinking. I have also worked as a technical support for many long years. Here are the list of my skillset where I can use in getting the job done. ❖ Good Communication Skills in English ❖ Fast learner can easily adapt to new taste and responsibility ❖ Cooperative and gets the job done in timely manner ❖ Sending Outgoing Documents by emails or Letters ❖ Computer Literate ❖ Hardworking, Trustworthy, friendly and can build good relation quickly ❖ Strong Communication verbal and writer skills ❖ Creative and always seeking development ❖ Very active and self-motivated ❖ Time management ❖ Initiative ❖ Team player
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    Technical Project Management
    Project Analysis
    Technical Support
    Risk Analysis
    Invoicing
    Call Center Management
    Phone Communication
    Supervision
  • $12 hourly
    I have 14 years of experience working in a Customer Service field. I started an entry level position and work hard to reach my current role as Team Leader. My first goal is always having a satisfied customer because if we don't take good care of customers somebody will. Working diligently for greater outcome is always on my top list. Great teamwork, better results.
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    Customer Service
    Computer
    Microsoft Windows
    Microsoft Office
    Customer Satisfaction
    Relationship Management
    Customer Relationship Management
    Customer Support
    Email Support
    Customer Feedback Documentation
    Call Center Management
  • $10 hourly
    I am a first-year Journalism student. I am persistent, and an explorer, who loves learning and speaking with groups of people. Ambitious, eager to keep growing and developing new skills. I have basic writing skills and know a little about graphic design. I also work as a call center agent. If you need someone who will make content, write captions for your social media post or business, and take calls for you, I can help. • I worked as a call center agent • I have basic writing experience
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    Journalism
    Journalism Writing
  • $7 hourly
    Summary Currently working in CONCENTRIX and a Vocalist in a band. I am currently looking for a permanent job and would love to work remotely.
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    Customer Service
    Customer Support Plugin
    Technical Support
    Customer Support
  • $6 hourly
    I'm an experienced call center representative and have gone through travel reservations, basic phone and TV bill, technical support for cable TV as well as app support. >Knows MS office and other Android knowledge for apps. >Was able to manage different team of employees. >Regular communication is important to me, so let’s keep in touch.
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    Technical Project Management
    Smart TV
    Android Tablet
    Android Smartphone
    Android App
    App Store
    Phone Communication
    Technical Support
  • $8 hourly
    Hi my name is jemil andrew b. socao im a call center agen (BPO) currently 23 years old and living in the philippines
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    Call Center Management
  • $5 hourly
    Versatile professional with a strong skill set spanning both call center operations and technical domains. Proficient in customer-centric communication with a background in call center services. Additionally, well-versed in programming, demonstrating expertise in coding languages and problem-solving. Extensive experience in website designing, combining creativity with technical proficiency to create visually appealing and functional websites. Skilled in animation, bringing concepts to life through dynamic visuals. Adept at seamlessly integrating technical and customer-focused skills for a holistic approach to job responsibilities. - Knowleadgable with Wordpress, HTML,Wix, CSS3 and Canva.
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    Customer Care
    Microsoft Access
    Microcontroller
    Arduino
    Arduino IDE
    Python
    SQL
    Website Builder
    Canva
    CSS Framework
    HTML
  • $11 hourly
    • More than 10 years of experience in Medical Billing industry/Revenue Cycle Management System process (Charge Entry, Payment Posting, AR follow up/Collections). • Familiar with ICD 9/ICD 10, HCPCS, CPT codes • Computer literate and can type at least 200 characters per minute with 100% accuracy • Excellent in Computer and Internet Research • Experienced in handling inbound and outbound calls • Good analytical ability and very attentive to details
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    Medical Billing & Coding
    Payment Processing
    Customer Service
    Data Entry
  • $8 hourly
    Here are the list of software/tools that I am familiar with: I have been with these industries: A. Technical Support for Telecommunications Company B. Medical Billing Services C. Customer Service D. Data Gathering/Lead Generation E. Emails and Data Entry F. Healthcare Industry Basic Applications: ^ Google Sheets ^ MS Office Applications especially in Excel ^ Forms ^ Slides Tools and Remote Access: -Remedy -Claim Portals -AdvanceMD -AnyDesk -Team Viewer -3cx -Knowledge Base -Outlook -Client Shared Folder -Athena -Office Ally -Zhealth EHR -QuickBooks -Hoembase I am using these applications and these are the scopes that I am doing: -Advance MD These are where we used to check for the member's profile and checking for the Explanation of Benefits that we received from the insurance carriers. -Claims Portal A portal where we check all the claims/reimbursements that we need to fix and call the carriers for the correct payment. Looking and checking for authorizations and if the member is eligible for the service rendered. -Client Shared Folder All of the facilities information's, BCBA/Doctor's information's, Appeals and Denials are on these folder. Workscope for Medical Billing: Authorization - Calling carriers for checking of member's eligibility and benefits -Working on the member's profile. -Authorizations ERA -Working and checking of Explanation of benefits that was sent by the carriers and checking the line by line breakdown of the payment. Timesheets -Keying in of the visit of every member and what treatment they rendered -Making sure that the keyed-in info is accurate and correct with the correct rendering provider/doctor. Claims -Calling the carriers for reimbursements and claim status -Appeals and denials -Asking for payment info if claim is paid Patient Intake -Calling patients about their appointment -Patient Check in and Intake -Scheduling and rescheduling patient appointments -inbound calls for patient queries -collecting copay and coinsurance -refill and orders If you think I am a good fit for your campaign or company. I am looking forward to be a part of your company and work with you.
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    Healthcare Management
    Technical Support
    Google Sheets
    Google Forms
    Insurance Consulting
    Lead Generation
    Google Docs
    Microsoft Excel
  • $4 hourly
    SUMMARY Established Call Center Representative with 5+ years of experience. Looking for a role to leverage my problem-solving and efficiency skills to help ensure customer satisfaction. OBJECTIVE Be a part of the growing company and to showcase each and every skillset to be contributed to the success of the company.
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    Phone Communication
    Technical Support
    Customer Service
  • $8 hourly
    PROFESSIONAL PROFILE I am a person who's diligent and highly motivated individual. I exhibit flexibility and able to learn quickly with a strong commitment to succeed in my career. Experience individual with multi-tasking and research skills. Looking to utilize 4 years of experience developing and implementing call center policies and excellent customer service to improve customer satisfaction. Coming with excellent communication and interpersonal skills as customer representative.
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    Data Entry
    Microsoft Word
    Customer Relationship Management
    Client Management
    Customer Satisfaction
    Microsoft Outlook
    Outbound Sales
    Salesforce CRM
    Scheduling
    Management Skills
    Business Management
    Email Communication
    Call Center Management
  • $11 hourly
    Professional Summary: * A very flexible person and can easily get along with others * Always work with minimum supervision and can easily adapt to new work environs * With excellent verbal and writing skills in English and our mother tongue -Tagalog * Always put premium with customer satisfaction and going extra miles * Customers have written commendation letters to my superiors for a job well done Interpersonal and Communication Skills: * Good communication and business correspondence skills; maintained good rapport and * relationships with customers * Systems-oriented, well-organized and always give attention to details * A team-player, with strong ability to complete daily tasks and workloads * A multitasker and adaptable to a high volume and busy workplace * A hard-worker and reliable colleague * Frequently winning with airlines and hotels' quiz campaigns and product updates
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    Customer Satisfaction
    Relationship Building
    Geography
    Email
    Online Chat Support
    Amadeus CRS
    Sabre
    Interpersonal Skills
    Hospitality & Tourism
    Leisure Travel
    Business Travel
    Customer Service
    Customer Care
    Travel & Hospitality
  • $15 hourly
    I'm a customer service representative experienced with talking to a lot of customers about their bills, some basic troubleshooting on their device, processing payment for them, fixing their online access. I have a strong work ethic and the know-how to complete the task at hand. Communication is very important to me so that we keep in touch.
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    Outbound Call
    Content Upload
    Social Media Account Setup
    Data Entry
  • $20 hourly
    I'm a Service Desk Analyst experienced in supporting technical issues of clients wether it's software or hardware. Experienced in Active Directory, Microsoft O365 Azure, Basic network Configurations, VPN, and Server. Provide technical support software and hardware. Offers customer service.
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    Hardware Troubleshooting
    Microsoft Active Directory
    Information Technology
    Server
  • $5 hourly
    Hello! I'm Kietch Louise, a seasoned professional with over six years of experience in the call center industry. I have a strong background in customer service and sales, and I'm dedicated to delivering exceptional results. I've honed my skills through various roles, making me your go-to expert for delivering outstanding customer support and driving sales success. What I offer: I. Customer Service Excellence: My commitment to excellent customer service is unmatched. I have a proven track record of handling escalated customer issues and objections, consistently providing solutions, and ensuring customer satisfaction. II. Sales Expertise: I have a wealth of experience in sales, including handling various accounts such as Auto Warranty, Mortgage, and Solar. I consistently meet and exceed sales targets, while maintaining a high level of customer satisfaction. III. Team Leadership: As a former Team Leader, I've led teams to achieve performance goals and provided valuable feedback to agents to enhance their skills. Coaching sessions have been a part of my routine to develop agents and address performance concerns. If you're looking for a Customer Service Expert or Sales Specialist to collaborate and drive your business toward success, I'm here to assist.
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    Cold Calling
    Data Mining
    Game
    Business Process Outsourcing IT Services
    Graphic Design
    Scheduling
    Lead Generation
    Technical Support
    Visual Communication
    Outbound Sales
    Ticketing System
    Sales Development
    Customer Support
    CRM Software
    Phone Communication
    Online Chat Support
    Email Support
  • $3 hourly
    Experienced customer service professional with 8 years of expertise in phone, chat, and email support. Proven ability to effectively address customer needs and resolve inquiries promptly. Skilled at maintaining composure under pressure and fostering positive relationships. Dedicated to delivering exceptional service to drive business success. Ready to contribute to your team's success in a customer service role.
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    Time Management
    Customer Service
    Graphic Design
    Photography
    Resolves Conflict
    Photo Editing
    Problem Solving
    Microsoft Office
    Adobe Photoshop
    GIMP
    Communication Skills
    Strategic Planning
    Email Support
    Online Chat Support
  • $3 hourly
    I do have an experience in Customer Service Representative for 6 months incline with Financial Accounts (credit cards). Also managed personal clothing business which is my advantage on handling customers. Personally attended leadership trainings for over 3 consecutive years. Has a good communication skills and customer service experience. I am college Under graduate major in Environmental Science, I do know researches. Moreover, has no bad record on attendances and performances.
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    Leadership Training
    Virtual Assistance
    Financial Accounting
    Business
    Customer Service
  • $7 hourly
    Objective: To attain a responsible and challenging career position in an established organization, where I can contribute the best of my knowledge and efforts for my career and for the company I serve. And to be a part of a team that excels in work toward the growth and success
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    Business Process Outsourcing
    Call Center Management
    Customer Service
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