Hire the best BPO Call Center Specialists in Imus, PH

Check out BPO Call Center Specialists in Imus, PH with the skills you need for your next job.
  • $15 hourly
    I have been working for all sorts of BPO companies for more than 11 years . Has vast experience with telemarketing , both inbound and outbound, customer service, technical support, skip tracing and cold calling. Great communication skills and highly adaptable with any client's requests. Always provide results and great numbers to help boost your business.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Appointments
    Real Estate
    Customer Service
    Lead Generation
    Sales
    Property Management
    Cold Calling
    Customer Support
    Telemarketing
  • $10 hourly
    My name is Jessielyn and I used to work in the BPO industry for 5 years in total, handling a multitude line of business accounts. I am new to Upwork and looking to get a few clients that I can build a career with. I'm a success-driven individual, highly energetic, dependable, responsible, dedicated, hard-working, efficient, and reliable. I can utilize my time well, can do multitasking and is easy to adjust. I’m a person with open virtue and am always willing to learn. Moreover, I am also versatile and love to handle new challenges that life throws me.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Order Tracking
    Customer Service
    Customer Satisfaction
    Sales
    Sales Strategy
    Phone Support
    Email Support
    Debt Collection
    Customer Support
    Data Entry
    Telemarketing
  • $5 hourly
    Welcome to my profile! I am Jasmin Sta. Maria. Please see a few of my offered services below: Convert PDF into Excel/Word/Google Sheets Insert or delete images, Background removal in Images Data Entry Excel Work Image to word Transcription Email Management My top priority is to balance efficiency and quality with successful completion to meet your expectations. I am looking forward to working with you. Best, Jasmin
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    Video Editing
    Photo Editing
    Typing
    Technical Support
    Online Chat Support
    Email Support
    Spreadsheet Skills
    Background Removal
    Transcripts
    Data Entry
    Microsoft Word
    PDF Conversion
    Microsoft Excel
    Internet Research
  • $6 hourly
    Good day! I'm Ruth from the Philippines! I worked as a Customer Service Representative in one of the BPO companies in the Philippines. I was assigned in a Banking account handling inbound calls for Express Payment and Customer Service for a US-based account. I also took an Online Virtual Assistance Academy where I learned Email Marketing and Management, Social Media Marketing and Management, Basic Graphic Design using Canva and Wordpress Management. I can manage your small business, manage your daily emails and your social media account as well. I know the importance of identifying your target market to acquire new customers and drive them into your business. I can also create a campaign for your business that is appealing to customer's views and will surely help your business. Don't hesitate to contact me if you feel we are a good match. I am looking forward to being a part of your successful business.
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    Photography
    Photo Editing
    Video Editing
    Data Entry
    Virtual Assistance
    Email Marketing
    Customer Service
    Adobe Lightroom
    Mailchimp
    Graphic Design
    Social Media Marketing
    Canva
    Adobe Photoshop
    Social Media Management
  • $15 hourly
    I have been in the industry for eight years under customer service (BPO). Able to handle telco, financial, business to business accounts. Knowledgeable with voice, chat, and email support, with a background in transcription (creating menus for restaurants). Above-average knowledge of MS Office applications and Google Suite tools. Can work under pressure and am also a learner. Can do tasks with minimal supervision. Able to handle a team for more than two years as a team leader, making sure that all tasks as a leader are accomplished on a daily, weekly, and monthly basis.
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    Data Entry
    Technical Support
    Email Communication
    Administrate
    Customer Support
    Cross Functional Team Leadership
    Customer Service
    Email Support
    Call Center Management
  • $6 hourly
    Need an experienced sales person who would help exceed you company's sales target? My name is Mary , I'm a 32 years old sales Rockstar. For the past 10 years of working in sales I have been consistently exceeding sales target that resulted to me winning sales awards and job promotions. What helped me achieved these? Through the years I mastered the importance of empathy, good communication skill and attentive listening in closing deals. My main objective is to be able to hone these traits and continue to grow as a sales associate.
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    Startup Company
    Credit Report
    Receptionist Skills
    Credit Repair
    Sales Call
    Communications
    Appointment Setting
    Cold Call
    Active Listening
    Cold Calling
    Lead Generation
    Inbound Marketing
    Sales
    Outbound Sales
  • $15 hourly
    I am seeking a position where my existing skills and work experience can be utilized by a progressive and innovative company. I am also more than willing to accept a position in an exciting new field with the ability to learn and adapt to changes. I believe that my years of experience in the Bookkeeping, Virtual Assistance, and BPO industry will be a strong foundation for any task given including leadership tasks. Self-motivated and fully equipped bookkeeper with broad experience in the following field ; • Accounts Receivable • Accounts Payable • Reconciliation • Financial Reports Together with the said experience, my expertise with the following application/software is immeasurable; • QuickBooks Desktop & Online • Sunsystems • Microsoft Office • Google Sheets , Documents and Power Point • Google Calendar and Meet • Canva and Adobe Photoshop
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    Virtual Assistance
    Canva
    Xero
    Project Management
    Bookkeeping
    Intuit QuickBooks
  • $15 hourly
    I have vast number of skills while I was part of BPO industry for many years. During the said time I am more than capable of handling multiple task and completing them with less supervision. I am professional in every way that I take pride to produce positive results with quality and within given time table. I am highly motivated to provide top class service to whomever I shall cater to.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Sales Operations
    Outbound Sales
    Property Management
    Social Media Marketing
    Email Support
    Office Administration
    Cold Calling
    Lead Generation
    Data Entry
    Telemarketing
  • $15 hourly
    EXECUTIVE VIRTUAL ASSISTANT • February 2022 - Present ● Serves as the first point of contact of the CEO. ● Provided administrative support including but not limited to organizing files via GSuite, email management, web content management, research, and data entry. ● Organized online calendars and scheduling meetings for the CEO. ● Provided data entry and research support through a variety of industries based on the needs of the companies served. ● Manages event responses and organizing data through the clients’ ever-changing databases. ● Provides general support to various department within the company.
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    Financial Audit
    Quality Assurance
    Customer Service
    Campaign Reporting
    Administrative Support
    Google Workspace
    Quality Control
    Data Analysis
    Email Support
    Phone Support
    Inbound Inquiry
  • $9 hourly
    Hi! I am Michelle, a certified trainer, and licensed educator. I have taught students in grade school, high school, college, and in the BPO setting for five years thru virtual and physical classrooms. I have taught English to Koreans, Japanese, Chinese, and other international students in those setups, too. I am proficient in English and can speak, write, and converse in Spanish and German. Filipino is my mother tongue. I am fond of doing research and writing and have been a research panelist for college paper defenses, and school writing festivals. I used to be a managing editor for our school paper in high school, a journalism student, and a writer contributor to our BPO company's paper. Also, I have more than six years of BPO experience and more than six years of working from home. I may say that I am a freelancer who has an entrepreneurial mindset and a Can-Do attitude. I have worked for multinational companies related to travel, healthcare, insurance, finance, real estate, software, property management, eCommerce, and logistics. I have been their support thru social media, chat, email, and phone. I can work with minimum supervision and can learn fast. I am the type of person who wants to provide the client or company with what is expected and can go the extra mile. I am dedicated, detail-oriented, and hardworking. Here are the fields of my expertise: -✅ Customer Care, Inbound and Outbound Calls, -✅ Email and Tickets Handling -✅ Social Media Manager, Social Media Marketing and Ads -✅ Data Entry and Management -✅ Training, Leadership, and Recruitment -✅ Lead Generation, and eCommerce -✅ Logo and Banner Design and Creation -✅ Online Research, Writing, and Proofreading -✅ 45 WPM with 100% accuracy The applications, tools, and websites I use: - Google Sheets, Google Docs, Google Suites, Outlook - Microsoft Excel, Microsoft Word, and MS Office Tools - Asana, Trello, GoAutodial, Vicidial, Helium 10, Jungle Scout - Slack, Skype, Timedoctor, Upwork Tracker, Hubstaff - Freshdesk, Zendesk, Hubspot, VoIP/Softphone - Avaya, Nortel - Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Acrobat - Canva, Paint, OBS Studio, Cyberlink Powerdirector, Sketchup - Etsy, Amazon, Shopify, eBay, Alibaba, Lazada, Shopee - Facebook, Instagram, Pinterest, Linkedin, WhatsApp, Viber I would love to be part of your team and help you with your company's growth and success! You may reach out to me by sending me a message here. Thank you!
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    Email Support
    Cold Calling
    Team Management
    Staff Recruitment & Management
    Customer Support
    Amazon FBA
    Appointment Scheduling
    Copywriting
    B2B Marketing
    Administrative Support
    Customer Experience
    Customer Feedback Documentation
    Lead Generation
  • $13 hourly
    Currently a Virtual Assistant with 10 plus years of experience in providing world-class customer service. I am also a registered nurse with a great background in medical and dental insurance. I am a very passionate, competent, and highly motivated person. An enthusiastic person with a good grasp of financial, customer service, and administrative requirements. Sociable and motivated team player with a professional demeanor and superior attention to detail.
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    Customer Service
    Medical
    Call Center Management
    Presentation Design
    Medical Transcription
    General Transcription
    Microsoft Office
    Presentations
  • $16 hourly
    I have over 3 years of experience in Customer Service and Sales. I am highly motivated, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and through my years in hospitality and sales, I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication. I have a professional and positive phone manner, I can provide email support, ticket and phone support and I firmly believe in fully comprehending customers needs in order to achieve customer satisfaction. Throughout my years of experience I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness and have great time management and a positive attitude. I am more than willing to learn about products and services to help me provide the best possible support to customers. I am available for the short or long term and pride myself on delivery high quality, fast and accurate services.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Customer Support
    Inbound Inquiry
    Email Support
    Customer Transaction Email
    Critical Thinking Skills
    Online Chat Support
    Customer Service
  • $10 hourly
    Agile, results-oriented professional with 10+ years of extensive experience in creating highly motivated teams in a fast-paced and constantly evolving environment. Equipped with a record of success on process improvement, combined with demonstrated abilities in defining innovative solutions to improve the customer experience. Promotes a culture of collaboration and continuous improvement mindset. Skilled in Vendor Management, Negotiation, Operations Management, E-Commerce and Lean Management.
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    Continuous Improvement
    Customer Support
    Management Skills
    Cost Management
    Business Transformation
    Call Center Management
    Lean Consulting
    Journey Mapping
    People Management
    Process Improvement
    Customer Experience
    Stakeholder Management
    Customer Service
    Complaint Management
  • $7 hourly
    Assistant Call Center Manager I have already worked in the BPO Industry for more than 10yrs supporting travel and lifestyle accounts. I started as an agent helping customers with their travel needs; booking, changing, cancelling flight/hotel/cars/activities reservations. Then I was promoted to an operation supervisor where I enjoyed working with different teams. I am passionate with coaching and helping others improve and grow in the industry. Through the years, I have gained knowledge and skills to perform and help customer have the best experience through exemplary service. I am equipped with meaningful values to create more loyal customers. I am committed and motivated to expand what I already know and use my skills for other possible roles.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Active Listening
    Team Management
    Continuous Improvement
    Process Improvement
    Office Design
    Call Center Management
    Microsoft Office
    Customer Service
  • $6 hourly
    CAREER OBJECTIVE Dependable customer representative for the past 4 years. Providing quality customer support and building strong working relationships. Handled over 100+ inquiries and concerns through different US/Canada cities daily. Seeking to take the next step in the career and growth with this fast moving industry.
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    Administrative Support
    Autoencoder
    Copy Editing
    Typing
    Appointment Scheduling
    Copywriting
    Copy & Paste
    Content Moderation
  • $9 hourly
    I've been in the Contact Center Industry with more than five years of experience handling account mostly related to sales, technical support, retail supervisory role and a Team Manager role for almost two years. I am extremely motivated to develop my skills and grow professionally to develop my people. CS Retail Associate for 6 months Got promoted as a Supervisor in 2019 Team Manager for (2) years handing 25-30 associates
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    Sales
    Retail & Consumer Goods
    Retail Sales Management
    Technical Support
    Retail
    Customer Service
  • $10 hourly
    Positive and upbeat Service Specialist of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction and resolve concerns. Positive customer service professional with strong history of surpassing customer expectations. Skilled at navigating stressful situations with calm, collected and professional attitude. Decisive communicator demonstrating superb active listening skills to resolve issues.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Email
    Technical Analysis
    Troubleshooting
    Account Management
    Chat Plugin
    Email Communication
    Online Chat Support
    Data Entry
    Email Support
  • $6 hourly
    Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Lead Generation or Appointment Setter position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Reliability Testing
    AccountAbility
    Calming Tone
    Quality of Service
    Compliance
    Self-Help
    Refund Processing
    Outbound Call
    Email Communication
    Email
    Customer Service
  • $6 hourly
    OBJECTIVE: To obtain a position that will enable me to use my strong organizational skills and ability to work well with people.
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  • $10 hourly
    CAREER OBJECTIVE: "Seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings. To build a long-term career and attain success with my hard work. " PROFESSION SUMMARY : Experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Hardworking Cook/Baker with 6 years' worth of experience in high-volume restaurant facilities, bakeshops, bars, hotels, and resorts.
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    Cooking
    Graphic Design
    Computer
    Call Center Management
    Customer Service
  • $6 hourly
    OBJECTIVE A highly motivated and passionate individual capable of efficient time management and working under pressure in all environments. Searching for new opportunities to earn more experience.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Technical Project Management
    Business Process Outsourcing
    Techno
    Tech & IT
    Call Center Management
    Phone Communication
    Technical Support
    Customer Service
  • $20 hourly
    List of the software/services I am familiar with: Industries I have supported: 💻 IT / HelpDesk, MSP 📑 Data Gathering / Lead Generation 📠 Customer Service 🏥 Medical Billing Services Basic Applications: ➠ MS Office Applications, Office 365 Google Apps: ➠ Sheets – (Maximized for Tracking, Team Management, Knowledge Base, Metrics) ➠ Docs ➠ Sites ➠ Slides ➠ Forms Ticketing Tools: ➠ ConnectWise Manage ➠ AutoTask ➠ TeamSprout ➠ OSTicket ➠ RepairShpr ➠ Kaseya BMS Remote Access Tools: ➠ LogMeIn ➠ ScreenConnect ➠ TeamViewer ➠ Kaseya VSA ➠ VNC ➠ Datto KNOWLEDGE BASE: ➠ ITGLUE ➠ CONFLUENCE ➠ PASSPORTAL EMAIL FILTERING: ➠ Barracudda ➠ ProofPoint The applications above are the most recent ones that I have used. Here are the scopes I have covered: ✅ Windows OS troubleshooting and Patch installation updates. ✅ Active Threat, Virus & Ransomware Idea removal. ✅ NAS Synology administration, Installation and Troubleshooting, Folders/Files Management ✅ Printer setup, MFP management troubleshooting ✅ Remote Desktop troubleshooting, Remote Desktop (cloud troubleshooting) ✅ Active Directory Administrator ✅ Backup troubleshooting – Acronis, Windows Backups, Veaam Backups, Replibit Team Leader | Campaign/Account/Client Management: ▚ Metrics Monitoring Management ▚ KPI Management, QBR (Quarterly Business Review) ▚ NPS (Net Promoter Score) builder ▚ Survey Monkey Management If you think I am a good fit for your campaign or company, I'm looking forward to be working with you.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Customer Support
    Helpdesk
    Technical Support
    Data Analysis
    Customer Service
    Search Engine Optimization
    Email Support
    Phone Support
    Call Center Management
  • $8 hourly
    I approach every task with an owner's mindset, wholeheartedly taking ownership of my responsibilities. I believe in not just completing tasks, but ensuring their success and impact, as if I were the owner of the endeavor itself. "I AM Partnering for Mutual Success: Where My Service Meets Your Satisfaction" Let's chat on how I can ADD VALUE TO YOUR BUSINESS! I offer the following services: ▶ Customer Service Support (Live Chat/Phone/Email and Messaging) ▶ Technical Support ▶ Loan Mitigations ▶ Property Management ▶ Calendar Management ▶ Inbox Management ▶ Data Entry ▶ Administrative Support ▶ Team/Operations Management ▶ Project Management ▶ Order Fulfillment ▶ Travel Management ▶ Quality Analyst Tools I use: ▶ Microsoft Suite (Excel, PPT, Word) ▶ Google Suite (Sheets, Docs, Forms, Drive) ▶ Zendesk ▶ WooCommerce ▶ Asana ▶ Notion ▶ Calendly ▶ JIRA ▶ Workday ▶ Slack ▶ Shopify ▶ Oracle CRM on demand ▶ Team Viewer ▶ Remote Desktop Protocol ▶ Canva ▶ Adobe Lightroom ▶ Make (Automation Software | Connect Apps & Design Workflows) ▶ Avaya ▶ LiveVox ▶ LivePerson ▶ Eyebeam I've worked with prominent clients such as SafeLink Wireless, AT&T U-verse, Telstra, Agoda, Capital One Auto Finance and more.
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    Data Entry
    Data Analysis
    Content Moderation
    Technical Support
    Telecommunications
    Travel & Hospitality
    Microsoft Excel
    Administrative Support
    WooCommerce
    Dropshipping
    Zendesk
    Virtual Assistance
    Project Management
    Customer Service
  • $3 hourly
    A consistent and organized individual with knowledge of Excel, Word, Outlook, and ability to learn quickly. Desiring to work as a call center agent to utilize my communication and problemsolving skills in providing effective assistance to customers.
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    Management Skills
    Time Management
    Retail
    Customer Service
    Call Center Management
    Microsoft Outlook Development
    Microsoft Outlook
    Microsoft Excel
  • $4 hourly
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Data Entry
    Front Desk
    Receptionist Skills
    Administrative Support
    Customer Service
    Payment Processing
  • $4 hourly
    Accomplished and results-driven Customer service, Technical Support, and Sales Support Specialist with 3 years of career experience in a fast-paced, team-based environment. Highly adept in systems analysis diagnostics and troubleshooting and conflict resolution. Exhibits excellent organizational and problem-solving skills. Works well in team environments and displays a strong work ethic.
    vsuc_fltilesrefresh_TrophyIcon BPO Call Center
    Customer Support
    Sales
    Ecommerce Order Fulfillment
    Customer Relationship Management
    Chat & Messaging Software
    Order Entry
    Customer Service
    Order Tracking
    Order Processing
    Phone Support
    Email Support
    Online Chat Support
  • $10 hourly
    I have almost 10 years experience in the call centre and virtual work industries. My experience spans multiple specialty areas, including: virtual assistance, telesales, account management, team leadership, and project management.
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    Sales Strategy
    Operations Analytics
    Sales Leadership
    Team Management
    Leadership Skills
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